# Page 5 | Reservio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Reservio the right Reservations solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130471/Reservio/reviews

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Reservio

4.6 (142)

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Last updated June 3rd, 2026

# Page 5 - Reviews of Reservio

## Showing most helpful reviews

Showing 101-125 of 142 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SG

Sharon G.  
Membership Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A new simple system for our members"

January 31, 2022

5.0

We were looking for a simple, easy to use booking system to enable our members to book across multiple Zoom accounts during the Covid-19 pandemic. This ensured our organisation's local group activities could continue with minimal effort and without double-booking. Our system is now streamlined thanks to Reservio and this has allowed our activities to take place remotely, offering a vital benefit to our members.

Pros

Easy to use and understand Streamlined our activities Simple to co-ordinate across our groups

Cons

The software has worked well for us, so no negatives.

Review Source

MB

Michele B.  
Coordinator  
Sports  
Used the software for: 6-12 months

### "Very useful"

December 20, 2021

5.0

Very useful scheduling tool. Easy to use and customize.

Pros

Easy user interface. Discount for non profits.

Cons

As I see, there isn't a multi-user feature, you have to share credentials with the other team members. Export tables have a lot of extra columns

Review Source

AH

Alexander H.  
Founder  
Sports  
Used the software for: I used a free trial

### "Very good reservation system"

July 2, 2022

5.0

Great solution for our tennis academy.

Pros

The software web and app has very good UX, clean and good design. Reminders, notifications, reschedules.

Cons

The availability of payment systems. Not in every country, not many systems supported.

Reason for choosing Reservio

Better user experience

Review Source

RD

Radosław D.  
Manager  
Events Services  
Used the software for: Less than 6 months

### "Perfect tool"

August 20, 2021

5.0

i love this software

Pros

Simplicity is the best feature of this software

Cons

Cost is the worse feature of this software

Reason for choosing Reservio

simplicity

Review Source

TQ

Thais Q.  
Manager  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Melhor programa para agendamentos"

June 6, 2021

5.0

Pros

Muito simples, intuitivo e barato. Adorei!

Cons

Nenhum contra até então, todas as funcionalidades me agradam.

Review Source

RJ

Rongier J.  
Mediateur numérique  
Civic & Social Organization  
Used the software for: 6-12 months

### "Utile et efficace"

May 10, 2022

5.0

La solution la plus approprié à notre besoin de réservation pour nos usagés et nos collaborateurs.

Pros

Simple à paramétrer et à utiliser. Suivie par usagés des réservations et des annulations.

Cons

SMS non inclus dans les souscriptions payantes.

Review Source

LD

Leandra D.  
Chargée de communication  
Music  
Used the software for: I used a free trial

### "Très bon rapport qualité/prix + un soutiens pour les asso !"

April 30, 2021

5.0

Pros

\- facilité d'utilisation et de prise en main - fait gagner beaucoup de temps - bon rapport qualité prix - une offre gratuite déjà très pratique - un service client qui répond rapidement - tarifs de soutiens pour les associations à but non lucratif

Cons

\- les détails des formules ne sont pas évidente à comprendre dès le début, il y a un petit manque d'explications mais c'est contre balancé par la possibilité de poser des questions directement à une personne via le service client ! - j'ai remarqué de nombreuses fautes de traduction sur le site, mais pas sur la plateforme visible par les clients pour l'instant.

Review Source

HP

Hynek P.  
  
Retail  
Used the software for: 1-2 years

### "Not 100% solution, unfortunately"

August 9, 2016

3.0

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Pros

Customer service reacts very quickly

Cons

It does not work as it should. Synchronization issues are still appearing after serveral months

Review Source

PM

Peter M.  
Secretary  
Sports  
Used the software for: I used a free trial

### "Booking Facilities After Lockdown May 2020"

June 3, 2020

5.0

We are a Cricket Club with about 70 members including Youth Players. The Covid 19 pandemic closed all Sport down since March. The Government relaxed rules on limited play and practice but the over-riding condition was that we had to have a Booking System in place for our practice facilities to be available. I researched. Reservio's product met our needs. The support we have had from the Company has been excellent and understanding of our short term needs.

