# Page 4 | Reservio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Reservio the right Reservations solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130471/Reservio/reviews

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Reservio

4.6 (142)

[View alternatives](https://www.capterra.com/p/130471/Reservio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Reservio

## Showing most helpful reviews

Showing 76-100 of 142 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AG

Anne G.  
Professeur de yoga aerien  
Sports  
Used the software for: 2+ years

### "Très pratique et fiable "

September 8, 2025

5.0

Pros

Facile d’utilisation pratique pas de coup de téléphone pour réservation. Fiable et mise en place très facile

Cons

Les commissions de paiement sont trop chères. Les couleurs des plages horaires sont très fades. Le chemin pour modifier une séance est trop long

Review Source

SV

Simona V.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "DISAPPOINTMENT & unprofessional "

October 18, 2024

1.0

Absolutely nothing, after buying the program, I’ve received a multiple email regarding technical issues, what was reasoned as “Not fixable as of now”. It’s been 14 days and I’m not able to get any update, result neither a different answer from the team except Feel free to contact us…… I haven't been able to use the program not even for a day. Also, I’m requesting you to not mislead your customers with false information about your 100% functional system portal as you state on your System Functionality page.

Pros

Nothing. Absolutely nothing as I wasn’t able to use it not even for a day after the payment was done.

Cons

Everything Unprofessional behavior towards your customers, false information on your website

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing Reservio

Absolutely nothing, after buying the program, I’ve received a multiple email regarding technical issues, what was reasoned as “Not fixable as of now”. It’s been 14 days and I’m not able to get any update, result neither a different answer from the team except Feel free to contact us…… I haven't been able to use the program not even for a day. Also, I’m requesting you to not mislead your customers with false information about your 100% functional system portal as you state on your System Functionality page.

Review Source

Response from Reservio

November 13, 2024

Hello, Thank you for sharing your feedback. We’re really sorry to hear about the frustration you’ve experienced, and we totally understand how disappointing it must have been to not use the service as expected. To clarify, everything in the system was working fine except for the online payments feature, which had a technical issue that impacted your experience. We’re happy to let you know that this issue has been fully resolved, and everything is running smoothly now. Because of the inconvenience, we have issued you a full refund, which we hope helped make up for the disruption. We really appreciate your patience and your feedback—it’s crucial as we continue to improve. If you decide to give us another try, we’d love to have the opportunity to serve you better. Feel free to reach out if you have any other questions. Best, Petra Reservio team

RM

Rita M.  
Libero professionista  
Management Consulting  
Used the software for: 6-12 months

### "Consigliatissimo"

September 1, 2025

5.0

Ottima esperienza, mi aiuta molto cono la gestione programmata degli appuntamenti, la possibilità di aggiungere o modificare i servizi offerti e il promemoria di appuntamento ai clienti top.

Pros

L'autonomia dei clienti nella presa appuntamenti e la gestione automatica dell'agenda elettronica...

Cons

Il servizio sms non incluso.

Review Source

LG

Luca G.  
Farmacista  
Pharmaceuticals  
Used the software for: 2+ years

### "Semplice e funzionale"

September 4, 2025

5.0

ho iniziato nel covid per la prenotazione dei vaccini, e non abbiamo più smesso di usarlo. lo usiamo per tutti i nostri servizi

Pros

è facile da comprendere e la veste grafica consente un utilizzo dalla parte dispositiva molto pratico

Cons

i servizi a pagamento possono essere un ostacolo. sarebbe bello poter avere un integrazione con whatsapp

Review Source

CV

Cyrielle V.  
Coach sportif  
Sports  
Used the software for: 1-2 years

### "Je recommande "

September 14, 2025

4.0

J'utilise réservio dans le cadre associatif les adhérents réservent leur séance de sport au créneau enregistré.

Pros

Réservation simple pour les clients, je n'ai des retours que positif. Il faut rester sur du simple que c'est actuellement

Cons

Relance sms mailing ce sont des options payantes trop cher.. à revoir, si cela pouvait être un peu plus personnalisable gratuitement

Review Source

LD

Lorenzo D.  
CULTURAL  
Entertainment  
Used the software for: 1-2 years

### "Conveniente "

September 4, 2025

4.0

Lo utilizamos para la asociación cultural con el fin de permitir a las personas reservar entradas para los eventos que organizamos durante el año.

