# Method CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Method CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/130389/Method-CRM/

---

# 

 Method CRM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Method CRM

## What is Method CRM?

Method is the #1-rated CRM for businesses using QuickBooks — a customizable CRM that adapts to your business, not the other way around. Instead of forcing your team into rigid processes, Method lets you automate your real-world workflows, saving you hours every week. Manage one connected workflow from lead to payment. Capture leads, create estimates, convert approved work into invoices, and collect card or ACH payments through a branded portal with Method Pay — payments automatically match their invoices and post to QuickBooks. Real-time, two-way sync eliminates double entry, so sales, operations, and finance work from the same up-to-date information while QuickBooks remains the accounting system of record. Trusted by nearly 4,000 businesses across construction, field services, manufacturing, warehousing, and professional services — and backed by real subject-matter experts who treat you like a partner, not a ticket.

## What is Method CRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)

Top alternative

Featured

Overall rating

Based on 142 user reviews

Reviews sentiment

Positive

81%

Neutral

7%

Negative

12%

Starting price

$27

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Method CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.method.me/&name=Method CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Method CRM

4.2 (142)

VS.

[4.8 (654)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

Starting Price

$27

Per User, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (137)

Ease Of Use

4.9 (645)

Value For Money

4.0 (128)

Value For Money

4.9 (538)

Customer Service

4.2 (133)

Customer Service

4.9 (597)

## Method CRM alternatives

[4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (1,316)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (6,985)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130389/Method-CRM/alternatives/)

## FAQs about Method CRM

Overview

### What problems does Method CRM solve?

Method CRM solves duplicate data entry, disconnected customer records, and hard-to-track sales follow-up by syncing with QuickBooks and centralizing activities, invoices, emails, and contact history. Small business owners, sales teams, support staff, and operations managers benefit most when they need customizable workflows and faster visibility into customer interactions.

Answer based on 42 reviews

Overview

### Which roles and teams benefit most from Method CRM?

Method CRM is most used by business owners, executives, sales teams, and operations staff who need tighter control over customer data and quoting workflows. Administrative and finance roles benefit from syncing records, tracking invoices, managing follow-ups, and improving visibility between front-office sales activity and back-office processes.

Answer based on 132 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Method CRM built for?

Method CRM is built for QuickBooks businesses, primarily small businesses at 97% of reviewers, with construction the top industry at 14%. It also serves distribution-oriented companies, including wholesale and retail at 6% each, plus manufacturing, field services, and other businesses needing customizable lead-to-payment workflows with real-time sync.

Answer based on 142 reviews

Features and Usability

### What are the key features of Method CRM?

Method CRM includes core CRM tools like contact management, opportunity tracking, activity reminders, estimates and invoices, plus reporting and workflow automation. Its main differentiators are deep customization through custom fields, screens, and templates, along with QuickBooks sync, customer portal access, and third-party integrations for small-business operations.

Answer based on 60 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Method CRM starts at $27 per user/month for Quick Start, with Pro at 45 and Enterprise at 73 for the first three months when 3+ users subscribe, and a free trial is available. Reviewers call the basic price reasonable, but some report extra module costs and paid customization or developer help.

Answer based on 15 reviews

Integrations

### Which third-party tools and platforms does Method CRM integrate with?

Method CRM integrates with 11 third-party tools and platforms, including QuickBooks Desktop, QuickBooks Desktop Pro, QuickBooks Online, QuickBooks Enterprise, QuickBooks Desktop for Mac, and Xero for accounting. It also connects with Gmail, Google Calendar, Google Workspace, Mailchimp, Microsoft Outlook, PayPal, and Zapier.

Answer based on 23 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Method CRM?

Method CRM is easy for many team members to learn, with live online sessions, webinars, videos, and documentation supporting rollout. Reviewers say everyday users often get productive quickly, while admins and teams handling customization, imports, or screen logic usually face a steeper learning curve and need more guided training.

