# Page 22 | TheraNest Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is TheraNest the right Mental Health solution for you? Explore 1033 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews --- TheraNest 4.4 (1033) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 1st, 2026 # Page 22 - Reviews of TheraNest ## Showing most helpful reviews Showing 526-550 of 1033 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Joy M. Owner/therapist Mental Health Care Used the software for: 2+ years ### "Easy to learn" March 1, 2017 5.0 I really like the Wiley Treatment Plan integration. Pros Online chat assistance has been very helpful. Customer support is responsive and overall the software is easy to learn. Cons Remembering to save data before using the back button takes some getting used to. I've lost data I've entered. Review Source BB Briana B. Art Therapist Hospital & Health Care Used the software for: Less than 6 months ### "My EHR of choice!" November 13, 2018 5.0 Easy record-keeping and submission to insurances. My biller can log in and handle the billing aspect, but its easy enough that I can fill in for myself if he's on vacation or anything. Pros Easy to use with the help of excellent customer service and tutorials! Plus lots of add-ons (credit card processing, telehealth, Wiley case notes, upgrade-able plans). Cons The app is great, but I'd like to be able to do everything I can do on the website on the app, too! Review Source Response from Ensora Health December 14, 2018 Hi Briana! We really appreciate you and your awesome review! We're delighted you find TheraNest easy to use and we're your EHR of choice! Woo woo! Stay tuned for continued mobile app release updates. We'll keep you in the loop on what's new and what's to come. And please keep the feedback coming, we are committed to continuously enhance your TheraNest experience! Thanks again, Briana! Sincerely, Your TheraNest Team SB Shawn B. Licensed Clinical Mental Health Counselor Health, Wellness and Fitness Used the software for: Less than 6 months ### "There is a little learning curve on the software, but very manageable. The service quality is great!" March 9, 2018 5.0 I use it in my private practice. Pros I like that the software is robust and built for the counseling profession directly. It is meant for counselors and professionals. The ability to store clinical records and other documents on clients with ease is excellent. The cost is extremely fair, and the support for the platform is unbelievably excellent. The folks at recognize that the customers are their users, so creating a great product involves high quality service. I don't see myself going anywhere for quite some time. I could do worse with another company, so this was a great choice! Cons Some of the layout can be a little confusing, but that just takes some time to learn. It is logically organized, but it isn't immediately apparent until you tour through the software and explore it. Review Source Response from Ensora Health September 18, 2018 Thank you for your review, Shawn. We appreciate the feedback and we'll share it with our product team. Please let us know if you ever have any questions, we're always happy to help. DJ Dwight J. Accountant Mental Health Care Used the software for: 6-12 months ### "Recommend Theranest" October 7, 2022 5.0 Very positive Pros Good tracking of claims, good customer service Cons Wish it could integrate in a HIPPA compliant way with QBO Reason for choosing TheraNest Claims integration & tracking Review Source ML Michael L. Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Theranest is a good EHR" January 15, 2020 5.0 Pros It’s very easy to use and pretty intuitive. It offers features similar to other EHRs for a lower starting price. Cons I don’t like that the price increases based on the number of clients. Review Source Response from Ensora Health July 24, 2020 We are so glad to hear you are enjoying TheraNest! LT Leah T. Office Assistant Mental Health Care Used the software for: Less than 6 months ### "The use of theranest" May 27, 2022 5.0 Pros It is easy to schedule clients and access all clients information. Cons Sometimes the nurse practitioner would have a hard time seeing her clients through the telehealth feature. Also when updates are being made to the website it affects the whole system and typically we are not able to use it. Review Source AC Abigail C. Music Therapist Hospital & Health Care Used the software for: Less than 6 months ### "Music Therapist's use of TheraNest" October 4, 2021 4.0 Pros The tabs / categories in the software encompass the backbone of what I need on a daily basis to manage my casework and session planning. Cons The boxes to fill out are too small and not view-friendly. I have to scroll back and forth too many times. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Google forms was getting hard to manage and share among therapists with uncategorized documents building up. Review Source AR Andrew R. Director Mental Health Care Used the software for: 1-2 years ### "Excellent " April 17, 2017 5.0 Easiest and best service our practice has every had. We switched our program with ease and support and any time we have a question or problem it is addressed quickly. Pros Simple to use Cons Would have liked to use one contract for both of our practices. Review Source Response from Ensora Health April 17, 2017 Hi Andrew, Thanks for the kind review, being the best is high praise and we're grateful you think we deserve it. Thanks for letting us know how you've faired with the program and how we could make it better, we appreciate you. Sincerely, the TheraNest team. LS Lara S. Owner/Therapist Used the software for: 6-12 months ### "This software has saved me tons of time and the development team is responsive to feedback" May 9, 2017 4.0 Pros There are many features that save me a ton of time in writing notes, billing insurance companies and tracking income. The development team seems to be making improvements that are truly linked to user feedback. Cons The financial tracking features could be more user friendly specifically when insurance