# SoftClinic GenX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SoftClinic GenX the right Hospital Management solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130500/SoftClinic/reviews --- SoftClinic GenX 3.6 (51) [View alternatives](https://www.capterra.com/p/130500/SoftClinic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SoftClinic GenX Ease of use 3.6 Customer Service 3.7 ## Pros and Cons in Reviews JS Jignesh S receptionHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “It’s made running the clinic much easier and more efficient.“ November 7, 2024 km kaling m doctorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The opd registration module has many unwanted, outdated and repetative buttons, which is useless“ April 6, 2022 km kaling m doctorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “we have to switch other vendors which is far better than softclinic. “ April 6, 2022 km kaling m doctorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The advance account section is very confusing.“ April 6, 2022 ## Showing most helpful reviews Showing 1-25 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AG Abdelrahman G. IT Education Management Used the software for: 2+ years ### "it is very good" July 30, 2016 4.0 My work experience has been nothing but top notch. When I completed my accounting degree, I went right to the best firm in the city and was hired as an intern. I was able to use the internship time towards my MBA, which I just complete this past spring. Working with the best of the best has made me an asset to any company that will hire me. Review Source hS hardik S. consultant ortho surgeon Used the software for: 2+ years ### "Best ever medical software" February 21, 2018 5.0 Pros This is the best software for hospital management i have used till now. you will get all the features under single platform. Very user friendly and fast software. I am using this software at my Shreeji Hospital, Gurukul road, Ahmedabad since last 9-10 years. Review Source VG VIJAY G. consultant Used the software for: 1-2 years ### "not very stable software . the same problem keeps reapeting. irritates sometimes" January 18, 2018 1.0 Cons nothing to appreciate about the software as the working is not confortable for the clients as the same errors repeats. few youngster are on support and the owner is not available for contact. with harassment this is not price for money. Review Source DgM Dr ghanshyam M. Doctor Hospital & Health Care Used the software for: 2+ years ### "Good software user friendly " July 10, 2018 4.0 Pros User friendly sql based software good working speed .multiuser very good for multispeciality clinics and hospitals Cons If we enter a wrong field the software stops working it has frequent buggs .now the users are many and proportionate support staff is inadequate Review Source sA sarah A. student Used the software for: Less than 6 months ### "it is very good and friendly " October 19, 2017 5.0 Pros it is a full solution in less price it is easy to use and GUI is wonderful easy to be reading : Simplicity and integrated I like how to easy to use Cons Costly Overall: I am an experience information systems developer, programmer and lecturer and also involved in projects management including systems for healthcare providers Review Source Response from JVS Group October 28, 2017 Thank you for your feedback. We look forward to make it more affordable from price point so that more and more physicians can use the SoftClinic HMS and EHR towards better patient care. AR Alpesh R. Proprietar Used the software for: 1-2 years ### "Never ever buy This soft clinic software " March 13, 2018 1.0 Pros Poor customer support They are just to sell the product no afterward help at all Never ever think about this company Review Source OJO Omondi James O. Systems Adminsitrator Hospital & Health Care Used the software for: Less than 6 months ### "Health information systems review" November 20, 2016 3.0 I am an experience information systems developer, programmer and lecturer and also involved in projects management including systems for healthcare providers Pros Simplicity and integrated Cons Costly Review Source Response from JVS Group February 8, 2017 Thank you for your feedback. We look forward to reduce the cost and make it affordable for all type of hospitals and clinics. However due to increasing all around cost, its difficult, but we are still trying to reduce the cost. Thank you for your kind feedback. The SoftClinic Team RR RICH R. PA Health, Wellness and Fitness Used the software for: Less than 6 months ### "medicial administrator" March 26, 2019 4.0 this is used for patient check in and out medical setup Pros health care purposed to interact with doctors Cons i have not yet try it for future intend Review Source DsK Dr shrikant K. Medical director Used the software for: Less than 6 months ### "I had very bad experience with this software. " March 12, 2018 1.0 Pros It had all features, including biometric entry of Patient, cloud back up, mobile version to check pathological reports on mobile.. But nothing works when required Cons I had problems, starting from Opd entry. It doesn't come ready with templates and we have to prepare it for each head including billing. Review Source kS khalid S. head nurse of emergency dept. Used the software for: Less than 6 months ### "khalidsalty" August 19, 2016 5.0 head nurse 15 year in ministry of health in gaza strip in palestinian autority and im work in many work in my feild such as medical icu pediatric and in many departement and now head nurse of emergency of ped. in ped. hospital .my hospital have 150 bed and divided to 6 dept. icu and nicu and emergency and 3 general dept Pros easy to be reading Cons overview all this softwere Review Source AA Abriham A. student Hospital & Health Care Used the software for: I used a free trial ### "good" January 28, 2019 5.0 Pros data entry and it is so good to use and access. Cons way to use of this software is impressing so i happy Review Source DPCP DR PRAKASH CHANDRA P. CONSULTING PHYSICIAN Used the software for: ### "hiccoghs in initial month,but using regularly since last 5 months" October 11, 2015 4.0 pros---once you understand the software completely---than its very user friendly cons---give some more freedom to handle to admin---in prescription writing/add-delete-edit type medicine-cap-tab -inj etc./formate of prescription./header correction /logo / over all its worth--supportive staff is always ready to help.... Review Source RL Ravi L. Doctor Used the software for: ### "Just what I've been looking for!" June 27, 2014 4.0 Perfect Software for HMS, just what I've been looking for my private practice and