# Page 11 | GorillaDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is GorillaDesk the right Pest Control solution for you? Explore 272 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130290/GorillaDesk/reviews --- GorillaDesk 4.8 (272) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of GorillaDesk ## Showing most helpful reviews Showing 251-272 of 272 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PC Paula C. Owner Used the software for: ### "Mosquito Terminators" January 4, 2015 5.0 Gorilla Desk has made my life in the office so much better. It is easy to use, very friendly. Nothing is hard about it yet it does everything it needs to for it to be efficient. In fact, it is so much better than the other software that we have used in the past, I have been able to do everything myself and not have to hire another employee due to the fact that Gorilla is so efficient. I can't say enough about it, really. I love it!!! Review Source IH Ian H. Owner Used the software for: ### "Hitman Pest Control" January 4, 2015 5.0 I have been using gorilla desk for about a year now and I'm very happy with it. I was trying to manage 500 customers on Excel and missing stops because of it. Its only $49 per month for 1 route, and can send out automated scheduling emails and invoices, even to sms. I have previously worked for orkin, terminix, massey, and home team, and looked into pest pac, and gorilladesk is by far superior to anything I have previously used. Review Source SS Scott S. Chief Marketing Officer Used the software for: ### "Super easy to use and BEST customer service!" September 21, 2015 5.0 Hands down the most powerful tool we have in our arsenal! Intuitive to use and super responsive customer service. You and your techs will love this program. We have experienced 437% growth ytd and Gorilladesk has met or exceeded all expectations. As we have grown from a small business to medium sized business Gorilladesk has kept up milestone after milestone. A big thanks from all the folks here at www.bloompestcontrol.com Review Source BF Benito F. Owner Used the software for: Less than 6 months ### "Easy to use for somebody not a computer savvy " June 9, 2017 5.0 Pros Easy to use compatible with quick books. Customer support is excellent they actually call me to see if I need any help Review Source Response from GorillaDesk June 16, 2017 We appreciate you Benito! JK Jon K. Owner Used the software for: ### "GorillaDesk is the best I have used!" February 23, 2016 5.0 I have been industry for years and I have used a lot of different software, and as of late PestPac. Yeah, most are clumsy and frustrating, not to mention over priced, albeit there's never been a lot of alternatives. Now there is! ...and GorillaDesk runs circles around them. It is Incredibly powerful, it works seamlessly across all platforms, and yet it's extremely simple to use. Thanks! Review Source Response from GorillaDesk February 23, 2016 Thanks for the kudos Jon! BO Brandi O. Owner Used the software for: ### "All Pest Exterminating" January 4, 2015 5.0 I just wanted you to know that I have been using the system for a couple of months now, and I really like it. I chose it and your team over 8 other systems that I looked at, and I'm really glad I did. The system is clear and easy, and it's fun watching you make it better and better. Thanks for making such an intuitive program and continuing to make it better. Review Source WS Walter S. Used the software for: ### "Short & Sweet" December 2, 2016 5.0 After many years using FRUSTRATING pest control software, Gorilla Desk is hands down the best, easiest, intuitive, & the most cost effective program ever...BAR NONE!!! Tech support is the best ever. Pros They are always striving to make the best even better. Review Source Response from GorillaDesk December 2, 2016 We appreciate you Walter! KC Kelly C. Used the software for: ### "Unable to perform for commercial" March 9, 2017 3.0 After signing up and transferring our customers over to this program, we found out that it was incapable of billing apartments and a few other commercial clients that we currently have. They also could not customize invoices to reflect anything other than a number. Pretty disappointed overall. Review Source BM Bryan M. Used the software for: ### "Excellent Customer Service" November 15, 2016 5.0 The best part is the customer service. Quick and responsive and extremely helpful. Just wish the turn around time for updates and fixes were quicker but it's understandable. Review Source Response from GorillaDesk November 15, 2016 We appreciate you Bryan. GorillaDesk is always trying to release more features and updates in a timely manner. AR Alicia R. unemployed Information Technology and Services Used the software for: ### "null" April 19, 2018 4.0 Review Source JT Janaina T. Used the software for: ### "null" October 3, 2018 2.0 Review Source VN Victor N. Owner Used the software for: ### "All you need " January 13, 2016 5.0 Gorilla desk is very easy to use and gives you all the needed information at your finger tips at all times. The support has been off the charts. The couple times I need assistance I was able to get my answers in a couple minutes. Review Source DR David R. Used the software for: ### "Great product!" December 5, 2016 5.0 Pros Super easy to use to create invoices, track billing, take payments and communicate with customers. Very easy to customize. Easy to figure out. Review Source Response from GorillaDesk February 25, 2017 Thanks David we appreciate you! SL Scott L. Owner Used the software for: ### "Venus Pest Company" January 4, 2015 5.0 A+ choice for anyone looking for a simple all-in-one solution. You can tell they really focused on making the user interface simple and easy. It's the best design I've tried for a pest control software of this type. Review Source DB Dan B. Used the software for: ### "Bloody datatastic! " April 7, 2017 5.0 We are very happy with GD. Have been using for 6 months and have completed our first bug season with it. Bloody happy is an understatement, it is a great tool for our business. Get on board Review Source Response from GorillaDesk April 9, 2017 We appreciate you Dan! AW Alicia W. Office Manager Used the software for: ### "Thank you!" August 21, 2015 5.0 We have been using a different software for the past year, GorillaDesk is by far superior. We are still getting used to a few things (it's not even been a week) but we are loving this program. Thank you!!!!! Review Source CJ Carrie J. Used the software for: ### "Best software ever!" December 15, 2016 5.0 Chris has a created a great software for Pest Control. The customer service is outstanding! This software is well worth the money. Review Source Response from GorillaDesk December 15, 2016 Thanks for the kind review Carrie. JG Joe G. Used the software for: ### "Great software." March 20, 2017 5.0 Gorilla desk makes managing my business unbelievably easy. Customer support is helpful and the software is constantly being improved. Review Source Response from GorillaDesk March 21, 2017 Appreciate you Joe! JV Jason V. Owner Used the software for: ### "Villarreal Pest Solutions" January 4, 2015 5.0 Thanks for offering such an affordable software. There is a lot of value and it's really powerful. Keep up the good work. Review Source CB Chris B. Owner Used the software for: Less than 6 months ### "Has been very easy so far" March 8, 2018 5.0 Pros It makes writing WDI reports super fast . I can do it in the truck between jobs. Hopefully as I grow the businesss it will make it easier for all the employees as well. Plus they respond quick to questions Review Source SG Scott G. Used the software for: ### "Fantastic customer service" April 17, 2016 5.0 I recommend this software to anyone in the pest control business. Review Source AM Alex M. Producer Music Used the software for: Less than 6 months ### "Gorilladesk" November 27, 2020 5.0 I love it, I use it all the time, the alerts notifications that remind me of things i can clearly forget on a day to day are awesome. Pros What I like most about Gorilladesk is that it makes it easy for you to organize your day to day tasks. Cons To be honest there is nothing wrong with the app although it does run kind of like excel and google analytics, it is still a useful app. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.