--- title: "Pastoral Care Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pastoral Care Software - reviews, pricing plans, popular comparisons to other Church Management products and more." source_url: "https://www.capterra.com/p/130321/Pastoral-Care/" page_type: "product" language: "en" --- # Pastoral Care Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Pastoral Care ## What is Pastoral Care? Windows-based church management software for any size church. Simply purchase once, and install on your windows computer / computers, no more to pay! Unlimited members, unlimited users, and fully featured for all of your church administration. Free full working trial download from our website. NEW: Once Off Purchase for full CLOUD ACCESS to all powerful features! Get mobile with the most powerful product available! ## What is Pastoral Care used for? [Church Management](https://www.capterra.com/church-management-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 81% Neutral 10% Negative 10% Starting price $399 One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pastoral Care?[Manage this product listing](https://www.g2.com/products/pastoral-care/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pastoral Care 4.0 (31) VS. [4.7 (1,138)](https://www.capterra.com/p/76708/Planning-Center/reviews/) Starting Price $399 One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (31) Ease Of Use 4.4 (696) Value For Money 4.2 (29) Value For Money 4.5 (626) Customer Service 4.1 (29) Customer Service 4.6 (600) ## Pastoral Care alternatives Highest Rated [4.9 (168)](https://www.capterra.com/p/184192/Chmeetings/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Clearstream](https://www.capterra.com/p/158103/Clearstream/) [4.8 (696)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158103/Clearstream/) [Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) [4.8 (624)](https://www.capterra.com/p/132513/Breeze-ChMS/reviews/) Starting price $72.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132513/Breeze-ChMS/) [ChurchTrac](https://www.capterra.com/p/125787/ChurchTrac/) [4.8 (864)](https://www.capterra.com/p/125787/ChurchTrac/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/125787/ChurchTrac/) [View all alternatives](https://www.capterra.com/p/130321/Pastoral-Care/alternatives/) ## FAQs about Pastoral Care Overview ### Which roles and teams benefit most from Pastoral Care? Pastoral Care is most used by pastors, ministers, and church leaders who need to track member needs, organize follow-up, and coordinate outreach. Administrative teams, office staff, and executive assistants rely on it to manage records, scheduling, and communication, while support and safety roles use it to maintain visibility across care activities. Answer based on 19 reviews Overview ### What company size and specific industries is Pastoral Care built for? Pastoral Care is designed for churches of all sizes, from the smallest congregations to larger church organizations. It is built for the religious sector, especially faith-based groups that need software suited to church operations and care management across small, mid-sized, and large church settings. Features and Usability ### What are the key features of Pastoral Care? Pastoral Care offers customizable reports and reminders as core features, plus attendance tracking, child check-in, and donation management for congregation records. It also includes event management, member communication, a member directory and portal, membership management, multi-location support, online calendar tools, small group management, volunteer management, and worship planning. Getting Started and Support ### What training and onboarding options does Pastoral Care offer? Pastoral Care provides documentation to help teams get started. Documentation gives users written reference material for reviewing features, checking steps, and supporting self-paced learning as needed. Answer based on 4 reviews Getting Started and Support ### What customer support options does Pastoral Care offer? Pastoral Care provides chat support. Users describe assistance as prompt, professional, and helpful when issues arise, though some report inconsistent follow-up and delays after setup. Support experiences vary, but several reviewers say problems were handled quickly and with enough guidance for less technical users. Answer based on 6 reviews ## Features AI summary Based on 1,839 Church Management reviews Capterra data shows that buyers of Church Management software rank the following features as their top priorities: - **Communication Management** (**47%** of reviewers rated this feature as critical) - **Membership Management** (**47%**) - **Donation Management** (**53%**) Pastoral Care includes **Membership Management** and **Donation Management**, helping churches keep member records organized and track giving activity in one place. However, it does not offer **Communication Management**. Instead, it provides other features that reviewers also consider important, such as **Child Check-in** (**60%**) and **Worship Planning** (**49%**). These features help churches improve family check-in processes and coordinate services more effectively, allowing teams to manage daily ministry tasks with better visibility and consistency. Membership Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Attendance Tracking Track the attendance of specific individuals or groups Child Check-in Secure process of tracking children during activities Customizable Reports Alter the layout and content of reports Donation Management Track/record financial donations made by members, along with the issuance of tax receipts/documents Event Management Schedule and manage the logistics of activities and other gatherings Pastoral Care 15 features ### All Features - Attendance Tracking: Track the attendance of specific individuals or groups - Child Check-in: Secure process of tracking children during activities - Customizable Reports: Alter the layout and content of reports - Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents - Event Management: Schedule and manage the logistics of activities and other gatherings - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Multi-Location: Manage and support multiple locations - Online Calendar: Online calendar of upcoming events/activities viewable to members and visitors - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Small Group Management: Organize members and schedule recurring small group meetings - Volunteer Management: Manage volunteer information and direct volunteer resources - Worship Planning: Coordinate and schedule the flow of services, plan musical selections, and assign team members --- Features 4.1 (30) 4.1 Based on 30 reviews ## Pricing Value for money 4.2 (29) Free Trial Basic $399.00 One Time Value for money 4.2 (29) 4.2 Based on 29 reviews ## Support, customer service and training options Customer Service 4.1 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (29) 4.1 Based on 29 reviews ## User reviews Overall rating 4.0 Based on 31 reviews Filter by rating 5(12) 4(13) 3(3) 2(1) 1(2) Mentioned topic Sorted by most recent MS Milena S. Admin Religious Institutions ### "No Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 26, 2024 I purchased an upgrade late last year and have had no customer support. I am now not able to use the program anymore because there is no communication from the creators, no help. After paying for the upgrade I am now locked out of the system and can not add more people or information to my database. Pros Easy to print reports and add people very straight forward program Cons There is no customer support, no response to emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Clinton H. Executive Assistant Religious Institutions ### "Limited functionality. Dated software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 6, 2019 Pros You can back up your data? The program opens quite quickly. Cons Customer support is non-existent once you are set up. Interface is confusing and illogical. Functionality - attempted to do everything but nothing well Reasons for choosing Pastoral Care It was a long long time ago... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 8, 2019 Hi Clinton, it's a shame you are not enjoying Pastoral Care Software, a very high proportion of our reviews are very helpful to others, and have a lot more good things to say about our software. Our records show your church has been with Pastoral Care since 2008, and has upgraded from version 10, to 11, to 13, so I am a little confused that sticking with us for so long through so many versions leaves you so unhappy :( Tech support has always been available through the web site (Help - Help Desk) and we respond to all questions usually within 24 hours. DM David M. Creative Arts Director Religious Institutions ### "Very confusing and just not worth it" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 December 1, 2018 Pros Their target audience is helping churches stay on top of things and be organized and I think that as a team they really do care. I think this is evident in the features they have developed for churches benefits. Cons This is very confusing and slow software. Its full of insider language and just looks and feels dated. The pricing models are extremely confusing to wrap your head around and just overall makes working on these things not as smooth and efficient as we all would like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2018 Thanks for your review David, Our product reviews are very useful for people to asses what others think of Pastoral Care, we are a little confused about your comments, as our prices are pretty plain and simple, and we have so many people all over the world who enjoy using our software. Our other reviews on Captera speak more accurately about our software. John T. Licensed Local Pastor at Carroll Springs UMC ### "I enjoy this product because it helps me in my job as a Pastor when I visit. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 1, 2018 To effectively carry out my job as a pastor. Pros It creates ways for me to effectively carry out Pastoral Care with others, in a variety of different contexts. Cons This software while helpful, requires long updates to the computer depending on the computer you upload the program to. That is probably the computer's fault and not the product, yet I thought it was worth noting.. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 3, 2018 Greetings from Australia Joh, thanks for your review of our product, we really appreciate the feedback. SM Spencer M. Key Leader Religious Institutions ### "A fantastic database program. At times, it can be slow and basic, but the fields are comprehensive" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 14, 2018 It enabled attendance tracking and well as contact information, streamlining procedures. Pros It is a fantastic database service. The default fields are very comprehensive and you can add you own. It also organises it in a very simple manner. It has a huge range of reports and filters you can you to find and display what you are looking for, as well as contacting whole groups of people at once. Cons It doesn't handle multiple people accessing the database at the same time too well. It also has been prone to becoming very slow to load resources at times. It can also be challenging removing people from the database or separating families. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Martin L. Minister Religious Institutions ### "Best Church Software Around" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2017 I have been using Pastoral Care for the past 15 years. In that time I have found it to be the best means of keeping the statistics of the Church in order. With each update, Pastoral Care has only got better. Pros Ease of use. Extent of Features Cons Cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2017 Thanks for your review Martin, its always great to hear how Pastoral Care Software is blessing a church! All the best, Russell AV Anita V. Admin Religious Institutions ### "Pastoral Care Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 February 15, 2017 I have heard good reports with this database and have found it to be user friendly. I am disappointed in the lack of training or professional development. There was a seminar in 2016 in Queensland but seeing we live in Tassie it seemed like an expensive exercise. Just wondering when there will be some sort of pd in Melbourne or Tassie. I volunteer my time at church and only have limited time to use it so any helpful hints, info would be great rather than just reading the online help tabs. Thanks! Pros there is plenty to learn, but I have limited time, easy to read and organised. Cons lack of help, time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 16, 2017 Hi Anita, training seminars are expensive to run, and webinars are also expensive to setup and run properly. We train in all the major locations that have enough users to cover the costs. Our training costs are significantly lower than commercial rates, and if you check out our web site, you will see we are booking for VIC and NSW currently. Hopefully we might see you in Victoria in April :) RL Robert L. IT Support Computer Networking ### "Excellent customer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 14, 2017 We recently migrated the software to a new server and had a few hiccups with remote access. I contacted customer support and our issues were solved immediately. A most professional organisation. Pros The software is intuitive and easy to use. The remote access via dropbox is an excellent solution denying direct access to our server. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 14, 2017 Hi Robert, thanks for your review. It is always a great help to others to be able to read what software is available and how it works for different people. AC Andrew C. Counil Member Religious Institutions ### "It really works for us" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 6, 2017 We have been using Pastoral Care since release 9, and we find that each new release brings a treasure trove of increased functionality. Pros It covers so much of our church's administrative and pastoral record keeping needs Cons the things I didn't like so much have been significantly improved in version 13 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2017 Hi Andrew, great to hear you have been with is for so long. Training is coming to NSW in March if you have anyone who needs it :) CS Carolyn S. ### "A valuable tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 3, 2017 We have been using this program for many years and find it a useful way to keep information safe and in a usable form. There are many options available which would suit almost any group and any assistance we have needed has been given promptly, professionally and with understanding that not everyone is a computer wizard. This is always followed up to make sure it is now working satisfactorily and I wouldn't hesitate to recommend this program and the customer service that goes with it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 3, 2017 Thanks for your review Carolyn. Its always great to hear how Pastoral Care is helping people with their everyday tasks. [View all Reviews](https://www.capterra.com/p/130321/Pastoral-Care/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Clearstream vs Pastoral Care](https://www.capterra.com/compare/130321-158103/Pastoral-Care-vs-Clearstream) [Tithely Church Management vs Pastoral Care](https://www.capterra.com/compare/130321-132513/Pastoral-Care-vs-Breeze-ChMS)