# Page 6 | Yelp Guest Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Yelp Guest Manager the right Online Ordering solution for you? Explore 336 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130358/Yelp-Reservations/reviews

---

Yelp Guest Manager

4.5 (336)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated January 14th, 2026

# Page 6 - Reviews of Yelp Guest Manager

## Showing most helpful reviews

Showing 126-150 of 336 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Stacey M.  
Educator  
Education Management  
Used the software for: 2+ years

### "Love this options!"

July 21, 2020

5.0

Overall, this service is amazing and worth looking in to. However, not every place use it, so it can be inconsistent.

Pros

I love when Yelp has restaurants that offer reservations right in the app. Often times, I pick places with high wait time and very popular. By using Yelp reservations, I can put my name in line before I leave, be given a time to show up, and then reduce the wait time to barely anything. It is simple, saves time, and keeps frustration at a low.

Cons

I truly have nothing I can think of that I don't like. I just wish more places used this feature, so I could do it more often!

Review Source

VR

Verified Reviewer  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Always make the right choice with Yelp Reservations"

September 22, 2019

5.0

Pros

Yelp is one of the leading websites/apps to find restaurants that fit your budget and what you're in the mood for. I love that you can easily read through reviews and get an accurate feel of what the atmosphere/menu/quality is like. It is also nice how you can make a reservation right online without needed to call.

Cons

Honestly- I'm not a huge fan of Yelp's interface online and with the app. It appears cluttered with too much information all at once. I wish it was a little bit cleaner.

Review Source

Sadie R.  
Assistant Director, MIS Career Management  
Higher Education  
Used the software for: Less than 6 months

### "Yelp Reservations Review "

April 12, 2019

5.0

I have used Yelp Reservations mainly for my personal life. It is really quick and easy to do! Most people already are looking at Yelp for reviews, so it is nice to just create the reservation right there.

Pros

Yelp Reservations are quick and easy to use. There is not a lot of hassle involved, which is what you want when it comes to reservations! It is simple and not a lot of thought is needed to use it.

Cons

I hate how Yelp always makes you download the app. It basically forces you to do so, instead of using the website on the your phone. Otherwise, it is great!

Review Source

DA

Donald A.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Yelp's Woke Approach Is Broken"

October 13, 2020

1.0

Horrible company located in the heart of liberalism, San Francisco.

Pros

None!

Cons

I dislike Yelp as a company, as they are trying to jump on the Woke Movement bandwagon. They cost too much.

Review Source

Michelle P.  
student  
Higher Education  
Used the software for: 1-2 years

### "Yelp Reservations"

July 19, 2019

5.0

Pros

How easy it is to make a reservation and see available times and dates. It also sends an email confirmation and you are able to cancel with ease if necessary. All without having to deal with physically calling, which can be a hassle sometime.

Cons

There has been nothing I have found wrong with this application thus far.

Review Source

VR

Verified Reviewer  
Suburban Office Manager  
Real Estate  
Used the software for: 1-2 years

### "Use to make reservations without having to call"

May 9, 2018

5.0

Pros

I like that I don't need to find the number and wait on hold with someone on the phone. I can easily put my reservation and any notes necessary. I also like that I can modify/cancel if needed.

Cons

There's nothing that I don't like about this software it really is convenient for the consumers everywhere.

Review Source

Gabriel P.  
Territory Manager  
Insurance  
Used the software for: Less than 6 months

### "Great product when visiting new area"

January 26, 2020

5.0

I travel alot for work and sometimes I don't have much time to find somewhere to eat and Yelp reservations makes it convenient to find a place with my taste and reserve a table to get in and out. Great way to explore new places

Pros

Yelp reservations help anyone in a new area find great businesses and gives insight into each business. Reserving is quick and easy

Cons

Because you are relying on public opinions you may still have a bad experience but Yelp reservations makes it easy to discover and try new places you may not have otherwise visited

Review Source

aL

adrienne L.  
nursing student  
Hospital & Health Care  
Used the software for: 2+ years

### "yelp review"

August 1, 2019

5.0

Pros

i like that yelp lets me book reservations easily and provides reviews about the places i want to visit

Cons

i don't like that not all the restaurants i like can be booked through yelp

Review Source

SK

Shelly K.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Yelp has it down!"

July 26, 2019

5.0

Pros

Yelp alone is the go to app for finding just about everything but the feature of adding a reservation button just made it easier! So now when as a consumer I’m looking for somewhere to eat and then I can on the same page make reservations as well. We love using in. And working with the software it’s good to know we’re able have people come directly from the browsing into our store.

