# CAPA Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CAPA Manager Software - reviews, pricing plans, popular comparisons to other Quality Management products and more.

Source: https://www.capterra.com/p/130479/CAPA-Manager/alternatives

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# 

 CAPA Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CAPA Manager

## What is CAPA Manager?

CAPA Manager corrective action software automates the assignment, notification, investigation, reporting, and approval of corrective actions. It error-proofs the entire CAPA process, from initiation to investigation and all the way through to closure. Our customers tell us it's the best corrective action software on the market today. The best way to know CAPA Manager is to use it. Join thousands of other users by creating a free CAPA Manager evaluation today!

## What is CAPA Manager used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Compliance](https://www.capterra.com/compliance-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$16.49

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CAPA Manager

4.7 (7)

VS.

[4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/)

Starting Price

$16.49

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (7)

Ease Of Use

4.4 (85)

Value For Money

4.8 (5)

Value For Money

4.2 (71)

Customer Service

5.0 (6)

Customer Service

4.3 (77)

## CAPA Manager alternatives

Highest Rated

[4.8 (117)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

[4.4 (106)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

[4.4 (74)](https://www.capterra.com/p/192574/Dot-Compliance/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

CAPA Manager 38 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and monitor efficient handling of all changes/transitions

Record and track all relevant internal and external communications

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Investigate and take action at root cause or error in processes to prevent recurring issues

Import and export data to and from software applications

Graphical representation of data

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transfer of data from one computer system to another

Guidelines for conforming to environmental laws, regulations and requirements

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Manage and track all disruptions and incidents

Guidelines set by the International Organization for Standardization

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Observe and track the demand, usage, progress or quality of a system, product, or user

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage all supplier data and operations

Qualify, select, and monitor supply chain partners

Create, manage and track all task activities and progression

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.5 (6)

4.5

Based on 6 reviews

## Pricing

Value for money

4.8 (5)

Free Trial

Free Version

CAPA-80

$16.49

Per User,Per Month

Value for money

4.8 (5)

4.8

Based on 5 reviews

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## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

4.7

Based on 7 reviews

Filter by rating

5(5)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CH

Corinne H.

Quality Specialist

Automotive

### "Feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 16, 2019

Overall our experience was great. Always received happy and helpful responses whenever we needed to ask about a feature or the possibility of adding a feature.

Pros

We utilize the 8D format so having an application that directed users through a familiar process made integration and training far easier.

Cons

Some of the functionality/flexibility we're accustomed to within our system is unavailable within the app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Project Management Specialist 2

Hospital & Health Care

### "CAPA manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

January 19, 2019

Pros

Intuitive way to create and manage CAPAs

Cons

No option to send out email reminders of required tasks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 21, 2019

Hello, thank you for your kind review. The CAPA Manager email notification engine is at the heart of this application, this feature is included with both the demo and premium versions. Would you be able to contact our support team so we can find out why this is not working for you?

Chris C.

### "The perfect CAPA software solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2016

This software works. It's is very easy to use which makes it easy to introduce to new teams. My teams like it because it gets the job done. I am noticing more suppliers and customers using CAPA Manager these days, this is allows us to pass corrective actions to one another which promotes good synergy within the entire supply chain. The fee version is effective which allows us to equip smaller suppliers with a fully functional CAPA solution instantly. What is there not to like about this product?

Pros

Easy to use Effective Teams like it

Cons

Detailed reports not included in the free versions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Eric L.

### "This TJC Accredited healthcare organization loves CAPA Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 28, 2016

My business has about 40 employees and I wanted a Quality Management system that could be used to solve problems throughout every department in my organization. CAPA manager fits the bill perfectly. Whether it's responding to a medical device malfunction or a sexual harassment complaint we use CAPA manager for everything. Every time we get surveyed by the Joint Commission we plug their findings into CAPA manager and we generate corrective action plans that have always satisfied them. Once we were audited by FDA (ouch!!) and I used it to build a CAPA plan that satisfied them too. I usually use the 7 step problem solving process; I don't have much experience using the other methodologies that CAPA manager also supports. CAPA manager supports a variety of document archives for supporting documentation and I keep mine in sharepoint online (Office 365). The interface is so seamless it looks like a custom integration but it works perfectly by just entering one setting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DN

Don N.

### "Can't live without it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 26, 2016

We've been using this software for about 9 months with great success. Keeps everyone on the ball and nothing falls thru the cracks. It is very user friendly and occasional updates have added new features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Mark K.

Improvement leader

Consumer Goods

### "The best CAPA software we tested"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 14, 2016

We tested four CAPA investigation management packages. This won the hearts and minds of our employees because it is easy to use and just works. Therefore we are happy to write this review

Pros

Great tools like 6M etc. Easy for our employees to use Instantly started solving problems for us

Cons

We would also like to see a maintenance manager program please....

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Chris D.

Operation Manager

### "CAPA Managment and CI Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 20, 2013

We have been using this product to support or CI both inside our organisation and down through our supply chain. We would certainly recommend this product looking to introduce or improve there CI management system.

Pros

Easy to use Great value Quick setup Responsive customer support Modify functionality to suit our needs Has delivered dramatic cost savings Provided a solution to CAR management right out of the box Works great No training Customisable workflows Free for our suppliers!

Cons

No hard sell, could have missed it! Would like more bolt on features External links don't work as well as they could

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/130479/CAPA-Manager/reviews/)

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