Answer based on 29 reviews

Getting Started and Support

### What customer support options does Method CRM offer, and how do users rate the experience?

Method CRM offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe chat and phone help as quick, accurate, and knowledgeable, with helpful onboarding and customization guidance. However, some report long waits, inconsistent communication, unresolved refund disputes, and support that can feel slow or dismissive.

Answer based on 55 reviews

Customization

### How customizable is Method CRM for different workflows?

Method CRM adapts well to different workflows through custom fields, screens, apps, reports, and document templates. Small businesses using QuickBooks often like shaping it around existing processes, especially for nonstandard operations. Setup can feel technical, though, and deeper changes may require paid help or in-house technical skills.

Answer based on 60 reviews

## Features

AI summary

Based on 14,670 CRM reviews

Capterra data shows that buyers of CRM software rank the following features as their top priorities:

-   **Contact Management** (**44%** of reviewers rated this feature as critical)
-   **Sales Pipeline Management** (**43%**)
-   **Lead Management** (**44%**)

Method CRM supports all three features that reviewers rate most highly: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each sales stage, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into sales activity, and close opportunities with greater consistency.

Contact Management

4.3 (39)

79.49% of 39 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Sales Pipeline Management

4.0 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Lead Capture

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Data Import/Export

3.7 (26)

76.92% of 26 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Task Management

2.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Lead Management

4.5 (37)

78.38% of 37 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Method CRM 78 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Manage contact details and communication with clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Predefined actions automatically performed on the occurance of specific events

Monitor and record expenses such as purchases or charges incurred

Plan, manage, and track the financial activities of an individual or organization

Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.

Operate/access software on iPad Devices

Operate/access software on Mac Devices

Designed for small businesses

Primarily serving startup companies

Form predictions based on past and present data/trends

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Divide leads into buckets based on predefined criteria and routing rules

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Track all opportunities for potential sales and convert them into recurring revenue

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.

Predict future data based on historical data sets

Tools designed to streamline the process of lead generation and management for sales teams

Generate quotes or estimates for customers

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Allow users to access multiple services after entering their login credentials once

Allow customers/users to submit support queries and service requests

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

SaaS, web-based, online deployment

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (133)

4.1

Based on 133 reviews

## Pricing

Value for money

4.0 (128)

Free Trial

[View pricing plan details](https://www.capterra.com/p/130389/Method-CRM/pricing/)

Grow with Method CRM: 25% off 3 months on CRM Quick Start

$27.00

Per User,Per Month

It includes:

-   Administration and Extras
-   Customization
-   Integrations
-   Lead Management
-   Quickbooks Integration
-   Reports
-   Supports

Grow with Method CRM: 25% off 3 months with 3+ users on CRM Pro

$45.00

Per User,Per Month

It includes:

-   Contact Management
-   Online Portals
-   Administration and Extras
-   Customization
-   Integrations
-   Quickbooks Integration
-   Lead Management
-   Reports
-   Supports

Grow with Method CRM: 25% off 3 months with 3+ users on CRM Enterprise

$73.00

Per User,Per Month

It includes:

-   Financial Management
-   Sales Pipeline
-   Some Features of Communication and Productivity
-   Administration and Extras
-   Integrations
-   Quickbooks Integration
-   Reports
-   Online Portals
-   Supports
-   Customization
-   Contact Management
-   Lead Management

Value for money

4.0 (128)

4.0

Based on 128 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Xero](https://www.capterra.com/p/120109/Xero/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (133)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (133)

4.2

Based on 133 reviews

## User reviews

Overall rating

4.2

Based on 142 reviews

Filter by rating

5(88)

4(27)

3(10)

2(3)

1(14)

Mentioned topic

Sorted by most recent

RG

Renny G.

manager

Building Materials

### "Getting organized thanks to method"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 1, 2026

High enjoyable. As mentioned no more loosing jobs from forgetting customers, receiving payment has made my life and day to day so much easier

Pros

I really enjoy how this helps me organize estimates, invoices, and customer payment option. Running a business is a lot to remember so logging me every day showing me estimates I've sent out makes it easy to touch base with customers and make sure no one goes forgotten.