hospital as well. General OPD - IPD, Radiology, Cardiology, Pharmacy, Laboratory, Accounts and Billing info all in one. All medical professionals should have this Software. Review Source ST Shishir T. IT Head Used the software for: ### "Good features with excellent services" September 26, 2015 5.0 SoftClinic is a really good software. We are using SoftClinic software from last one year. software covers all modules required in our hospital. It helped us to make our hospital organised as compared to earlier. Review Source MP Manoj P. Consultant physician Used the software for: ### "Very good software for all kinds of hospital establishments." September 28, 2015 4.0 Pros--- ease of operating with a click of a mouse Good customer care and quick response Cons---- at times software becomes slow and hang up Review Source sG shivkumar G. Used the software for: ### " training and feedback very quickly and enthusiastically.thanks softclinic." September 30, 2015 5.0 Softclinic and team is very best and their service and training skills are good.thanks again. Review Source MQ Moutaz Q. Technical Support Used the software for: ### "very good software " October 4, 2015 5.0 it is a full solution in less price :) Review Source JS Jignesh S. reception Hospital & Health Care Used the software for: 6-12 months ### "one year using SoftClinic GenX" November 7, 2024 5.0 I’ve been using SoftClinic GenX for a year, and it’s been a smooth and great experience. It’s made running the clinic much easier and more efficient. Pros It’s improved our clinic’s efficiency, keeps patient data secure, and makes daily tasks effortless—a must for any modern practice! Cons The platform requires some initial customization during setup to match our clinic’s needs, but once that's done, it’s an outstanding. Review Source SO Subhash O. SER NURSING OFFICER Automotive Used the software for: 2+ years ### "veray poor" September 14, 2023 2.0 Pros data enery and medicne save is diffcult proses Cons all report not save in one link please increse your sofware in one click in one second and all report save in one options Review Source Dr Mayur P. Director Used the software for: 1-2 years ### "Easy to use software" March 13, 2018 4.0 Pros Easy to use, with all features required for daily documentation of OPD patients, IPD bed management etc. Also provides SMS and Email integration for doctors and patients regarding appointment intimation, admission etc. also provides admission and finance sms for admin Cons Specifc modules like IVF are not available. Manual crosscheck is required in billing. Customization is troublesome in implemation and financially. Review Source DSR Dr Saurabh R. Doctor Health, Wellness and Fitness Used the software for: 2+ years ### "Hopeless software and most hopeless and misbehaving support staff." April 25, 2019 2.0 Who so ever is even thinking of buying this software I would advise spend some more and take some better stable software r else you will continue to face unique problem on daily basis and the support team will keep on giving dates to you. Pros Suitable for small setup. Good for nothing Cons No proper training, poor arrangement of demo, extreamly poor software support system. Support staff can misbehave with you any time if you call them for your problems. All support staff are freshers and by the time they start to understand it the become arrogant or change the company. Review Source kM kaling M. doctor Hospital & Health Care Used the software for: Less than 6 months ### "Not a good hospital management software to use. Not recomment to others." April 6, 2022 1.0 very bad experiance till now, not recommend to others. we have to switch other vendors which is far better than softclinic. Pros This software is like "jack of all trades, master of None" . Cons 1.The UI of the software is very primitive with lots of spelling errors. 2.Each modules like opd registrations, ipd registration, lab, radiology works indepandently, each time we have to re-enter the patient details again and again. 3. the common billing modules is very complicated. 4. The software response very late and became unusable in busy hours. 5. The opd registration module has many unwanted, outdated and repetative buttons, which is useless 6. The advance account section is very confusing. 7. The Customer support team dosen't have knowledge about the software. 8. waiting peroid is very long. no one pickup the phone, it take 5-8 time call to get problem half solve. 9. Review Source cK carol K. head of operations Health, Wellness and Fitness Used the software for: 6-12 months ### "has really improvement efficiency" March 14, 2018 4.0 efficiency improved accountability record keeping Pros quick response incase i need to trouble shot functions available meet the basic requirement for operations friendly staff Cons lack of pop up function to alert you of important things eg lab results ready The training part,some aspects not clear to the trainer.Has to consult alot and that resulted in delays.More than 6 months later i haven't completed the training -some issues that were refered to developer still pending.If am not proactive on my part to follow them they can be easily forgotten.EG lab walk in(still picks a different name from client registered when it comes to enter results)the Vaccination card(the print part cant print vaccines and dates as saved,the whole paper is 1 vaccine 1 date)the antenatal records and camp visit. my pending issues waiting developer Review Source RCRM Rama Chandra Reddy M. Managing Director Hospital & Health Care Used the software for: 2+ years ### "worst" March 19, 2019 1.0 It is wasting my valuable time with dead slow support. Pros Ease of use and all columns are self explanatory. Cons Not installed properly Daily one or the other complaint No Promp support Installation not completed even after three years of purchase. Review Source LT Lakshmi T. Anesthetist Used the software for: 1-2 years ### "We have been using softcinic since 1 yr .until now we could use appointments and lab only." November 1, 2017 5.0 Pros .Easy to use .Able to manage patients and lab reports .Newer features like fingerprint and lab interface are interesting .cloud based is easy Cons .Though easy,it's not user friendly .Lab module need to be more concentrated regarding highlighting the altered values .Advance accounting is not at all user friendly as we see in TALLY .Support team should be round the clock to manage certain issues where all systems needs to be shut down because it's not possible in working hours Review Source Similar Products Featured ## Related categories [Hospital Management](https://www.capterra.com/hospital-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.