--- title: "Island Pacific SmartSuite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Island Pacific SmartSuite Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/130486/Island-Pacific-SmartRetail/" page_type: "product" language: "en" --- # Island Pacific SmartSuite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Island Pacific SmartSuite ## What is Island Pacific SmartSuite? Island Pacific SmartSuite is a merchandising and retail operations platform for fashion, apparel, footwear and specialty retailers. It covers merchandise management, merchandise planning, inventory management, order management, analytics and omnichannel retail across stores, warehouses and digital channels. ## What is Island Pacific SmartSuite used for? [Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Order Management](https://www.capterra.com/order-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Island Pacific SmartSuite?[Manage this product listing](https://www.g2.com/products/7da8a5c1-1f9e-4ae4-9c99-ca8a156b6d05/claim_requests/new?auto=true) ## Island Pacific SmartSuite Overview Updated September 2026 AI summary Island Pacific SmartSuite supports businesses of all sizes with tools for supply chain management, inventory tracking, order and purchase order management, and supplier coordination. Designed for deployment via cloud, SaaS, or web, it also offers features for warehouse oversight, multi-channel management, and order fulfillment, making it suitable for organizations seeking integrated control across retail and supply chain operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Island Pacific SmartSuite 4.0 (1) VS. [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.2 (86) Value For Money 5.0 (1) Value For Money 4.1 (69) Customer Service 3.0 (1) Customer Service 4.3 (69) ## Island Pacific SmartSuite alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [anyLogistix](https://www.capterra.com/p/173883/anyLogistix/) [4.5 (86)](https://www.capterra.com/p/173883/anyLogistix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173883/anyLogistix/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157279/Dynamics-365/) ## FAQs about Island Pacific SmartSuite Overview ### What company size and specific industries is Island Pacific SmartSuite built for? Island Pacific SmartSuite is designed for businesses in fashion, apparel, footwear, general merchandise, jewelry, and perfume and gifts. The vendor description does not specify a company size focus, so the product appears aimed at organizations operating in those retail and specialty merchandise sectors. Features and Usability ### What are the key features of Island Pacific SmartSuite? Island Pacific SmartSuite offers retail management, inventory management, multi-channel management, and order management for handling sales and fulfillment. It also includes point of sale (POS), payment processing, purchase order management, warehouse management, supplier management, multi-currency support, and reporting/analytics with sales reports. Getting Started and Support ### What training and onboarding options does Island Pacific SmartSuite offer? Island Pacific SmartSuite provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Island Pacific SmartSuite offer? Island Pacific SmartSuite provides Email/Help Desk and Phone Support. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct contact options for getting assistance. ## Features AI summary Based on 1,050 Retail Management Systems reviews Capterra data shows that buyers of Supply Chain Management software rank the following features as their top priorities: - **Order Fulfillment** (**53%** of reviewers rated this feature as critical) - **Order Management** (**55%**) - **Inventory Management** (**56%**) Island Pacific SmartSuite supports all three of the features reviewers value most: **Order Fulfillment**, **Order Management**, and **Inventory Management**. Together, these capabilities help businesses process orders accurately, keep stock levels up to date, and manage fulfillment activities more efficiently, allowing teams to maintain better control across the supply chain. Order Fulfillment 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Inventory Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Supplier Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage all supplier data and operations Warehouse Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track operations and inventory within warehouses For Retail For Retail Stores Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Island Pacific SmartSuite 14 features ### All Features - For Retail: For Retail Stores - Inventory Management: Track and manage inventory levels to maintain proper supply - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Purchase Order Management: Create, send, and track purchase orders and their statuses - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Supplier Management: Manage all supplier data and operations - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KF Kevin F. Director Inventory and Planning Retail ### "Very Good for apparel and footwear business. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 October 14, 2024 We used this product from when I started in 2004. Although there are some definite quirks, we were able to get custom programming to make it extremely efficient. We used it to manage all aspects of the business and it played very nicely with excel spreadsheet imports which was key as most of our team was very comfortable around excel. PO management was pretty easy although we would like to have had a more functional update process for simple things like updating costs and ship dates. Allocations ran smoothly and the item database had lost of customizable attributes. Pros Easy to understand the definition logic. Allowed for quick and easy processed for allocation, warehouse management, PO management, and item management. Menus were clearly thought out and item definition structure was logically created. The Eye was useful for historical purposes. Easy to use wrkqry logic for running queries. Clearly defined table headers. Cons Some of the reference tables seemed unnecessary. Hard to find someone that was able to customize the product to all of our needs from a programming standpoint. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.