Pros

The product is easy to use and met our needs

Cons

Not considered. I was not looking to identify weaknesses, just the practicalities

Reason for choosing Reservio

Simply, it met our perceived needs at the time of finding a product that we could use.

Review Source

ML

Mathias L.  
Directeur technique  
Sports  
Used the software for: I used a free trial

### "Reservio est adapté à notre utilisation"

August 18, 2021

4.0

Une interface des plus simple et rès claire pour les clients

Pros

La facilité de conception des planning de rendez-vous

Cons

Il est un peu compliqué de mettre en place des rendez-vous multiples sur l'interface "réservation"

Review Source

EG

Enrique G.  
DIRECTOR  
Hospital & Health Care  
Used the software for: 6-12 months

### "EXCELENTE SERVICIO"

February 24, 2021

5.0

excelent

Pros

easy to use efficient practical linked to my own personal webpage

Cons

nothing. I would just suggest to be faster in the mobile app

Review Source

BB

Basile B.  
Website manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great system and great support"

June 2, 2020

5.0

It is an easy-to-setup system that looks modern and offers all the features adapted to my needs (guided tours booking for a chateau in France). I recommend it.

Pros

Reservio is easy to setup, it looks great but it's the support team that is really outstanding : they answered quickly, they adapted an offer to my needs and on top of that they are really nice people.

Cons

I just started using the system and so far it works well. If they could offer more design options, it will be even better.

Review Source

RT

Richard T.  
Disabled Cycling Sessional Leader  
Sports  
Used the software for: Less than 6 months

### "Great for our Disabled (inclusive) cycling sessions at Birkenhead Park"

April 27, 2021

5.0

It's a clean and well designed app with good UX so the experience is good. It's relatively simple to use yet powerful in its function.

Pros

Really great. I work for a charity that promotes inclusive cycling and have various hub across the country (UK) - where disabled individuals can cycle adapted bicycles. We had problems with bookings with paper and phone, doing it on-line makes it simple, elegant and fun. I can run the sessions more efficiently and in times of COVID I can properly monitor group sizes. We can also use the communications for our wider charity activities and communications

Cons

Block/repeat bookings would be handy, so you can book 10 week slots. Although I can manually book a repeat.

Reason for choosing Reservio

Seems the most lean, clean and focussed app I could find after reviewing quite a few.

Review Source

FL

Flavia L.  
Social Worker  
Staffing and Recruiting  
Used the software for: I used a free trial

### "New User of reservio"

August 26, 2020

5.0

much easier to organize meetings with the young people coming to subscribe to our association. Easier to know how much people we're expecting.

Pros

Reservio is very firendly User and easy to understand. the procedures are clear and easy to find. Very easy to add the link in our website.

Cons

we're still on the free app so we're discovering and doing configurations very often, so a bit difficult to answer so far.

Reason for choosing Reservio

nice support online, friendly user.

Review Source

HB

H.A. B.  
Penningmeester  
Sports  
Used the software for: I used a free trial

### "Review of reservio"

October 23, 2020

4.0

We are very happy with the product and are certain to use this product during the restriction period due to covid-19

Pros

The product is easy to configure and helps us to make reservation during this covid-19 period. What we like most is the possibility to have our organisation url: organisation.reservio.com

Cons

We are only this product for a short period. Some of us could not find the cancel option easily.

Review Source

MG

Maggie G.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great for a small association like ours"

September 20, 2021

5.0

Pros

That it is free for a small usage like ours.

Cons

Now I have to pay as I overbooked reservations

Review Source

MH

Monika H.  
director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "NGO and Reservio"

April 13, 2021

5.0

Pros

I am happy to use reservio, also customer service is nice and ready to help. We used it for events, to maintain pandemic rules (to have some amount of people on event). Now we are waiting really to the end of pandemia, to use this tool even more and more :) it really helps to organize events

Cons

maybe little bit more mobile friendly. but it is ok.

Reason for choosing Reservio

I had good experience as a client with Reservio, so I wanted it also for my NGOrganisation. We have over 80 volunteers, so I hope that will use it more after corona time for personal (not only online) scheduling meetings and reservations.

Review Source

MW

Melani W.  
  