payments change for a particular client after billing. Review Source Response from Ensora Health May 24, 2017 Hi Lara, Thanks for taking the time to give us a review and thank you for your honesty. We are hoping to improve the user friendliness of our billing system to solve that very issue you mentioned. Thanks for being patient with us. Sincerely, the TheraNest team. SB Sarah B. President Hospital & Health Care Used the software for: 6-12 months ### "Excellent customer service" July 12, 2016 5.0 There are still features that I'd like to have from time to time, but I love that the customer service staff is very responsive and thorough in resolution of issues. Pros Electronic billing Cons Setting up the electronic billing was a struggle and not communicated clearly what was my responsibility versus what would take care of. But once that was resolved, it's great. Review Source Response from Ensora Health August 18, 2016 Thank you for you taking time to provide us a review, Sarah! We appreciate your constructive feedback about setting up electronic billing. That's good to know. We'll make sure we communicate that process more clearly. You and your Head/Heart team are appreciated! :) - The TheraNest Team BH Brian H. Director of Clinical Services Hospital & Health Care Used the software for: 1-2 years ### "Review of Theranest" July 20, 2016 4.0 It is improving regularly with new features being added. There is an ability to suggest new features to the IT team. Pros Price is very good. Fairly easy and straight forward. Cons Limited ability to change tabs and the forms features is very limited. Review Source Response from Ensora Health November 21, 2016 Thank you for taking time to provide us a review, Brian! We do have tabs and custom forms improvements in the pipeline. We'll be sure to let you know as those are rolled out. We appreciate you and your team. :) Sincerely, TheraNest Team AH Anissa H. Licensed Professional Counselor Mental Health Care Used the software for: 1-2 years ### "Great Value for the Price" August 4, 2018 4.0 Pros I like the flexibility of the format which allows you to create forms that may better suite your needs. I also like that you can have unlimited staff who can access the platform Cons I don't like the tiered plan which requires you to pay more money every time that you have additional clients. I also do not like that the functionality of the form creation function. It's not exactly user friendly. Review Source NP Norma P. LCSW Mental Health Care Used the software for: 1-2 years ### "Great software " February 2, 2017 5.0 has been a great software for our agency. It is easy to use and provides all the features required for our office. Pros Easy to use. It is specific for Mental Health. Cons If I have to mention one, it would be the price; although it is comparable to other softwares. Review Source Response from Ensora Health February 14, 2017 Hey Norma! Thanks for the review, we're glad that you're agency has had a good experience. We appreciate your feedback and love your honesty! Sincerely, the TheraNest team. VR Verified Reviewer Psychotherapist Mental Health Care Used the software for: Less than 6 months ### "I love TheraNest! " December 24, 2018 5.0 I tried 3 different practice management software programs and was by far the most user-friendly and affordable! I've already recommended it to two colleagues who are happy customers as well! Pros Love, love, love the automatic generation of the CMS form and superbill. I had been looking for this function for a long time! Writing progress notes is a breeze. And it's affordable! Cons I find the integration of the appointments with the progress notes and the ledger to be clunky. To me, it seems like I have to make too many clicks when I'm editing appointments and updating with CPT codes. Review Source Response from Ensora Health December 26, 2018 We can't thank you enough for the glowing review and your referrals to us! We are so happy to hear you are loving TheraNest! BW Brittany W. Counselor intern Hospital & Health Care Used the software for: 6-12 months ### "Not user friendly" November 10, 2022 3.0 Pros I liked the premade forms for notes, treatment plans, and intakes Cons This software is difficult to learn how to navigate. It is not very user friendly and could be more simplified. Review Source KC Kim C. Therapist Mental Health Care Used the software for: 6-12 months ### "Mental healthcare software " October 11, 2021 5.0 It helps with managing notes, client information, communication and scheduling Pros The ease of use, it has a lot of practical features, and it is intuitively designed. Cons Telehealth connection is glitchy sometimes but over all it is reliable. Review Source JS Jennifer S. Therapist Mental Health Care Used the software for: 1-2 years ### "Helpful EHR software" November 8, 2021 4.0 It's been simple enough to use for the purposes of doing therapy notes Pros I feel that it makes writing notes relatively easy and keeps everything in one place Cons However, I do not like the way the drop down menus on the mental statue exam get stuck (will not close unless you click tab through them in a very specific way, thus it wastes time) as that makes it harder when updating the notes. Review Source BP Beverly P. Clinical Director Mental Health Care Used the software for: 2+ years ### "Ease to use, and the best Customer Service" June 20, 2023 5.0 I have accurate records and I have several options for my notes. I love the new feature of the electronic portal for client paperwork. The appt calendar works best on the computer but I can make good changes on my phone. Pros I have loved watching this program develop and grow in the last 10 years. I began when they were first starting and it was pretty bare bones. Which is what I needed as a new business owner so that I could grow with the program. At that time, I really wanted exact notes that would reflect exactly what happened in the sessions and Theranest provided that place. It has grown however to a much better system and a much better process. I know that I do not use a lot of the process because I have an