Who Uses This Software?

All Churches, Not for Profit or Charitable Organisations and Community groups who need a data base, donor management, contact management, and event management system.


Average Ratings

15 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Pricing Details
    CRM + 4 packages available Price Bands <100 <250 <750 <1500 <5000 +
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Infoodle Limited
  • infoodle.com/
  • Founded 2012
  • New Zealand

About infoodle

Infoodle is a web based community management system for churches, not for profit organisations and community groups at sensible prices based on packages and number of active contacts not users or records. Includes set up, support and training in the price. The only church and Not For Profit management system created and supported in New Zealand. Organises your Communication, Events, Rosters, Volunteers, Donations, Tasks and much more. Xero on-line accounting add -on partner.


infoodle Features

  • Accounting Integration
  • Attendance Tracking
  • Built-in Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Portal
  • Multi-Site Management
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management
  • Accounting
  • Committee Management
  • Donor Management
  • Dues Management
  • Event Management
  • Fundraising Management
  • Member Database
  • Membership Management
  • Social Media Management
  • Volunteer Management

infoodle Reviews Recently Reviewed!


Excellent.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1) It's easy to use. The interface is not scary, which is ideal for us at our small charity, as we don't have the budget for a dedicated data person. Thus, who we hire must be able to figure out the database with ease.
2) It grows with you. We've needed to ask for developments around Finance Tracking, e.g. having additional options when asking for reports. Infoodle has been able to deliver on this for us.
3) Customer Service--again, as a charity with a small budget, we hire to suit very specific needs. Database administration is not one of them. I feel safe and secure with Infoodle, knowing that should our staff (most of which don't have experience in using databases) need assistance, Infoodle can help either via their online training manuals, email, or phone.
4) NZ Based. Fantastic to know we're supporting a NZ company. NZ post address feature is great :-) !
5) Xero integration. Holy wow has this eased and simplified our donations process.
6) Ability to track and generate receipts.

Cons: Features and functionality--Overall, features are widespread and function well. However, I rated this 4/5 stars because I think there's room for improvement in a couple key areas for us.

1) Communication functionality--fonts are limited, many of the most professional fonts do not support Maori macrons. We can't do much communication through Infoodle, as all of our external comms (thank you letters, for example), includes Maori somewhere.

2) Finance Reporting-On the Tracking end of things, Infoodle is great. It's easy to upload donations, has simplified and shortened our donation entry process, and the ease of receipting is terrific. However, the reporting features are limited...or well, they might be there, but it's not clear how the reporting features benefit our charity. It would be great to be offered some training on the reporting features that do exist in Infoodle, such as campaigns, audit trail, analysis, memberships, and be given guidance on how/why certain features are useful for reporting....How do we take our data in Infoodle and make sense of it?

Vendor Response

by Infoodle Limited on February 22, 2018

Thank for your great review and helpful suggestions, we will take them into account and see what we can do.

Love it! Is fantastic to use, very intuative, and easy to train others in parts they need to know

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: So many things! This comment is not about the software, but the support is amazing. Very approachable team and nothing is too much trouble.

Overall: Multiple-users
Very intuative and easy to teach others what they need to know
All our data in one place (!!!!)

Vendor Response

by Infoodle Limited on March 15, 2018

Thanks Michelle, its lovely working with you,. We appreciate all you feed back and thanks for your referrals.

Strongly recommend, especially for Groups

Aug 19, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using infoodle for 18 months and it has been hugely beneficial for us. Initially, group support was "adequate" but since this is so important for us, we have worked closely with the developers to improve it. Now I would say that support for groups is better than in any other product that I am aware of, by a very long way! We use it for our life groups ministry (60 groups and about 650 adults) as well as our church database.

Rosters are good now. Again, we had some requirements that were based on a different attitude towards volunteers than originally built into infoodle and the developers worked with us to come up with a very good solution.

Our children's ministry uses it for check-in / out on a Sunday and the volunteers love it!

We do not use the financial suite yet but it is under consideration.

As the site administrator I have a lot of facilities available to me to modify the product for our specific needs (adding fields and look-up; creating user profiles etc). It is safe to say that we are very happy with infoodle.

The ease of use has improved a great deal from the original version. There are some screens that are more intuitive than others but infoodle have demonstrated that this is always on the agenda for improvement.

Vendor Response

by Infoodle Limited on August 19, 2014

Thanks Andy. Its been a pleasure working with you - you have helped us make infoodle a better product!

So Happy with this Software

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: After reviewing many member management software companies, we chose Infoodle because of its ability to integrate seamlessly with Xero accounting, for its ability to create endless customizable forms and for its ease of use. Our staff has embraced it fully and is very satisfied with its capabilities. Of course, customer support is there whenever we need them!

Pros: Cloud and module based - you pay only for what you need and the amount of active contacts you have. Integrates with overall payment gateways, Xero, MailChimp and text availability. Can also add an app. The best part is the customer service. The team is there to help with anything. Sometimes it feels as if the software is being customized especially for you (which it is). They are willing to make it possible!

Our experience has been very efficient and supportive.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has enabled us to consolidate all the information we had on different databases and spreadsheets. It is also extremely easy to access information and gain statistics clearly and easily. I also like having the option of being able to access Infoodle from anywhere. The email functionality is my favorite option. It allows me to send emails to segmented groups and keeps a history for each individual contact which is extremely helpful.

Overall: Consolidation of all our data and easy access to it.