Cons

Not much, the setting up was real easy with customer service and the fact you can customize everything to your day to day makes it easy.

Alternatives considered

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)

Reasons for choosing Method CRM

made is easy, and being able to customize it to my daily needs was huge

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 8, 2026

Renny, this is the kind of review we love to see. Not losing jobs to a forgotten follow up is one of the best things Method can do for a busy owner, so it is great to hear that is off your plate now. Sounds like setup went smoothly too. Thanks for the kind words.

PT

Peter T.

Automation Specialist

Retail

### "Solid CRM for QuickBooks users"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 26, 2026

Does what we need it to do. The QuickBooks connection saves a lot of manual work and the ability to customize things is a real plus. Not the flashiest tool out there but it's reliable and fits our workflow.

Pros

The QuickBooks sync is the main reason we went with it and it works well. It's also pretty customizable which means you can shape it around how your business actually runs, and it's not that hard to use once you're set up.

Cons

The interface looks a bit dated. It doesn't get in the way of anything but a fresher UI would be a nice upgrade.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 8, 2026

Thanks Peter, honest take and we will happily take it. Reliable and fits our workflow is exactly what we aim for. No argument on the interface either, a refresh is something the team hears often and your note adds to that. Glad Method is pulling its weight for you.

GG

Gabriela G.

Executive Assistant

Machinery

### "CRM Customization "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2026

Our overall experience has been positive, it's customized to our processes and easy to use. We are able to find previous projects easier and all data is organized.

Pros

The ability to be able to make custom project entries and how easy it was to get it done with their customer support.

Cons

Its missing a kanban feature, for us to track project status and do kick off meeting. The estimates can only be viewed entering the portal, some of our customers do not want to use another portal and prefer an attachment.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reasons for choosing Method CRM

the ability to customize it is greater on method

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 8, 2026

Hi Gabriela, really glad the project customization came together easily and that having everything organized has made past work easier to find. Kanban-style status tracking and sending estimates as attachments are both useful asks, so I have put them in front of our product team. Appreciate you sharing what is working and what could be better.

LR

Laura R.

Operations Manager

Construction

### "Method Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 18, 2026

Customer support is timely and great at helping solve issues. I do wish there was more overall ability to customer without extra charges. Things like inserting rows in estimates as well as inserting blank rows are issues that shouldn't be.

Pros

That it helps our small company keeps tasked organized and saves time by capturing information off forms to eliminate duplicate data entry points.

Cons

Difficult interface to understand and customize, you have to be a programmer and understand the interfaces thoroughly to make the smallest of change.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 8, 2026

Laura, appreciate the honest feedback. Glad the form capture and time savings are paying off, and that support has been there when you needed them. Your point about smaller edits feeling like they should be standard is noted and I have passed it along. If there is something specific tripping you up, our team at hello@method.me is always happy to take a look. Thanks again.

AP

Anita P.

Administrative Assistant

Consumer Goods

### "If you’re looking for a CRM that can be shaped around exactly what you need, this is an outstanding choice."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 12, 2026

Overall, Method has helped us streamline operations, improve visibility across departments, and maintain accurate synchronization with QuickBooks Desktop while still allowing complete flexibility where needed.

Pros

We use Method as our CRM because it integrates properly with QuickBooks Desktop, which was a major requirement for our business. Unlike many CRM systems that offer only limited syncing, Method gives us a reliable connection between our customer management and accounting processes. What makes the platform especially valuable is its flexibility. Anything that doesn’t sync out of the box can be fully customized and mapped by the Method technicians to fit exactly how your business operates. That level of customization has made a huge difference for us because our workflows are not standard, and we needed a system that could adapt instead of forcing us into rigid processes. The Method team has been excellent to work with throughout setup and customization. They took the time to understand our needs and tailored the CRM around them, making the whole system feel purpose-built for our company.

Cons

One downside we’ve experienced is the search functionality. The search bar is very sensitive to small misspellings, spacing issues, or missed punctuation, which can make finding records frustrating at times. A more forgiving or predictive search feature would greatly improve usability and efficiency.

