--- title: "SaaSquatch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SaaSquatch Software - reviews, pricing plans, popular comparisons to other Affiliate products and more." source_url: "https://www.capterra.com/p/130483/SaaSquatch/" page_type: "product" language: "en" --- # SaaSquatch Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SaaSquatch ## What is SaaSquatch? SaaSquatch is an affiliate, partner and influencer marketing platform changing the way companies do advocacy marketing. Some of the worlds most innovative and distinguished brands use SaaSquatch to reward their advocates and grow revenue through affiliate and partner programs. With the flexibility to handle even the most advanced programs, SaaSquatch lets you reward your advocates for any behavior you choose and empower them to help grow your customer base. ## What is SaaSquatch used for? [Referral](https://www.capterra.com/referral-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SaaSquatch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.referralsaasquatch.com/&name=SaaSquatch) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SaaSquatch 4.5 (10) VS. [4.6 (101)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) Starting Price $500 Per Feature, Per Month Starting Price $250 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10) Ease Of Use 4.4 (84) Value For Money 4.7 (10) Value For Money 4.6 (71) Customer Service 5.0 (9) Customer Service 4.8 (80) ## SaaSquatch alternatives Highest Rated [4.9 (256)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (16)](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/reviews/) Starting price $1999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Buyapowa](https://www.capterra.com/p/153180/Buyapowa/) [4.6 (84)](https://www.capterra.com/p/153180/Buyapowa/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153180/Buyapowa/) [InviteReferrals](https://www.capterra.com/p/138738/InviteReferrals/) [4.9 (182)](https://www.capterra.com/p/138738/InviteReferrals/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/138738/InviteReferrals/) [View all alternatives](https://www.capterra.com/p/130483/SaaSquatch/alternatives/) ## FAQs about SaaSquatch Overview ### What company size and specific industries is SaaSquatch built for? SaaSquatch is designed for mid-market and enterprise B2B and B2C brands that want to build communities of advocates and use referrals to grow and protect revenue. Features and Usability ### What are the key features of SaaSquatch? SaaSquatch offers customer engagement and geotargeting tools, plus referral and loyalty program features such as advocate management, affiliate management, referral tracking, rewards management, and incentive management. It also includes campaign management, segmentation, real-time analytics, fraud detection, API access, and third-party integrations. Integrations ### Which third-party tools and platforms does SaaSquatch integrate with? SaaSquatch integrates with 11 third-party tools, including AppsFlyer, Branch Metrics, HubSpot Marketing Hub, Marketo Engage, Recurly, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Segment, Stripe, Tango, and Zapier. These integrations cover marketing automation, CRM, payments, attribution, and broader app connectivity. Getting Started and Support ### What training and onboarding options does SaaSquatch offer? SaaSquatch provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, virtual group learning, written reference material, and self-paced viewing for teams getting started with the product. Getting Started and Support ### What customer support options does SaaSquatch offer? SaaSquatch provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support is organized across these channels so users can choose the format that fits their issue, from self-service articles and community guidance to direct assistance by message, phone, or chat. ## Features AI summary Based on 1,100 Affiliate reviews Capterra data shows that buyers of affiliate software rank the following features as their top priorities: - **Reporting & Statistics** (**40%** of reviewers rated this feature as critical) - **Conversion Tracking** (**45%**) - **Affiliate Management** (**46%**) SaaSquatch supports all three of the features reviewers value most: **Reporting & Statistics**, **Conversion Tracking**, and **Affiliate Management**. Together, these capabilities give businesses clear visibility into program performance, help them monitor referral activity accurately, and manage affiliate relationships more effectively, allowing teams to improve partner programs and make better growth decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Advocate Management Track and manage advocate communication, engagement, and performance Affiliate Management Track an affiliate partner's promotion of a product or service and any associated sales Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases SaaSquatch 73 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Advocate Management: Track and manage advocate communication, engagement, and performance - Affiliate Management: Track an affiliate partner's promotion of a product or service and any associated sales - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Contact Management: Manage, organize, and store contact information - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Referral Management: Manage and track employee referrals for open job positions - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Customer Referrals: For customer referral programs / referral marketing products - For Employee Referrals: Products that allow employees to make referrals for open job positions - Fraud Detection: Identify and prevent suspicious activity - Gamification: Games or game-like elements to track progress and reward accomplishments - Geotargeting: Geographic location of visitors determines behavior of the software - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Lead Capture: Automatically identify and save contact information of potential customers - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi Level Marketing (MLM): The process of affiliates referring more than just sales leads to you, but also searching for new affiliates - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Referral Templates: Customizable templates for referral documents, emails, and sharable links - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 3.9 (10) 3.9 Based on 10 reviews ## Pricing Value for money 4.7 (10) Basic $500.00 Per Feature,Per Month Value for money 4.7 (10) 4.7 Based on 10 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[ Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[ Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[ AppsFlyer](https://www.capterra.com/p/156811/AppsFlyer/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (9) 5.0 Based on 9 reviews ## User reviews Overall rating 4.5 Based on 10 reviews Filter by rating 5(5) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Darren C. Product Manager Consumer Services ### "Makes it simple to create a network effect" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2020 