Best For

All Churches, Not for Profit or Charitable Organisations and Community groups who need a data base, donor management, contact management, and event management system.

Product Details

Infoodle is a web based community management system for churches, not for profit organisations and community groups at sensible prices based on packages and number of active contacts not users or records. Includes set up, support and training in the price. The only church and Not For Profit management system created and supported in New Zealand. Organises your Communication, Events, Rosters, Volunteers, Donations, Tasks and much more. Xero on-line accounting add -on partner.

Contact Details

Infoodle Limited

https://infoodle.com/

Founded in 2012

Located in New Zealand

Starting Price

  • $20.00/month
  • CRM + 4 packages available Price Bands <100 <250 <750 <1500 <5000 +

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Online

infoodle Features

Accounting Integration
Attendance Tracking
Built-in Accounting
Child Check-in
Event Management
Member Directory
Member Portal
Multi-Site Management
Online Giving
Pledge Management
Small Group Management
Volunteer Management
Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

infoodle Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

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Showing 17 of 17 reviews

Showing Most Helpful

Showing 17 of 17 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Hillary W.
Administrative and Volunteer Coordinator
Non-Profit Organization Management, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 20, 2018

“Excellent.”

Pros1) It's easy to use. The interface is not scary, which is ideal for us at our small charity, as we don't have the budget for a dedicated data person. Thus, who we hire must be able to figure out the database with ease. 2) It grows with you. We've needed to ask for developments around Finance Tracking, e.g. having additional options when asking for reports. Infoodle has been able to deliver on this for us. 3) Customer Service--again, as a charity with a small budget, we hire to suit very specific needs. Database administration is not one of them. I feel safe and secure with Infoodle, knowing that should our staff (most of which don't have experience in using databases) need assistance, Infoodle can help either via their online training manuals, email, or phone. 4) NZ Based. Fantastic to know we're supporting a NZ company. NZ post address feature is great :-) ! 5) Xero integration. Holy wow has this eased and simplified our donations process. 6) Ability to track and generate receipts.
ConsFeatures and functionality--Overall, features are widespread and function well. However, I rated this 4/5 stars because I think there's room for improvement in a couple key areas for us. 1) Communication functionality--fonts are limited, many of the most professional fonts do not support Maori macrons. We can't do much communication through Infoodle, as all of our external comms (thank you letters, for example), includes Maori somewhere. 2) Finance Reporting-On the Tracking end of things, Infoodle is great. It's easy to upload donations, has simplified and shortened our donation entry process, and the ease of receipting is terrific. However, the reporting features are limited...or well, they might be there, but it's not clear how the reporting features benefit our charity. It would be great to be offered some training on the reporting features that do exist in Infoodle, such as campaigns, audit trail, analysis, memberships, and be given guidance on how/why certain features are useful for reporting....How do we take our data in Infoodle and make sense of it?

Vendor Response

By Infoodle Limited on February 22, 2018
Thank for your great review and helpful suggestions, we will take them into account and see what we can do.
Reviewer Source 
Source: Capterra
February 20, 2018
Robert R.
Director
Financial Services, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 20, 2019

“Feedback”

OverallVery good.
Pros1. We are using for donations receipting - the link to Xero works very well. 2. In the future we would like to only use Infoodle for mailing and so replace Mailchimp although we have heard that the amount of emails that may be sent is limited.
Cons1. The connection to Mailchimp (admin, system, mailchimp) added a lot of records we don't need (called "cleaned" in Mailchimp). It also added a lot of new records just because there was no active email address (see point 2). 2. The feature that automatically makes an email address inactive when someone in Mailchimp unsubscribes from a group is not good. It should in fact only remove the group they have unsubscribed from without making the address inactive which may still be needed eg. for donations receipting. 3. I'm spending a lot of time cleaning up duplicate contacts - new contact records that are created if someone subscribes with a new email address in Mailchimp. If subscriptions were being added directly to Infoodle, what controls does Infoodle have to prevent this from happening ?

Vendor Response

By Infoodle Limited on May 22, 2019
Thank you for your great comments, we are working on an upgrade of the email system and will take your comments on board. I think you will be pleased with the upgrade.
Reviewer Source 
Source: Capterra
May 20, 2019
Michelle G.
Fundraisng and Volunteer Coordinator
Fund-Raising, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 13, 2018

“Love it! Is fantastic to use, very intuative, and easy to train others in parts they need to know”

OverallMultiple-users Very intuative and easy to teach others what they need to know All our data in one place (!!!!)
ProsSo many things! This comment is not about the software, but the support is amazing. Very approachable team and nothing is too much trouble.

