# SoftClinic GenX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SoftClinic GenX Software - reviews, pricing plans, popular comparisons to other Hospital Management products and more.

Source: https://www.capterra.com/p/130500/SoftClinic

---

# 

 SoftClinic GenX Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SoftClinic GenX

## What is SoftClinic GenX?

SoftClinic is the world's best EHR & HMS (Hospital Management System Software) with all required features to run a practice or hospital smoothly and hassle-free. SoftClinic has become a preferred choice for respective physicians, clinics, hospitals, and nursing homes. Currently, there are more than a million patients registered on SoftClinic in over 30 countries. Having various integrated modules like pharmacy, laboratory, HR, and financial accounting, it has everything a physician needs

## What is SoftClinic GenX used for?

[Hospital Management](https://www.capterra.com/hospital-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Neurology EMR](https://www.capterra.com/neurology-emr-software/)

Top alternative

Featured

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

65%

Neutral

8%

Negative

27%

Starting price

$30

One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SoftClinic GenX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.softclinicsoftware.com&name=SoftClinic GenX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SoftClinic GenX

3.6 (51)

VS.

[4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$30

One Time

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (50)

Ease Of Use

4.6 (505)

Value For Money

3.0 (24)

Value For Money

4.7 (446)

Customer Service

3.7 (49)

Customer Service

4.8 (480)

## SoftClinic GenX alternatives

[4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.4 (27)](https://www.capterra.com/p/92918/TheraOffice/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130500/SoftClinic/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Lab Information Management

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Allows you to effectively manage samples and associated data

Bed Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

The allocation and provision of beds

Medical Billing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Out-Patient Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Care of patients who do not stay overnight

Patient Records Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

SoftClinic GenX 28 features

Integrate with a third-party accounting system

Schedule appointments via a calendar

The allocation and provision of beds

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Automatically generates E/M codes based on information collected during patient charting

Track and report regulatory data to either internal management or external stakeholders

Tools that provide relevant information at specific times to support judgments and courses of action

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Compliant with HIPAA, which sets standards for sensitive patient data protection

Care of patients who are admitted and stay in the hospital overnight

Checking eligibility of patients for different insurance claims

Track and manage inventory levels to maintain proper supply

Allows you to effectively manage samples and associated data

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Access software remotely via mobile devices

Certified for healthcare IT products based on the results from ONC-ATL

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Care of patients who do not stay overnight

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Stock, distribute, and manage billing for drugs

Track and organize physician schedules and pertinent information

Create, manage, and track policies and procedures within an organization

Online portal through which end users can access the system, manage tasks, or obtain information

Get Advice

We can help you find the software with the features you need.

Features

3.5 (26)

3.5

Based on 26 reviews

## Pricing

Value for money

3.0 (24)

Free Version

Basic

$30.00

One Time

Value for money

3.0 (24)

3.0

Based on 24 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (49)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (49)

3.7

Based on 49 reviews

## User reviews

Overall rating

3.6

Based on 51 reviews

Filter by rating

5(17)

4(16)

3(4)

2(7)

1(7)

Mentioned topic

Sorted by most recent

JS

Jignesh S.

reception

Hospital & Health Care

### "one year using SoftClinic GenX"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2024

I’ve been using SoftClinic GenX for a year, and it’s been a smooth and great experience. It’s made running the clinic much easier and more efficient.

Pros

It’s improved our clinic’s efficiency, keeps patient data secure, and makes daily tasks effortless—a must for any modern practice!

Cons

The platform requires some initial customization during setup to match our clinic’s needs, but once that's done, it’s an outstanding.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Subhash O.

SER NURSING OFFICER

Automotive

### "veray poor"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

September 14, 2023

Pros

data enery and medicne save is diffcult proses

Cons

all report not save in one link please increse your sofware in one click in one second and all report save in one options

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

kaling m.

doctor

Hospital & Health Care

### "Not a good hospital management software to use. Not recomment to others."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

April 6, 2022

very bad experiance till now, not recommend to others. we have to switch other vendors which is far better than softclinic.

Pros

This software is like "jack of all trades, master of None" .

Cons

1.The UI of the software is very primitive with lots of spelling errors. 2.Each modules like opd registrations, ipd registration, lab, radiology works indepandently, each time we have to re-enter the patient details again and again. 3. the common billing modules is very complicated. 4. The software response very late and became unusable in busy hours. 5. The opd registration module has many unwanted, outdated and repetative buttons, which is useless 6. The advance account section is very confusing. 7. The Customer support team dosen't have knowledge about the software. 8. waiting peroid is very long. no one pickup the phone, it take 5-8 time call to get problem half solve. 9.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Dr Saurabh R.

Doctor

Health, Wellness and Fitness

### "Hopeless software and most hopeless and misbehaving support staff."

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 25, 2019

Who so ever is even thinking of buying this software I would advise spend some more and take some better stable software r else you will continue to face unique problem on daily basis and the support team will keep on giving dates to you.

Pros

Suitable for small setup. Good for nothing

Cons

No proper training, poor arrangement of demo, extreamly poor software support system. Support staff can misbehave with you any time if you call them for your problems. All support staff are freshers and by the time they start to understand it the become arrogant or change the company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

RICH R.

PA

Health, Wellness and Fitness

### "medicial administrator"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

March 26, 2019

this is used for patient check in and out medical setup

Pros

health care purposed to interact with doctors

Cons

i have not yet try it for future intend

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Rama Chandra Reddy M.

Managing Director

Hospital & Health Care

### "worst"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 19, 2019

It is wasting my valuable time with dead slow support.

Pros

Ease of use and all columns are self explanatory.

Cons

Not installed properly Daily one or the other complaint No Promp support Installation not completed even after three years of purchase.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Abriham A.

student

Hospital & Health Care

### "good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 28, 2019

Pros

data entry and it is so good to use and access.

Cons

way to use of this software is impressing so i happy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Ralph Christopher C.

Nurse

Hospital & Health Care

### "Making a system more reliable and easiest way possible to input information in the community"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 16, 2018

1 Creativity 2 Collaborative 3 In demand. 4 Pays well. Developing software

Pros

The software can greatly help deal in most in critical situations for making it more easier, reliable and attainable to use upon the community.

Cons

update needs to be done and it needs to hasten its fast connection

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

Dr ghanshyam M.

Doctor

Hospital & Health Care

### "Good software user friendly "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 10, 2018

Pros

User friendly sql based software good working speed .multiuser very good for multispeciality clinics and hospitals

Cons

If we enter a wrong field the software stops working it has frequent buggs .now the users are many and proportionate support staff is inadequate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HR

Habib R.

Director

### "Extremely slow software , difficult to run , multiple times hang , not user friendly"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

March 19, 2018

Pros

It gives 100% solution of your Clinical needs, Different parameters like lab values are helpful. An inventory of pharmacy is also built in . Customer support is round the clock available.

Cons

Poor fonts , the delicacy of screen has much improved now . So the Programmer should also. It should run quite fast . Bar code , finger biometric, voice recognition typing and sim supported call service should also be added , language is a major barrier , regional language should be preferred.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/130500/SoftClinic/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)