  
Used the software for:

### "Very easy to use, clean look"

May 9, 2015

4.0

I just started using this to book tarot readers for upcoming events and it handles the exceptions in our scheduling very well. You can schedule a person for multiple time periods in a day without any hassle. It was very easy to use, and I picked it up in no time. The Calendar view seems a bit glitchy, and it would be nice to be able to change the backgrounds on the calendar for scheduled versus non-scheduled time periods so it's not white on white, but I can live with that. I also wish there was a bit more room for the bio for staff, but that's so minor. The free version limits you to 40 bookings and 25 SMS messages, which is good for a trial period for one of our events. The first "Standard" level is very affordable, too, and that level allows you to email staff when they have a booking.

Review Source

JG

Johanna G.  
Owner/Instructor  
  
Used the software for:

### "Best Customer Service Anywhere"

February 26, 2015

5.0

I have been using Reservio for several months now and love it! My clients love the ease of reserving their classes on their own time(many clients reserve very late at night when I would be sleeping!) it has been a great help in my business. On the few occasions that I needed help, the customer service team, specifically Magdalena, has always been cheerful and answered any of my questions in a timely manner. I hope that more people learn about this service, I did a lot of research before deciding to use Reservio and I chose it because it was the most user friendly. Even when I had the free version, there were many options available to me. The paid versions just made everything a little bit easier! Love Reservio & their support team! -Johanna M Griego

Review Source

AA

Adriana A.  
Library manager  
Libraries  
Used the software for: I used a free trial

### "Best choice"

May 5, 2021

5.0

I can focus on other tasks because my dates are easily organized.

Pros

It's so easy to use!! Is also very simple to configure because it has a highly intuitive and friendly interface.

Cons

It doesn't have a mobile application or invoice generation tool.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Reservio

Because I need more features, like automatic communication with people when you schedule the appointments.

Review Source

jL

jo L.  
Trustee  
Museums and Institutions  
Used the software for: Less than 6 months

### "Very Helpful"

August 15, 2020

5.0

The customer support has been exceptional. Really helpful. Thank you

Pros

It is easy to set up and use this system.

Cons

None. We had minor login problems which were quickly resolved by the team

Review Source

FI

Francesco I.  
Presidente  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Davvero utile "

November 13, 2020

4.0

facile e intuitivo

Pros

La facilità di configurazione e utilizzo

Cons

non ho trovato niente di rilevante lo devo studiare meglio

Review Source

oB

oscar B.  
Analyst  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "USE IT FOR MY OWN BUSINESS"

June 23, 2021

4.0

Pros

I USE RESERVIO FOR THE ADMINISTRATION OF MY TIME IN MY BUSINESS, AND I REALLY FIND SOME INTERESTING FEATURES LIKE THE ADVANCED PLANIFICATION AND THE REMINDERS. ALL OF MY EMPLOYEES USE IT FOR A WILD, TO MAKE A GOOD REVIEW AND I REALLI RECOMMEND IT FOR A BIG OR SMALL BUSINESS, I CAN BY IN MANY PLACES AT THE SAME TIME

Cons

THE DONT REALLY IMPROVE AT ALL, ALL THE VERSIONS ARE THE SAME, THE LAST VERSION (1.62.1) MAKE SLOW THE SOFTWARE.

Review Source

LC

Levi C.  
Young Carers Programme Lead  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Young Carers "

January 22, 2021

5.0

Excellent service received from Reservio. We cant wait to start using the Pro software now we have upgraded.

Pros

I absolutely love that the app emails clients confirmations emails. This is a job that usually takes staff a significant amount of time so having a software that does this for you has been of great help.

Cons

It would be useful to be able to trial the additional features not included in the free trial (personalised messages) before purchasing.

Review Source

MD

Marie-Hélène D.  
Coordonnatrice  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Parfait pour nos besoins"

May 17, 2021

5.0

Pros

Très facile d'utilisation, autant pour l'administrateur que pour l'utilisateur. Beaucoup de flexibilité. Service client rapide et attentionné. C'est le seul produit du genre qui répondait à tous nos besoins pour notre événement.

Cons

Simplement dommage qu'on ne puisse pas prendre un abonnement à un forfait Premium pour moins de 6 mois. Notre besoin étant pour un événement ponctuel, nous aurions apprécié pouvoir nous abonner pour seulement 1 mois!

Review Source

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