# Page 7 | TheraNest Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is TheraNest the right Electronic Medical Records solution for you? Explore 1029 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews --- TheraNest 4.4 (1029) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 7 - Reviews of TheraNest ## Showing most helpful reviews Showing 151-175 of 1029 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KK Kimberly K. Therapist Mental Health Care Used the software for: 2+ years ### "Helpful EHR" January 13, 2023 5.0 Overall I have been very happy with my Theranest experience. As a solo practitioner, it was the easiest and smoothest system I tried and I appreciated the customer service when I started. The pandemic changed some things with everyone getting on line and needing help so it seemed like a longer wait for help but just the same it was a growing time for all of us. So, would I recommend Theranest based on my experience as a whole...the answer is simple.. yes. Pros Ease. When I signed on the Theranest customer service was phenomenal as I was "green" with using an EHR online system. Cons I would like to see more therapeutic interventions and options on the treatment plan for checks only. That would be amazingly helpful. Review Source ML Maria L. Ph. D., LPC, LMFT, ATR-BC, ATCS Mental Health Care Used the software for: Less than 6 months ### "New Electronic Note Taking and Billing Experience for my Practice" August 22, 2019 5.0 I am solving a time and storage problem through the use of Nest. The more I become comfortable with this software, the more I am able to do with leaving the office and having time for myself. In addition, I no longer pay an outside service for billing and bill almost immediately through the Nest program, understanding the ins and outs of how insurance panels prefer the electronic billing to another means. In the 6 or so months that I have used nest, I find it a tremendous asset to my business life as a therapist. Pros TheraNest continues to revamp and update its software making it more compatible to my needs as a clinician. Once you begin the experience of Nest and take it one step at a time, you realize that you are making progress with virtual notes and storage, billing and even telehealth! At first I was overwhelmed with learning to do everything online (changing from paper and pencil note taking, having an outside billing service to all electronic needs) I have made excellent progress where I am saving both time and money with the Nest Service. One great aspect of this service is the customer care with live online support and articles to read on areas I may need help. Training is offered on the areas I need the most help and the staff frequently ask how they can make this software product better and more compatible to my needs as a therapist's. A final accolade of Nest is being able to store secure photos of client art work and additional notes and documents. There is a secure client portal too if you choose to use this for intake and other virtual needs. Cons As a seasoned professional with little to no electronic note taking experience, my learning curve is not as adept to electronic storage, billing and virtual sessions. So, I find that sometimes the training tapes are too fast and too in-depth for one sitting. Therefore, I need to review them a few times in order to understand what area of Nest to access and what tabs I need to use for processing. Fortunately the support staff are ready to help me in all of my questions. Reason for choosing TheraNest My colleague in my office explained how the product works and I was given a month or two of free trial. However, I feel that the reviews I saw on line and from other colleagues helped me to decide to make the switch to electronic notes and storage through nest. Review Source Response from Ensora Health August 30, 2019 Maria thank you for this very insightful review! Going from paper notes to electronic notes can seem like a daunting task but there is nothing to fear when you have a team of TheraNesters behind you! We are happy to hear that you've been able to cut cost, streamline your practice and get more time back for the things you love! RI Reanna I. MH Therapist & Transformation Nutrition Health Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Great options overall and better pricing than other EHR systems. " May 30, 2023 4.0 Overall it has been great. Pros The cost and all of the features that are available. Cons I wish there were premade template library in the document section. It is a little wonky trying to create documents and then it is trial/error to get them to where you need which is very time consuming. I am still going through my documents and needing to change small things that I didn't catch. That is one feature that I do miss from Simple Practice- they had an amazing library of document templates, assessments (PCL5, health assessments, etc.,). Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reason for choosing TheraNest There were many other products that I evaluated, and they were either missing telehealth or were incredibly expensive. Some had wonderful features but all in all, price is important and ease of access. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The cost kept increasing and the billing as I wouldn't get paid for 2-3 days after seeing a client. Review Source CB Carla B. Psychologist Co-Owner Mental Health Care Used the software for: 1-2 years ### "Very disappointed " December 16, 2021 1.0 Pros Easy to learn but too many flaws Billing is easy - we just used billing for a while. We did seek assistance from customer support. Wasn’t helpful Cons Customer service responded with a canned note blaming old technology or bad internet on my part. I have a new Mac and Google fiber - but paid for service anyway. It wasn’t me. Many reviews complain abt customer service. Telehealth is very spotty. Last week problems on chrome, this week problems on safari. Initial assessment form is not editable. Not comparable with other telemedicine apps. Overall billing and notes are easy - but changing soon. Burke Counseling Carla Burke PhD licensed Psychologist Kansas City Missouri \[SENSITIVE CONTENT\] Review Source SP Sarah P. Practice Manager Mental Health Care Used the software for: 2+ years ### "Superb Software" June 26, 2019 5.0 I can't imagine using any other EHR for our practice, and I have used at least three others before. The customer support team alone makes this service worth it, but the ease of use and workflow is so appreciated and truly makes my day to day tasks so much more efficient. Pros Theranest offers a very easy to use EHR, making it incredibly efficient to manage and bill for our practice of 350+ clients. The K-Base, though an often underused resource, is filled with all kinds of wonderful how-to articles and videos, the flow of use for scheduling, billing, taking notes, etc is sharp and efficient, and the support team is one of the best I have ever used in any professional and personal capacity. Cons Any process or service within this program that I did not enjoy was relayed to the support staff, and quite often they are working hard to hear their customers feedback and make appropriate changes to help improve their users experience. My biggest complaint from the beginning was the lack of ability to filter clients strictly based on their insurance carrier, but that has been in the works as an improvement for a little while and is in the pipeline to come through so I have no complaints! Review Source Response from Ensora Health July 3, 2019 Sarah thank you so much for the glowing review! It's customers like you that make us better. Thank you for your support and loyalty to TheraNest! PA Philip A. Psychologist Mental Health Care Used the software for: 2+ years ### "Review of TheraNest" June 17, 2023 5.0 Excellent. I have been using TheraNest since 2014. The program originally served my needs as a solo practitioner in search of an efficient paperless practice management tool from the beginning and has only been getting better since. Pros Ease of use for my paperless solo psychotherapy practice.Critically important for scheduling, patients records, patient histories, therapy notes, and billing. Cons There are still a few residual button-labeling, semantic inconsistency, and page-targeting issues that I think need to be resolved for the program to perform at its very best from a user-interface and user-experience point of view. That said, improvements are continuously being made by the Development Team. Note that the user interface has been recently revised and refreshed for dramatically improved appearance and ease of navigation. Reason for choosing TheraNest Value: features for price, and customer service which has always been outstanding. Review Source MN Melissa N. Therapist Hospital & Health Care Used the software for: 6-12 months ### "Easy for a busy woman to use" April 8, 2022 5.0 Pros I love that Theranest makes it easy for me to spend less time writing notes and more time spending time with the clients I work with. Note-writing is simple because of the ability to copy from previous notes and quickly change any parameters that changed in this particular session. Some clients don't change much in certain areas from session to session so it would be a waste of time to rewrite or re-click the data that is consistent. It is easy to look at previous notes so I can review my cases as needed to be a good and consistent therapist. It's also good to have my treatment plan referenced in each note if I need it. Billing is simple from my end as a therapist working with an admin team. This is a platform that takes therapists' needs and workday requirements into perspective. And again, the less time I spend on it, the better. Cons The software almost always works, but one technical problem interfered with my ability to label two notes with the correct day once, which is honestly not too bad in comparison to any other experience I've had with other platforms (Kareo, etc). The problem was resolved within one week, appropriate notifications of progress on the issue were made, and it hasn't happened again. Review Source CL Char L. Admin Assistant Mental Health Care Used the software for: 2+ years ### "Exactly what we needed for our needs" November 21, 2019 5.0 Theranest has been very helpful to us for file storage purposes and the easy generation of therapy