Adaptive Business Management Systems

CAPA Manager


4.5 / 5
7 reviews

Who Uses This Software?

Automotive, Aerospace, Manufacturing, Medical, Food production, Pharmaceutical, Gas Oil, Local government, Operations, and Mining


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $69.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Adaptive Business Management Systems
  • adaptivebms.com/Introduction_to_CAPA_software/
  • Founded 2009
  • United Kingdom

About CAPA Manager

CAPA Manager makes investigation management easy. Assign, track and report on quality issues both internally and in your supply chain. Easy to use, CAPA Manager can be deployed instantly. Powerful work flows and analysis tools will help your teams improve quickly. Create instant CAR reports and performance KPIs. Probably the best CAPA software available. Try for free today!


CAPA Manager Features

  • Audit Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Control
  • Equipment Management
  • ISO Standards Management
  • Maintenance Management
  • Risk Management
  • Supplier Quality Control
  • Training Management

CAPA Manager Reviews Recently Reviewed!


The perfect CAPA software solution

Dec 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This software works. It's is very easy to use which makes it easy to introduce to new teams. My teams like it because it gets the job done. I am noticing more suppliers and customers using CAPA Manager these days, this is allows us to pass corrective actions to one another which promotes good synergy within the entire supply chain. The fee version is effective which allows us to equip smaller suppliers with a fully functional CAPA solution instantly. What is there not to like about this product?

Pros: Easy to use Effective Teams like it

Cons: Detailed reports not included in the free versions

Recommendations to other buyers: Ask for custom branding and train your teams in 8D/A3 in advance of deployment.

The best CAPA software we tested

Sep 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Great tools like 6M etc.

Easy for our employees to use

Instantly started solving problems for us

Cons: We would also like to see a maintenance manager program please....

Overall: We tested four CAPA investigation management packages. This won the hearts and minds of our employees because it is easy to use and just works. Therefore we are happy to write this review

Recommendations to other buyers: Ask for an extended trial with more users when testing

Feedback

Apr 16, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We utilize the 8D format so having an application that directed users through a familiar process made integration and training far easier.

Cons: Some of the functionality/flexibility we're accustomed to within our system is unavailable within the app.

Overall: Overall our experience was great. Always received happy and helpful responses whenever we needed to ask about a feature or the possibility of adding a feature.

This TJC Accredited healthcare organization loves CAPA Manager

Sep 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: My business has about 40 employees and I wanted a Quality Management system that could be used to solve problems throughout every department in my organization. CAPA manager fits the bill perfectly. Whether it's responding to a medical device malfunction or a sexual harassment complaint we use CAPA manager for everything. Every time we get surveyed by the Joint Commission we plug their findings into CAPA manager and we generate corrective action plans that have always satisfied them. Once we were audited by FDA (ouch!!) and I used it to build a CAPA plan that satisfied them too. I usually use the 7 step problem solving process; I don't have much experience using the other methodologies that CAPA manager also supports. CAPA manager supports a variety of document archives for supporting documentation and I keep mine in sharepoint online (Office 365). The interface is so seamless it looks like a custom integration but it works perfectly by just entering one setting.

CAPA Managment and CI Software

May 20, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Easy to use

Great value

Quick setup

Responsive customer support

Modify functionality to suit our needs

Has delivered dramatic cost savings

Provided a solution to CAR management right out of the box

Works great

No training

Customisable workflows

Free for our suppliers!

Cons: No hard sell, could have missed it!

Would like more bolt on features

External links don't work as well as they could

Overall: We have been using this product to support or CI both inside our organisation and down through our supply chain. We would certainly recommend this product looking to introduce or improve there CI management system.

CAPA manager

Jan 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: Intuitive way to create and manage CAPAs

Cons: No option to send out email reminders of required tasks.

Vendor Response

by Adaptive Business Management Systems on January 21, 2019

Hello, thank you for your kind review. The CAPA Manager email notification engine is at the heart of this application, this feature is included with both the demo and premium versions.
Would you be able to contact our support team so we can find out why this is not working for you?

Can't live without it

Sep 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We've been using this software for about 9 months with great success. Keeps everyone on the ball and nothing falls thru the cracks. It is very user friendly and occasional updates have added new features.