outside biller. But all the parts I do use are the best and I have tried several. Cons The cost of anything is always a killer for a small business. The cost however has been fair for the service that you get. Review Source AM Alnita M. Therapist Mental Health Care Used the software for: 6-12 months ### "Works well" October 11, 2021 5.0 Pros Web based and easy to use. I like to be able to access no matter where I am. Cons Nothing, it is very user friendly and accessible. Review Source CG Carla G. Practice Manager Hospital & Health Care Used the software for: Less than 6 months ### "Theranest Review" July 8, 2016 4.0 I've only been working on the system for about 4 months, so I'm still learning it's full potential. Pros It's pretty user friendly. There is an app to access the site from my phone which is very convenient. Therabook is a great feature for the patients. Cons Limited on reporting, would like to be able to have more reporting options for example would like to run reports based off of the patient's diagnosis. On the invoicing and statements piece, it may be user error but we often end up with duplicate invoices being created. Would like to be able to archive patients within the details screen and not have to go back to the client list screen each time to do this. Review Source Response from Ensora Health July 8, 2016 Thank you so much for leaving a review, Carla! Also, thank you so much for the suggestions. I will definitely pass these on to the product team. If you have any other suggestions please do not hesitate to let us know at support@theranest.com. Thank you! The TheraNest Team ST Stacy T. LPC-A Mental Health Care Used the software for: Less than 6 months ### "Great Experience!" April 1, 2022 5.0 I have been using working in private practice under my LPC-A supervisor and it has been user friendly and efficient! Pros What I liked most about is that it is User friendly ! Cons What I least like about is that it will glitch once in a while. Review Source DR David R. Used the software for: ### "Fantastic Software and Unique Service" December 9, 2016 5.0 I originally started using because I was at a non-profit without a lot of money and we needed something affordable that could work with several clinicians without adding costs per clinician. Theranest had a lot of the things we were looking for, even though there were (and are) some things that I would like to have. The best part about Theranest is, everyone gets a say in what developments are looked into by the company through their feedback voting system. This is where the company really stands out because you can see what is being focused on, and you know that they are continuously making improvements because they roll something new out regularly. You can even see what they have in the pipeline, which I truly appreciate. Besides already having a fantastic feature set, and one of the best price tags around, their customer service has been phenomenal as well. Quick responses, willingness to listen to feedback, and even just the opportunity to chat with someone about an issue with the software, have all been delightful. I recommend this product to every Counselor that asks me for a recommendation, and even some that don't. Keep up the good work Theranest! Review Source Response from Ensora Health December 9, 2016 Hi David, We truly appreciate you and your review! We're thrilled to hear you're happy with your decision to be with TheraNest. Thank you. Sincerely, Your TheraNest Team RP Randi P. Coding and Billing Specialist Hospital & Health Care Used the software for: 6-12 months ### "Review of experience with Theranest" September 19, 2016 4.0 I have been using for 7 months since my start date at San Diego Center for Children on February 8, 2016. I have found it adequate for my purposes and, for the most part, user friendly. My main responsibility is tracking invoices and using them for insurance billing and follow-up. Pros Pretty straightforward. Cons Not as comprehensive as it could be for my purposes. Review Source Response from Ensora Health September 22, 2016 Hi Randi, Thank you for your review! Let us know if you ever have any questions or suggestions for better fitting your billing needs. We're continuously improving and truly appreciate our customer feedback on how we can do that. :) Sincerely, The TheraNest Team JW Jessenia W. Psychologist Mental Health Care Used the software for: 6-12 months ### "Simple to Use" October 16, 2021 5.0 Pros The software is very user friendly. This is easy to learn and use. Cons There are too many features I do not know about. Review Source LV Lee V. Used the software for: ### "New Account and what we miss" April 3, 2017 3.0 has many great features and is mostly user friendly. It falls short on some basic features though. The program does not allow you to refund a patient if needed. You have to contact tech support and send and email with the pertinent information instead of just processing the refund directly. Also, we have patients that see different people in our practice or are using different services, which are at different fees. The program does not allow you to input the fee for the service, instead it is one fee for the person and you need to make sure you catch when they are using a different service or person and adjust the fees. This is a very weak feature of the program and can cause numerous billing issues if the person isn't extremely careful prior to running the charge. I hope these issues and others, that nI don't have time to list are addressed and resolved. Review Source Response from Ensora Health April 17, 2017 Hey Lee, Thanks for the review, we always want to know how we can improve. I'll be sure to follow up with you personally but I do want to let you know that you can change the service type when scheduling and appointment which then changes the fee associated with that appointment, so it's not tied to the person but the service. You simply have to set up service types and fees. Thanks again and I look forward to talking with you! Sincerely, the TheraNest team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.