# Page 7 | Yelp Guest Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Yelp Guest Manager the right Online Ordering solution for you? Explore 336 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130358/Yelp-Reservations/reviews

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Yelp Guest Manager

4.5 (336)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 14th, 2026

# Page 7 - Reviews of Yelp Guest Manager

## Showing most helpful reviews

Showing 151-175 of 336 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EC

Exiva C.  
Transaction Coordinator  
Real Estate  
Used the software for: 2+ years

### "Amazing!"

August 9, 2019

5.0

Pros

Super easy way to make a reservation or check out reviews to different restaurants.

Cons

No complaints​. This is my go-to app, love it!

Review Source

AP

Alla P.  
teacher  
Education Management  
Used the software for: 2+ years

### "Yelp"

November 4, 2019

5.0

I do like it a lot though.

Pros

I love using it every time I go to a restaurant!

Cons

I don't always feel like I can trust all the reviews.

Review Source

VR

Verified Reviewer  
Studio Manager  
  
Used the software for: Less than 6 months

### "Great to be able to make reservations. "

May 1, 2018

4.0

Easy to use and make reservations on a restaurant.

Pros

I love that this is easy to use and even exists. Many use yelp for reviewing restaurants and I love the capability of being able to make reservations as well.

Cons

I wish all business used the application. It would be great if they were automatically added because Yelp is very widely used. It would make using the software much more effective. That is the part I like least about the software.

Review Source

JC

Jessica C.  
Tax Analyst  
Financial Services  
Used the software for: 2+ years

### "Yelp Reservations "

July 20, 2019

4.0

Pros

Great to have when out with a group and the question of dinner comes up!

Cons

Some of the restaurants claim they didn't get the reservation or do not honor them

Review Source

An N.  
President  
Design  
Used the software for: Less than 6 months

### "Yelp's wait list is awesome"

February 11, 2020

5.0

Amazing experience i had with Yelp, i deleted it but added it back when I wanted to try a restaurant that didn't take reservations. I used their waitlist option that the restaurant synced to their main phone as well and skied the wait

Pros

Yelp can save you time and money by having options available like the waitlist, it saved me at least 1.5 hours.

Cons

At first, it seemed some reviews were bogus but I think over time and more samples, Yelp was able to reing in their review process.

Review Source

AB

Anabel B.  
Escrow Officer  
Renewables & Environment  
Used the software for: 6-12 months

### "Best Friendly user software "

October 7, 2019

5.0

It was a great experience, very easy to use and upload any information.

Pros

This a very good advertising program, you can upload your business information and it will benefit not only your company but your customers as well when they need to locate or look for information about your business. I like how easy and friendly user is when uploading your information.

Cons

There's really no cons about it, I think it just needs to be updated every so often to provide better information.

Review Source

JC

Jessica C.  
Trade Show & Event Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great first-time experience."

September 18, 2019

4.0

Easy online bookings with reminders - simple and straightforward

Pros

USed this for the first time booking a reservation in another city. Loved the email and text reminders as well as the confirm features

Cons

Cannot think of a specific con about this product. Seems pretty straight forward from all aspects of the user

Review Source

TQ

Tegan Q.  
Psychotherapist  
Mental Health Care  
Used the software for: 2+ years

### "Yelp user review "

September 28, 2020

5.0

I use this app often as it provides a lot of helpful information especially when I’m in an area that is unfamiliar to me

Pros

It’s a great app to find honest reviews on restaurants and other services. I like the large number of establishments that it includes as well as the rating system and the functionality to narrow the search

Cons

Often ads for restaurants come up first and it seems as though those are the restaurants that are most well reviewed. Then you realize it’s an ad!

Review Source

TG

Tamieka G.  
Program Coordinator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Yelp is awesome!"

July 19, 2018

5.0

Pros

I love the fact that you are provided with a list of restaurants, but you can search for the restaurant that you want to dine at and book a reservation with ease. The process is very simple and fast! It can use your location to find restaurants near you, or you can simply search by a different location on your own. You can even search by cost and that's awesome!