notes. We were having to deal with another therapy note writing system for our sister agency, and boy were they confusing and just not user friendly. It really made up appreciate what we have with Theranest. Their customer support section is great! Always friendly and helpful. They solved a very serious problem with our on-line usage of many webpages and the inability of being able to read PDF's for them all. It saved us a lot of time when they had the answer that everyone was asking when different programs didn't want to talk nicely to each other and function. It was a godsend! We are very happy with the service we have had! Pros It was easy to learn how to use the different functions that we needed. This system has a whole lot of uses but we do not use them all for our small company. What we do use has made document storage so much more easier than paper filing, and the versatility of being able to access it from other locations was a life saver for those late night calls from our employees needing to work. We could help them no matter what time of the day. They are constantly working to make improvements and add more functions. Cons Forms are not as customizable as we needed, but they are improving on this. My example would be when we would have to print up therapy notes for records release, the initial set up of their forms caused a simple checkbox note to print out to 4-5 pages of paper and in giant fonts! Yikes, that was a lot of waste just to have to fax client's records somewhere. Lots of trees went into those record releases, trust me. But Theranest listened to this and made the forms so that we could change how they printed. It was not picture perfect on some of them, but we were able to get down to 2-3 pages of printing! Review Source Response from Ensora Health December 6, 2019 Thank you so much for this glowing review! We are so happy to hear that you are enjoying TheraNest! SH Shea H. LPC-A Mental Health Care Used the software for: I used a free trial ### "Easy to Use and Affordable-Great for LPC-A or Intern Level Therapists" August 24, 2021 5.0 I only used my trial version for about half of the time before I went ahead and subscribed to the full version. This is by far the best EHR for my needs! I also can't say enough good things about the customer service! Pros I tried several different software systems prior to finding Theranest. All the other softwares systems were made for Therapist who had their own practices, or for Practice Groups. I needed a compliant EHR that would allow me to store my client notes, and allow for my supervisor to review and co-sign with ease. I kept running in to EHR's that would charge extra for my supervisor to be added as staff, or would force me to use unnecessary features before I could create my client's progress notes. I also love that Theranest allows for some modifications to help fit my needs better during use. I also love the option to add the Wiley Planner and Progress Notes plan so you can have the Wiley Planner at your fingertips with drop-down boxes. (I have not been able to subscribe yet, but it is a cool option). I also cannot say enough about the customer service. I have received nothing but quick responses, and personalized help when needed. I had the pleasure of working with Allen Chew to help answer my questions via phone and email, so ask for him if you can! Cons At first, there was a slight issue with being an admin and a therapist under the same sign-in. I was told I would need two different logins, but I figured it out where I was able to keep my same login. So far I have not come across any issues with doing it that way. Also, I do come across a lot of boxes/fields that I do not need in my notes or intake documentation that I wish I could delete. I can easily skip these unused boxes, so it's not a big deal. Reason for choosing TheraNest See above answer Review Source JudyAnn L. Phone Specialist/Scheduling Used the software for: 1-2 years ### "My experience has been great. There have been some changes to get used to, but we've gotten there." March 30, 2018 5.0 Professional benefits for practice management. Pros Flexibility to manage the calendar without losing information. I like the options. Being able to add service codes for a busy practice. The in-practice chat is invaluable for the clients using it. Search and expanded view are very helpful. Powerful and speedy when uploading files. Real support. I've made requests for changes (along with others) and received attention. I've found some 'hacks' that made my task go smoother and enjoyed sharing them with support. Colorful. May seem a little thing, but we can have distinctive identity on the calendar for each or for all. Not necessary to open a completely different screen. Every effort to be secure. Never a problem with security or an uneasy hint that things aren't working right. Almost zero down time. We're working with 'machines', there is bound to be some down time, but the occurrences have been rare and quickly solved. Professional action. This reflects on patient desire for security. The appearance and behaviors for entering information are professional. Ample patient reminders. Patients can respond to reminders to connect with