Pros

Es un servicio que te permite aceptar reservas online y, al mismo tiempo, el pago por parte de los clientes, que se ingresa en tu cuenta corriente en pocos días.

Cons

Por el momento, no se me ocurre nada negativo sobre el servicio ofrecido por Reservio. A lo sumo, algunos mecanismos son un poco demasiado elaborados y tal vez deberían simplificarse.

Review Source

LH

Ludovic H.  
Psychopraticien  
Mental Health Care  
Used the software for: 6-12 months

### "Une bonne plateforme de réservation"

September 8, 2025

4.0

Je suis globalement satisfait des services que propose la plateforme réservio ainsi que son service clients.

Pros

La simplicité de l'interface de l'application ainsi que l'utilisation pour les clients est très pratique

Cons

les difficultés rencontrées dans la synchronisation avec l'agenda Google qui ont mis plusieurs mois à se régler.

Review Source

EB

ELLEN B.  
COACH  
Sports  
Used the software for: Less than 6 months

### "EXPERIENCE PARFAITE"

September 8, 2025

5.0

LES ADHERENTS RESERVENT LES CRENEAUX DE SPORT ET CELA ME SOULAGE BEAUCOUP DE NE PLUS RECEVOIR DE SMS DE LEUR PART. EN UN CLIC JE VOIS QUI VIENT AU COURS

Pros

LES ADHERENTS PEUVENT FACILEMENT RESERVER LES CRENEAUX ET LORSQU'ON A UNE QUESTION, L'EQUIPE TECHNIQUE REPOND TRES RAPIDEMENT

Cons

ON TATONNE UN PEU AU DEBUT ET C'EST NORMAL MAIS L'EQUIPE REPOND TRES VITE SI ON A UN PROBLEME, JE RECOMMANDE

Review Source

JD

Juliette D.  
Responsable communication  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Excellent rapport/qualité-prix"

June 3, 2025

5.0

Réservio est un logiciel vraiment très pratique, notamment dans le cadre de réservation pour des événements tels que les portes ouvertes de notre établissement scolaire. Il nous permet d'avoir les informations nécessaires de futurs élèves/étudiants, avec un prix d'abonnement vraiment raisonnable, l'équipe est très réactive en cas de problème.

Pros

Facilité d'utilisation pour nous (création des classes, groupes...), et pour les personnes qui s'inscrivent (parents, futurs élèves/étudiants)

Cons

seulement le fait qu'on ne puisse pas dupliquer directement les créneaux qui ont les mêmes spécificités

Review Source

gD

gaetan D.  
responsable technique  
Construction  
Used the software for: 6-12 months

### "Satisfaits du service"

September 15, 2025

4.0

nous l'utilisons dans le cadre du passage en logement pour des diagnostics ventilation. en première approche c'est plus efficace que les appels ou le porte a porte. cela permet d'atteindre environ 50% des gens /

Pros

prise de rendez vous facile et claire pour le client agenda facile d'acces le qr code peut etre communiqué par mail ou affiché pour les prises de rendez vous

Cons

difficile de limiter les plages de rendez vous, nous gerons cela avec des conges mais je ne trouve pas ca pratique lenumero a entrer est en 0033 et ce nest pas toujours clair pour nos clients

Review Source

ND

Nathalie D.  
praticienne neurofeedback et réflexologie plantaire  
Alternative Medicine  
Used the software for: Less than 6 months

### "Un outil extra"

December 5, 2024

5.0

Je suis très contente de cet outil et le recommande à 100%

Pros

très simple à utiliser - une aide possible par chat - l'offre gratuite comporte beaucoup de fonctionnalités.

Cons

Je n'ai trouvé que des avantages et n'ai pas de suggestion à proposer!

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Calendly est payant à partir du moment où on inscrit un 2e type de rdv

Review Source

MA

Miriam A.  
Admin  
Education Management  
Used the software for: I used a free trial

### "Great for appointment scheduling "

June 4, 2025

4.0

Pros

Used it for easy appointment scheduling, i thought it was good and easy to organize and quickly find appointments

Cons

I only used the free trial so don’t have major negative points. I have not used other similar software so to me this was great

Review Source

EDUARDO O.  
ASESOR DE IMAGEN/STYLISTA/MAQUILLADOR  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Multidisciplinary, flexible, functional and robust."

