# TheraNest Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TheraNest Software - reviews, pricing plans, popular comparisons to other Mental Health EHR products and more.

Source: https://www.capterra.com/p/130400/TheraNest-Mental-Health

---

# 

 TheraNest Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TheraNest

## What is TheraNest?

TheraNest by Ensora Health is a comprehensive management software built for mental health professionals, including therapists, psychologists, social workers, and counselors. It streamlines your entire workflow, from HIPAA-compliant telehealth to integrated insurance billing and credit card processing. Key features include: • Secure Telehealth with no downloads required • Robust Documentation (including Wiley Practice Planners) • Client Portal for engagement and digital intake • Automated Reminders & multi‐provider scheduling • Streamlined Claims and simplified billing workflows Whether you’re a solo practitioner or running a large organization, TheraNest helps reduce admin overhead, improve clinical outcomes, and boost client satisfaction so you can focus on delivering quality mental health care.

## What is TheraNest used for?

[Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)

Overall rating

Based on 1,031 user reviews

Reviews sentiment

Positive

87%

Neutral

8%

Negative

5%

Pros & cons

Intuitive and accessible platform

Continuous user-driven enhancements

Persistent technical glitches

Manual and unreliable data saving

Starting price

$29

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## TheraNest alternatives

Highest Rated

[4.8 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (960)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (83)](https://www.capterra.com/p/203725/Noteable/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (497)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130400/TheraNest-Mental-Health/alternatives/)

## Who uses TheraNest?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible platform

94% positive reviews out of 195

Most reviewers describe ease of use, highlighting intuitive navigation and reduced administrative workload for daily tasks.

Persistent technical glitches

62% negative reviews out of 99

Some users comment bugs and issues cause disruptions, slowdowns, and errors, impacting reliability and daily operations.

Maria S

LMHC, 1 employee.

"They have created a financial loss because of a glitch in their system and are unable to explain why this has occurred and still occasionally occurs."

Continuous user-driven enhancements

95% positive reviews out of 57

Most reviewers appreciate improvements, noting frequent updates based on user feedback enhance workflow and efficiency.

Manual and unreliable data saving

58% negative reviews out of 79

Some users report data saving requires frequent manual action, risking lost information and causing workflow interruptions.

D'Nicole M

Therapist, 11 - 50 employees.

"I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long documents) periodically and there is an issue with TheraNest or the internet connection, all is lost, and I need to start over."

Integrated and clean interface

94% positive reviews out of 34

Most reviewers report user interface is clean, intuitive, and integrates multiple functions for streamlined practice management.

Limited and complex form customization

64% negative reviews out of 39

Some users report custom forms are difficult to create, lack intuitive editing, and restrict integration with core features.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.8 (121)

85.95% of 121 reviewers that rated this feature as important or highly important

TheraNest offers HIPAA compliance, giving you confidence that client data stays secure and privacy protocols are followed. Reviewers appreciate knowing their information is protected, and say this aspect is essential for mental health services and legal requirements.

Document Management

4.2 (118)

80.51% of 118 reviewers that rated this feature as important or highly important

TheraNest gives you organized, secure document storage and easy uploading. Some users say it’s simple to find and complete notes, but others wish for better custom templates, improved signature tools, and more alerts for incomplete documents.

Appointment Scheduling

4.3 (106)

68.87% of 106 reviewers that rated this feature as important or highly important

TheraNest helps you schedule, edit, and manage appointments quickly. Reviewers appreciate its user-friendly process, recurring appointment setup, and reminders, though some mention occasional glitches and a desire for more flexible clinician scheduling options.

Charting

4.5 (82)

84.15% of 82 reviewers that rated this feature as important or highly important

With TheraNest’s charting, you can document, organize, and access client records efficiently. Users think charting is straightforward, templates are helpful, and it’s easy to stay compliant and timely with notes, though some wish for more custom note options.

EMR/EHR

4.2 (80)

63.75% of 80 reviewers that rated this feature as important or highly important

You get streamlined access to clinical records, billing, and scheduling in one system. Reviewers indicate it’s easy to use, keeps documentation organized, and supports secure, efficient practice management, especially for remote access and digital workflows.

