# Page 8 | Yelp Guest Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Yelp Guest Manager the right Online Ordering solution for you? Explore 336 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130358/Yelp-Reservations/reviews

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Yelp Guest Manager

4.5 (336)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 14th, 2026

# Page 8 - Reviews of Yelp Guest Manager

## Showing most helpful reviews

Showing 176-200 of 336 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tommy N.  
Student  
Accounting  
Used the software for: 6-12 months

### "Reserve your spot!"

July 17, 2019

5.0

Pros

\-Makes SURE that you have reserved a spot at the location you want to go to -Lets customers to reserve without having to call the restaurant -Uses your location to recommend places to go

Cons

There aren't any Cons in my opinion by the fact that its a very simple app to use with no complications!

Review Source

DH

Diana H.  
Dispatcher  
  
Used the software for: 2+ years

### "This is absolutely the best ever application ! Super easy, just download and you are ready to go."

February 20, 2018

4.0

Pros

Great!!! Awesome!!! We actually use this application a lot. Ever trip that we go on to be exact. My children's first words are, mom look on yelp! When we send out tech's out of town we use this app to help them find places that are close to them.

Review Source

ML

Mayowa L.  
Student  
Education Management  
Used the software for: 6-12 months

### "Yelp reservation "

October 6, 2020

5.0

Overall, it’s a good platform to reserve hotels at good pricing.

Pros

Very neat platform, I use this to search for good hotel pricing and it also allows me the flexibility of booking hotels in the platform.

Cons

While navigating their website, I have sometimes noticed that the hotel prices are not always updated to the actual amount seen in the hotels website. Hence, may not be accurate.

Review Source

JL

Jess L.  
Software Analyst  
Computer Software  
Used the software for: 2+ years

### "Yelp is amazing !!!! "

February 1, 2019

5.0

Great software/application! Definitely recommend!

Pros

Reading food reviews on yelp and picking restaurants for when I travel out of state is the easiest!

Cons

Sometimes it provides me with restaurants that are out of my mileage.

Review Source

Nery R.  
Manager of Operations  
Construction  
Used the software for: I used a free trial

### "Kind of a weak proudct"

June 7, 2019

3.0

Pros

is very well known, it will help you with your online presence

Cons

the sales team was kind of annoying. they really take advantage of the review process and make the whole thing untrustworthy. I mean no one took it seriously. I dont like the fact that I would pay so much for a website where people go just to leave bad reviews.

Review Source

VR

Verified Reviewer  
Operations Manager (Systems - Philanthropy)  
  
Used the software for: Less than 6 months

### "I searched for dinner reservations for a work dinner using Yelp Reservations."

March 7, 2018

5.0

Pros

I really like how it shows if the restaurant does take out or not, and also has the full, comprehensive Yelp reviews that I refer to anyway when using other reservation programs.

Cons

If I go to Yelp.com, I would like to be able to sort by restaurants taking reservations in a more intuitive way. Seems difficult to find now.

Review Source

AS

Ash S.  
Admin Assistant  
Higher Education  
Used the software for: 6-12 months

### "User Review"

April 29, 2020

4.0

Overall my experience has been good. I wouldn't use it if I was trying to make important, future reservations. But if I'm looking for a quick brunch spot it comes in handy.

Pros

I appreciate it when I find a restaurant off of yelp and it has the option of reserving a spot directly from the site. It's a major time saver. Usually, it's a feature to get on a waitlist and I have to check back to see where I am in the mobile line.

Cons

When I use the waitlist feature, it works well when I am already close to the restaurant. There have been times when the line has moved surprisingly fast and I've ended up being late. So, this feature is really only useful if you are close to the spot you are trying to go to.

Review Source

AN

Alixx N.  
worship pastor  
Religious Institutions  
Used the software for: 2+ years

### "Yelp Reservations Review!"

January 13, 2020

5.0

Pros

It is soooo helpful when bringing a big group of people to a restaurant. There are several in my town with over an hour of wait time - these are places that I frequent, and I know are worth the wait, but it's so helpful to just walk right in and get your table without having to wait.

Cons

I have never had an issue and I find this to be extremely helpful.

Review Source

NT

Nishi T.  
Speech Language Pathologist  
Education Management  
Used the software for: 1-2 years

### "Yelp is easy and convenient!"

January 31, 2021

5.0

Overall, I like Yelp reservations. The convenience is really cool. We have never had any issues with the restaurants. For those who eat out frequently, it is a must. It is an advantage to use during holiday seasons too.

Pros

Yelp reservations is so easy to use. It is secure and convenient. We have used it many times and never had a problem. Yelp also is updated on which restaurants are closed. This information is more accurate than Google.

Cons

With Yelp, we need to have an account. It will not let you read complete reviews if you do not have an account.

Review Source

Jennifer H.  
House cleaner  
Consumer Services  
Used the software for: I used a free trial

### "Yelp Reservations "

July 12, 2020

5.0

My overall experience in the beginning was great until it got to having a subscription for this and finding out how much this software was.

Pros

What I love about Yelp Reservations is that you can either make reservations from within the Yelp application or you could select a date and time of when you would like to make your reservations. It's very easy to use and convenient especially for birthdays, or events you are celebrating. You need to make sure you have a subscription for this restaurant to be able to make the reservations though.

Cons

The con and downfall is the price....It is a lot to have a subscription believe its between $200-$300

Review Source

senthamizhselvan E.  
Associate  
Insurance  
Used the software for: 1-2 years

### "Reservation"

January 17, 2019

3.0

Pros

It's easy and provide able to set up the expectation

Cons

It cam be more user friendly and more responsive

Review Source

dA

daniela A.  
student  
Hospital & Health Care  
Used the software for: 1-2 years

### "yelp reservations review"

July 26, 2019

5.0

Pros

this software makes it incredibly easy to book restaurant reservations on your phone

Cons

not all restaurants use this app and can be booked

Review Source

JF

Jamie F.  
Teacher  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Great Way to Check Restaurant Reservations!"

