# Best ScreenSteps Alternatives 2026 | Capterra

> Looking for alternatives to ScreenSteps? Find out how ScreenSteps stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/130536/ScreenSteps/alternatives

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# Alternatives to ScreenSteps

[4.8 (16)](https://www.capterra.com/p/130536/ScreenSteps/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/130536/ScreenSteps/)

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## Top ScreenSteps Alternatives

ScreenSteps

* * *

Starting from:

$239/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.8 (16)](https://www.capterra.com/p/130536/ScreenSteps/reviews/)

Ease of Use

4.4

Customer Service

4.9

Features

4.6

Value for Money

4.7

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (768)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Ease of Use

4.2

Customer Service

4.3

Features

4.5

Value for Money

4.3

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$8.75/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (24100)](https://www.capterra.com/p/135003/Slack/reviews/)

Ease of Use

4.6

Customer Service

4.4

Features

4.6

Value for Money

4.5

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All ScreenSteps Alternatives

At a Glance

Top Alternatives for ScreenSteps

-   [JIRA Service Management](#product_b760c482-1fb9-46ab-a9e0-a6d200b4bc5b)
-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Slack](#product_964a02e4-2901-4992-aea5-a6d200b696d4)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)

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by Freshworks

[4.5 (698)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Empower self-service and deflect routine requests with Freshservice’s AI-native knowledge management and unified search. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by Zoho

[4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by Freshworks

[4.5 (3416)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by BOSS Solutions

[4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)

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by Salesforce

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

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by livepro Knowledge Management

[4.8 (182)](https://www.capterra.com/p/165150/livepro/reviews/)

livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents. [Learn more about livepro](https://www.capterra.com/p/165150/livepro/)

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by QualityUnit

[4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Connecteam

[4.6 (5184)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Accurately track employee work hours, monitor attendance in real-time & streamline payroll with all-in-one employee management app. [Learn more about Connecteam](https://www.capterra.com/p/153140/Connecteam/)

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by Kovai.co

[4.7 (291)](https://www.capterra.com/p/177031/Document360/reviews/)

AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos. [Learn more about Document360](https://www.capterra.com/p/177031/Document360/)

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by Yonyx

[4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)

Decision tree driven interactive guides that plug into most KB & CRM systems. Follow business processes in an interactive manner. [Learn more about Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)

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## [Confluence](https://www.capterra.com/p/136446/Confluence/)

by Atlassian

[4.5 (3679)](https://www.capterra.com/p/136446/Confluence/reviews/)

Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed. [Learn more about Confluence](https://www.capterra.com/p/136446/Confluence/)

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## [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

by Microsoft

[4.4 (5430)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard [Learn more about Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

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Software Found In

-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)