For Mental/Behavioral Health

4.3 (82)

64.63% of 82 reviewers that rated this feature as important or highly important

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

TheraNest 146 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

TheraNest helps you schedule, edit, and manage appointments quickly. Reviewers appreciate its user-friendly process, recurring appointment setup, and reminders, though some mention occasional glitches and a desire for more flexible clinician scheduling options.

Creation, administration, and evaluation of assessments or tests

Manage attendance for classes, shifts, meetings, or events

Automatically create schedules based on business needs or employee availability and qualifications

Complete outstanding payments

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Track cancellations of policies, accounts, orders, appointments, etc.

Manage the treatment plan and coordination between care providers and patients with special health care needs

Electronic patient health records

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

With TheraNest’s charting, you can document, organize, and access client records efficiently. Users think charting is straightforward, templates are helpful, and it’s easy to stay compliant and timely with notes, though some wish for more custom note options.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Tools that provide relevant information at specific times to support judgments and courses of action

TheraNest gives you organized, secure document storage and easy uploading. Some users say it’s simple to find and complete notes, but others wish for better custom templates, improved signature tools, and more alerts for incomplete documents.

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Process of automatically notifying clients when payments fail to ensure invoices are paid

Electronically collect payments for goods or services

Digitally sign online documents

Identifying if all conditions that entitle a client to certain benefits are met

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

You get streamlined access to clinical records, billing, and scheduling in one system. Reviewers indicate it’s easy to use, keeps documentation organized, and supports secure, efficient practice management, especially for remote access and digital workflows.

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

For mental health professionals providing therapy to multiple patients at the same time

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Software specialized for non-profit organizations

For mental health professionals that specialize in substance abuse therapy/programs

Store, manage and track all forms in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

Establish measurable goals and objectives and track their progress over a specific period of time

Gaining access to confidential health documents and information

TheraNest offers HIPAA compliance, giving you confidence that client data stays secure and privacy protocols are followed. Reviewers appreciate knowing their information is protected, and say this aspect is essential for mental health services and legal requirements.

Information, data and reports that are being tracked over time

Detailed log and record of financial earnings & costs.

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Activities related to the initial admission of a charge into the organization's care

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage billing and payments for a healthcare provider

Records of patients' medical history

Access software remotely via mobile devices

Access the system via a mobile application

Request two or more credentials to prove user's identity before granting access to systems

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Track and monitor patient no-show rates

Allow users to create, edit, and sort multiple notes

Track and organize on-call shifts

Send personal messages to clients or attendees

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Allow communication between the company and patients via messages, SMS, emails, phone, and more

A repository of patient data, including their past and current health issues, treatment history, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Observing and tracking a patient's health status, condition, and wellbeing

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Generate quotes or estimates for customers

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Exchange messages in a secure and encrypted manner

Online portal through which end users can access the system, manage tasks, or obtain information

Private client session notes for coaching, therapy, etc.

Send messages via SMS

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Meet with patients remotely

Provide online therapy to patients/clients through secure video sessions

Create, save, and re-purpose templates for emails, forms, etc.

Tools to help therapists document, record, and recall patient encounters

Measure and track time including hours worked and paid time off (PTO)

Track employee/learner's progression through training programs

Create treatment plans that document interventions and outcomes to track patient progress

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Speaking to a doctor or healthcare professional using online video tools

Monitor wait time and abandonment for incoming requests that have not been routed

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (809)

4.1

Based on 809 reviews

## Pricing

Value for money

4.3 (699)

Free Trial

[View pricing plan details](https://www.capterra.com/p/130400/TheraNest-Mental-Health/pricing/)

Essentials

$29.00

Per User,Per Month

It includes:

-   Electronic Claims Filing
-   Full-Featured Calendar
-   Integrated ERA/ EOB
-   Robust Reporting Features
-   Scheduling Management
-   Secure client portal
-   Calendar sync
-   Basic intake forms and notes
-   AI notes enhancement
-   Telehealth (Individual + Group)\*
-   Hassle-free credit card payments\*

Advanced

$59.00

Per User,Per Month

It includes:

-   Online booking & secure messaging
-   Custom intake forms & notes
-   Group practice reports
-   Eligibility checks
-   Claims processing

Premier

$89.00

Per User,Per Month

It includes:

-   Insurance billing automation
-   Wiley Practice Planner included
-   Unlimited Telehealth (Individual + Group)
-   Unlimited claims processing†
-   Unlimited eligibility checks†
-   Unlimited text & phone reminders†

Value for money

4.3 (699)

4.3

Based on 699 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

iCloud](https://www.capterra.com/p/204717/iCloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (960)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (960)

4.4

Based on 960 reviews

## User reviews

Overall rating

4.4

Based on 1,031 reviews

Filter by rating

5(587)

4(310)

3(84)

2(23)

1(27)

Mentioned topic

Sorted by most recent

DA

Damian A.

PRP

Health, Wellness and Fitness

### "Outstanding "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2026

My experience have been splendid. Very easy to access and navigate with all the basic information and guidelines.

Pros

The interfaces are well placed and easy to use. It is very easy to navigate and the information protocol is well designed.

Cons

Nothing, it is well developed . I do not have any negative report at the moment because it gives me all that I need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

David M.

Therapist

Mental Health Care

### "Simple and effective "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2026

For what I needed it was exactly what I needed. I only have a very small case load. I did not need anything complicated

Pros

It's.easy to maneuver on e you get the basics. At first it might be a little difficult but it does not take long to get it.

Cons

Take a little long to understand but again once you get the hang of it, it's very simple to use. I recommend

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TG

Taylor G.

Therapist

Mental Health Care

### "Great but needs work"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

March 29, 2026

Overall, the system is user-friendly and helpful for organizing notes, but frequent freezing—especially with built-in therapy grading scales—interrupts workflow and can be frustrating during sessions.

Pros

Easy-to-use therapist charting system that streamlines notes, saves time, and improves workflow daily.

Cons

Constant freezing when using built-in therapy grading scales disrupts workflow and wastes time such as GAD-7 and PHQ-9.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

John C.

LMHC

Mental Health Care

### "Streamlined Workflow That Saves Time "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 24, 2026

Overall, this product makes my life much easier. I spend significantly less time on administrative tasks thanks to its ease of use and intuitive design.

Pros

Easy to use and well organized, this platform makes navigation simple and intuitive. The task-specific links are especially helpful, allowing you to quickly access exactly what you need without wasting time searching. The calendar features are practical and streamline scheduling, while the notes section is clean and simplified, making it easy to capture and review important information.

Cons

That said, the invoicing functionality could be improved by offering more flexible time frame options to better accommodate different billing needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Marcia W.

LPC

Mental Health Care

### "TheranNest- Growing to Meet Practitioner Needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 24, 2026

TheraNest is a great product that is getting better and better. There is less repeating of information, and fluidity between screens has greatly improved. It holds all the information that you need and condenses under specific easy-to-find tabs.

Pros

TheraNest was a great choice for my first EHR system when I opened my own practice. I had used TN for a few years as an employee only. Using it from the provider side was a smooth transition.

Cons

A few years back TN was a little bit clunky to use moving from screen to screen. Proper training in all of its features is essential.

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reasons for choosing TheraNest

Cost and familiarity, as I was already using TN as an employee.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Mike W.

Licensed Marriage and Family Therapist

Mental Health Care

### "Makes My Private Practice Much Easier to Manage. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2026

I have been using TheraNest for over five years now. I first started using TheraNest when I was with an organization. When I moved to private practice, it was a no-brainer for me to use the same platform I had always found easy to use, and everything I needed to keep up-to-date paperwork was right at my fingertips.

Pros

What I like most about TheraNest is that it is easy to use, and the support staff are available and helpful.

Cons

There is not much that I don't like about TheraNest. I guess if I were to think about it, I would say that I would love it if there were more options in the intervention section of the treatment planning.

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reasons for choosing TheraNest

I felt that it was easier to use and navigate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sima K.