Vendor Response

By Infoodle Limited on March 15, 2018
Thanks Michelle, its lovely working with you,. We appreciate all you feed back and thanks for your referrals.
Reviewer Source 
Source: Capterra
March 13, 2018
Andy S.
Executive Director
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
August 19, 2014

“Strongly recommend, especially for Groups”

OverallWe have been using infoodle for 18 months and it has been hugely beneficial for us. Initially, group support was "adequate" but since this is so important for us, we have worked closely with the developers to improve it. Now I would say that support for groups is better than in any other product that I am aware of, by a very long way! We use it for our life groups ministry (60 groups and about 650 adults) as well as our church database. Rosters are good now. Again, we had some requirements that were based on a different attitude towards volunteers than originally built into infoodle and the developers worked with us to come up with a very good solution. Our children's ministry uses it for check-in / out on a Sunday and the volunteers love it! We do not use the financial suite yet but it is under consideration. As the site administrator I have a lot of facilities available to me to modify the product for our specific needs (adding fields and look-up; creating user profiles etc). It is safe to say that we are very happy with infoodle. The ease of use has improved a great deal from the original version. There are some screens that are more intuitive than others but infoodle have demonstrated that this is always on the agenda for improvement.

Vendor Response

By Infoodle Limited on August 19, 2014
Thanks Andy. Its been a pleasure working with you - you have helped us make infoodle a better product!
Source: Capterra
August 19, 2014
Jessica D.
Managing Partner
1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
March 8, 2018

“So Happy with this Software”

OverallAfter reviewing many member management software companies, we chose Infoodle because of its ability to integrate seamlessly with Xero accounting, for its ability to create endless customizable forms and for its ease of use. Our staff has embraced it fully and is very satisfied with its capabilities. Of course, customer support is there whenever we need them!
ProsCloud and module based - you pay only for what you need and the amount of active contacts you have. Integrates with overall payment gateways, Xero, MailChimp and text availability. Can also add an app. The best part is the customer service. The team is there to help with anything. Sometimes it feels as if the software is being customized especially for you (which it is). They are willing to make it possible!

Vendor Response

By Infoodle Limited on May 22, 2019
Thanks Jessica.
Reviewer Source 
Source: SoftwareAdvice
March 8, 2018
Angela O.
Volunteer Co-ordinator/Administrator
Facilities Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 10, 2017

“Our experience has been very efficient and supportive. ”

OverallConsolidation of all our data and easy access to it.
ProsIt has enabled us to consolidate all the information we had on different databases and spreadsheets. It is also extremely easy to access information and gain statistics clearly and easily. I also like having the option of being able to access Infoodle from anywhere. The email functionality is my favorite option. It allows me to send emails to segmented groups and keeps a history for each individual contact which is extremely helpful.

Vendor Response

By Infoodle Limited on August 10, 2017
Thank you Angela, Appreciate your comments. Happy to hear the recent UI upgrade has been beneficial. We look forward to continuing to work with you and RDA in new and innovative ways. Aukje
Reviewer Source 
Source: Capterra
August 10, 2017
Donna H.
Manager
Health, Wellness and Fitness, 11-50 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
January 21, 2019

“Manager”

OverallInfoodle has increased our ability to communicate and access has extended beyond the office, an 0800 number for help would be a great asset.
ProsIt is online and a reasonable cost. It was not purposely made for our service but we have managed to use it to meet our needs.
ConsDeveloping the forms and managing reports

Vendor Response

By Infoodle Limited on January 22, 2019
Thanks for your review Donna, We will look at your comments and see how we can improve that area. Feel free to email any suggestions to us directly. Thanks.
Reviewer Source 
Source: Capterra
January 21, 2019
Francis R.
Managing Trustee
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
March 17, 2015

“Great Donor Management”

OverallI run a charitable trust that operates on public donations. I needed a robust system that would be easy to use from the start but have everything needed as the donor database grows. Infoodle is wonderfully scaleable with its various modules and is easy to use. I've managed to find my way around it and use it for everything I need even without using the free training. There are a couple of items I need from it still, but have been assured that those things are in the pipeline and will be available in the near future as the product continues to grow and improve. Alongside the actual system, the customer support is second-to-none. Infoodle have responded to everything I have needed and asked extremely quickly.

Vendor Response

By Infoodle Limited on March 17, 2015
Thank you Frank for your kind words and for your continued custom. We look forward to working together in the future as we both grow and develop.
Source: Capterra
March 17, 2015
Joy H.
Operations Manager
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
October 14, 2014

“No Regrets”

OverallInfoodle is a developing product - it just gets better and better. The problem with that is that it's not yet perfect in every way. The good thing about that is that the developers are responsive and prompt to meet our needs and we are able to have a say in the shaping of a fantastic product. If I ever have a problem, it's dealt with - promptly! I don't feel like a number - you can get on the phone and speak to real people who want to help. Any suggestions are taken on board and we're never ignored. I'm becoming more and more familiar with Infoodle; it's meeting all our needs. Looking forward to expanding our use in time. No regrets.

