# Best ScreenSteps Alternatives 2026 | Capterra

> Looking for alternatives to ScreenSteps? Find out how ScreenSteps stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/130536/ScreenSteps/alternatives

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# Alternatives to ScreenSteps

[4.8 (16)](https://www.capterra.com/p/130536/ScreenSteps/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/130536/ScreenSteps/)

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## Top ScreenSteps Alternatives

ScreenSteps

* * *

Starting from:

$239/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.8 (16)](https://www.capterra.com/p/130536/ScreenSteps/reviews/)

Ease of Use

4.4

Customer Service

4.9

Features

4.6

Value for Money

4.7

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$29/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

Ease of Use

4.5

Customer Service

4.8

Features

4.4

Value for Money

4.7

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.3

Value for Money

4.4

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All ScreenSteps Alternatives

At a Glance

Top Alternatives for ScreenSteps

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [BOSSDesk](#product_c5ef1c3a-c29e-4261-8f73-a7f3006f583d)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)

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by Zoho

[4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by Freshworks

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Empower self-service and deflect routine requests with Freshservice’s AI-native knowledge management and unified search. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by SysAid Technologies

[4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by ManageEngine

[4.4 (233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Move fast and fix outages before they impact your end users and revenue, with ServiceDesk Plus and its no-code automations. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

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by Kovai.co

[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos. [Learn more about Document360](https://www.capterra.com/p/177031/Document360/)

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by Helpjuice

[4.7 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/)

Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages [Learn more about Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)

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by Zoho

[4.7 (1446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. [Learn more about Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

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by HubSpot

[4.4 (190)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. [Learn more about HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)

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by QualityUnit

[4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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## [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

by TeamViewer

[4.6 (11629)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate. [Learn more about TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

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## [Guru](https://www.capterra.com/p/224830/Guru/)

by Guru

[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/)

The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. [Learn more about Guru](https://www.capterra.com/p/224830/Guru/)

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## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1727)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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Software Found In

-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)