--- title: "FMX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FMX Software - reviews, pricing plans, popular comparisons to other Work Order products and more." source_url: "https://www.capterra.com/p/130563/FMX/" page_type: "product" language: "en" --- # FMX Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FMX ## What is FMX? FMX is cloud-based work order software that helps facilities and maintenance teams capture, prioritize, assign, and resolve work requests through one configurable platform with a full mobile experience for technicians. Staff submit requests through intuitive, configurable forms on any device. Tickets can be auto-assigned by location, asset, or skillset, and routed through approval workflows when needed. Technicians resolve work orders via mobile app, logging labor, parts, and costs as they go. All resolution data rolls up automatically to asset-level reporting. Parts logged on a ticket automatically deduct from inventory and trigger low-stock alerts. Configurable reports surface recurring issues, response times, and cost trends. A public map-based portal lets community members report issues without an FMX account. Used across education, government, property management, and industry. FMX maintains a 98% CSAT, 97% renewal rate, and 2-hour support response time. ## What is FMX used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Recognitions Shortlist Overall rating Based on 426 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - CMMS / 2026 - Facility Management / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - Work Order / 2026 - Asset Tracking / 2025 - Building Maintenance / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FMX alternatives Highest Rated [4.8 (1,062)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,480)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130563/FMX/alternatives/) ## FAQs about FMX Overview ### What problems does FMX solve? FMX solves scattered maintenance requests, paper-based scheduling, weak follow-through, and poor visibility across buildings by centralizing work orders, preventive maintenance, calendars, inventory, costs, and status updates. Facilities, IT, transportation, custodial, and school operations teams benefit most, especially managers coordinating multiple locations, technicians in the field, and requesters needing real-time progress. Answer based on 296 reviews Overview ### Which roles and teams benefit most from FMX? FMX is most used by facilities and maintenance teams, operations leaders, and office administrators who need to manage work orders, preventive maintenance, asset tracking, and space requests. IT and technology staff use it to coordinate service tickets, while school and property administrators rely on it to streamline campus or building operations. Answer based on 387 reviews Overview ### What company size and industries is FMX built for? FMX is built mainly for midsize organizations and schools, with 45% of reviewers from midsize businesses and 24% from Education Management. It serves K-12 and higher education, government, property management, manufacturing, healthcare, hospitality, faith-based groups, and private-sector teams, with 44% small business and 11% enterprise adoption. Answer based on 422 reviews Features and Usability ### What are the key features of FMX? FMX includes core work order management tools like maintenance requests, service request management, and preventive maintenance scheduling, plus calendar-based facility scheduling for rooms, vehicles, and events. Differentiator features include customizable forms and reports, activity dashboards, mobile access, and staff communication through status updates, notifications, and request tracking. Answer based on 154 reviews Integrations ### Which third-party tools and platforms does FMX integrate with? FMX integrates with Google Calendar, Microsoft Outlook, Microsoft Excel, Slack, Okta, QuickBooks Online, Jamf Connect, and Microsoft Intune. Reviewer mentions center on Google Calendar for scheduling, while the catalog also shows connections across communication, productivity, accounting, identity management, and device administration tools. Answer based on 13 reviews Getting Started and Support ### How easy is it to onboard and train a team on FMX? FMX is generally quick to onboard, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say frontline staff and less technical users often learn basic ticketing and calendars within minutes or after short sessions, while admins and teams using advanced reporting, customization, or multi-department workflows need more time. Answer based on 38 reviews Getting Started and Support ### What customer support options does FMX offer, and how do users rate the experience? FMX offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users generally describe support as fast, helpful, and easy to reach during setup and ongoing use, with strong guidance on customization and training. A few mention uneven experiences depending on the representative or wanting faster help at times. Answer based on 154 reviews Security ### How does FMX handle data security and access control? FMX uses built-in SSO for easier, more secure access control, and supports email-based work requests so occasional users can submit issues without remembering passwords. Reviewers also value calendar controls that help publish schedules while protecting student, faculty, and staff safety. Some note limitations, including no fingerprint login and inconsistent SSO availability. Answer based on 10 reviews ## Who uses FMX? