# Page 12 | Yelp Guest Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Yelp Guest Manager the right Online Ordering solution for you? Explore 336 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130358/Yelp-Reservations/reviews

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Yelp Guest Manager

4.5 (336)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 14th, 2026

# Page 12 - Reviews of Yelp Guest Manager

## Showing most helpful reviews

Showing 276-300 of 336 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AJ

Alexander J.  
Technical/Medical Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "A great attempt at linking a popular platform with brick and mortar resturaunts"

May 12, 2020

4.0

Good and useful.

Pros

This is a very convenient software to use on the consumer side. Right when you are done browsing Yelp! to find what you want to eat, you can then conveniently use Yelp! Reservations to make a purchase of their product/services. This is a natural service that Yelp! would offer. It is very sleek and smooth to use as well, no real hiccups in terms of user interface.

Cons

It's unfortunate that the businesses that are using Yelp! Reviews have to pay a fee for every transaction conducted through the software. Not to say that it isn't needed but it could be undercut, in the future, by a service that doesn't charge a fee similar to Craigslist.

Review Source

JL

Jenipher L.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "I love Yelp but didn't love Yelp Reservations."

March 18, 2019

3.0

Pros

I do love Yelp and the idea of booking a reservation online, but I didn't like you couldn't book two at once. We didn't know if we'd make it back to town for the first appointment and would have canceled in time for them to book someone else, but just didn't bother going there because we weren't 100% sure we could make it.

Cons

I do love Yelp and the idea of booking a reservation online, but I didn't like you couldn't book two at once. We didn't know if we'd make it back to town for the first appointment and would have canceled in time for them to book someone else, but just didn't bother going there because we weren't 100% sure we could make it.

Review Source

TO

Tiffany O.  
Communications Specialist  
  
Used the software for: Less than 6 months

### "Great feature to have on Yelp"

May 25, 2018

5.0

Pros

I have used the reservation feature a couple of times now in the consumer side and it is for the most part easy to use. I especially liked getting a text message confirmation for my reservation.

Cons

Nothing that I can think of except that not all restaurants listed on Yelp accept reservations through the feature so it can be a hit or miss.

Review Source

TM

Tim M.  
Claims Manager  
Insurance  
Used the software for: Less than 6 months

### "Yelp Reservation - Ease of Use"

July 17, 2019

4.0

I love Yelp and by extension love Yelp Reservation.

Pros

I really enjoy mixing the awesome information provided by Yelp with the ability to set a reservation at the restaurants you are looking at.

Cons

There’s still not all of the restaurants you want to set a reservation at that you can set through Yelp Reservations.

Review Source

ID

India D.  
Advisor  
Education Management  
Used the software for: I used a free trial

### "Yelp Reservations is fast and easy"

October 13, 2020

4.0

Overall, Yelp Reservations is efficient and gets the job done.

Pros

Yelp Reservations is quick and easy when you are looking to book or make a reservation at a particular location. It is user friendly and the app is easy to use.

Cons

I don't like that it sometimes requires you to update the app to be able to make reservations. This can be time consuming.

Review Source

DM

Danielle M.  
Reservation Agent  
Hospitality  
Used the software for: Less than 6 months

### "When I was planning a personal trip..."

June 14, 2019

5.0

Overall it's a great product. I would recommend it to anyone who likes to plan ahead and book things in advance. Quick and painless.

Pros

I liked how easy it was to set up reservations for dinner in advance when me and my boyfriend were going on vacation. I like that it gave me time options and a place to put in any special requests. Plus it was very easy to use and self explanatory.

Cons

My con has nothing to do with the program itself, just the fact that when I got to the restaurant we reserved I realized there was no point in making a reservation, because we still had to wait to be seated. I have nothing negative to say about Yelp Reservations, it was super simple.

Review Source

CB

Carrie B.  
Actor  
Entertainment  
Used the software for: 6-12 months

### "Mostly helpful"

September 21, 2020

4.0

Pros

I do like being able to search for restaurants and directly from there being able to make reservations. It's easy to use and very user friendly.

Cons

Sometimes I find the platform a bit confusing and I've occasionally seen some miscommunications between restaurant availability and Yelp.

Review Source

JL

Jessie L.  
Social Worker  
Mental Health Care  
Used the software for: 1-2 years

### "Make reservations without making a call! "

November 14, 2018

5.0

Pros

Easy to use to see what dates and times are available to book a reservation at a local restaurant you're viewing on yelp. The app even sends you a confirmation email to confirm your reservation.

Cons

If you have a big party size, the app will inform you that they can't process your reservation for a party that large.

Review Source

bO

brenda O.  
retired  
  
Used the software for: 1-2 years

### "Saves time energy and money. You can use this on any device any where. Also alerts you in real time"

March 14, 2018

5.0

Easy to use, convenient, can use on any device. Saves time and money and lets you preview.

Pros

Great tool, easy to use. You can view the establishment and make your decision. Saves time and energy so you can plan ahead.

Cons

Not all establishments have the ability to use Yelp Reservations. Though once more come through it will be great

Review Source

SJ

Stephanie J.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Handy"

July 20, 2019

5.0

Pros

What I loved the most about this software is how easy and convenient it is to use. It saves you so much time. I used it initially when I was out of town for work and will definitely continue to use it.

Cons

I have only been using this for a short period of time. So far I haven't experienced anything I do not like.

Review Source

fC

fatima C.  
physical therapist  
Medical Practice  
Used the software for: 6-12 months

### "love to use"

October 9, 2018

5.0

Pros

It makes going out to eat a lot easier for us.

