# Page 11 | Yelp Guest Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Yelp Guest Manager the right Online Ordering solution for you? Explore 336 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130358/Yelp-Reservations/reviews

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Yelp Guest Manager

4.5 (336)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 14th, 2026

# Page 11 - Reviews of Yelp Guest Manager

## Showing most helpful reviews

Showing 251-275 of 336 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RR

Ramya R.  
Technology Lead  
Information Technology and Services  
Used the software for: Less than 6 months

### "Yelp reservations review"

June 29, 2020

4.0

It is great when you have to take some one important or special with you and do not have lot of time to waste in the line.

Pros

I have used this to book a table for two of us and it is very convenient. It helps us avoid the long lines, wait times after you get to the restaurant.

Cons

I do not like the extra charge for reservation fee. I understand that it is for convenience that we are able to book the table online, but hope that it will be reduced.

Review Source

JC

Joshua C.  
Physician  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great App, Makes waiting in line a thing of the past"

January 13, 2020

4.0

Pros

Yelp reservations is a great application. So easy to use and so many restaurants are on it. I use it for so many local restaurants that are hot spots, and the most I've waited in line is 5 minutes. The fact that it has restaurant reviews right there as part of it is an awesome bonus as well.

Cons

The mobile app seems a bit clunky, not as user friendly as I would've expected.

Review Source

Amanda M.  
Director of Acquisitions  
Real Estate  
Used the software for: Less than 6 months

### "FREE and Easy to make Reservations"

August 22, 2019

5.0

Overall I love using Yelp for dinner reservations and will continue.

Pros

I love that it is free and it sends me notifications when a new restaurant opens near me with all of the details and a way to make a reservation. Keeps me up to date!

Cons

I least like that it doesn't include ALL restaurants but it is still great for the ones that are available.

Review Source

KD

Kiana D.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Yelp Reservations makes it easy to book at busy places!"

December 11, 2019

5.0

Overall, I think its come a long way with making reservations online, especially when you have a big party!

Pros

I think this is a great tool to use especially when you can see what places are busy and how long wait times are. It's easier than calling in to make a reservation.

Cons

I haven't really found any issues with it that are major, but I have seen some times that weren't available, but upon calling, they were actually available!

Review Source

CP

CHARLENE P.  
Salon owner  
Consumer Services  
Used the software for: I used a free trial

### "If you’re a Yelp user , this takes it to another level "

November 22, 2020

3.0

It works well and is convenient, easy to find , great addition to Yelp

Pros

I love that it is integrated into the Yelp platform so you can reserve now with just a click . This is easy esp. if you’re on the road

Cons

I have noticed it pop up to click on by accident and / or sometimes when this is actually an option at the place ( maybe a glitch from a service they are disconnected from )

Review Source

SB

Shawn B.  
Director of Operations  
Hospital & Health Care  
Used the software for: I used a free trial

### "Reliable online reservations "

September 22, 2020

4.0

Yelp Reservations has saved time and having to speak to somebody if you're not comfortable with that

Pros

Yelp reservations is super easy to use and is surprisingly very accurate. You can be concerned not speaking to an actual person would make for errors, but I have yet to experience one.

Cons

Really no issues that I can think of. They are always accurate and always follow up with either a text or email to confirm your reservation

Review Source

RA

Rahul A.  
Engineer  
Education Management  
Used the software for: 6-12 months

### "Fantastic experience "

October 23, 2018

5.0

Fantastic

Pros

Had to book Red Hot Chili Peppers which is generally super busy. Had an option to book via Yelp, tried it, got a confirmation on Email and SMS and that is it.. super easy and helpful

Cons

There was a confirmation required message sent in between.. I am not sure what would have happened if I hadn’t said yes/no.. wouldn’t want that intermediate step in place

Review Source

LG

Luis G.  
CEO  
Entertainment  
Used the software for: Less than 6 months

### "Great Option for Quick Reservations "

March 2, 2021

5.0

I enjoy the quick access to multiple restaurants in my area with easy reservation options.

Pros

This app is great because it shows the multiple restaurants that I can reserve a table with so if one does not work out, I can easily find a replacement restaurant.

Cons

There are a few bugs at times when reserving or calling a restaurant but these are always minor and can be worked around.

Review Source

Joshua P.  
Level 2 Technical Support  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "SeatMe Review"

September 6, 2018

4.0

Yelp Reservation is very convenient, easy and fast. You can avoid the hustle and grind when booking your restaurant.

Pros

Smooth reservation process, accessible in PC and Smartphone. SMS notification is very useful. Accurate in giving information like Wait Time or Table Availability.

Cons

They should have like promotions and or discounts regularly.

Review Source

VR

Verified Reviewer  
Student Engagement Officer  
Higher Education  
Used the software for: Less than 6 months

### "Super easy and convenient"

July 29, 2019

5.0

Pros

Since I usually am already looking up restaurant reviews and recommendations on the Yelp app, being able to make a reservation through the app is incredibly convenient. Especially handy if you're travelling abroad and you don't have the ability to make phone calls.

Cons

Nothing to complain about yet - so far so good!

Review Source

NM

Natalie M.  
Donor Center Technician  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Yelp Reservations is great!"

November 7, 2019

4.0

This helps find and reserve things with ease and the reviews on there really help narrow down options to find the best one. It is great!

Pros

Yelp has so much valuable information on it and helped me find exactly what I needed and book it with ease for work.

Cons

I think that Yelp could use a little bit of fine tuning for accurate search results, but reservations worked very well for me.