Cons

They only problem I find is that not all restaurants have it. I think if more restaurants had this feature it would be more commonly used.

Review Source

VR

Verified Reviewer  
Associate Product Manager  
Computer Software  
Used the software for: Less than 6 months

### "Yelp Reservations"

December 30, 2018

5.0

Pros

The most I like about this software is that I am able to make reservations when I need to make reservations at popular restaurants. Also, I like how I can see where I am in line when I make reservations for the restaurants. It makes my life easier.

Cons

The least I like about yelp reservation is that is not always available for every restaurant. Also I do not like how the time estimates are inaccurate when I want to look at the line that I am in.

Review Source

JF

Jayden F.  
Student  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Takes almost all of the pain out of a night out in the city."

August 13, 2019

5.0

It is the ultimate timesaver, both as a host and as a customer.

Pros

It is incredibly simple on the users' end. Simple locate a participating restaurant's Yelp page and add your name to the 'waitlist'. Here you are given an estimated wait time, how many tables are ahead of you, and averages for how long that particular location usually seats folks under similar circumstances. Now instead of waiting for an hour or two on site on a Friday night, you can simply add your name and head out when the app notifies you.

Cons

There is no email or texting service. You are at the liberty of the app, making it difficult to confirm or double check, should you make any mistakes. However, once you are 'in-line', there are very few ways to mess anything up regardless. However, a lack of any "signup" or confirmation takes some security off the table.

Review Source

JH

John H.  
Managing Member  
Real Estate  
Used the software for: 2+ years

### "convenience at your fingertips"

August 15, 2019

5.0

Pros

ease of use and functionality comes to mind as a major Pro. Also, lots of choices make it handy when I need to use it.

Cons

wish more people and restaurants used the service.

Review Source

EB

Elyse B.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Save time"

August 14, 2019

5.0

Pros

Once day I remember wanting to grab a tasty brunch with the girlfriends. Being that we were going to do a specific search for brunch, we knew that it would be a wait wherever we went. Sure enough, the highly suggested place had the option of showing an updated wait time and an option to make a reservation. We jumped on it right away. I use yelp a lot but had never made a reservation, nor remembered it was an option. Totally convenient and a completely smart concept.

Cons

Not all locations have this option though.

Review Source

LM

Logan M.  
Jr. Project Controls Engineer  
Utilities  
Used the software for: 1-2 years

### "Always Check Yelp First"

October 9, 2020

4.0

Yelp Reservations has been helpful when booking events and making sure that there are tables available for different parties.

Pros

I have benefitted greatly from the expert reviews that are on Yelp and the reservation technology. Something that I like within Yelp Reservations is that it allows users to see real-time position status on restaurant/business waitlists. It allows you to share your reservation to your party, and alerts you when it is near your timeslot.

Cons

I don't find there being many dislikes. The only complication with my use of the program is finding if a restaurant does uses it or not. Yelp could promote Yelp Reservations more and make the appeal to use its function more.

Review Source

Jessica B.  
Educator  
Education Management  
Used the software for: Less than 6 months

### "A Great Extension of Yelp!"

September 16, 2019

5.0

Quick to set up and use. I love that there is no use charge on my side and love the easy to read setup of a restaurant!

Pros

I've used this feature a few times, as I usually don't dine somewhere that requires reservation. But it's easy to use from a customer's perspective and I love how Yelp is expanding to do such useful things like this!

Cons

There can be a little uncertainty of the availability of live seating, but this is something that is pretty understandable considering the area I live in.

Review Source

VR

Verified Reviewer  
Senior Recruiter  
Internet  
Used the software for: 1-2 years

### "Easy Reservation Tool "

May 22, 2019

4.0

Pros

I'm an avid Yelp user (also Yelp elite) and I find that the reservation tool works for certain restaurants that may not be on other platforms like Grubhub or Seamless. Very easy to book, and can be done through the mobile app.

Cons

None, it's exactly as it's meant to be used

Review Source

JS

Jennifer S.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Yelp Reservations Review "

March 20, 2019

5.0

Pros

This is a smart feature for Yelp to integrate. If you are already looking for a resturant, it is so easy to create your reservation at this time as well. It is a great timesaver.

Cons

There are no cons about this software;however,sometimes I will opt for using Opentable instead since it is easier to consider multiple dining options at once.