Cons

It makes you have a log in and you can't use the website..only the app

Review Source

VR

Verified Reviewer  
Scientist  
Publishing  
Used the software for: Less than 6 months

### "Good Tool for Consumers"

March 23, 2019

4.0

I have enjoyed making reservations with Yelp.

Pros

Yelp is convenient to check reviews, pictures and other details about restaurants prior to making reservations.

Cons

Since Yelp makes money through advertising and displaying good reviews over bad reviews, it can sometimes be misleading.

Review Source

AC

Ana C.  
Biller  
Medical Practice  
Used the software for: 6-12 months

### "Yelp is awesome!"

August 8, 2019

5.0

Overall experience is good.

Pros

Its so simple to use, it makes our decisions so much easier on where to go. love how it states how long or how many parties are ahead of you. Love it!

Cons

Never had a problem with the app. Its easy to use and many choices of places to pick from.

Review Source

cS

camela S.  
nursing student  
Hospital & Health Care  
Used the software for: Less than 6 months

### "love it!"

August 27, 2019

5.0

overall, yelp is very easy to use and makes booking very fun

Pros

yelp reservations makes it so easy to book restaurants for nights out, and the restaurants always honor them!

Cons

honestly, there haven't any problems at all when i've used this software, and the mobile app is great

Review Source

VR

Verified Reviewer  
Figure Skating Coach  
  
Used the software for: 6-12 months

### "I help a small restaurant manage their day-to-day reservations and recommended this software."

January 23, 2018

4.0

I just needed a little time to get used to the software in order to show my friends who own the restaurant how to use it.

Pros

It really makes managing reservations (which can be a headache) much easier. I think that it helps customers feel comfortable making reservations online too.

Review Source

MG

Mikaelah G.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Best thing since sliced bread"

August 9, 2019

5.0

Pros

Online table booking with yelp reservations is absolutely amazing. There is nothing worse than going out to eat on the weekend and every restaurant having an hour wait. It is so nice not having to sit and wait in restaurants anymore. I love how it shows your place in line, estimated wait time, and when it's time to check in with the host. You always know when to arrive and no more waiting with a bunch of strangers you don't know in a crowded restaurant lobby.

Cons

I didn't like how I had to download the app the very first time to use it. There wasn't a way to use it on just the internet.

Review Source

RR

Richelle R.  
Production Manager  
  
Used the software for: 6-12 months

### "Yelp Reservations Make perfect sense"

May 23, 2018

5.0

Pros

This is brilliant to have reservations embedded in the Yelp app! We love to use Yelp when traveling, and it makes it so easy to quick make a reservation while you're in the app.

Cons

The only thing that I don't like is that now I have multiple accounts, like open table, yelp, chownow etc. I do not have a strong preference for one, but I wish they all worked together. If yelp could pull in more reservation systems that would be awesome!

Review Source

Chantal L.  
Bosa Customer Care Concierge  
Real Estate  
Used the software for: Less than 6 months

### "Gets the job done"

January 13, 2019

5.0

Pros

Definitely makes making reservations easier and stress-free compared to calling in.

Cons

No problems using this app at all. Some restaurants don't have online reservations but the reviews on the app helps too

Review Source

CW

Christina W.  
LMT  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Enjoyable and easy"

January 6, 2020

4.0

Overall...great to use and easy! Makes life much more simpler!

Pros

Enjoyed making reservations using Yelp. Its a great tool for many reasons but most of all just made things a little easier

Cons

Nothing too much I did not like about it. It took awhile to download that's about all the problems I had!

Review Source

SW

Sarah W.  
Youth pastor  
  
Used the software for: 1-2 years

### "I use yelp to get me in a restruant I want and will like. "

April 5, 2018

4.0

Pros

I like that I can view and restaurant and see what other customers like or didn't like about the food and experience.

Cons

I wish there was more user features. For example I wish that a lot more things were within the app like the menu, instead of being directed to a web page.

Review Source

Allen M.  
Senior Research Analyst  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great reservation management software on the top site for restaurants"

July 18, 2019

5.0

Pros

Very easy for users to observe openings and choose times. It also very valuable to be on the go-to website for restaurant reviews

Cons

The interface feels a little cluttered and a bit of an eye sore

Review Source

VR

Verified Reviewer  
Student  
E-Learning  
Used the software for: Less than 6 months

### "Helped me easily create dinner reservations "

June 4, 2019

4.0

Pros

Made it easy to reserve spots ahead of time at many local restaurants in my area.

Cons

Not much to not like, although it does not have every restaurant I'd want to make reservations for on it.

Review Source

DK

Dominic K.  
Pastor  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Huge Fan!"

July 22, 2019

5.0

Pros

Ease of use, just don't feel like it is utilized by businesses as often as it should be.

Cons

Wish it was better publicized. Not quite as good as Open Table, but I see it being better since it already has the review platform.

Review Source

JP

Jen P.  
Business Owner  
  
Used the software for: 1-2 years

### "Thank you for adding this!"

March 7, 2018

5.0

I'm very pleased with it! I like it much better than OpenTable, which I had used for years before as there was no alternative.

Pros

I really appreciate this because I use Yelp to find anywhere I go out to eat. Being able to switch seamlessly into reservations is really really helpful!

Review Source

Paul N.  
President  
Investment Management  
Used the software for: Less than 6 months

### "A Great Entrant Into The Reservation Space"

April 12, 2019

5.0

Pros

Very consumer friendly platform. Pricing is good.

Cons

Many consumers are not aware of it and assume that if you're not on opentable, your restaurant doesn't take reservations.

Review Source

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