# Page 5 | Helpjuice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Helpjuice the right Knowledge Management solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130533/Helpjuice/reviews

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Helpjuice

4.7 (103)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 5 - Reviews of Helpjuice

## Showing most helpful reviews

Showing 101-103 of 103 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CF

Chris F.  
Service Department Supervisor  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Support Desk Tool"

April 7, 2017

4.0

Very customizable and easy to learn. Integrates well with our website. Organizes articles cleanly and love the stats!

Pros

\- Clean interface - Not cluttered - Easy to use

Cons

\- Hard to find where I could preview our site at 1st.

Review Source

PJ

Pratik J.  
Senior Product Manager  
Internet  
Used the software for: Less than 6 months

### "A good desk to start begin with"

October 25, 2016

4.0

I have been using multiple helpdesk applications for a very long time. From legacy applications to open source applications. Help juice holds its own in this competitive market and is something that I can recommend if you are starting out with a new setup. It's easy to use and intuitive and costs lesser then quite a few applications available in the market right now.

Pros

Ease of use, intuitive interface, cost.

Cons

Scalability, satellite desk features.

Review Source

Response from Helpjuice

October 25, 2016

Thanks Pratik!

CKC

Chee Kong C.  
IT Systems Architect  
Telecommunications  
Used the software for: Less than 6 months

### "It's a pleasure to use this tool!"

January 9, 2020

4.0

Pros

Easy to use and user friendly. Fast to setup

Cons

Options for customization is very limited

Review Source

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