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,253 Work Order reviews Capterra data shows that buyers of work order software rank the following features as their top priorities: - **Maintenance Scheduling** (**44%** of reviewers rated this feature as critical) - **Work Order Creation** (**55%**) - **Billing & Invoicing** (**61%**) FMX supports all three of the features reviewers value most: **Maintenance Scheduling**, **Work Order Creation**, and **Billing & Invoicing**. Together, these capabilities help businesses plan recurring service, create and track repair requests efficiently, and manage charges from completed work, allowing teams to stay organized, respond faster, and keep maintenance operations running smoothly. Scheduling 4.4 (32) 65.63% of 32 reviewers that rated this feature as important or highly important FMX offers flexible scheduling tools, including drag-and-drop calendar features and custom fields. Reviewers appreciate how it simplifies assigning work, managing emergencies, and tracking space usage, making organization and project management much easier. Work Order Creation 4.9 (36) 72.22% of 36 reviewers that rated this feature as important or highly important With FMX, you can quickly create work orders using customizable forms tailored to your needs. Reviewers appreciate how easy and intuitive it is for staff and students to submit requests, attach photos, and receive updates, making issue reporting fast and efficient. Billing & Invoicing 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 4.7 (44) 77.27% of 44 reviewers that rated this feature as important or highly important FMX enables you to access and manage tasks from any mobile device, supporting work on the go. Reviewers appreciate the convenience and flexibility, though some wish for a dedicated app and note occasional challenges viewing attachments on smaller screens. Preventive Maintenance 4.7 (55) 76.36% of 55 reviewers that rated this feature as important or highly important You benefit from FMX’s preventive maintenance scheduling, which helps track and plan recurring tasks. Some reviewers find it user-friendly and valuable for asset upkeep, though a few mention limited filtering options and the need for initial setup time. Work Order Management 4.8 (50) 82.00% of 50 reviewers that rated this feature as important or highly important FMX gives you streamlined tools to assign, track, and update work orders. Users think the system is easy to use, with strong filtering, sorting, and notification options that help teams stay organized, prioritize tasks, and maintain clear communication throughout the process. FMX 115 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Images: Store images of assets - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Planning: Manage, prioritize and plan for capital expenses - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Checklists: An itemized to do list that can be edited as tasks are completed - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Downtime Tracking: Track unplanned equipment or network failures - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Funding Source Tracking: Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - K-12: Software designed for kindergarten through 12th grade schools - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: FMX enables you to access and manage tasks from any mobile device, supporting work on the go. Reviewers appreciate the convenience and flexibility, though some wish for a dedicated app and note occasional challenges viewing attachments on smaller screens. - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: You benefit from FMX’s preventive maintenance scheduling, which helps track and plan recurring tasks. Some reviewers find it user-friendly and valuable for asset upkeep, though a few mention limited filtering options and the need for initial setup time. - Prioritization: Arrange tasks based on the level of priority or urgency - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - QR Codes: Matrix barcode that stores information - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: FMX offers flexible scheduling tools, including drag-and-drop calendar features and custom fields. Reviewers appreciate how it simplifies assigning work, managing emergencies, and tracking space usage, making organization and project management much easier. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Status Tracking: Track the status over time for a request, process, asset, or transaction - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: With FMX, you can quickly create work orders using customizable forms tailored to your needs. Reviewers appreciate how easy and intuitive it is for staff and students to submit requests, attach photos, and receive updates, making issue reporting fast and efficient. - Work Order Management: FMX gives you streamlined tools to assign, track, and update work orders. Users think the system is easy to use, with strong filtering, sorting, and notification options that help teams stay organized, prioritize tasks, and maintain clear communication throughout the process. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (422) 4.5 Based on 422 reviews ## Pricing Value for money 4.7 (329) Free Trial [View pricing plan details](https://www.capterra.com/p/130563/FMX/pricing/) Basic Custom Quote Available It includes: - Facilities management - Maintenance management - Work Order Management - Preventive Maintenance - Equipment Maintenance - Inventory Management - Purchase Order Management Value for money 4.7 (329) 4.7 Based on 329 reviews ## Integrations [ Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Zonar](https://www.capterra.com/p/126605/Ground-Traffic-Control/)[ Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[ Arbiter Registration](https://www.capterra.com/p/145319/FamilyID/)[ Blackbaud Altru](https://www.capterra.com/p/212448/Blackbaud-Altru/)[ Veracross](https://www.capterra.com/p/20395/Veracross/)[ Blackbaud Enrollment Management System](https://www.capterra.com/p/205393/Blackbaud-EMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (388) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (388) 4.9 Based on 388 reviews ## User reviews Overall rating 4.7 Based on 426 reviews Filter by rating 5(307) 4(112) 3(7) 2(0) 1(0) Mentioned topic Sorted by most recent JR Joseph R. Supervisor Government Administration ### "FMX is the way to go!