Switched from

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Salesforce doesn't integrate with QuickBooks Desktop.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reasons for choosing Method CRM

Method has more flexibility and better integration with QuickBooks Desktop.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 8, 2026

Hi Anita, this is great to read. The whole point of the QuickBooks Desktop sync and customization is to bend Method around how you actually work instead of the other way around, so it means a lot to hear it landed that way for your team. The search sensitivity is fair feedback and I have flagged it to our product folks. Thanks for taking the time to write all this out.

DW

Dan W.

Sales Director

Marketing and Advertising

### "Thumbs up on Method CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 11, 2026

Technical and customer support is prompt and well trained. Pricing is competitive and interface user friendly.

Pros

The ease in inputting client data - either manual or uploading in batches and also the link with QuickBooks.

Cons

The email marketing application could be improved for better design creation and analytics. Once that part is improved then it is a full service platform

Switched from

[Chaos Intellect](https://www.capterra.com/p/201255/Chaos-Intellect/)

Needed something more professional and which could integrate with our accounting,

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 8, 2026

Hi Dan, thank you for taking the time to leave a review. We're happy to hear that Method has made it easy to manage your client information. It's also great to know you've had positive experiences with our support team and found the platform user-friendly and competitively priced. We appreciate your input about the email marketing features as well. Feedback like yours helps guide where we continue investing in the platform. Thanks again for sharing your experience, and we're glad Method has been able to provide the professional, integrated solution you were looking for!

NH

Nicholas H.

Owner

Consumer Services

### "Excellent program for business owners!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2026

Method is an excellent program for organizing all of your information. I have all of my customers information saved, which I can quickly and easily import from my invoice program. I am able to save important events for each customer, and get reminders emailed right to me. The customer support is great! They are always here to help when I have a question. I have never had any major issues using Method, and feel that it is well worth the cost! I highly recommend Method to every business owner!

Cons

I sometimes have issues importing new customers, but can usually figure it out or manually enter them into the system.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 8, 2026

Thank you so much for the kind review, Nicholas! We're thrilled to hear that Method has helped you stay organized and made it easy to manage your customer information, reminders, and day-to-day operations. It's especially great to know that our customer support team has consistently been there when you've needed assistance. We also appreciate you mentioning the occasional challenges when importing new customers. While we're glad you've been able to work through them, we know the import process should be as smooth as possible, and feedback like yours helps us identify opportunities to make it even better.

MP

Matt P.

Pet Relocation Specialist

Logistics and Supply Chain

### "SOLID - Would Recommend"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2026

8/10 so far - fairly new still but I am sure there is still a lot for me to learn and get acquainted to, to make it most beneficial to my business.

Pros

Fairly Easy to navigate Fair Value for the most part Customer Support Performance and Speed is good (App is slow though)

Cons

\-Finding it to be a pain sometimes for Customization -Often balances are not being updated once a payment is entered for a client -Wish there would be multiple Follow-ups to activities at once. (ie. sort of like a flow chart of items)

Switched from

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Didn't work for my business. Especially Calendar functions

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TF

Tami F.

Operations manager

Retail

### "City floral landscaping"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

May 4, 2026

It has been a game changer for our company. We have been using it now for about four years and finally have everybody on board and using it regularly. We added field crew two years ago and that has been very easy to get our cruise changed over from paper to electronic work orders.

Pros

The most difficult thing was getting everyone to use it.It is so simple to use, you can make so many custom modifications.

Cons

Convincing the team that it was worthwhile to integrate into our business.There really isn't anything that I don't like about the method crm product.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 8, 2026

Hi Tami, thank you for sharing your experience with Method! It's wonderful to hear that Method has become such a game changer for your business over the past four years. We love that your entire team was able to adopt the platform over time (and successfully transition your field crews from paper work orders to electronic ones). We also appreciate you mentioning that getting everyone on board was one of the biggest challenges. Introducing new processes can take time, but it's great to hear that once your team saw the value, adoption became much easier. Thank you again for your thoughtful review and for trusting Method to support your business as it continues to grow.

