# TheraNest Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TheraNest Software - reviews, pricing plans, popular comparisons to other Mental Health EHR products and more. Source: https://www.capterra.com/p/130400/TheraNest-Mental-Health --- # TheraNest Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TheraNest ## What is TheraNest? TheraNest by Ensora Health is a comprehensive management software built for mental health professionals, including therapists, psychologists, social workers, and counselors. It streamlines your entire workflow, from HIPAA-compliant telehealth to integrated insurance billing and credit card processing. Key features include: • Secure Telehealth with no downloads required • Robust Documentation (including Wiley Practice Planners) • Client Portal for engagement and digital intake • Automated Reminders & multi‐provider scheduling • Streamlined Claims and simplified billing workflows Whether you’re a solo practitioner or running a large organization, TheraNest helps reduce admin overhead, improve clinical outcomes, and boost client satisfaction so you can focus on delivering quality mental health care. ## What is TheraNest used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/) Recognitions Shortlist Overall rating Based on 1,033 user reviews Reviews sentiment Positive 87% Neutral 8% Negative 5% Pros & cons Intuitive and simple navigation Continuous user-driven enhancements Frequent technical glitches Manual and unreliable data saving Starting price $29 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Patient Portal / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## TheraNest alternatives [4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (517)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (964)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130400/TheraNest-Mental-Health/alternatives/) ## FAQs about TheraNest Overview ### What problems does TheraNest solve? TheraNest helps mental health private practices, solo clinicians, and small group clinics replace scattered scheduling, notes, billing, claims, and paper charts with one workflow. It reduces double-booking, missed reminders, slow insurance billing, incomplete documentation, and manual intake paperwork, helping therapists, admins, and supervisors stay organized, compliant, and efficient. Answer based on 428 reviews Overview ### Which roles and teams benefit most from TheraNest? TheraNest is most used by mental health clinicians, practice owners, and administrative leaders. Therapists, counselors, psychologists, and social workers use it for notes, treatment plans, scheduling, and telehealth. Owners, directors, and office managers rely on it to handle billing, oversee operations, manage staff workflows, and keep client records organized. Answer based on 870 reviews Overview ### What company size and industries is TheraNest built for? TheraNest is built mainly for small businesses, with 98% of reviewers in that segment, and it is used most in Mental Health Care at 71%. It serves solo practitioners, group therapy practices, counseling centers, social service organizations, faith-based groups, psychology practices, schools, and universities, with additional use in Health, Wellness and Fitness at 11% and Hospital & Health Care at 8%. Answer based on 1033 reviews Features and Usability ### What are the key features of TheraNest? TheraNest includes core practice management features like appointment scheduling, billing and invoicing, patient records, clinical notes, and a client portal. Differentiating features include telehealth, insurance claims management, customizable forms and templates, secure messaging, and role-based permissions for multi-provider practices. Answer based on 331 reviews Pricing ### How much does it cost and what fees or limitations are included? TheraNest starts at $29 per user/month for Essentials, with Advanced at 59 and Premier at 89, plus a free trial. Reviewers often call it affordable for small practices, but some mention added charges for features like patient paperwork or reminders, and a learning curve around billing setup and navigation. Answer based on 120 reviews Integrations ### Which third-party tools and platforms does TheraNest integrate with? TheraNest integrates with Google Calendar, Microsoft Outlook, iCloud, Zoom Workplace, Google Workspace, Square Point of Sale, and WileyPLUS. Calendar syncing is the most commonly cited connection, while users also mention video sessions, document sharing, scheduling, and payment-related workflows through these third-party platforms. Answer based on 152 reviews Getting Started and Support ### How easy is it to onboard and train a team on TheraNest? TheraNest is generally easy to onboard for clinicians and small teams, with live online sessions, webinars, videos, and documentation that support self-paced learning. Reviewers say therapists and nontechnical staff often get productive quickly, while admins handling billing, claims, ERAs, or custom forms usually need more time and support. Answer based on 110 reviews Getting Started and Support ### What customer support options does TheraNest offer, and how do users rate the experience? TheraNest offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, patient, and helpful during setup and troubleshooting, with useful self-help resources. Some report slower replies, more automated interactions, and occasional difficulty reaching live help for ongoing or urgent issues. Answer based on 509 reviews Security ### How does TheraNest handle data security and access control? TheraNest uses secure online storage for records, paperwork, documents, photos, billing data, client portals, secure messaging, encrypted credit card handling, HIPAA-compliant email through the portal, telehealth, and staff permissions. Reviewers also note gaps, including limited security functionality, no Duo Push, confusion around secure emailing of invoices or superbills, and privacy concerns about newer data usage changes. Answer based on 40 reviews ## Who uses TheraNest? