# Best ScreenSteps Alternatives 2026 | Capterra

> Looking for alternatives to ScreenSteps? Find out how ScreenSteps stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/130536/ScreenSteps/alternatives

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# Alternatives to ScreenSteps

[4.8 (16)](https://www.capterra.com/p/130536/ScreenSteps/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/130536/ScreenSteps/)

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## Top ScreenSteps Alternatives

ScreenSteps

* * *

Starting from:

$239/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.8 (16)](https://www.capterra.com/p/130536/ScreenSteps/reviews/)

Ease of Use

4.4

Customer Service

4.9

Features

4.6

Value for Money

4.7

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$29/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Ease of Use

4.6

Customer Service

4.5

Features

4.3

Value for Money

4.4

* * *

Starting from:

Not provided by vendor

Pricing Model:

Other

* * *

Overall Rating:

[4.7 (290)](https://www.capterra.com/p/177031/Document360/reviews/)

Ease of Use

4.7

Customer Service

4.8

Features

4.5

Value for Money

4.5

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All ScreenSteps Alternatives

At a Glance

Top Alternatives for ScreenSteps

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)
-   [Document360](#product_78ed9546-839f-4905-a9e1-a886009351fc)
-   [SysAid](#product_5411fa84-69c4-47bd-a274-a6d200b6d7d4)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)

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by SysAid Technologies

[4.5 (509)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by Zoho

[4.5 (2211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by CyberSentriq

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Freshworks

[4.5 (3407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by Zoho

[4.7 (1367)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. [Learn more about Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

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by BOSS Solutions

[4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)

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by Text

[4.6 (1713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels. [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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by HubSpot

[4.4 (187)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. [Learn more about HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)

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by Helpjuice

[4.7 (102)](https://www.capterra.com/p/130533/Helpjuice/reviews/)

Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages [Learn more about Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)

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## [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

by TeamViewer

[4.6 (11619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate. [Learn more about TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

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## [Guru](https://www.capterra.com/p/224830/Guru/)

by Guru

[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/)

The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. [Learn more about Guru](https://www.capterra.com/p/224830/Guru/)

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## [Notion](https://www.capterra.com/p/186596/Notion/)

by Notion Labs

[4.7 (2702)](https://www.capterra.com/p/186596/Notion/reviews/)

Notion is the only task management software that connects your notes, tasks, and wiki in one tool. [Learn more about Notion](https://www.capterra.com/p/186596/Notion/)

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Software Found In

-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)