Psychotherapist

Mental Health Care

### "Good old, friendly TheraNest "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 24, 2026

Well, I started my private practice with the TheraNest in 2021. I used Ehana at my previous job, a mental health clinic. TheraNest was quite user friendly which I appreciated the most, unlike Ehana. The scheduling, claim submission, and the ease of documentation and communication with the clients contributed to having a somehow stress free practice.

Pros

I very much appreciated the ease of use, and the fast pace of documenting my clients’ sessions. Also, being able to trust the platform as far as the sessions’ confidentiality being concerned.

Cons

In general, I did not have any significant issues with TheraNest. However, at the turn of the transition to Ensora, I seem to have lost some of my very important notes, i.e., some of the old treatment plans/documents, going back to 2021-2022. I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!!

Switched from

[eHana EHR](https://www.capterra.com/p/101446/eHana-EHR/)

I used Ehana because it was offered through the clinic I used to work before having my private practice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MT

Madison T.

Student Clinical Mental Health Counselor

Mental Health Care

### "Theranest Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2026

Great! I think it has helped me a lot and keeps everything in tact for client paperwork and when I need something fast

Pros

The organization and that everything has a place. It makes my job easier to click on one thing and have it all be there.

Cons

Sometimes my drafts don't save automatically, and that is stressful, but it happens. I wish it would always just save

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Annmarie D.

Therapist

Mental Health Care

### "Love the new TheraNest, However, I prefer the old one that works better."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2026

TheraNest has become a bit difficult to navigate, even though I like the new set up. I have not figure out how to forward my appointment to calendar.

Pros

I like TheraNest because it's easy to navigate. I find it very informative. The upgrade is easy to manage, however, difficult navigating to the calendar.

Cons

Right now I am finding TheraNest not to be very productive for me. I am unable to link my appointments to my calendar.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Kelley R.

Owner, Practitioner

Mental Health Care

### "Changes to workflow"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

March 20, 2026

Overall it has been fine. Often the feedback from ticket I get is useful and just recently, the information given did not answer the question.

Pros

Before all of the changes, I liked the ease of use. It was very easy for my office manager to toggle back and forth between the agenda and an individual calendar for a therapist to make appointments.

Cons

Changes to our workflow. My office manager must now pull up an individual person's calendar to find a spot for the client, then go back to the agenda and choose every counselor to display all appointments on the agenda view. Prior to the changes, the agenda did not change based on a calendar selection. It adds several steps to her job with EACH client and takes time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Carepatron vs TheraNest](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron)[EHRYourWay vs TheraNest](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health)[SimplePractice vs TheraNest](https://www.capterra.com/compare/130400-130710/TheraNest-Mental-Health-vs-SimplePractice)[CounSol.com vs TheraNest](https://www.capterra.com/compare/124769-130400/CounSol-com-vs-TheraNest-Mental-Health)[Alleva vs TheraNest](https://www.capterra.com/compare/130400-180899/TheraNest-Mental-Health-vs-Alleva)[TherapyNotes, LLC vs TheraNest](https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health)[Jane vs TheraNest](https://www.capterra.com/compare/130400-178984/TheraNest-Mental-Health-vs-Jane-App)

[Kipu vs TheraNest](https://www.capterra.com/compare/130400-156391/TheraNest-Mental-Health-vs-Kipu-EMR)[Valant EHR Suite vs TheraNest](https://www.capterra.com/compare/81298-130400/Valant-Behavioral-Health-EHR-vs-TheraNest-Mental-Health)[BestNotes vs TheraNest](https://www.capterra.com/compare/73807-130400/BestNotes-vs-TheraNest-Mental-Health)[Qualifacts Insync vs TheraNest](https://www.capterra.com/compare/130400-144484/TheraNest-Mental-Health-vs-InSync-EMR)[Healthie vs TheraNest](https://www.capterra.com/compare/130400-167439/TheraNest-Mental-Health-vs-Healthie)[Zanda vs TheraNest](https://www.capterra.com/compare/130400-180530/TheraNest-Mental-Health-vs-Power-Diary)[RXNT vs TheraNest](https://www.capterra.com/compare/110018-130400/rxnt-vs-TheraNest-Mental-Health) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)