--- title: "Ostara Systems Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ostara Systems Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/130427/Ostara-Systems/" page_type: "product" language: "en" --- # Ostara Systems Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ostara Systems ## What is Ostara Systems? Whether you are looking for a streamlined workflow, asset management or just increased visibility and cost control, Ostara has the Maintenance Management solution for you. The product has been developed to be highly configurable and is aimed firmly at providing clients with the tools they need to control their buildings assets and compliance. The Ostara product is used globally, in more than 13 different countries, and more than 12 different languages. ## What is Ostara Systems used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £1000 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ostara Systems?[Manage this product listing](https://www.g2.com/products/ostara-systems/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ostara Systems 4.7 (15) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price £1000 Other, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (15) Ease Of Use 4.8 (1,068) Value For Money 4.6 (14) Value For Money 4.7 (986) Customer Service 4.9 (15) Customer Service 4.8 (1,006) ## Ostara Systems alternatives [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) [4.4 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/12444/Maintenance-Connection/) [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [4.5 (429)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100468/eMaint-CMMS/) [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [View all alternatives](https://www.capterra.com/p/130427/Ostara-Systems/alternatives/) ## FAQs about Ostara Systems Overview ### Which roles and teams benefit most from Ostara Systems? Ostara Systems is most used by facilities, property, and estates teams that manage maintenance requests, asset oversight, and service delivery across buildings. Procurement and logistics leaders use it to control purchasing workflows and supplier coordination, while operations, support, and systems managers rely on it for issue tracking, administration, and process visibility. Answer based on 15 reviews Overview ### What company size and industries is Ostara Systems built for? Ostara Systems is built primarily for enterprise organizations, which make up 71% of reviewers, with hospitality the leading industry at 29%. It serves facilities, maintenance, and estates managers across retail, restaurants, pubs, financial institutions, hotels, leisure outlets, commercial offices, charities, and both private and public sectors. Answer based on 15 reviews Features and Usability ### What are the key features of Ostara Systems? Ostara Systems offers asset lifecycle management, work order management, and preventive maintenance for equipment and facility assets. It also includes scheduling, task management, inspection management, and incident management, plus audit trail, access controls/permissions, reporting and analytics, mobile access, and accounting integration for operational tracking. Pricing ### How much does it cost and what fees or limitations are included? Ostara Systems starts at £1000 per month for the Basic plan, which includes all modules by default. No other pricing tiers, free trial, or setup fees are listed in the provided plan data, so the Basic plan is the only stated starting point. Integrations ### Which third-party tools and platforms does Ostara Systems integrate with? Ostara Systems integrates with 2 third-party platforms: Oracle Fusion Cloud ERP and Sage 500. These catalog integrations connect Ostara Systems to ERP and accounting workflows, supporting data exchange with enterprise finance systems. Getting Started and Support ### What training and onboarding options does Ostara Systems offer? Ostara Systems provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos give teams self-paced training resources. Getting Started and Support ### What customer support options does Ostara Systems offer? Ostara Systems provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 5,476 Maintenance Management reviews Capterra data shows that buyers of maintenance management software rank the following features as their top priorities: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) Ostara Systems supports all three of the features reviewers identify as most important: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses schedule maintenance proactively, track repair activity in one place, and maintain complete equipment records, allowing teams to reduce downtime, improve asset oversight, and keep service operations running efficiently. Work Order Management 4.7 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Preventive Maintenance 4.9 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Service History 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Mobile Access 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Maintenance Scheduling 4.6 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Ostara Systems 53 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Checklists: An itemized to do list that can be edited as tasks are completed - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (14) 4.5 Based on 14 reviews ## Pricing Value for money 4.6 (14) [View pricing plan details](https://www.capterra.com/p/130427/Ostara-Systems/pricing/) Basic £1,000 Other,Per Month It includes: - All modules included by default Value for money 4.6 (14) 4.6 Based on 14 reviews ## Integrations [ Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)[ Sage 500](https://www.capterra.com/p/227242/Sage-500/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (15) 4.9 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(11) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KG Kelly G. Facilities Co-ordinator Warehousing ### "Great system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 21, 2025 Overall, its a good system with access to a great amount of information. Pros The ability to track PPM maintenance works and remedials with ease. Cons I sometimes find the quote ordering process a little confusing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Abbi-Jade A. Client support advisor Facilities Services ### "Ostara Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2025 