--- title: "CAPA Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CAPA Manager Software - reviews, pricing plans, popular comparisons to other Quality Management products and more." source_url: "https://www.capterra.com/p/130479/CAPA-Manager/" page_type: "product" language: "en" --- # CAPA Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CAPA Manager ## What is CAPA Manager? CAPA Manager corrective action software automates the assignment, notification, investigation, reporting, and approval of corrective actions. It error-proofs the entire CAPA process, from initiation to investigation and all the way through to closure. Our customers tell us it's the best corrective action software on the market today. The best way to know CAPA Manager is to use it. Join thousands of other users by creating a free CAPA Manager evaluation today! ## What is CAPA Manager used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $16.49 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CAPA Manager?[Manage this product listing](https://www.g2.com/products/capa/claim_requests/new?auto=true) ## CAPA Manager Overview Updated September 2026 AI summary CAPA Manager equips organizations of all sizes with tools for quality management, compliance, and corrective and preventive action. Supporting audit, change, complaint, and incident management, it also offers document control, workflow automation, and real-time reporting. Available on cloud and desktop platforms, it helps businesses monitor standards, manage regulatory needs, and coordinate supplier quality across teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CAPA Manager 4.7 (7) VS. [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting Price $16.49 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.7 (85) Value For Money 4.8 (5) Value For Money 4.7 (71) Customer Service 5.0 (6) Customer Service 4.7 (77) ## CAPA Manager alternatives [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (84)](https://www.capterra.com/p/150242/Gensuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [VelocityEHS](https://www.capterra.com/p/88891/EHS-Management-Software/) [4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/88891/EHS-Management-Software/) ## FAQs about CAPA Manager Overview ### What company size and specific industries is CAPA Manager built for? CAPA Manager is designed for organizations in automotive, aerospace, manufacturing, medical, food production, pharmaceutical, gas and oil, local government, operations, and mining. The target audience appears to be companies and public-sector teams that need corrective and preventive action management, including mid-sized and larger organizations across regulated industries. Features and Usability ### What are the key features of CAPA Manager? CAPA Manager offers corrective and preventive actions (CAPA), audit management, complaint management, and incident and issue management. It also includes workflow automation, approval process control, alerts and notifications, document management, audit trail, reporting and statistics, and compliance support for FDA, ISO, OSHA, and environmental requirements. Getting Started and Support ### What training and onboarding options does CAPA Manager offer? CAPA Manager offers in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions provide guided remote learning, and documentation gives written reference material for reviewing steps and product features as needed. Getting Started and Support ### What customer support options does CAPA Manager offer? CAPA Manager provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available to describe response times, helpfulness, or common frustrations, so support quality cannot be assessed from user comments. ## Features AI summary Based on 2,611 Quality Management reviews Capterra data shows that buyers of Quality Management software rank the following features as their top priorities: - **Document Management** (**54%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) CAPA Manager supports all three features reviewers consider most important: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep quality records organized, monitor product and process standards consistently, and stay aligned with regulatory requirements, allowing teams to improve oversight and maintain compliance more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Approval Process Control Manage the process of evaluating documents or requests submitted for approval CAPA Manager 38 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Change Management: Track and monitor efficient handling of all changes/transitions - Communications Management: Record and track all relevant internal and external communications - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - Incident Management: Manage and track all disruptions and incidents - ISO Compliance: Guidelines set by the International Organization for Standardization - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 4.8 (5) Free Trial Free Version CAPA-80 $16.49 Per User,Per Month Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 7 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CH Corinne H. Quality Specialist Automotive ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 16, 2019 Overall our experience was great. Always received happy and helpful responses whenever we needed to ask about a feature or the possibility of adding a feature. Pros We utilize the 8D format so having an application that directed users through a familiar process made integration and training far easier. Cons Some of the functionality/flexibility we're accustomed to within our system is unavailable within the app. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Project Management Specialist 2 Hospital & Health Care ### "CAPA manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 January 19, 2019 Pros Intuitive way to create and manage CAPAs Cons No option to send out email reminders of required tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 21, 2019 Hello, thank you for your kind review. The CAPA Manager email notification engine is at the heart of this application, this feature is included with both the demo and premium versions. Would you be able to contact our support team so we can find out why this is not working for you? Chris C. ### "The perfect CAPA software solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2016 This software works. It's is very easy to use which makes it easy to introduce to new teams. My teams like it because it gets the job done. I am noticing more suppliers and customers using CAPA Manager these days, this is allows us to pass corrective actions to one another which promotes good synergy within the entire supply chain. The fee version is effective which allows us to equip smaller suppliers with a fully functional CAPA solution instantly. What is there not to like about this product? Pros Easy to use Effective Teams like it Cons Detailed reports not included in the free versions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Eric L. ### "This TJC Accredited healthcare organization loves CAPA Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 28, 2016 My business has about 40 employees and I wanted a Quality Management system that could be used to solve problems throughout every department in my organization. CAPA manager fits the bill perfectly. Whether it's responding to a medical device malfunction or a sexual harassment complaint we use CAPA manager for everything. Every time we get surveyed by the Joint Commission we plug their findings into CAPA manager and we generate corrective action plans that have always satisfied them. Once we were audited by FDA (ouch!!) and I used it to build a CAPA plan that satisfied them too. I usually use the 7 step problem solving process; I don't have much experience using the other methodologies that CAPA manager also supports. CAPA manager supports a variety of document archives for supporting documentation and I keep mine in sharepoint online (Office 365). The interface is so seamless it looks like a custom integration but it works perfectly by just entering one setting. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DN Don N. ### "Can't live without it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 26, 2016 We've been using this software for about 9 months with great success. Keeps everyone on the ball and nothing falls thru the cracks. It is very user friendly and occasional updates have added new features. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MK Mark K. Improvement leader Consumer Goods ### "The best CAPA software we tested" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2016 We tested four CAPA investigation management packages. This won the hearts and minds of our employees because it is easy to use and just works. Therefore we are happy to write this review Pros Great tools like 6M etc. Easy for our employees to use Instantly started solving problems for us Cons We would also like to see a maintenance manager program please.... Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CD Chris D. Operation Manager ### "CAPA Managment and CI Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 20, 2013 We have been using this product to support or CI both inside our organisation and down through our supply chain. We would certainly recommend this product looking to introduce or improve there CI management system. Pros Easy to use Great value Quick setup Responsive customer support Modify functionality to suit our needs Has delivered dramatic cost savings Provided a solution to CAR management right out of the box Works great No training Customisable workflows Free for our suppliers! Cons No hard sell, could have missed it! Would like more bolt on features External links don't work as well as they could Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130479/CAPA-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.