Review Source

VR

Verified Reviewer  
QA Technician  
Food Production  
Used the software for: Less than 6 months

### "Easy to use"

December 27, 2019

4.0

I use this personally. It's been pleasant so far and I particularly like how they have the reminders

Pros

Easy to select your date and time preference Shows you which reservation times are available Has reminders about your reservations

Cons

It seems like there is limited availability with restaurants so far. Not all restaurants have this.

Review Source

AH

Andrew H.  
Supervisor  
Education Management  
Used the software for: 6-12 months

### "Yelp Reservations Review "

September 27, 2018

4.0

I had a good experience using this service

Pros

I've only used this service twice, but both time it worked and didn't cost me anything

Cons

I don't have anything negative to say honestly, I just rarely make reservations unless i'm traveling

Review Source

OP

Olivia P.  
Office Manager/Phlebotomist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Helps with reservations "

December 12, 2019

5.0

It has been good and I have been using it for quick reservations

Pros

The option to put reservations when you are looking at reviews on yelp really saves a lot of time than just having to call or go on another site to reserve

Cons

It is not really meant for reservations made in advance and for a large group of people than just regular 2 people at 7pm.

Review Source

VR

Verified Reviewer  
Project Manager  
Accounting  
Used the software for: Less than 6 months

### "Great reservation tool"

April 19, 2019

4.0

Pros

I mean just like OpenTable it offers to book a table at a restaurant which is great. and super convenient

Cons

Just like Open Table having multiple tools you'll find restaurants that partner with one and then other places that partner with another. Would be great to have a centralized tool

Review Source

AS

Ahyla S.  
Psychic medium  
Alternative Medicine  
Used the software for: Less than 6 months

### "I use Yelp reservations"

January 10, 2020

4.0

I use Yelp reservations when traveling for my business and when I need to compare prices in the area. I recommend it.

Pros

Fairly easy to use, great product to make reservations with, provides plenty of cheaper alternatives

Cons

Sometimes laggy, reservation's sold out and not updated on site, sometimes you have to call to make sure there is said availability

Review Source

SR

Samantha R.  
Admin Assistant  
Financial Services  
Used the software for: 6-12 months

### "Average, but good"

December 12, 2018

4.0

Pros

The program was easy to use and simply designed. It did exactly what I needed it to.

Cons

I can't say that I particularly disliked anything about Yelp Reservations, but it also wasn't anything spectacular for me. It did what I needed it to do, but I felt like it was missing something that I can't quite put my finger on.

Review Source

VR

Verified Reviewer  
Office Manager  
Retail  
Used the software for: I used a free trial

### "IT's okay "

October 3, 2019

4.0

no longer use it . Most paces now do call ahead so i deleted it

Pros

I liked the idea of it being and app and makes things easier or at least that i was hoping hopping for

Cons

Two of the times i used it our reservations i didn't go thru and the compy blamed the app and we having for ever long wait

Review Source

AM

Aileen M.  
Teacher  
E-Learning  
Used the software for: 6-12 months

### "Great!"

April 25, 2019

5.0

Pros

I use this all the time and it does a really good job of making a connection with the customer-base, while at he same time attracting customers to their businesses. Great stuff overall

Cons

The mobile app is a LITTLE different than what you see on a PC so there is a bit of a learning curve. Not a big deal overall though.

Review Source

TM

Tony M.  
Materials Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Yelp Reservations"

April 16, 2020

5.0

Very good software. There is no negative experience about this software.

Pros

What I like about Yelp is that it consists of all food/restaurant reviews everywhere. I usually check Yelp for food/restaurant ratings before going there.

Cons

There is no negative about this software. Yelp is very useful, helpful, and easy to use. I can view it on my mobile app anywhere and anytime.

Review Source

DP

Diane P.  
Medical assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Seat me"

April 12, 2021

5.0

There is a Japanese restaurant that I absolutely love, but it’s always crowded I now use seat me & can tell when to go!!

Pros

I just started using this app & I absolutely love it! You can see the waiting time for your favorite restaurants before going & waiting on line for a table!

Cons

Haven’t had any problems yet I’ve been using this about 6 months

Review Source

VR

Verified Reviewer  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Not bad! "

October 6, 2020

4.0

We use it occasionally. Sometimes it's easier to call but this also helpful.

Pros

It's really easy to use and set up. Not much different from similar products but it still does a good job.

Cons

No major cons in my opinion. It works. The app could a little more user friendly but it's nothing that bad.

Review Source

RN

Rachel N.  
Marketing Specialist  
Construction  
Used the software for: Less than 6 months

### "Never seems to work"

October 14, 2020

2.0

I like OpenTable better.

Pros

N/A. I still have not gotten this application to work.

Cons

I have not yet been able to make a reservation on Yelp Reservations. I tried at least 20 restaurants that use this method for reservations, and there are no reservations available EVER for the next 6 months, which is not at all accurate.

Review Source

Vahid A.  
Research Assistant  
Higher Education  
Used the software for: I used a free trial

### "Save time with Yelp Reservation"

September 29, 2019

4.0

Great software to make reservation easier without spending a lot of time.

Pros

Very easy to use and will save you time. You do not need to spend time in restaurants for reservation anymore.

Cons

I am using it for more than 6 months and I do not see any big problem so far. This software is amazing.

Review Source

VS

VICTORIA S.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Yelp Reservation is super cool"

September 19, 2017

4.0

Being able to do something that should be so easy, and having another way to do it. I love being able to book or reserve anything online

Pros

I really love being able to use this software, It is so simple. I have loved yelp since the day it came out.

Cons

Not very many people know about it, and I am not sure the marketing for it is being done in a way for people to access very easily

Review Source

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