January 6, 2020

5.0

Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.

Pros

Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

Cons

I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

Review Source

VR

Verified Reviewer  
GERANTE  
Individual & Family Services  
Used the software for: 6-12 months

### "Application très intuitif"

November 15, 2023

5.0

C'est un logiciel que j'utilise depuis 7 mois maintenant, m'a énormément faciliter mon organisation des plannings des salariés, rappel de rdv au clients je recommande

Pros

Me facilite l'organisation des interventions

Cons

dommage qu'il n'est pas un accès pour les salarié

Reason for choosing Reservio

Sa facilité d'utilisation et le rappel de rdv aux clients est très bien pensé

Review Source

AD

Armande D.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "Un bon logiciel de gestion des reservations"

February 17, 2023

4.0

Reservio m'a permis d'effectuer efficacement la gestion administrative d'un salon de beauté, en facilitant et en optimisant les activités quotidiennes comme les prises de rendez-vous . Un avantage que m'a apporté ce programme est le développement d'affaires grâce au marketing numérique , permettant le développement et le positionnement de mon entreprise comme l'une des plus prestigieuses de ma localité. Je suis satisfaite de la performance de ce logiciel

Pros

Interface intuitive et facile d'utilisation.Bonne connectivité entre le personnel et les clients.

Cons

Il n'y a pas d'application mobile ni d'outil pour les facturations.

Review Source

VD

Vanessa D.  
Centre Manager  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Easy to learn and implement for anybody"

July 27, 2020

5.0

I spent a few hours researching and comparing different booking systems . I found Reservio to be very reasonably priced, easy to use and the great customer service was a huge factor in deciding which software to use as we are confident in the knowledge that we can get quickly help should we need it. I found it easy to find my way around the software and teach to my colleagues who will also be using it. It does everything we need it to do, allowing us to do both singular and group bookings and giving us the option to make appointments public or private which was essential with the type of varied work we do.

Pros

Easy to use interface even without prior experience with type of software. Ease of use for the rest of the team who will be using the software. The statistics and data reports are extremely useful and important for us to access and assess data quickly and efficiently. The "connectivity" for both staff and customers is very efficient and customisable allowing for clear communication. Any teething problems have been quickly resolved with on hand help from the team at reservio through a chat box on the site.

Cons

It would be great to have a html code that allows me to embed the calendar into our website rather than just putting a link to the booking form.

Alternatives considered

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

Reason for choosing Reservio

Customer service location, price, ease of use

Review Source

LM

Louise M.  
Director, Lead teacher  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love Reservio "

February 15, 2022

5.0

The team has been extremely helpful and its easy for my students to use.

Pros

I still love this software. I started using it when the pandemic started and will continue to use it.

Cons

There is nothing I can think of that I don't like,

Reason for choosing Reservio

the customer service and the simplicity, ease of use

Review Source

GU

Guillermo U.  
Administrador  
Religious Institutions  
Used the software for: 6-12 months

### "Funcional, amigable y de ayuda para nosotros"

June 21, 2020

4.0

Estoy en proceso de descubrir las maneras de seguir aprovechando los elementos de RESERVIO

Pros

Tenemos contratado en este momento otro sistema para efectuar las reservas de citas, y consideramos que este mejora el servicio que ofrecemos, sobre todo por la interfaz amigable que presenta. Seguimos descubriendo (el equipo que estamos implementando la aplicación) las funciones que tiene y las maneras que podemos aprovecharlas.

Cons

Posibilidad de ingresar un formulario más personalizado para solicitar información para las citas, al menos no he descubierto sea posible hacerlo en este momento.

Alternatives considered

[TIMIFY](https://www.capterra.com/p/158066/TIMIFY/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

Reason for choosing Reservio

Precio y por la amigabilidad de la interfaz para el usuario final

Review Source

CG

Christian G.  
Trésorier  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Parfait pour les associations "

January 30, 2023

5.0

Très bien pas de soucis particulier une fois que l’on s’est approprié du logiciel c’est parfait.