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 133 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 133 reviews Health & Medical 49% Health & Medical 49% Administrative 17% Consulting 5% Entrepreneurs/ Owners 4% Others 25% Top industries Based on 133 reviews Mental Health Care 86% Health, Wellness and Fitness 10% Medical Practice 2% Human Resources 1% Other 1% ## Pros and Cons Intuitive and simple navigation 94% positive reviews out of 195 Most reviewers describe ease of use as a major benefit, making daily tasks and setup straightforward. Frequent technical glitches 62% negative reviews out of 99 Most reviewers describe recurring bugs and technical issues that disrupt tasks and require extra troubleshooting. Kamal H Psychologist, 2 - 10 employees. "The biggest frustration for me was the number of small but disruptive technical issues." Continuous user-driven enhancements 95% positive reviews out of 57 Most reviewers indicate improvements are frequent, based on user feedback, and enhance workflow and efficiency. Manual and unreliable data saving 58% negative reviews out of 79 Most reviewers indicate data saving is unreliable, requiring frequent manual saves to prevent information loss. D'Nicole M Therapist, 11 - 50 employees. "I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long documents) periodically and there is an issue with TheraNest or the internet connection, all is lost, and I need to start over." Clean and integrated interface 94% positive reviews out of 35 Most reviewers find the user interface clean, intuitive, and well-integrated for managing multiple practice needs. Limited and complex form customization 64% negative reviews out of 39 Most reviewers report custom forms are difficult to create, lack flexibility, and disrupt workflow integration. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.8 (122) 86.07% of 122 reviewers that rated this feature as important or highly important TheraNest gives you confidence in data security and privacy, ensuring compliance with HIPAA standards for mental health services. Reviewers appreciate feeling their clients’ information is protected and highlight the importance of HIPAA compliance for ethical and legal practice. Document Management 4.2 (119) 80.67% of 119 reviewers that rated this feature as important or highly important You benefit from organized, secure document storage and easy access to clinical notes and files. Reviewers appreciate the ability to upload, search, and manage documents efficiently, though some wish for better template options and improved client signature functionality. Appointment Scheduling 4.3 (108) 69.44% of 108 reviewers that rated this feature as important or highly important With this capability, you can easily schedule, edit, and manage appointments, including recurring sessions. Users think the system is user-friendly, keeps schedules organized, and prevents double-booking, though some mention minor glitches and wish for improved advanced availability options. EMR/EHR 4.2 (80) 63.75% of 80 reviewers that rated this feature as important or highly important It helps you streamline documentation, access records from anywhere, and manage clinical notes efficiently. Reviewers appreciate the ease of use, customizable options, and how it simplifies record-keeping, making it easier to focus on clients and administrative tasks. Electronic Payments 4.2 (44) 90.91% of 44 reviewers that rated this feature as important or highly important TheraNest offers convenient electronic payment processing, allowing for quick, direct deposits and easy credit card management. Reviewers appreciate the faster revenue flow, simple payment handling, and integrated receipts, though some mention occasional manual steps and transaction fees. Charting 4.5 (83) 84.34% of 83 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. TheraNest 143 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling With this capability, you can easily schedule, edit, and manage appointments, including recurring sessions. Users think the system is user-friendly, keeps schedules organized, and prevents double-booking, though some mention minor glitches and wish for improved advanced availability options. Manage attendance for classes, shifts, meetings, or events Automatically create schedules based on business needs or employee availability and qualifications Complete outstanding payments Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Track cancellations of policies, accounts, orders, appointments, etc. Manage the treatment plan and coordination between care providers and patients with special health care needs Electronic patient health records Access and track notes regarding case activities and updates within case files Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Securely transfer, access, exchange, integrate or use data with different providers or systems Record and organize clinical notes and progress notes for each patient after interaction with a physician Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Tools that provide relevant information at specific times to support judgments and courses of action You benefit from organized, secure document storage and easy access to clinical notes and files. Reviewers appreciate the ability to upload, search, and manage documents efficiently, though some wish for better template options and improved client signature functionality. Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Process of automatically notifying clients when payments fail to ensure invoices are paid TheraNest offers convenient electronic payment processing, allowing for quick, direct deposits and easy credit card management. Reviewers appreciate the faster revenue flow, simple payment handling, and integrated receipts, though some mention occasional manual steps and transaction fees. Digitally sign online documents Identifying if all conditions that entitle a client to certain benefits are met Reminders sent via email Track employee schedules, availability, and performance across projects and tasks It helps you streamline documentation, access records from anywhere, and manage clinical notes efficiently. Reviewers appreciate the ease of use, customizable options, and how it simplifies record-keeping, making it easier to focus on clients and administrative tasks. Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization For mental health professionals providing therapy to multiple patients at the same time Intended for medical use such as diagnosis, treatment, and consultation For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Software specialized for non-profit organizations For mental health professionals that specialize in substance abuse therapy/programs Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Establish measurable goals and objectives and track their progress over a specific period of time Gaining access to confidential health documents and information TheraNest gives you confidence in data security and privacy, ensuring compliance with HIPAA standards for mental health services. Reviewers appreciate feeling their clients’ information is protected and highlight the importance of HIPAA compliance for ethical and legal practice. Information, data and reports that are being tracked over time Detailed log and record of financial earnings & costs. Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Activities related to the initial admission of a charge into the organization's care Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Records of patients' medical history Access software remotely via mobile devices Access the system via a mobile application Request two or more credentials to prove user's identity before granting access to systems Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers Track and monitor patient no-show rates Allow users to create, edit, and sort multiple notes Track and organize on-call shifts Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Allow communication between the company and patients via messages, SMS, emails, phone, and more A repository of patient data, including their past and current health issues, treatment history, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Observing and tracking a patient's health status, condition, and wellbeing Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Track and organize physician schedules and pertinent information Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Generate quotes or estimates for customers Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Log and store the source of contacts/leads Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Exchange messages in a secure and encrypted manner Online portal through which end users can access the system, manage tasks, or obtain information Private client session notes for coaching, therapy, etc. Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Schedule shifts for staff/employees, track hours worked, and manage staff payroll Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Meet with patients remotely Provide online therapy to patients/clients through secure video sessions Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters Measure and track time including hours worked and paid time off (PTO) Track employee/learner's progression through training programs Create treatment plans that document interventions and outcomes to track patient progress Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Speaking to a doctor or healthcare professional using online video tools Monitor wait time and abandonment for incoming requests that have not been routed Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (811) 4.1 Based on 811 reviews ## Pricing Value for money 4.3 (701) Free Trial [View pricing plan details](https://www.capterra.com/p/130400/TheraNest-Mental-Health/pricing/) Essentials $29.00 Per User,Per Month It includes: - Electronic Claims Filing - Full-Featured Calendar - Integrated ERA/ EOB - Robust Reporting Features - Scheduling Management - Secure client portal - Calendar sync - Basic intake forms and notes - AI notes enhancement - Telehealth (Individual + Group)\* - Hassle-free credit card payments\* Advanced $59.00 Per User,Per Month It includes: - Online booking & secure messaging - Custom intake forms & notes - Group practice reports - Eligibility checks - Claims processing Premier $89.00 Per User,Per Month It includes: - Insurance billing automation - Wiley Practice Planner included - Unlimited Telehealth (Individual + Group) - Unlimited claims processing† - Unlimited eligibility checks† - Unlimited text & phone reminders† Value for money 4.3 (701) 4.3 Based on 701 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ iCloud](https://www.capterra.com/p/204717/iCloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (962) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (962) 4.4 Based on 962 reviews ## User reviews Overall rating 4.4 Based on 1,033 reviews Filter by rating 5(588) 4(310) 3(85) 2(23) 1(27) Mentioned topic Sorted by most recent KH Kamal H. Psychologist Mental Health Care ### "TheraNest is the Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Overall, my experience with TheraNest was mixed — there were parts of the system I genuinely appreciated, and other areas that made my workflow harder than it needed to be. On the positive side, I liked that TheraNest brought a lot of essential tools into one place. Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things were, I could move through the basics fairly efficiently. The interface wasn’t flashy, but it was functional, and the core features generally did what they were supposed to do. Where I struggled was with consistency. The system had moments where it felt glitchy or required extra steps to make sure things saved correctly. Navigation sometimes felt clunky, and I often found myself clicking through more screens than seemed necessary for simple tasks. There were also areas — especially documentation and billing — where I wished the features were more Pros 1\. The overall ease of use What stood out to me most was how easy TheraNest was to navigate once I got familiar with it. The layout was straightforward, and I didn’t feel overwhelmed trying to find basic features. It made day‑to‑day tasks feel manageable rather than chaotic. 2. Having everything in one place I really appreciated that TheraNest brought scheduling, notes, client information, and billing together in a single system. Not having to jump between multiple platforms saved time and kept things more organized. It felt like a true all‑in‑one practice management tool. 3. Simple, reliable scheduling The scheduling features were one of my favorite parts. Booking appointments, viewing my calendar, and sending reminders were all pretty seamless. It reduced the mental load of keeping track of everything. 4. Easy client documentation I liked how straightforward it was to keep client charts, notes, and treatment plans organized. Even though some templates were limited, the overall documentation flow was clean and easy to manage. 5. Support when I needed it While support wasn’t perfect, I did appreciate that when I connected with the right person, they were genuinely helpful. The onboarding resources were especially useful when I was getting started. In short What I liked most about TheraNest was how simple and centralized it made my workflow. It wasn’t flashy, but it was practical — and that practicality made a real difference in staying organized. Cons 1\. The technical glitches The biggest frustration for me was the number of small but disruptive technical issues. Things like reminders not sending consistently, fields not saving unless I manually clicked in a certain order, or parts of the system freezing at inconvenient times. None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like. 2. The navigation and overall flow I often felt like I had to click through too many screens to get to basic tasks. Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be. Once I learned the layout it was manageable, but it never felt truly smooth. 3. Limitations in certain features There were areas where I wished the platform had more depth or flexibility — especially around documentation templates and assessments. It worked, but it didn’t always adapt to the way I prefer to structure my notes or treatment plans. 4. Customer support responsiveness Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response time sometimes felt slow, and the answers weren’t always as thorough as I hoped. 5. Billing quirks Billing worked, but it wasn’t as seamless as I wanted. There were moments where claims didn’t go through the way the system indicated they had, or where I had to double‑check things manually. It added an extra layer of oversight I wish I didn’t have to do. In short From my perspective, TheraNest worked, but the combination of glitches, navigation friction, and feature limitations made it feel less efficient than I needed day‑to‑day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 19, 2026 Hi Kamal, Thanks for the detailed review and taking the time to share your perspective. Glad to know the all-in-one workflow for scheduling, notes, client info, and billing has helped make your day-to-day feel more manageable. The friction points you raised are fair, and we’re already working on a number of them. If you'd ever be open to providing more details, I’m happy to connect directly rather than route you through general support. You can email me at reviews@ensorahealth.com (put "Madison" in the subject line and it'll route to me directly), and I'll connect you with the right people. Worst case you get a clearer sense of what's actually in the pipeline. Thanks again, Madison TheraNest by Ensora Health AJ Amanda J. Therapist Mental Health Care ### "TheraNest is Best" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 29, 2026 Billing and payment was straightforward and for the purposes I needed to use TheraNest, it met those needs. Pros I liked theranest for its ease of services being scheduled. The portal makes it easy to navigate and notice clinician's availability. Cons I found the platform to be a bit bland and non engaging. It's features were lackluster and bare. Apart from the calendar portion, I didn't find the whole platform easy to navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Damian A. PRP Health, Wellness and Fitness ### "Outstanding " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2026 My experience have been splendid. Very easy to access and navigate with all the basic information and guidelines. Pros The interfaces are well placed and easy to use. It is very easy to navigate and the information protocol is well designed. Cons Nothing, it is well developed . I do not have any negative report at the moment because it gives me all that I need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM David M. Therapist Mental Health Care ### "Simple and effective " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2026 For what I needed it was exactly what I needed. I only have a very small case load. I did not need anything complicated Pros It's.easy to maneuver on e you get the basics. At first it might be a little difficult but it does not take long to get it. Cons Take a little long to understand but again once you get the hang of it, it's very simple to use. I recommend Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Taylor G. Therapist Mental Health Care ### "Great but needs work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 29, 2026 Overall, the system is user-friendly and helpful for organizing notes, but frequent freezing—especially with built-in therapy grading scales—interrupts workflow and can be frustrating during sessions. Pros Easy-to-use therapist charting system that streamlines notes, saves time, and improves workflow daily. Cons Constant freezing when using built-in therapy grading scales disrupts workflow and wastes time such as GAD-7 and PHQ-9. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC John C. LMHC Mental Health Care ### "Streamlined Workflow That Saves Time " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 24, 2026 Overall, this product makes my life much easier. I spend significantly less time on administrative tasks thanks to its ease of use and intuitive design. Pros Easy to use and well organized, this platform makes navigation simple and intuitive. The task-specific links are especially helpful, allowing you to quickly access exactly what you need without wasting time searching. The calendar features are practical and streamline scheduling, while the notes section is clean and simplified, making it easy to capture and review important information. Cons That said, the invoicing functionality could be improved by offering more flexible time frame options to better accommodate different billing needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Marcia W. LPC Mental Health Care ### "TheranNest- Growing to Meet Practitioner Needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 24, 2026 TheraNest is a great product that is getting better and better. There is less repeating of information, and fluidity between screens has greatly improved. It holds all the information that you need and condenses under specific easy-to-find tabs. Pros TheraNest was a great choice for my first EHR system when I opened my own practice. I had used TN for a few years as an employee only. Using it from the provider side was a smooth transition. Cons A few years back TN was a little bit clunky to use moving from screen to screen. Proper training in all of its features is essential. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing TheraNest Cost and familiarity, as I was already using TN as an employee. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Mike W. Licensed Marriage and Family Therapist Mental Health Care ### "Makes My Private Practice Much Easier to Manage. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 I have been using TheraNest for over five years now. I first started using TheraNest when I was with an organization. When I moved to private practice, it was a no-brainer for me to use the same platform I had always found easy to use, and everything I needed to keep up-to-date paperwork was right at my fingertips. Pros What I like most about TheraNest is that it is easy to use, and the support staff are available and helpful. Cons There is not much that I don't like about TheraNest. I guess if I were to think about it, I would say that I would love it if there were more options in the intervention section of the treatment planning. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing TheraNest I felt that it was easier to use and navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sima K. Psychotherapist Mental Health Care ### "Good old, friendly TheraNest " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 24, 2026 Well, I started my private practice with the TheraNest in 2021. I used Ehana at my previous job, a mental health clinic. TheraNest was quite user friendly which I appreciated the most, unlike Ehana. The scheduling, claim submission, and the ease of documentation and communication with the clients contributed to having a somehow stress free practice. Pros I very much appreciated the ease of use, and the fast pace of documenting my clients’ sessions. Also, being able to trust the platform as far as the sessions’ confidentiality being concerned. Cons In general, I did not have any significant issues with TheraNest. However, at the turn of the transition to Ensora, I seem to have lost some of my very important notes, i.e., some of the old treatment plans/documents, going back to 2021-2022. I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!! Switched from [eHana EHR](https://www.capterra.com/p/101446/eHana-EHR/) I used Ehana because it was offered through the clinic I used to work before having my private practice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Madison T. Student Clinical Mental Health Counselor Mental Health Care ### "Theranest Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 Great! I think it has helped me a lot and keeps everything in tact for client paperwork and when I need something fast Pros The organization and that everything has a place. It makes my job easier to click on one thing and have it all be there. Cons Sometimes my drafts don't save automatically, and that is stressful, but it happens. I wish it would always just save Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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