September 23, 2020

4.0

I like being able to use this app when I have a reservation at a restaurant. It helps you to see your place in line so that you can see about how long of wait you still have. It is helpful to have at restaurants that use this service.

Pros

I like that this app shows you your place in line while waiting for a table at a restaurant. It helps you to see how much longer you will be waiting.

Cons

I have not found anything I do not like yet about this software. The app is pretty basic. There are not a lot of features or information within it.

Review Source

mL

marissa L.  
student at york university  
Hospital & Health Care  
Used the software for: 1-2 years

### "great"

August 2, 2019

4.0

Pros

yelp makes it very easy to book reservations for restaurants from my phone

Cons

occasionally, the restaurants will not honor the reservation

Review Source

VR

Verified Reviewer  
President  
Marketing and Advertising  
Used the software for: 6-12 months

### "Read reviews and book a table"

October 3, 2018

5.0

Yelp is an app that stays on my phone so using the reservations was just efficient.

Pros

I like that once you've decided to visit a restaurant based on reviews you can book right away.

Cons

I haven't had an issue yet. Sometimes the Yelp reviews don't tell the whole story though.

Review Source

VR

Verified Reviewer  
President  
Real Estate  
Used the software for: 1-2 years

### "Not impressed with Yelp"

July 18, 2019

1.0

Pros

Somewhat helpful in making reservations.

Cons

Poor customer service and reviews are not very helpful.

Review Source

MT

Michele T.  
Operations Manager  
Real Estate  
Used the software for: 2+ years

### "Gets the job done"

September 30, 2020

4.0

Overall, Yelp Reservations is a good system to book reservations through. It stands up to other reservation sites.

Pros

Yelp reservations is easy to use, cost-effective system for setting up reservations for restaurant seating.

Cons

There are not many restaurants in my area using Yelp Reservations, so there are as many people being driven to the site.

Review Source

VR

Verified Reviewer  
Accountant  
Real Estate  
Used the software for: Less than 6 months

### "Yelp"

February 27, 2020

5.0

I love Yelp and will continue to use it for my reservation needs.

Pros

I like how easy it is to use. I strongly dislike calling places for a simple task and this gets the job done.

Cons

There is nothing that I do not like about this software. It is everything that is needed to make a reservation simple

Review Source

Deb T.  
Digital Sales and Marketing Manager  
Real Estate  
Used the software for: Less than 6 months

### "A new spot for reservations"

April 12, 2019

4.0

Pros

I like that I can see where I am in line. After my meal, it's easy to write a review in the same app. This is a real convenience.

Cons

It's not the app's fault but it's sometimes difficult to find what app a restaurant uses to reserve a table.

Review Source

OG

Olivia G.  
sourcer  
Consumer Services  
Used the software for: 2+ years

### "Great way to reserve at small businesses"

February 7, 2019

5.0

Overall ease of use and convenience is great - love that this helps out small businesses and even has access to a few larger players.

Pros

I like that it allows you to book something right after reading a yelp review, super convenient

Cons

Sometimes accessing reservations via the mobile app is particularly difficult, they need to update a section

Review Source

TK

Tahseen K.  
Resident Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Let Yelp Help You"

December 3, 2019

4.0

I will continue to reserve with Yelp if I see the option on a restaurant that interests me and my family.

Pros

Yelp Reservations is an easy way to book a restaurant reservation as soon as you find a place to eat through the app.

Cons

I think that the availability of reserving through Yelp is currently limited, but it seems to be growing.

Review Source

GU

Georgia U.  
Back of house  
Restaurants  
Used the software for: Less than 6 months

### "Yelp Reservations for a Busy Restaurant "

October 11, 2020

4.0

This software makes reservations quick which I like, and all the staff can see which reservations are coming in as soon as they are made. It is a solid option for sure!

Pros

The restaurant I work at has started using this recently for reservations and I have loved using it! It is much easier than the program we were using before. It works on our computers and is high speed at updating and receiving requests.

Cons

I think there are a few things that could be improved-- when searching for a reservation, the name doesn't always automatically pop up so you have to do some digging. I also wish it was offered for free but overall I think it is a good price.

Review Source

SU

Stephanie U.  
Leasing Assistant  
Real Estate  
Used the software for: 1-2 years

### "Great to use when making reservations for company outings"

September 29, 2020

4.0

Pros

We love using this tool to make our reservations for group outings. It's very helpful to be able to view the waitlist and see how close to the top you are, as well as an estimate arrival time. It's also very convenient that you're notified when the table is ready if you're not standing in the lobby.

Cons

Sometimes the estimated arrival times are off, usually later than the estimated time, causing slight delays and/or longer than anticipated waiting times.

Review Source

Ryan A.  
Graphic Arts Specialist  
  
Used the software for: 6-12 months

### "Great reservation tool"

April 10, 2018

5.0

Pros

I love using Yelp to view reviews of restaurants, so having this option to also make reservations has been great

Cons

None so far, allows Yelp users to go one step further by making reservations. Keep up the good work with this.

Review Source

AT

Anthony T.  
Director  
Biotechnology  
Used the software for: 2+ years

### "Review of Yelp Reservations"

March 19, 2021

2.0

Overall it is ok since Yelp has a long good list of restaurants. The design can be better though.

Pros

Yelp has a comprehensive list or restaurants so it is a one stop shop for getting a place to eat and hang out.

Cons

There are too many options in Yelp Reservations, making it hard to navigate for making a simple reservation.

Review Source

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