# Best CallMiner Eureka Alternatives 2026 | Capterra > Looking for alternatives to CallMiner Eureka? Find out how CallMiner Eureka stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/130323/Eureka/alternatives --- # Alternatives to CallMiner Eureka [4.6 (5)](https://www.capterra.com/p/130323/Eureka/#reviews) Write a Review! [View Profile](https://www.capterra.com/p/130323/Eureka/) Tabset anchor ## Top CallMiner Eureka Alternatives CallMiner Eureka * * * Starting from: Not provided by vendor Pricing Model: Usage Based * * * Overall Rating: [4.6 (5)](https://www.capterra.com/p/130323/Eureka/#reviews) Ease of Use 4.4 Customer Service 4.3 Features 4.2 Value for Money 4.0 * * * Starting from: $39/Per Month Pricing Model: Per User * * * Overall Rating: [4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $25/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/) Ease of Use 4.1 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $69/Per Month Pricing Model: Flat Rate * * * Overall Rating: [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of Use 4.0 Customer Service 4.0 Features 4.3 Value for Money 4.2 Tabset anchor All CallMiner Eureka Alternatives At a Glance Top Alternatives for CallMiner Eureka - [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f) - [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5) - [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3) - [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f) - [CloudTalk](#product_8737f8d0-be6a-4a33-950c-a9bc0015f643) Tabset anchor by Zoho [4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Zoho desk helps you manage customer complaints with omnichannel capabilities, advanced analytics, automation, and collaboration. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Compare Tabset anchor by CloudTalk [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today! [Learn more about CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Compare Tabset anchor by Lucky Orange [4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) AI-powered product analytics that show you how customers engage with your product. Heatmaps, session replay, surveys and more. [Learn more about Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/) Compare Tabset anchor ## [inconnect](https://www.capterra.com/p/164772/OmniChannel/) by inConcert [3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/) Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/) Compare Tabset anchor ## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) by Genesys [4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Compare Tabset anchor ## [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) by NiCE [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Compare Tabset anchor ## [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) by Qualtrics [4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform. [Learn more about XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) Compare Tabset anchor ## [OnviSource OmVista](https://www.capterra.com/p/92454/OmVista/) by OnviSource [4.6 (5)](https://www.capterra.com/p/92454/OmVista/#reviews) OmVista is a powerful framework designed to overcome barriers to excellence by providing businesses with a holistic view of their data. [Learn more about OnviSource OmVista](https://www.capterra.com/p/92454/OmVista/) Compare Tabset anchor ## [Five9](https://www.capterra.com/p/132405/Five9/) by Five9 [4.2 (481)](https://www.capterra.com/p/132405/Five9/reviews/) Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. [Learn more about Five9](https://www.capterra.com/p/132405/Five9/) Compare Tabset anchor ## [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) by QualityUnit [4.7 (1781)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Compare Tabset anchor ## [Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) by Calabrio [4.5 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/) Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy. [Learn more about Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) Compare Tabset anchor ## [Gryphon ONE](https://www.capterra.com/p/146599/Sales-Intelligence/) by Gryphon Networks [4.7 (9)](https://www.capterra.com/p/146599/Sales-Intelligence/#reviews) Gryphon ONE helps marketing, customer service, & sales grow revenue, improve CX, & reduce risk by balancing compliance & business goals [Learn more about Gryphon ONE](https://www.capterra.com/p/146599/Sales-Intelligence/) Compare Software Found In - [Customer Experience Software](https://www.capterra.com/customer-experience-software/) - [Call Center Software](https://www.capterra.com/call-center-software/) - [Speech Analytics Software](https://www.capterra.com/speech-analytics-software/) - [Contact Center Software](https://www.capterra.com/contact-center-software/) - [Contact Center Quality Assurance Software](https://www.capterra.com/contact-center-quality-assurance-software/) - [Conversation Intelligence Software](https://www.capterra.com/conversation-intelligence-software/) - [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/) - [Call Recording Software](https://www.capterra.com/call-recording-software/) - [Artificial Intelligence Software](https://www.capterra.com/artificial-intelligence-software/) - [Survey Software](https://www.capterra.com/survey-software/)