DL

Douglas L.

CFO

Education Management

### "Method - cdl"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 30, 2026

Great - The onboarding process and continuing support was great. They got me up and running quickly. Ongoing help and support has been great.

Pros

1\. Reporting abilities are a big step above what I could get out of QuickBooks. It is the real reason I signed up. It saves me at least a months work each year. 2. Training and technical help customizing the reports was great. 3. Ability to give access to the invoice process to other employees without having to give access to QuickBooks.

Cons

Complex report customization - definatly needed help and I have a programming background. Very complxe underlying language.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Needed additional reporting capabilities.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 8, 2026

Hi Douglas, thank you for taking the time to share your experience! Happy to hear that Method's reporting capabilities have made such a meaningful difference for your business. It's also great to know that our onboarding, training, and support teams were able to help you get up and running quickly and customize your reports to fit your needs. We appreciate you calling out the complexity of report customization as well. Advanced reporting can definitely involve a learning curve, especially when you're building highly tailored reports. Our goal is to provide the flexibility businesses need while making the process as approachable as possible, and feedback like yours helps us continue improving that experience. Thanks again for sharing your review!

[View all Reviews](https://www.capterra.com/p/130389/Method-CRM/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[HubSpot CRM vs Method CRM](https://www.capterra.com/compare/130389-152373/Method-CRM-vs-HubSpot-CRM)[Salesforce Sales Cloud vs Method CRM](https://www.capterra.com/compare/61368-130389/Salesforce-vs-Method-CRM)[Zoho CRM vs Method CRM](https://www.capterra.com/compare/130389-155928/Method-CRM-vs-Zoho-CRM)[Bigin by Zoho CRM vs Method CRM](https://www.capterra.com/compare/130389-204998/Method-CRM-vs-Bigin-by-Zoho-CRM)[Dynamics 365 vs Method CRM](https://www.capterra.com/compare/130389-157279/Method-CRM-vs-Dynamics-365)[Kylas Sales CRM vs Method CRM](https://www.capterra.com/compare/130389-210630/Method-CRM-vs-Kylas)[eWay-CRM vs Method CRM](https://www.capterra.com/compare/130389-152769/Method-CRM-vs-eWay-CRM)[Pipedrive vs Method CRM](https://www.capterra.com/compare/130389-132666/Method-CRM-vs-Pipedrive)[EngageBay CRM vs Method CRM](https://www.capterra.com/compare/130389-178819/Method-CRM-vs-EngageBay-Marketing)[Nutshell vs Method CRM](https://www.capterra.com/compare/130389-144340/Method-CRM-vs-Nutshell)

[Odoo vs Method CRM](https://www.capterra.com/compare/130389-135618/Method-CRM-vs-Odoo)[ActiveCampaign vs Method CRM](https://www.capterra.com/compare/79367-130389/ActiveCampaign-vs-Method-CRM)[Act! vs Method CRM](https://www.capterra.com/compare/130389-175860/Method-CRM-vs-Act)[Ploomes CRM vs Method CRM](https://www.capterra.com/compare/130389-207290/Method-CRM-vs-Ploomes)[Bitrix24 vs Method CRM](https://www.capterra.com/compare/113540-130389/Bitrix24-vs-Method-CRM)[Brevo vs Method CRM](https://www.capterra.com/compare/130389-132996/Method-CRM-vs-brevo)[Claritysoft CRM vs Method CRM](https://www.capterra.com/compare/123868-130389/Claritysoft-CRM-vs-Method-CRM)[Mailchimp vs Method CRM](https://www.capterra.com/compare/110228-130389/MailChimp-vs-Method-CRM)[monday CRM vs Method CRM](https://www.capterra.com/compare/130389-245800/Method-CRM-vs-Monday-CRM)[Less Annoying CRM vs Method CRM](https://www.capterra.com/compare/118921-130389/Less-Annoying-CRM-vs-Method-CRM)