Cons

There is nothing bad that I can say about this software! It's one of the easiest to use so I have no complaints at all!

Review Source

NC

Nathalia C.  
president  
Writing and Editing  
Used the software for: 6-12 months

### "Best food review app"

December 5, 2019

5.0

Yelp helps me decide where to meet for my meetings, allowing me to have better meetings (aka dates), which help with the writing.

Pros

Love I can see REAL pictures of food, rather than photoshop photos of food. I also love that it's connected to my maps on my iphone. Makes choosing a spot much easier.

Cons

A little not user friendly when you are an Elite. Kinda hard to find events only for Elite users, also a better place to network is needed.

Review Source

MB

Monica B.  
Customer Experiance Manager  
Consumer Services  
Used the software for: Less than 6 months

### "So Easy and Simple!"

August 15, 2019

4.0

I have made over a dozen reservations, and i love not being on hold or negotiation with the staff. Easy...simple..brilliant!

Pros

you can make your reservations quickly, you can pick how many people will be there, you can even select your tale or if they are full you can be on the wait list. Such a nice feature when its a new hot spot!

Cons

Not everyone has it! We are in a digital time, would love for all businesses to off this feature.

Review Source

HS

Heather S.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Yelp Reservations"

June 6, 2019

5.0

Thank you for making dining out easier. We are all in a hurry these days and don't want to waste time going to places that are not worth our hard earned money.

Pros

I love that it list the type of cost, reviews, restaurant information and the full menu on there for you see. It takes the guess work out of trying to find a place to eat. I love that it also has the sanitation score on there and what violations they have.

Cons

I do not know of anything I don't like about this software.

Review Source

IA

Iryna A.  
Sr.DBA  
Oil & Energy  
Used the software for: 2+ years

### "Feeling hungry? Just Yelp for help :D"

December 3, 2019

5.0

Overall I am very happy with the application, especially reviews portion

Pros

Super easy to navigate through the app, like that it has a WEB based and the App options - perfect! It is so easy to check the availability at a restaurant of your choice and make a reservation BEFORE you actually go :) Perfect for special dates, corporate meetings and such.

Cons

Not all restaurants are available, but I'm sure they do pop-up as fast as they can in the application

Review Source

JL

Joseph L.  
Owner  
Medical Practice  
Used the software for: 1-2 years

### "Great for making reservation"

February 11, 2020

5.0

We have staff meetings and at times I need to make last minute reservations.

Pros

It tells you how long the wait. It allows you to run your errands and will notify you when your table is ready.

Cons

So far there is nothing I don't like about the software. It is very easy to use and it's mobile friendly.

Review Source

JB

Justin B.  
Director of Operations  
Hospitality  
Used the software for: I used a free trial

### "Easy to Use - Needs market presence"

March 26, 2020

4.0

A great cost solution with a flat rate, but until consumers move to this as a go-to, it will not bring the same value as other options.

Pros

The platform is very easy to use. It's nice to integrate waitlists and online reservations in one place with floor management software.

Cons

The market presence - Other software has the market presence that makes it hard to switch to a lesser prevalent platform.

Review Source

VR

Verified Reviewer  
Adjuster  
Insurance  
Used the software for: 6-12 months

### "Yelp Reservations"

December 3, 2019

5.0

Very helpful and easy to use to make reservations.

Pros

Yelp allows you to schedule reservations with the ease of use via the app. It was helpful to not have to make a phone call and potentially wait on hold. Very helpful.

Cons

I was unable to make specific requests in my reservation. Example: High chair, booth, etc. if that is a capability, I was unable to find it.

Review Source

CH

Christopher H.  
Analyst  
Financial Services  
Used the software for: 2+ years

### "Best Way to Dine"

December 18, 2018

5.0

Yelp Reservations is a great overall user experience, primarily because Yelp has a user review base that is best in market. Anytime I'm researching a new restaurant, I check Yelp. Having a feature to schedule a reservation only makes the service that much more important.

Pros

I really like the ability to see basic info on the restaurant which helps me make my decision when I'm making a reservation.