me if we miss one another on the phone. Email is especially good for this. I reviewed this software about a year ago and have come to like it even more. Cons A disappearing con: tutorials and knowledge base has expanded during the time I've been using the software. Review Source Response from Ensora Health September 18, 2018 Thank you for your fantastic and thorough review, JudyAnn. We continue to build out more support documentation and videos to help you and your team. GL Gerald L. Director Mental Health Care Used the software for: 2+ years ### "End user review" July 18, 2020 3.0 The best online scheduling software that is available to us in Asia. Pros It is oriented to my profession - mental health care. It has most of the functionality that our company needs: - appointment scheduling - room booking that prevents double booking, a must for us because we have 9 staff sharing 3 offices - invoice/receipt generation is easy - International user friendly, we are in Hong Kong - has the necessary features for managing the financial side of the business - appointment reminder features, easily editable reminder message - TN consistently add useful features to help with the business, e.g. custom forms, improved ease of use of the software - integration with other calendars - color coding for staff, ease of identifying each other on the master calendar - staff permissions feature - customer support has been excellent from the beginning Cons \- staff permissions can be item selectable rather than group together in the basic five categories - basic navigation still needs some touch-up - mobile app needs an update - need to expand the list of reports that can be generated or permit selectable items to be generated for a report Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/) Reason for choosing TheraNest International user friendly, has room booking features, reasonable price Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Ease of use, and TN is oriented to my business Review Source Response from Ensora Health July 28, 2020 Thank you for your thoughtful review Gerald! It's been our pleasure to have worked with you and your growing practice the past few years. CC Christina C. Therapist Individual & Family Services Used the software for: 6-12 months ### "Easy to set up and use; reliable; sustainable." July 22, 2022 5.0 Agile tool, trustworthy, dynamic, comprehensive. Pros I have found the set-up easy, the tutorials and knowledge base useful, the customer service responsive, and the tools easy to use and teach colleagues to use. Cons The migration of our former EHR system (MyClients+) has yet to occur, as it is not clear how easy it will be to access the records from former clients if needed. We could use some hand-holding to get this accomplished. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing TheraNest Customer service, price, apparent ease of migration of former system (though this has not yet panned out). Review Source SF Sonya F. Mental Health Therapist Mental Health Care Used the software for: 2+ years ### "All-inclusive and Easy to Use" April 15, 2022 5.0 Very good experience and looking forward the future with TheraNest! Pros Easy to use, customizable, all-inclusive, and always updating and adding new features. Cons Would like for even more ability to customize the layout and wordage on the initial diagnostic interview/intake assessment form and to have the ability to auto populate from intake forms completed by patient via the client/patient portal. Review Source LS Lori S. Therapist, owner Mental Health Care Used the software for: 1-2 years ### "Portable, safe, and easy to use practice management software" July 28, 2022 5.0 My clients can pay their bills online (and always see their balance), are reminded of appointments (fewer "no-shows"), and all of my records are stored efficiently and securely online. No hassles, no worries, and less room needed for storing all of that in paper format in my office. Pros I love that all of my information is located in one place. I can track appointments (and access this on the go!), manage records, send statements, and track client balances, all in one place. The templates are customizeable and keep my record-keeping streamlined, consistent, and professional. Most fields are also editable (service pricing, client balance, etc). Cons I still need to use QuickBooks to manage my expenses and overall business transactions, but this feature is not what Theranest is designed to do (or necessarily should, even). Review Source JH Jade H. Office Manager Mental Health Care Used the software for: 2+ years ### "Great PMS for big or small...." October 4, 2021 4.0 We appreciate that everything on this software is all-in-one and is cloud-based. Meaning, as long as we have internet, we can run our business. Pros Our organization is growing each day, and TheraNest always keeps up. The wonderful thing about this PMS is that when we need assistance, we have been able to reach out and get hands-on support. Cons As we continue to grow and expand, we have many hands in the pot. Although TheraNest accommodates for that, they quite often have upgrades or updates which change some minor features. These changes confuse members of our team, and mistakes are easily made. We appreciate that TheraNest has been better about notifying us by email of upcoming updates. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing TheraNest Price was better and more in line with our mission. Review Source EB Erika B. Owners Mental Health Care Used the software for: 2+ years ### "Prevents you from leaving the EHR" October 13, 2023 4.0 Thumbs down. Too long to respond to tech support. Ignored me for a week and still doing so to open up my deletion period and generally do not have a fix for the answer so, you just cope with it. Pros Theranest had ease of navigation inside their system for the most part. Cons If you do not use their clearing house, they charge you extra and then start messing up your EDI and billing. They will NOT allow you to manage your charts in a timely manner when trying to leave their system. I have been trying to leave their system since August and it is now October. Because they are making it difficult to leave, it is forcing me to pay for a system at a high price that I am not using. For example, you have to delete everything one at a time, and then they only let you delete 3 people a day. So, they are making bank because I cannot leave their system from their lock down of MY CHARTS. Imagine when you have almost a thousand or more people to exit the system how this impacts you financially as a business owner. So, essentially, I am paying for 2 EHRs. Review Source Christy C. Licensed Clinical Psychologist Mental Health Care Used the software for: 2+ years ### "Excellent practice management software for my solo practice. " December 6, 2018 5.0 Pros I find the company is always growing, looking for ways to improve based on clinician feedback. Two changes/improvements have been made that I've requested (along with others) and they've made many many other improvements that hadn't necessarily occurred to me but that have increased efficiency or streamlining. The customer service is excellent. I used to spend hours doing my billing, and before that paid a human being by the hour to do it for me, and now it's literally a few clicks. I have very busy solo practice (30-35 patient hours per week) and I am 100% on top of my Intakes, notes, billing and incoming payments. Cons It has definitely steadily crept up in cost since I started using it in 2014, but I've compared it to other platforms and it's comparable or less for what you get. There are many features that I don't need at all in a solo practice, but again, this is probably true in other platforms (this, I'm not positive about) and anyway, I don't feel like I'm paying for a bunch of stuff I don't need. Review Source Response from Ensora Health December 19, 2018 Thank you so much for your kind words, Christy. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for loyal customers like you. MM Michelle M. LCSW Mental Health Care Used the software for: 1-2 years ### "Theranest Supports my Private Practice" October 4, 2021 5.0 Overall, I really enjoy using Theranest for my EHR, & billing needs. Since it is all in one place, I am able to take care of these needs with ease. Pros It took me a bit to get to learn all the ins & outs of the software. However, on a personal level, I have to practice something until I am able to do it with ease. The Knowledge base in Theranest helped me look up anything I needed to learn to do and the instructions are very easy to follow, especially because they have videos to show you as well. Thus, it was in this way that it made learning how to navigate all the features with ease. Cons The process that was the most difficult, and still have not figured out is the APEX system, I thought I had gone through all the steps, but it still kept giving me trouble and then I gave up. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing TheraNest I liked the aesthetics of TheraNest and it seemed more user friendly when I was doing the trial period for both products. Review Source PS Pat S. Owner Hospital & Health Care Used the software for: 2+ years ### "Stay away from TheraNest " August 8, 2023 1.0 It worked for a few years. When I tried using more of its capabilities it does not worm Pros It worked for a while. Once I started using it for billing it does not do what is promised and customer support has not at all been helpful Cons The billing software does not work. The treatment planning softwares through Wiley is not at all comprehensive Reason for choosing TheraNest A friend recommended it Review Source SE Scott E. Director of Operations/Therapist Mental Health Care Used the software for: 2+ years ### "Excellent Product" February 24, 2023 5.0 Very positive experience! Pros I most like the one location for all aspects of our business. We have grown and TheraNest can handle the growth giving us accurate reports and scheduling practices. Cons The app is less reliable and not as user friendly. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing TheraNest TheraNest could handle our size of company Review Source SH Sean H. Therapist Mental Health Care Used the software for: 2+ years ### "Works great!" July 20, 2023 5.0 Pros Theranest works great for my 2-person private therapy practice. It's easy-to-use, simple, and the price is right. I'd definitely recommend Theranest to a colleague. Cons There are some little design things that I wish read more easily (like the main calendar) and places where the payment collection could be easier, but there's nothing that's seriously difficult about using Theranest. Review Source KA Karen A. Therapist (LMHC) Used the software for: 1-2 years ### "Overall, my favorite EMR of the five I have used and tried." February 21, 2018 5.0 Pros Set up to document all phases of counseling; ability to upload documents into client records; MSE with each progress note; can email clients through client portal for HIPPA compliance; clients can securely complete, sign, and submit intake paperwork through client portal; ability to accept credit and debit cards easily for services rendered; GREAT invoicing and billing features; automated appointment reminders; integrated calendar; multi clinician capability; Wiley planner and progress note features; the reports feature is fantastic for tracking payments, invoices, and notes status. Subscribers can also develop custom forms for clients or for clinician documentation needs. The help and tutorial features are easy to follow, and customer service has been responsive. TheraNest continually seeks feedback about subscriber needs and uses that feedback to improve their product. There is also an internal office chat box feature. Cons Like any product, it is not perfect. The calendar feature is good but has room for improvement with respect to appointments spilling into nonwork hours or the occasional time I choose to see clients outside my regular hours to compensate for conferences or other needs taking time from my regular client schedule. I understand this issue is being addressed. Progress notes can be lengthy due to incorporation of the client's entire treatment plan into the note. I have yet to find a way to mark treatment goals and objectives as completed in the treatment plan even when using the review feature. This would be a helpful feature to track a client's progress quickly and for planning future session interventions to address unmet goals. Review Source Response from Ensora Health September 18, 2018 Thank you for the review, Karen. You can now select to schedule outside of selected working hours on a client appointment. :) AH Amy H. Owner/Therapist Mental Health Care Used the software for: 2+ years ### "Recent Failures" August 5, 2020 4.0 If you asked a few days ago I would have said it’s pretty decent but in recent changes they lack integrity and are taking advantage of customers in a pandemic. Not a company I want to be a part of anymore. Regardless of some great features I would look elsewhere. Pros I have used Theranest since it was a new company. In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials. They offer a wide variety of services. Cons I liked most things up until this year. Their customer service has been spotty this year and I was giving a little grace due to COVID but have learned that they were bought by another company in Feb of this year and that has brought about the change. Their telehealth option has been reasonably priced and has worked fairly well with the occasional glitches- it could use some improvements but 8/4/20 they sent an email stating that they are raising the telehealth fees for anyone seeing more than 30 clients a month by about 400% and raising their already high credit card rates fairly significantly. In an email I was basically told by their customer service rep that my business wasn’t that important to them. Alternatives considered [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/) Reason for choosing TheraNest The quality of the product at the time. The interface was superior at the time. Review Source JS Jennifer S. Psychotherapist/Business Owner Mental Health Care Used the software for: 2+ years ### "Without Theranest I'd be lost " May 2, 2022 5.0 Theranest makes running the practice overall more efficient. It's easy to use, easy to train others, has great support and educational resources about its many features, and most important, we are getting a great reliable, great program for an affordable rate! Pros The feature of Calendar and Patient Scheduling is absolutely wonderful and makes keeping track of appointments so efficient and reliable. I really value the Reminder Call features. The Patient Portal really allows my clients to handle their bills so easily. Much quicker payments! Cons Nothing to like the least of. Can't complain. Reason for choosing TheraNest Great reviews, cost, and ease of use. It doesn't look pixilated or run on an archaic DOS system. Review Source JB Joanne B. LICSW Mental Health Care Used the software for: 2+ years ### "Can't live without you" January 23, 2023 4.0 Overall I am pretty happy. My use for this program may not be comprehensive, but I cannot live without it. Pros Being able to keep track of clients, new and archived. Cons The telehealth portion does not work well for me. I tried it and decided to go with an EMDR friendly telehealth platform. I also dislike the portal. My clients often have difficulty getting into it. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.