Vendor Response

By Infoodle Limited on October 14, 2014
Thanks for your comments Joy, and we're really pleased infoodle now meets all your needs. We've enjoyed working with you to make infoodle a great product.
Source: Capterra
October 14, 2014
Christine H.
Administrator
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
September 24, 2014

“FANTASTIC DATABASE”

OverallSetting up infoodle database for new charitable trust has being challenging but with the help functions available on it, I have found this to be very helpful and easy to use. Things that I haven't being able to do I would phone or email infoodle and I had amazing service and they did everything to help me achieve what I needed to do. They are always happy to receive feedback on how to improve their database and if viable they would even action it so others could use the function too. This is an incredible database and every time I use it there has been more improvements made. I highly recommend this database to any organization that is looking for a great database.

Vendor Response

By Infoodle Limited on September 24, 2014
Thank you Christine for your kind words. It is a pleasure to work with you and help in this way with the good work you are doing.
Source: Capterra
September 24, 2014
Patricia S.
Ministry Executive
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
October 23, 2014

“Mt Albert Baptist”

OverallThe great thing about Infoodle is the level of customisation you are allowed as opposed to other systems. The fact that it started in a NZ church also helps as we always struggled to fit the American model on which other systems are based. The modules system is a great way to ensure you only pay for what you really need. The system is constantly being updated and added on to and the technical support is fantastic. Other highlight is the reporting - very flexible and helpful. Overall it is a neat tool that allows us to have a quality database that can be accessed online, via their app and - to put the available data to good use.

Vendor Response

By Infoodle Limited on October 23, 2014
Thanks Patricia. Really pleased infoodle fits your requirements and your data is getting used.
Source: Capterra
October 23, 2014
Laurel H.
Administrator
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
October 12, 2014

“Infoodle - simple and effective”

OverallInfoodle is reliable, intuitive and user-friendly. With some very basic training it is easy to navigate so virtually anyone could use it. We find the reporting features particularly good as well as the custom fields that are easy to add, use and report on. The customer service provided by the Infoodle Team is amazing. Our initial migration to Infoodle from our previous (more expensive American based) database was seamless. Being able to only pay for the modules you need is also great so that you're not paying for what you don't need but add more when you're ready for them.

Vendor Response

By Infoodle Limited on October 12, 2014
Thank you very much for your kind words, Laurel. It is a pleasure working with you and helping you get a system that suits you.
Source: Capterra
October 12, 2014
Auriole C.
Administrator
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
August 19, 2014

“Best NZ church database”

OverallInfoodle meets all my needs for a NZ church database. It is quick and easy to update, cloudbased, and you can print a directory from the information you have previously entered. Any requested changes are made in a timely way. The database is constantly being improved due to suggestions from the wide clientbase of NZ churches. It is affordable, and the applications that it offers far exceed our current use. I'm excited by the potential offered by Infoodle to be a better, more caring church as we incorporate infoodle into every ministry of our church.

Vendor Response

By Infoodle Limited on August 19, 2014
Thanks Auriole and thank you for referring us to a number of churches in Christchurch. Its always a pleasure to come to meet with you guys at user group meetings.
Source: Capterra
August 19, 2014
Ronan B.
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
October 7, 2016

“A Great Utility”

OverallManaging our local community club single handedly is a tough task, but Infoodle has made it much, much easier. On the odd occaision we've needed to show other people how to use it, they've picked it up really quickly. We also like the fact its web based and very reasonably priced.
ProsCloud based, easy to learn

Vendor Response

By Infoodle Limited on October 7, 2016
Thanks Ronan, We love working with community groups such as yours.
Source: Capterra
October 7, 2016
Alfred M.
Associate pastor
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
August 19, 2014

“Infoodle - An excellent programe”

OverallWe have just set up our church on the Infoodle Data Base which is excellent. One of the best things about it are the creators of the program Richard and Aukje Smith who have a real heart for the local church, run regular on line training and are only too happy to assist with any problems. Infoodle is a great program I highly recommend it, easy to use and keeps all your information in one place. We are continually thinking of new ways we can use our Infoodle data base.

Vendor Response

By Infoodle Limited on August 19, 2014
Thanks Alfred. Its great to be able to support you and your church.
Source: Capterra
August 19, 2014
Andrea S.
Graphic Designer
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
August 28, 2014

“Excellent service”

OverallThe infoodle team have always been willing to help us out and cater to any particular requests we've had - they've updated a number of things according to our requirements. As a designer, I've found infoodle incredibly easy to incorporate into our church website calendar, which has enabled us to streamline, keeping all our event info based in infoodle rather than having to create separate calendars.

Vendor Response

By Infoodle Limited on August 28, 2014
Thank you Andrea for your comments. It's always encouraging to hear our hard work has been of benefit to you.
Source: Capterra
August 28, 2014
Irene B.
Administrator
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
October 29, 2014

“Infoodle”

OverallAt first being a newcomer to this system, I thought I would not get my head around it. But after an online teaching session, it became so easy. I found the technical support was just fantastic. I would really recommend this to other churches.

Vendor Response

By Infoodle Limited on October 29, 2014
Thanks Irene, Its so pleasing to know that what we aimed to achieve has been achieved. Good, easy to use software, and that the on-line training sessions work well. Thank you.
Source: Capterra
October 29, 2014