Cons

Having a greater number of restaurants accepting reservations from Yelp.

Review Source

Ricki V.  
Assistant Property Manager - Elements of Chattanooga  
Real Estate  
Used the software for: Less than 6 months

### "Great idea"

December 10, 2019

3.0

Great idea, but may need some improvement for verification.

Pros

I love the fact that you can schedule a reservation without making a phone call. It's nice to see all available times so I can decide which one works best for me.

Cons

On the back end there may be some issues... several times I've scheduled a reservation then arrived at the restaurant and they didn't have my reservation :-(\*

Review Source

LA

Lagin A.  
Account Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Yelp reservations "

December 16, 2020

5.0

My experience overall is an A. It will be an A+ when there's more restaurants to chose from.

Pros

I love that they've now integrated reservations for the restaurants on the app. Now it's a one stop shop. it allows you to choose a restaurant based on reviews and if you decide you want to go there, you can set a reservation.

Cons

I really wished there were more restaurants to choose from. Right now the options are extremely limited.

Review Source

CM

Courtney M.  
Senior Editor  
Writing and Editing  
Used the software for: 1-2 years

### "Yelp Res"

April 16, 2020

4.0

Been a good experience. Never had a problem booking a reservation; it's always gone through to the restaurant and been fulfilled.

Pros

Yelp Reservations is easy to use for booking reservations within the Yelp interface. It is nice because if someone is browsing Yelp already and decides they want to book a reservation after reading restaurant reviews, menu, etc., they can do it right there in the app and not have to switch to another application.

Cons

Not all restaurants offer reservations through Yelp. It would be nice if more offered it because it makes the reservation process much easier.

Review Source

Aquirra RoEve L.  
Art Teacher  
Consumer Services  
Used the software for: Less than 6 months

### "Yelp Can Help"

August 9, 2019

5.0

Pros

Adding a reservations option was a very smart thing for Yelp to do. Many consumers go to Yelp for reviews on various places, so to be able to get info and make the reservation through them makes it a one stop shop for the customer.

Cons

I wish that Yelp would update the design of their website, also the font for the reservation button could be a little bigger.

Review Source

Cody O.  
Educator  
Education Management  
Used the software for: 6-12 months

### "Useful if restaurants are on board "

October 22, 2019

4.0

My experience has been 95% successful and useful with a minor hiccup here or there.

Pros

This is a time saver and a frustration avoider when it works correctly. The problems encountered aren’t on yelp’s end.

Cons

Restaurants can choose to delete reservations on a whim or by accident and customer service then becomes entirely on that end.

Review Source

PS

Pavel S.  
Manager  
Restaurants  
Used the software for: I used a free trial

### "Great program "

July 9, 2022

5.0

Was easy to get reservations for dine in

Pros

Great product and easy do used! Little expensive for small restaurant

Cons

Easy to integrate with the restaurant and easy to used

Review Source

Karen C.  
Client Services Cooridinator  
Hospitality  
Used the software for: I used a free trial

### "User Friendly and saves time"

September 26, 2018

5.0

I would recomment to anyone. It has a large database

Pros

\-Love that is has a mobile app version can access it anywhere i.e makes it easy and convenient to find places to eat despite on my geographical location -Saves time -Ability to receive message notifications in regards to your reservation

Cons

\-Not a fan of the constant calls from Yelp Reservations

Review Source

CT

Connie T.  
Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Newbie!"

October 16, 2020

5.0

I recently started using Yelp Reservations and found it simple, quick and easy. It gave me the opportunity to add the reservation to my calendar. I received a confirmation email but there is not confirmation number to refer to.

Pros

I just started using Yelp Reservations....I used it recently to secure reservations at a restaurant in Dana Point. I found the system very easy to navigate and everything was clear and concise. It only took a few minutes. I like the fact that you have the option to 'share link' with another person.

Cons

I can't say that there is anything I like least about this software as it was very easy to use. No complaints from this user. I suppose if I had to pick something I didn't like, it was that I didn't get an actual confirmation number.

Review Source

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