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 3, 2026 Very user-friendly very customizable in depth details love it no other program out there is comparable for the price highly recommend recommended Pros Very user-friendly very easy to navigate reporting is very detailed very customizable to your preferences haven’t had any issues great program highly recommend to any school district Cons Open multiple tabs instead of using the same one. I would much rather it just use the same tab instead of opening up multiples. Switched from [Stepsy](https://www.capterra.com/p/10041903/Stepsy/) Old and outdated. The cost went up tremendously. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 8, 2026 Thank you for the kind words, Joseph! We're so glad FMX has been a smooth, flexible fit for your district and that it's delivering the detail you need without the headaches. We appreciate you trusting FMX! AN Anonymous User Learning Resource Manager Education Management ### "A Strong Central System for Managing Maintenance and Lab Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 2, 2026 Overall, my experience with FMX has been positive. We use it to manage work requests, planned maintenance, equipment, and day-to-day lab support. It has helped us move away from relying on emails, verbal requests, and separate tracking methods. The system is most effective when everyone uses it consistently and provides complete updates. There has been a learning curve, but FMX has given us a stronger and more organized process for managing our work, documenting results, and planning ahead. Pros What I like most about FMX is having work orders, planned maintenance, equipment information, and documentation organized in one central system. It helps our team prioritize requests, assign responsibilities, track progress, and maintain a record of completed work. FMX has improved accountability and gives me a clearer picture of what is happening across our labs and learning spaces. Cons Some features are not immediately intuitive, especially when setting up reports, managing notifications, or locating specific information. It can take time for new users to become comfortable with the system and consistently document their work correctly. I would also like to see more flexibility in reporting and easier ways to view overdue work, staff workloads, and planned maintenance progress from one dashboard. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 8, 2026 Thank you for the thoughtful review! We're glad FMX has helped your team leave behind scattered emails and manual tracking, and that having everything in one system is giving you better accountability and a clearer view across your labs and learning spaces. We also hear your feedback, and have shared it with our product team for consideration. We appreciate you partnering with FMX! NT Nathan T. Maintenance and Grounds Manager Education Management ### "FMX is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 2, 2026 Overall, it's a great software and their team and customer service is fantastic. I've used FMX across two different organizations. Pros Great, robust software that has great ticketing, calendar, resource management, mapping, and preventative maintenance features. Cons I wish it had a simple To-Do list feature for facility managers that can include items too small for tickets. Switched from [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) We didn't like Solar Winds and FMX was more robust. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 8, 2026 Nathan, thank you for the review, and for bringing FMX with you across two organizations! We're thrilled the platform is covering so much ground for you and that our team has made the experience a good one. We're grateful to have you as a longtime FMX user! CC Cindy C. Administrative Assistant II - MOT Higher Education ### "Great workflow software - FMX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 1, 2026 FMX is a great resource for tracking requests for time management, scheduling events or classes, creating an overall ease for both user and administrators. Pros I like the ease of the user interface, design of the user requests can be tailored to your department, wonderful reporting mechanisms, quick responses from customer support, ability to learn all the aspects of FMX giving you a value for your money. Cons I need to train more on the additional aspects of FMX. There seems to be some areas we are not functionally using, which I would like to explore Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 8, 2026 Thank you for the review, Cindy! It's wonderful to hear that FMX is proving its worth for your team, from the configurable request forms to the reporting tools and the support you've received along the way. We're grateful to partner with you! AM Abera M. Business Analyst Primary/Secondary Education ### "A Positive and Collaborative Experience with FMX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2026 My overall experience with FMX has been very positive. The system provides useful tools for managing maintenance, projects, inventory, and purchasing workflows. Most importantly, the FMX team has been friendly, supportive, responsive, and willing to work with us to improve the system based on our organization’s needs. Pros What I liked most about FMX is the team I work with. They are super friendly, supportive, responsive, and always willing to help. This makes working with FMX a very positive and collaborative experience. I especially like the visibility it provides into workflows, assignments, approvals, and request status, which improves communication, accountability, and overall efficiency. Cons What I liked least about FMX is complex and require additional configuration or troubleshooting to meet our organization’s specific needs. However, the FMX team has been responsive and helpful in addressing these challenges. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 31, 2026 Thank you for the wonderful review, Abera! It means so much to hear that working with FMX has been a positive, collaborative experience, and that increased visibility is improving communication and accountability for you. We're grateful to partner with you! Jesse Z. Software Engineer Information Technology and Services ### "Great Tool For Reserving Space And Easy To Sign Into" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 Overall, FMX is a great facility management tool for any organization that needs a centralized location to manage space reservation and view reservations by who and when. Pros Great for allowing employees and non employees of a public organization to reserve rooms and space for various events. It is easy to create an account as you can simply use your Google account for SSO. Cons The calendar is not easy to filter when you need to see what events are reserved on what days. Additionally, all the events are cramped together, making it hard to see. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2026 Thanks for the review, Jesse! We're glad FMX is giving your organization a centralized way to manage space reservations, and that letting both employees and non-employees book rooms with Google SSO is making access easy. We also hear you on the calendar being hard to filter and events feeling cramped. We've shared your feedback with our Product Team for consideration. Your feedback helps us improve! JF Jeremy F. Board Member Government Administration ### "System setup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 Overall experience has been a good one. From the initial contact through the system setup. I'm sure the rest of the process will be great also Pros The customer service is top notch. Each step of the setup has been helpful in getting started. Next step Work Order set up Cons The only con to the system is all the work that goes into setting the system up. The team is very helpful with the work flow Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) [Coast](https://www.capterra.com/p/10004846/Coast/) Reasons for choosing FMX After talking to colleagues in similar lines of work that i met in the past Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Chad N. Director of Operations Education Management ### "Mostly Satisfied" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2026 Pros The inherent task management is the best part of FMX. I appreciate the visibilty to all stakeholders too. Cons I wish I received a notification if a community user updated their insurance. Without one we have community members thinking they're doing their part, and we have no idea. Switched from [Schoology](https://www.capterra.com/p/128481/Schoology/) Not in the position then, so i'm not sure Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MD Marla D. Maintenance Admin. Assistant Education Management ### "Great software! Easy set up and easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 We were looking into getting new work order software. We interviewed 3 different companies and compared the basic look and feel of their software. We liked FMX and hoped that our staff would be able to adapt to the new software. The staff have really liked it and any issue we have is always an easy fix. Pros Our staff have had an easy time adjusting to the new software and have had lots of compliments about using FMX. Cons We had a few slight issues during the set-up process but nothing that wasn't easily fixed. The staff at FMX were easy to talk with and corrected any issue quickly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Angela K. Technology Support Coordinator Education Management ### "Great overall product for multiple departments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 The transition to this product was seamless and the experience has been great. The ticket customization is exactly what we needed. The fact that it works for multiple departments within our organization creates a value that we didn't have before. Pros The product works really well for our organization. The support team has been great. The product is robust for the cost. The user experience has been easy and the ability to customize this for tech vs maintenance works very well. Cons More flexibility with creating reports would be great. The ability to report tickets per specific technicians -eliminating others from the report- in an easier way would be great. Switched from [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Cost of the product was high- with school funding taking a hit, we needed a more affordable option. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/130563/FMX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MaintainX vs FMX](https://www.capterra.com/compare/130563-179296/FMX-vs-GetMaintainx)[Fracttal One vs FMX](https://www.capterra.com/compare/130563-159911/FMX-vs-Fracttal)[Limble vs FMX](https://www.capterra.com/compare/130563-162600/FMX-vs-Limble-CMMS)[Jobber vs FMX](https://www.capterra.com/compare/127994-130563/Jobber-vs-FMX)[eMaint CMMS vs FMX](https://www.capterra.com/compare/100468-130563/eMaint-CMMS-vs-FMX)[Asset Essentials vs FMX](https://www.capterra.com/compare/113574-130563/AssetEssentials-vs-FMX)[Maintenance Connection vs FMX](https://www.capterra.com/compare/12444-130563/Maintenance-Connection-vs-FMX)[Fiix vs FMX](https://www.capterra.com/compare/74916-130563/Fiix-vs-FMX)[FieldPulse vs FMX](https://www.capterra.com/compare/130563-153475/FMX-vs-FieldPulse)[UpKeep vs FMX](https://www.capterra.com/compare/130563-145635/FMX-vs-UpKeep) [ServiceChannel vs FMX](https://www.capterra.com/compare/38574-130563/ServiceChannel-vs-FMX)[Eptura Asset vs FMX](https://www.capterra.com/compare/125977-130563/ManagerPlus-vs-FMX)[Click Maint CMMS vs FMX](https://www.capterra.com/compare/130563-10017706/FMX-vs-Click-Maint-CMMS)[Service Fusion vs FMX](https://www.capterra.com/compare/130563-135788/FMX-vs-Service-Fusion)[eWorkOrders CMMS vs FMX](https://www.capterra.com/compare/90092-130563/eWorkOrders-CMMS-vs-FMX)[BuildOps vs FMX](https://www.capterra.com/compare/130563-194155/FMX-vs-BuildOps)[TheWorxHub vs FMX](https://www.capterra.com/compare/130563-172308/FMX-vs-TheWorxHub)[EZO vs FMX](https://www.capterra.com/compare/124047-130563/EZOfficeInventory-vs-FMX)[Coast vs FMX](https://www.capterra.com/compare/130563-202945/FMX-vs-Coast)