I wanted to create a referral program from day one at Ruckify because of the effect it can have on the business economics but needed to wait until the company was properly positioned and could support one. The SQ was extremely helpful in advising us to tweak the program and how to get the most value. I felt that the sales process was all about how they can meet our unique maretkplace platform needs and how they will scale with us. Implementation was easy because the SQ support team would answer any questions/blockers in real-time to get us live ASAP. I highly recommend them. Pros \- Ability to add/create multiple programs and run them simultaneously - Ability to create and configure a program to meet your needs - Well supported API docs - Helpful and knowledgeable support staff - Great tracking and analytics/reporting - Easy to use admin UI - Company listens to feedback and values it Cons \- Integration was straightforward and easy with SQ's documentation - The specialize in Referral Programs and have all the necessary features to create and scale it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BG Brian G. Project Manager Information Technology and Services ### "Very good referral platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 31, 2019 We replaced the existing tool with Saasquatch. Customer service is great Pros Great customer support. Dry quick turn around times. Platform is well laid out and can integrate to a variety of platforms Cons Some email actions are the best. May need additional email marketing tools to send communication to users Switched from [Yotpo](https://www.capterra.com/p/144389/Yotpo/) Way easier to work with Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Bennett F. Digital Marketing Manager Computer Software ### "Incredibly helpful team and suport" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 17, 2018 Pros The price point was within our budget and provided the required functionality we were looking for. Cons Didn't have a chance to fully vet the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Meagan M. Head Of Customer Experience Internet ### "Since some recent features/updates, it's better now" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 1, 2018 Pros locating participants is relatively easy (although i find there are still improvements to be made). we're now able to flag or block referrals based on a couple different fields that screen for fraud. integrated ability to add/ake away rewards in your own native backend/admin system. Cons there's just a lot of unnecessary clicks in here. good example is when trying to identify \*why\* a referee has not received their reward, you gotta approach from a specific route. language in the platform is often confusing - "manage participant" is vague. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EZ Edgar Z. Digital Marketing Director Information Technology and Services ### "The whole team was a pleasure to work with." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2017 If you are like for a quick referral tool to help spread the word about your product, I would recommend it. Pros I enjoyed the simplicity of implementing and tracking the referrals. Also the entire team was a pleasure to work with, they helped us with customisation and changes that we required without much hassle. Extremely reasonably priced as well. Cons There were some limitations in terms of customisation and fitting it into our platform to be exactly as we wanted down to a tee. Eventually we built an internal system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2017 Appreciate the feedback! It was a pleasure working with your team to explore the benefits of referral marketing. Let us know if you're looking at improving your internal program this year! JL Jeremy L. Engineer Information Technology and Services ### "ReferralSaasquatch made it easy to create and test a referral system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2017 Pros ReferralSaasquatch was easy to use, they had good documentation, and great support. We had a direct line to a dedicated support engineer to help us work through any problems we had Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 9, 2017 Thanks for the feedback Jeremy! We loved working with your team on your referral strategy and reward campaigns. Let us know when you're looking to revisit a customer marketing solution. SS Scott S. Director of Operations & Legal Affairs Consumer Services ### "Overall, it has felt a bit limiting at times, but for the price, we are getting what we need." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 9, 2017 Pros Being able to pull my own reports when I need them. (New feature that is definitely appreciated). Also, the customer service has been unmatched. Having a Slack channel setup has made it very easy and the team is extremely responsive. Cons Not having enough reporting abilities. Having more flexibility in creating custom reports would be extremely helpful. E.g., easily sortable/exportable lists of who referred who. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 9, 2017 Thanks for the feedback Scott! We're investing in more platform flexibility so you and our customer base can get more value from our solution. PK Patrick K. ### "The Right Decision!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2017 We had worked with 2 other "AAA" SaaS vendors before we moved to Referral Saasquatch. The bottom line is that they delivered on their promise, with a quick turn around! Pros Scalable, flexible solution! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2017 Thanks Patrick! Tile has been a great referral partner for us in the E-Commerce vertical. NK Nika K. Head of Advertising Consumer Electronics ### "Excellent customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 23, 2017 Impressed by quick responses and realizations of our wishes. One of the best experiences I've had with a 3rd party provider, which is extremely important. However, we do miss a chance to be able to change the photos and texts of referred content ourselves. This would enable us to be more egile and flexible. Pros It's flexible so that it can fit your needs perfectly. Also, the customer service is awesome! Cons That we have to contact Saasquatch everytime we want to change the text or photo of the shared content. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2017 Thanks Nika! We've love working with you and your team at Chipolo. This partnership has helped us establish our presence in the E-Commerce vertical. RR Raul R. Global Online Sales Manager Computer Software ### "Great support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 4, 2017 Although we went through tough times for integration, thanks to the RS services team we've got everything up, running and delivering. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 4, 2017 Thanks for the review Raul - we love working with your team and are looking forward to growing our partner relationship. [View all Reviews](https://www.capterra.com/p/130483/SaaSquatch/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.