Review Source

DC

Debbie C.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Great way to book a reservation "

May 12, 2020

5.0

I am very picky with what I use on my phone, but Yelp Reservations I trust and it has been a life saver in the recent months.

Pros

It is super easy to make reservations. It gives times, dates and availability. Options if the time you want is taken, you can possibly book 30 min later. I can get the menu items now with covid-19 and if they offer delivery! Love it.

Cons

No cons to using this product. It's a extremely easy app to use and very hand when out running errands.

Review Source

EF

Emily F.  
Senior Events Sales Manager  
Food & Beverages  
Used the software for: 2+ years

### "Yelp Reservations"

November 25, 2019

5.0

Pros

I like this to make notes to the restaurant about special occasions & it's easy to see available times & reviews

Cons

The reviews can be unbelievable at times, across the board, anywhere.

Review Source

DJ

Danieal J.  
Administrative Assistant  
Education Management  
Used the software for: 6-12 months

### "Yelp Reservations: Innovative "

July 1, 2019

5.0

Informative, quick and simple! I appreciated the human voice from the restaurant acknowledging and confirming that they have received the reservations.

Pros

Convenient!! No hassle. I planned and reserved dinner functions for pick up or dine in without bothering or talking to anyone. Thus far, I have had full access to the menu and prices to plan precisely. I appreciated the e-mail and store confirmation regarding the reservation.

Cons

Not able to locate local restaurants who uses or provide services from the Yelp reservations.

Review Source

KN

Kathleen N.  
prep  
Food & Beverages  
Used the software for: 1-2 years

### "yelp"

February 26, 2020

5.0

Pros

I love how it advertises places that are new and popular, you see many honest reviews and pictures, and when I make reservations for this ramen and sushi place I go to often there is never any confusion.

Cons

There is nothing wrong with this software other than people should try to use it more often!

Review Source

FM

Faith M.  
Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Yelp Reservations Review "

August 14, 2018

4.0

My overall experience with this software has been great. It's not perfect but nothing is perfect. We can't expect perfection even with this. But surely appreciate using it!

Pros

The thing I like most about this software is how easy it is to get a reservation at restaurants I want to go to.It's just so much easier especially when it's a bigger party I'm reserving for. It just makes like a little simpler instead of waiting for someone to pick up the phone for long periods of time.

Cons

The thing I like least about this software is that sometimes it is not fully updated. There are times when it's lagging and won't allow us to push forward with the reservation causing us to still call and wait to see if it was valid or not.

Review Source

HF

Hailley F.  
Reservationist  
  
Used the software for: Less than 6 months

### "Very user-friendly interface and real-time updates make reservationist life easy!"

March 19, 2018

5.0

Pros

The layout is very simplistic, using color codes and other obvious flags for ease of use. The learning curve is short and new users can hit the ground running and start using the software same-day!

Cons

The restaurant layout feature could be a little more specifically tailored to each unique restaurant space, but the way it has been done for our restaurant group is still representative enouhg of the space to eliminate confusion for reservationists

Review Source

JM

Jenabyl M.  
Student  
E-Learning  
Used the software for: 6-12 months

### "Good website to do reservations! "

June 30, 2020

4.0

My overall experience so far has been a great one I am satisfied with this website and I will continue to use it in the future when I go out to eat at restaurants on special occasions.

Pros

Yelp has many features but one of my favorites has to be Yelp Reservations due to always being so flexible and helpful when it comes to finding the best day and time to go eat! It has been a great site and each time I plan to go eat for a special occasion I use this site especially for birthdays I recommend it to friends and family too. It helps you how to schedule it once you decide which place you will eat which is helpful for those who do not use the internet much. Very helpful and great site!

Cons

The only thing I dislike is that I’ve only gotten two reservations cancelled during my time using yelp but overall it’s not a bad website at all.

Review Source

AV

Amy V.  
homemaker  
Individual & Family Services  
Used the software for: 6-12 months

### "Convenient"

December 3, 2019

5.0

Great experience with reserving and very simple to do so.

Pros

I love that I can go to one site to make a reservation at any restaurant of my choosing, instead of having to call or navigate to the specific restaurants themselves. It's just much simpler to know I can go onto Yelp to search for restaurants I'm thinking of and being able to see the ratings and pricing ranges.

Cons

The only con would be that sometimes there are restaurants that are not on Yelp to be able to view and make a reservation.

Review Source

Similar Products

Featured