# Page 3 | TheraNest Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is TheraNest the right Mental Health EHR solution for you? Explore 1033 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews --- TheraNest 4.4 (1033) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Page 3 - Reviews of TheraNest ## Showing most helpful reviews Showing 51-75 of 1033 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use sZ sydney Z. Mental Health Therapist Mental Health Care Used the software for: 6-12 months ### "Therapist notes and treatment plans" March 12, 2026 5.0 Good tool for what I need. The practice purchases this program for our staff with the office manager capable of support. Pros Easy to navigate, see the calendar as a month at a glance view. Notes section has the added AI assistance to type accurate documentation. Cons If I toggle between screens, the information is sometimes deleted of what I had previously typed. I have to retype some of my responses. Review Source AF Ashton F. Family Support Human Resources Used the software for: 6-12 months ### "Top tier customer service " March 16, 2026 5.0 Overall experience is great, I really enjoy the customer service option and never feel as if I am left in the dark. Pros I love their customer service the most. Anytime I have any problems, I send customer service a message and have never ended a chat without a resolution. Cons There is not really one thing I dislike, but I have had some trouble with the notes & using previous notes. Review Source WM Whitney M. Therapist Mental Health Care Used the software for: 6-12 months ### "Easy to learn and navigate" March 19, 2026 4.0 Overall it has been a very positive experience. I was completely unfamiliar with it before using it and learning it was not difficult. Pros Very easy to navigate. The improvements have helped necessary functions to be more easy to find. Overall like the navigation. Cons Can sometimes struggle with connection issues or items saving if I need to toggle between more than one tab. Review Source AD Autumn D. Mental Health Counselor Mental Health Care Used the software for: Less than 6 months ### "helpful tool for providing services to my clients" March 17, 2026 4.0 Pros organization helpful for therapists to provide efficient service ease of use helpful appointment scheduling Cons n/a. Review Source PH Paul H. Case Manager Non-Profit Organization Management Used the software for: 6-12 months ### "TheraNest a Great Tool." February 25, 2025 4.0 TheraNest is a well-rounded solution for practitioners who must maintain thorough and structured records. Pros TheraNest is an excellent platform for mental health professionals, offering a seamless and organized approach to managing client records and documentation. One of its standout features is the easy access it provides, allowing users to efficiently create initial assessments, case notes, treatment plans, and contact logs without hassle. Cons Overall, TheraNest streamlines administrative tasks improves workflow efficiency, and enhances record-keeping, making it a top choice for therapists, counselors, and mental health professionals. It would be an great addition to add AI. Review Source DK Dwayne K. Therapist Mental Health Care Used the software for: 2+ years ### "Great Customer Service and an EHR that will grow with you. " February 25, 2025 5.0 My overall experience I would recommend their nest to anybody the system will grow with you and your practice. Pros I started with my clients plus when it was in its infancy stage and now it is a part of Theranest. The packaging and options and software availability is super easy to use. What I like most of all is the customer service. The customer service is outstanding and always very personal. Cons Sometimes change is hard and changing is what I like least about fairness but it is always for the best. Review Source AL Alisha L. Occupational Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy Navigation, User Friendly" November 3, 2025 5.0 Overall I have had a very positive experience with Ensora Mental health. I appreciate how everything is formatted, the customer service availability, and how easy it is to customize. Pros Ensora Mental Health is easy to navigate and understand. I especially like how the program is formatted and keeps things that need to be together near each other. Cons I think Ensora Mental Health could improve cost effectiveness for small business clients. It would help very much. Review Source MJ Marlene J. Receptionist Mental Health Care Used the software for: 2+ years ### "Honest Feed Back" February 17, 2025 4.0 Over all it is good. We had an issues 2 weeks ago, that was time sensitive and we could not get the issue fixed until a week later. That was unacceptable. One of our receptionist entered the wrong amount for a copay and instead of charging the client $27.08 they were charged $2708.00. This charge went to a credit card thankfully and not their back account. When we were made aware of the mistake the next day, we could not return the payment due to having a cap set at $1000.00. This took 2 different people and 5 days later to fix. The client had to dispute the charge through the credit company to get this removed. This should never have gotten to that point. We should have been able to return this amount the follow day. (2 days at the most) Pros I like the way it is set up and you have everything you need for that client in one spot. Cons You are limited to space in some areas and not able to highlight certain things in the note section, or make them bold. So they will stand out. Review Source ME Michael E. Licensed Professional Counselor Mental Health Care Used the software for: 2+ years ### "Good Overall..." February 13, 2025 5.0 It is positive overall. It has been a consistent way for me to run payments and manage client files. Pros It is easy to use and covers all my business needs. Cons It is expensive and cumbersome when you run into client limits. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing TheraNest I was more familiar with TheraNest and had a positive experience with it previously. Review Source GP Greta P. Psychotherapist Mental Health Care Used the software for: 2+ years ### "On Theranest, you can only access to next 60 days" February 26, 2025 3.0 I have been mostly happy since 2018, but now that I can't see or change anything on my schedule beyond 60 days I am considering switching. Pros has all I need--scheduling, reminders, CC billing, superbills, telehealth platform, customizable forms Cons The merged and customer support has diminished and a recent software update blocks us from seeing and changing appointments more than 60 days in advance. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing TheraNest I did 30 day demo of each. Simple didn't answer any questions during that month, thera did. Thera was more costly, but getting answers to questions is valuable and worth $. Review Source EP Evan P. Owner Mental Health Care Used the software for: 2+ years ### "Useful tool for private practices" February 24, 2025 5.0 I have found TherNest to be a highly useful tool in my practice. Pros I have found TheraNest easy to use and like the customizability of the product. Cons TheraNest is pricey compared to competitors. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing TheraNest Adopted early and have considered switching due to price when compared to competitors as my practice has grown. Review Source BM Brazola M. Medical Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "Overall Satisfactory " January 19, 2026 5.0 Pros Pros for TheraNest are it’s all in one features. You can do scheduling, billing, consolidating, etc. Flexible pricing, it is good for smaller businesses. Customer support is helpful and response fast. Cons Cons for TheraNest are the mobile app doesn’t have all the features as the desktop version. Also has limited customization. Some templates lack flexibility. Review Source DA Damian A. PRP Health, Wellness and Fitness Used the software for: 6-12 months ### "Outstanding " April 18, 2026 5.0 My experience have been splendid. Very easy to access and navigate with all the basic information and guidelines. Pros The interfaces are well placed and easy to use. It is very easy to navigate and the information protocol is well designed. Cons Nothing, it is well developed . I do not have any negative report at the moment because it gives me all that I need. Review Source DM D'Nicole M. Therapist Mental Health Care Used the software for: 1-2 years ### "Good but not Great - yet!" February 20, 2025 4.0 Overall, I would say that TheraNest has been a good experience, and I would recommend it to other therapists. Pros I like how easy, simple and applicable TheraNest is to my documentation needs. Cons I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long documents) periodically and there is an issue with TheraNest or the internet connection, all is lost, and I need to start over. This creates more work for me and demands more of my time. Review Source MJ Marilyn J. Social Worker Therapist Mental Health Care Used the software for: 1-2 years ### "Intuitive Platform" February 17, 2025 5.0 I like it and have no overwhelming issues. It is easy to learn and use and explain to others who are first using it. Pros Easy to use, saves work as I go, and appearance is manageable to see what clients I have for the day or week. Cons It would be nice if it had a built-in spell checker. Review Source MM Mallory M. speech therapy Medical Practice Used the software for: 2+ years ### "Theranest is awesome!" February 17, 2025 5.0 The ability to access patient demographics, evaluation reports, treatment plans, daily progress notes, contractor staffing details, and medical billing all in one place is beneficial to the efficiency of my private practice's success. Pros Theranest is efficient and organized. It is the easiest to use and navigate as compared to other EMR softwares I have trialed. Cons I would like to be able to submit treatment plans with a signature. Alternatives considered [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/) Reason for choosing TheraNest The pricing was more appropriate for my business. Review Source CS Colleen S. Licensed Clinician Mental Health Care Used the software for: 2+ years ### "Helpful for Private Practice " February 18, 2025 4.0 I like it, I wish the credit card company transition was going smoother. Pros I like having clients profiles all in one place, and the Wiley treatment planning! I also like how as a small practice I can set my price based on number of clients I have in the system. I like the tiered system! Cons The credit card processing has been clunky. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing TheraNest pricing system and used it previously as an intern Review Source JS Jana S. Licensed Marriage and Family Therapist Mental Health Care Used the software for: 2+ years ### "Simplicity and Functionality" February 11, 2025 4.0 I’m satisfied with my overall experience. Pros What I like most about TheraNest is the simplicity and functionality. I love that TheraNest actively implements user feedback to enhance my experience. Having a chat feature where I can connect with a representative is very efficient. Cons I would like more multiple choice features when it comes to filling out a MSE or a progress note. I would like the feature to print a progress note without a treatment plan attached, I would like to have the option to redact information before printing, and I would like for the little note icon on the calendars weekly page to be a different color when I sign a note as opposed to not signing the note. Review Source CD Connie D. volunteer CRS Mental Health Care Used the software for: 1-2 years ### "TheraNest for the win! " February 20, 2025 5.0 My overall experience with TheraNest has been a positive experience. Pros TgereNest has made my job as a volunteer at a counseling center so easy. The program helped me first by the easiness of learning how to use TgeraNest as well as everything is easy to navigate. I am a first time volunteer here at the counseling center and I was not very familiar with this program however it is easy to use and very helpful in all aspects of our counseling center. Cons The fact that we work late sometimes mostly weekend and the system was being updated however that has only happened once and the updates were so worth it. Review Source LS Leah S. Therapist Mental Health Care Used the software for: 2+ years ### "Review TheraNest" February 20, 2025 3.0 The program is easy to use; has quite a few features that I don't need. Customer service is lacking Pros Easy to use. I don't use a lot of the features that are provided Cons Poor customer service. Dealing with a payment issue for over 2 months. Having to chase people down for a response. Rules and guidelines aren't easily laid out due to what they feel Admin "should" be doing; but it's not a requirement. Due to this non-requirement; TN has taken almost $500 from me due to a data breach; that I still have yet to hear anything about how it happened. Review Source LS Lynne S. Counselor Mental Health Care Used the software for: 2+ years ### "Good basic EHR" February 11, 2025 5.0 My overall experience with TheraNest is good. It is reliable and I have few issues with it. Pros It is easy to use and meets my needs for EHR. Cons There are limited premade forms to use. It is time consuming to make forms. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Change in company and they decided to use Theranest Review Source ES Elizabeth S. Therapist Mental Health Care Used the software for: 6-12 months ### "Needs better support" February 19, 2025 4.0 TheraNest has been working for me most of the time. I have had issues with not being able to speak with anyone over the phone to address an ongoing issue I have with dating assessments for clients and dating the assessment document accurately as well as addressing Medicaid client requirements and documentation. Pros It is easy to setup and had most of the documents that I use already created. Cons I cannot change the intake date so that I date my initial assessment document accurately and not date it for the day the client is entered into the system. The initial assessment form also cannot be duplicated. Switched from [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Issues with Simple Practice (not an option to choose so I picked the first option from the list and the decision to switch was made by management. Review Source JV Jacob V. Community Support Mental Health Care Used the software for: 2+ years ### "Simplicity and Efficiency of TheraNest" February 17, 2025 5.0 I use it 5 Days or more a week and it is really convenient that the website is so easy to use and navigate that I can do it either on my phone or on my laptop i can do it at home or on the go. Its really a well made and well thought about application. Pros I appreciate the ease of navigating through the website and I really like the Simplicity of the site as well. For example when scheduling appointments its very basic and easy to run through and communicating and sumbiting documents and progress notes is very successful and accurate. Cons Only thing I can think of is that I cant set a name or date when saving drafts. Review Source KL Khadija L. Therapist Mental Health Care Used the software for: 1-2 years ### "Review for Theranest" February 25, 2025 4.0 Overall, I enjoy theranest, for the ease when it comes to doing the dreaded part of therapy notes and treatment plans. I believe it could become user friendly when it comes to how a clinician is using the site and for our clients when uploading their information to the site as well. Pros I like the ability for me to do notes quickly and effectively with the prompts. This also allows me to do treatment plans efficiently as well. Cons I don't like the way the client information is set up and not user friendly. It is kind of condensed and just not professional enough and clear when trying to access information easily. Review Source AJ Amanda J. Therapist Mental Health Care Used the software for: 1-2 years ### "TheraNest is Best" April 29, 2026 3.0 Billing and payment was straightforward and for the purposes I needed to use TheraNest, it met those needs. Pros I liked theranest for its ease of services being scheduled. The portal makes it easy to navigate and notice clinician's availability. Cons I found the platform to be a bit bland and non engaging. It's features were lackluster and bare. Apart from the calendar portion, I didn't find the whole platform easy to navigate. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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