Pros

Avec le Covid la pertinence de pouvoir prendre rdv en ligne est important

Cons

La gestion des statistiques doivent être plus approfondies

Review Source

AN

Alexander N.  
CEO  
  
Used the software for:

### "Alex Neiford's Review"

May 19, 2014

5.0

I have reviewed several appointment websites from Appointlet to Genbook and I have found that by far Reservio outpaces both products, The calender function is easier. The unlimited features are exceptionally better (staff members, etc...) The pricing point i feel is better than the competition also especially since your premium package is 10 dollars cheaper monthly than the next best competitor that I have seen. I love the session tracking feature, it works seamlessly with my website. I think the only thing that may help is more detail before you buy, in other words there were several questions i had to ask via email (especially about the session tracking ability) before I was sure I wanted to buy. I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email. So I love the product but more explanation of all of you guys great services could possibly help sell more premium memberships WITHOUT people having to call you. If people arent exactly sure what they are buying then they may not take the time to ask and therefore a missed selling oppurtunity. Other than that your service is perfect (better than the rest) but again it took me inquiring about these features as opposed to them being fully explained on the site beforehand. Had all the functionalities been explained on the site I would not have had to email my questions and I would have purchased the package 4 days ago. But nevertheless, i am a huge fan!

Review Source

Response from Reservio

May 20, 2014

Hi Alex, thank you for such a warm feedback. We are very glad you are satisfied with our services and I hope our product will serve your needs well. We are already taking steps to add more information to our homepage. Thanks for letting us know about this!

AC

Anthony C.  
Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great solution with limited features"

January 10, 2017

4.0

This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same. The support is active but the development seems in standby. However a great solution to manage planning of our salon

Review Source

Response from Reservio

January 10, 2017

Dear Anthony, thank you for your review! Customer's feedback is really important to us and is always much appreciated. We are glad to hear that you are satisfied with our product and with provided customer support, hoping that you'll be more satisfied with our development in the upcoming year. Last year, we started to work on a new version of Reservio and it's mobile application (Android, iOS), which will be available this year. You can also look forward to many improvements this year, such as redesigned booking page rolling out this month. Please, don't hesitate to contact us anytime you'd have further questions or need help! Reservio

PS

Paul S.  
Director  
Sports  
Used the software for: 1-2 years

### "Excellent scheduling package"

August 9, 2021

5.0

We wanted to get away from Google data-rape - which we have done. Also wanted a system where users could book but not interfere with other peoples bookings or delete data.

Pros

Reasonably easy to set up though not particularly intuitive - we got there in the end

Cons

Can't book 24hr events. Can't book 24hr events.

Review Source

MJ

Matthew J.  
Director of Finance  
Sports  
Used the software for: I used a free trial

### "Easy Booking Software"

June 30, 2020

5.0

Reservio is helping us with bookings of our sports facilities following COVID-19. It allows us to comply with current guidelines surrounding a return to sport.

Pros

The calendar of available sessions is clear and concise for members to use. It is simple to book into a session. There is good flexibility around the number of participants you can allow for each session and this information is clearly shown to the end-user. The ability for other staff to log on and check bookings of sessions is very useful.

Cons

A little fiddly to set up initially, but easy once you get going.

Alternatives considered

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

Reason for choosing Reservio

Calendar view for members to be able to book sessions.

Review Source

JB

Julian B.  
representante  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excelente"

June 10, 2020

5.0

Pros

muy facil de usar, muy amigable con los usuarios

Cons

no tengo queja, aunque desde la appmovil deberia tener opcion de administrar

Review Source

SC

Sarah C.  
Trustee of UK school Parents Association running Uniform shop  
Retail  
Used the software for: 6-12 months

### "Simply amazing customer service"

July 30, 2020

5.0

Parents of students can now book timed appointments for uniform fitting appointments easily on line at their convenience and they even get reminders and can rearrange or cancel appointments. This task used to be managed by volunteers by email which took MANY hours. \[SENSITIVE CONTENT HIDDEN\] has provided some of the best customer service throughout the set up that I have ever experienced. Due to our charitable and volunteer run nature and only needing the software in Feb, March and August, they offered to reduce their usual fixed term rates which was hugely appreciated. I would wholeheartedly recommend this company and its amazing people to anyone in need of an appointment booking process.

Pros

The software has saved me many hours of voluntary work arranging Uniform fittings by email

Cons

No cons experienced so far and when a few things were unclear during set up, the Live chat function is a great way of asking questions / asking for support which is always given promptly

Review Source

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