5 / 5 1 review

Who Uses This Software?

Booking system for independent properties in the hospitality industry. Such as bed & breakfasts, hotels, motels, campgrounds, cabins.

Average Ratings

1 Review
  • 5 / 5
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    See pricing details
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • ReservationKey
  • United States

About ReservationKey

ReservationKey is feature rich yet the most cost effective solution for the lodging industry. Our users include bed & breakfasts, hotels, motels, lodges, campgrounds, and many more. We offer a 30-day free trial, free set-up, free customization, with all the features found in competing systems, but at a much lower price. Big enough to handle all your needs, yet low key enough where you can work directly with the owner and founder of the company. Serving thousands of clients for over 10 years.

ReservationKey Features

  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental
  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

ReservationKey Reviews

Powerful Software and great pricing

Dec 02, 2015
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have been using RK for over one year and discovered it by seeing it on another's lodge/inn website while looking at changing and building our current website. I simply called the owners up and asked them how they liked it and they said "great". So I started using it after using Rezovation/Webervations and also Res Nexus. We have multiple properties, so it was the only software I could find they offered the ability to managing various properties/locations on same account via reservation pages.

Pros: good pricing and great value, owner is also developer/manager so dedicated to improving software rather than marketing & relying on others, powerful and still developing, can manage several properties on one account.

Cons: no 24/7 phone support, but good email response., need some tech skills to manage.