--- title: "MAP.CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MAP.CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/130308/MAP-CRM/" page_type: "product" language: "en" --- # MAP.CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) MAP.CRM ## What is MAP.CRM? To run a successful business it is important to focus on Customer Relationship Management (CRM). Customer acquisition is costly making it imperative to develop stronger, lasting relationships with your clients. MAP.CRM is MAP.IT's web based software solution for customer relationship management and sales force automation. It helps you track your leads, prospects and opportunities allowing you to focus on what is important - building a relationship with your potential clients. ## What is MAP.CRM used for? [Online CRM](https://www.capterra.com/online-crm-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €25 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MAP.CRM?[Manage this product listing](https://www.g2.com/products/map-crm/claim_requests/new?auto=true) ## MAP.CRM Overview Updated August 2026 AI summary MAP.CRM is designed for small and midsize businesses seeking a CRM solution with contact management, document storage, and interaction tracking as core capabilities. Available via cloud and Windows deployments, it offers optional email marketing features to support outreach efforts. MAP.CRM suits organizations looking to organize customer information and communication within a flexible, web-based platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MAP.CRM 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price €25 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## MAP.CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.8 (659)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) ## FAQs about MAP.CRM Overview ### What company size and specific industries is MAP.CRM built for? MAP.CRM is designed for small to medium-sized businesses, start-ups, and established businesses that need a CRM tool for customer relationship management. The vendor description does not name specific industries, so it appears suited to a broad range of business sectors rather than one industry alone. Features and Usability ### What are the key features of MAP.CRM? MAP.CRM includes CRM, contact database, contact management, and customer database tools for organizing customer records. It also offers interaction tracking, document storage, email marketing, and internal chat integration to support sales follow-up, document handling, and communication workflows for small businesses. Getting Started and Support ### What training and onboarding options does MAP.CRM offer? MAP.CRM provides documentation as its training option for teams getting started. Documentation gives users written reference material for learning core features, reviewing setup steps, and checking product information at their own pace. Getting Started and Support ### What customer support options does MAP.CRM offer? MAP.CRM provides 24/7 live rep support and chat. Those channels give users direct access to help at any time. No reviewer feedback about support experience is available here, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) MAP.CRM includes **Customer Database**, which gives teams a central place to store and review customer information. However, it does not offer **Data Security** or **Real-Time Data**. Instead, it provides other important CRM capabilities, including **Contact Database** (**47%**) and **Contact Management** (**44%**), which help businesses keep contact records organized and manage ongoing interactions more efficiently, allowing teams to maintain better visibility into customer relationships and day-to-day follow-up work. Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Document Storage Store and organize documents in a centralized system Email Marketing Create and send email blasts/campaigns MAP.CRM 9 features ### All Features - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Document Storage: Store and organize documents in a centralized system - Email Marketing: Create and send email blasts/campaigns - For Small Businesses: Designed for small businesses - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic €25.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.