Vendor Response

by Infoodle Limited on August 10, 2017

Thank you Angela, Appreciate your comments. Happy to hear the recent UI upgrade has been beneficial. We look forward to continuing to work with you and RDA in new and innovative ways. Aukje

Great Donor Management

Mar 17, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I run a charitable trust that operates on public donations. I needed a robust system that would be easy to use from the start but have everything needed as the donor database grows. Infoodle is wonderfully scaleable with its various modules and is easy to use. I've managed to find my way around it and use it for everything I need even without using the free training. There are a couple of items I need from it still, but have been assured that those things are in the pipeline and will be available in the near future as the product continues to grow and improve. Alongside the actual system, the customer support is second-to-none. Infoodle have responded to everything I have needed and asked extremely quickly.

Vendor Response

by Infoodle Limited on March 17, 2015

Thank you Frank for your kind words and for your continued custom. We look forward to working together in the future as we both grow and develop.

FANTASTIC DATABASE

Sep 24, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Setting up infoodle database for new charitable trust has being challenging but with the help functions available on it, I have found this to be very helpful and easy to use. Things that I haven't being able to do I would phone or email infoodle and I had amazing service and they did everything to help me achieve what I needed to do. They are always happy to receive feedback on how to improve their database and if viable they would even action it so others could use the function too. This is an incredible database and every time I use it there has been more improvements made. I highly recommend this database to any organization that is looking for a great database.

Vendor Response

by Infoodle Limited on September 24, 2014

Thank you Christine for your kind words. It is a pleasure to work with you and help in this way with the good work you are doing.

No Regrets

Oct 14, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Infoodle is a developing product - it just gets better and better. The problem with that is that it's not yet perfect in every way. The good thing about that is that the developers are responsive and prompt to meet our needs and we are able to have a say in the shaping of a fantastic product. If I ever have a problem, it's dealt with - promptly! I don't feel like a number - you can get on the phone and speak to real people who want to help. Any suggestions are taken on board and we're never ignored.
I'm becoming more and more familiar with Infoodle; it's meeting all our needs. Looking forward to expanding our use in time. No regrets.

Vendor Response

by Infoodle Limited on October 14, 2014

Thanks for your comments Joy, and we're really pleased infoodle now meets all your needs. We've enjoyed working with you to make infoodle a great product.

Mt Albert Baptist

Oct 23, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The great thing about Infoodle is the level of customisation you are allowed as opposed to other systems. The fact that it started in a NZ church also helps as we always struggled to fit the American model on which other systems are based. The modules system is a great way to ensure you only pay for what you really need. The system is constantly being updated and added on to and the technical support is fantastic. Other highlight is the reporting - very flexible and helpful. Overall it is a neat tool that allows us to have a quality database that can be accessed online, via their app and - to put the available data to good use.

Vendor Response

by Infoodle Limited on October 23, 2014

Thanks Patricia. Really pleased infoodle fits your requirements and your data is getting used.

Best NZ church database

Aug 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Infoodle meets all my needs for a NZ church database. It is quick and easy to update, cloudbased, and you can print a directory from the information you have previously entered. Any requested changes are made in a timely way. The database is constantly being improved due to suggestions from the wide clientbase of NZ churches. It is affordable, and the applications that it offers far exceed our current use. I'm excited by the potential offered by Infoodle to be a better, more caring church as we incorporate infoodle into every ministry of our church.

Vendor Response

by Infoodle Limited on August 19, 2014

Thanks Auriole and thank you for referring us to a number of churches in Christchurch. Its always a pleasure to come to meet with you guys at user group meetings.

Infoodle - simple and effective

Oct 12, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Infoodle is reliable, intuitive and user-friendly. With some very basic training it is easy to navigate so virtually anyone could use it. We find the reporting features particularly good as well as the custom fields that are easy to add, use and report on.
The customer service provided by the Infoodle Team is amazing. Our initial migration to Infoodle from our previous (more expensive American based) database was seamless.
Being able to only pay for the modules you need is also great so that you're not paying for what you don't need but add more when you're ready for them.

Vendor Response

by Infoodle Limited on October 12, 2014

Thank you very much for your kind words, Laurel. It is a pleasure working with you and helping you get a system that suits you.

A Great Utility

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cloud based, easy to learn

Overall: Managing our local community club single handedly is a tough task, but Infoodle has made it much, much easier. On the odd occaision we've needed to show other people how to use it, they've picked it up really quickly. We also like the fact its web based and very reasonably priced.

Vendor Response

by Infoodle Limited on October 07, 2016

Thanks Ronan, We love working with community groups such as yours.

Infoodle - An excellent programe

Aug 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have just set up our church on the Infoodle Data Base which is excellent. One of the best things about it are the creators of the program Richard and Aukje Smith who have a real heart for the local church, run regular on line training and are only too happy to assist with any problems. Infoodle is a great program I highly recommend it, easy to use and keeps all your information in one place. We are continually thinking of new ways we can use our Infoodle data base.

Vendor Response

by Infoodle Limited on August 19, 2014

Thanks Alfred. Its great to be able to support you and your church.

Excellent service

Aug 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The infoodle team have always been willing to help us out and cater to any particular requests we've had - they've updated a number of things according to our requirements.
As a designer, I've found infoodle incredibly easy to incorporate into our church website calendar, which has enabled us to streamline, keeping all our event info based in infoodle rather than having to create separate calendars.

Vendor Response

by Infoodle Limited on August 28, 2014

Thank you Andrea for your comments. It's always encouraging to hear our hard work has been of benefit to you.

Infoodle

Oct 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: At first being a newcomer to this system, I thought I would not get my head around it. But after an online teaching session, it became so easy. I found the technical support was just fantastic. I would really recommend this to other churches.

Vendor Response

by Infoodle Limited on October 29, 2014

Thanks Irene, Its so pleasing to know that what we aimed to achieve has been achieved. Good, easy to use software, and that the on-line training sessions work well. Thank you.