# CAPA Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CAPA Manager the right Quality Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130479/CAPA-Manager/reviews --- CAPA Manager 4.7 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CAPA Manager Ease of use 4.7 Customer Service 5.0 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris C. Used the software for: 2+ years ### "The perfect CAPA software solution" December 16, 2016 5.0 This software works. It's is very easy to use which makes it easy to introduce to new teams. My teams like it because it gets the job done. I am noticing more suppliers and customers using CAPA Manager these days, this is allows us to pass corrective actions to one another which promotes good synergy within the entire supply chain. The fee version is effective which allows us to equip smaller suppliers with a fully functional CAPA solution instantly. What is there not to like about this product? Pros Easy to use Effective Teams like it Cons Detailed reports not included in the free versions Review Source CH Corinne H. Quality Specialist Automotive Used the software for: 2+ years ### "Feedback" April 16, 2019 4.0 Overall our experience was great. Always received happy and helpful responses whenever we needed to ask about a feature or the possibility of adding a feature. Pros We utilize the 8D format so having an application that directed users through a familiar process made integration and training far easier. Cons Some of the functionality/flexibility we're accustomed to within our system is unavailable within the app. Review Source VR Verified Reviewer Project Management Specialist 2 Hospital & Health Care Used the software for: I used a free trial ### "CAPA manager" January 19, 2019 4.0 Pros Intuitive way to create and manage CAPAs Cons No option to send out email reminders of required tasks. Review Source Response from Adaptive Business Management Systems January 21, 2019 Hello, thank you for your kind review. The CAPA Manager email notification engine is at the heart of this application, this feature is included with both the demo and premium versions. Would you be able to contact our support team so we can find out why this is not working for you? MK Mark K. Improvement leader Consumer Goods Used the software for: 1-2 years ### "The best CAPA software we tested" September 14, 2016 5.0 We tested four CAPA investigation management packages. This won the hearts and minds of our employees because it is easy to use and just works. Therefore we are happy to write this review Pros Great tools like 6M etc. Easy for our employees to use Instantly started solving problems for us Cons We would also like to see a maintenance manager program please.... Review Source EL Eric L. Used the software for: ### "This TJC Accredited healthcare organization loves CAPA Manager" September 28, 2016 5.0 My business has about 40 employees and I wanted a Quality Management system that could be used to solve problems throughout every department in my organization. CAPA manager fits the bill perfectly. Whether it's responding to a medical device malfunction or a sexual harassment complaint we use CAPA manager for everything. Every time we get surveyed by the Joint Commission we plug their findings into CAPA manager and we generate corrective action plans that have always satisfied them. Once we were audited by FDA (ouch!!) and I used it to build a CAPA plan that satisfied them too. I usually use the 7 step problem solving process; I don't have much experience using the other methodologies that CAPA manager also supports. CAPA manager supports a variety of document archives for supporting documentation and I keep mine in sharepoint online (Office 365). The interface is so seamless it looks like a custom integration but it works perfectly by just entering one setting. Review Source CD Chris D. Operation Manager Used the software for: ### "CAPA Managment and CI Software" May 20, 2013 5.0 We have been using this product to support or CI both inside our organisation and down through our supply chain. We would certainly recommend this product looking to introduce or improve there CI management system. Pros Easy to use Great value Quick setup Responsive customer support Modify functionality to suit our needs Has delivered dramatic cost savings Provided a solution to CAR management right out of the box Works great No training Customisable workflows Free for our suppliers! Cons No hard sell, could have missed it! Would like more bolt on features External links don't work as well as they could Review Source DN Don N. Used the software for: ### "Can't live without it" September 26, 2016 5.0 We've been using this software for about 9 months with great success. Keeps everyone on the ball and nothing falls thru the cracks. It is very user friendly and occasional updates have added new features. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.