I have genuinely never had a terrible experience with Ostara. It doesn’t run slow often or crash at all. Pros \-Automatic renewal of PPM’s when they are next due based on their frequency. -How you can filter jobs based on site, service line, status of work order etc-it’s perfection. - Define work order option to show all existing work orders either historic or current - Reports section - export straight to excel is amazing Cons As soon as our engineers pause a work order on Ostara - it goes into pending authorisation out of our sight. This is where they write their findings/any needed remedials so this can be missed if the client don’t authorise work order in time. We don’t have the option to write a private note/update/message on work orders :( Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 4, 2025 Thank you ever so much for your kind words Abbi. We are so glad to hear you are getting such a positive feeling from using our system. PW Paul W. Procurement Manager Hospitality ### "Procurement in Ostara" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 9, 2024 Knowledgeable support desk who fully understand the platform. Good reporting module which are fully adaptable. This is my second review to replace my first please... Pros Supports everything you need and easy to adapt, with simple interface for users Cons I would like to see API interfaces which fully interact with all contractors platforms Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AG Anthony Grant M. Senior Manager - Property Financial Services ### "Yorkshire Building Society - Ostara Systems Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 1, 2024 The Ostara team continue to be very customer driven. They are always available and will always look at how solutions can be provided even outside their core offering. Pros Responses to any issues, good communications, adaptability of the product. Cons I have not found any aspect of this service provision to be inadequate in any way. Service levels have been at least to the expected standard and often exceeded. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 10, 2024 Thanks Tony, your kind comments are appreciated. Our job is so much easier when we are working with such a positive Team. MT Michael T. Operations Manager Retail ### "Ostara feedback " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 28, 2024 Overall Ostara is a solid system, its stable and the team get on top of any issues quickly should they arise. We weren't the easiest of clients to work with during the in initial setup phase, but the team were very tolerant. Pros The desktop version & mobile app work really well, they allow for easy navigation and the features cover most aspects of what we require. When a need for a function arises that isn't covered in the system, the team are happy to work with us at finding a solution that will meet requirements. Cons The portal is dated & clunky. It would be beneficial if you provided a more extensive user guide for external contractors that could be passed on, I found it quite difficult to advise external contractors on portal functions that I hadn't used myself in the early days. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Mike C. Services Manager Banking ### "Ostara Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 29, 2024 Positive, supported us on our journey, the Team extremely knowledgeable, approachable and accommodating for both simple and complex requirements. Pros Team Support of operation, flexibility to adapt, product knowledge, report data, asset database, T&T via the mobile technology Cons Dashboards need updating, Finance a bit clunky, loading of assets a bit clunky Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MD Matt D. Property Manager Hospitality ### "Ostara Systems Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 15, 2024 Pros Ostara is a feature rich, flexible system that providing great value for money and all the functions we need to manage maintenance across a large property estate. Cons Very little - the Ostara team are flexible and accomodating, and my experience is that any gaps, missing functionality or quirks can be introduced or resolved during their regular update schedule. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 19, 2024 Thank you so much for your review Matt! Its a pleasure working with you and the Whitbread team! We look forward to continuing to work with you in the future. AH Alex H. System Manager Hospitality ### "Whitbread / Ostara" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 8, 2024 Ostara & Whitbread have a strong & collaborative relationship. We consider the team at Ostara an extension of our colleagues - we have worked together to develop a system which we are proud to use and we look forward to continue working with them Pros It's configurability has allowed us to adapt & develop the system to meet our often bespoke & changing business requirements Cons Having separate Desktop & Portal (web) access, although this is on their roadmap to change Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Joe F. Development Director Leisure, Travel & Tourism ### "Joe's Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2024 Pros Full CAFM functionality, all information available, great Support Team Cons Desktop App clunky, PPM/Contract scheduling could be easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2024 Thank you so much for your positive comments! It is always a pleasure working with you and your colleagues and we look forward to continuing to work with you and the team in the future. JF Julie F. Head of Estates and Facilities Retail ### "Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2024 Excellent system and service. The system is really easy to use and has helped us to automate many of our manual processes. Pros The Ostara team provide exceptional customer service from the point of initial engagement, through mobilisation and into BAU. They are extremely helpful and always willing to assist/develop the system. Cons I have no issues at all with Ostara systems. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 2, 2024 Thank you so much for your review! You and your team are an absolute pleasure to work with. We look forward to continuing to work with you in the future. [View all Reviews](https://www.capterra.com/p/130427/Ostara-Systems/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.