--- title: "FMX Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is FMX the right CMMS solution for you? Explore 426 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130563/FMX/reviews/" page_type: "reviews" language: "en" --- FMX 4.7 (426) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of FMX Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Jesse Z Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Overall, FMX is a great facility management tool for any organization that needs a centralized location to manage space reservation and view reservations by who and when.“ July 7, 2026 JF Jeremy F Board MemberGovernment Administration, 2 - 10 employeesUsed the software for: Less than 6 months. “The only con to the system is all the work that goes into setting the system up.“ March 24, 2026 Jesse Z Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Great for allowing employees and non employees of a public organization to reserve rooms and space for various events.“ July 7, 2026 SH Scott H Corporate Maintenance ManagerWarehousing, 501 - 1,000 employeesUsed the software for: More than 2 years. “So the only part i have not liked about the system is when you close out a work order and your adding inventory, all site locations show up, and only FMX part numbers. If your searching with part numbers per oem.“ February 27, 2024 JP Johnny P Director, Facilities Operations and MaintenancePrimary/Secondary Education, 201 - 500 employeesUsed the software for: 1-2 years. “Another department on campus has already shown interest in FMX’s scheduling and events capabilities, which really speaks to the platform’s versatility and value for the money.“ September 19, 2025 Chad N Director of OperationsEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “Without one we have community members thinking they're doing their part, and we have no idea.“ March 21, 2026 JP Johnny P Director, Facilities Operations and MaintenancePrimary/Secondary Education, 201 - 500 employeesUsed the software for: 1-2 years. “We’ve been using FMX for maintenance and preventive maintenance requests, and it’s been a great tool for keeping our operations organized and responsive.“ September 19, 2025 JB Jill B Administrative AssistantEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “It is hard to do a report on certain information“ September 9, 2024 ## Showing most helpful reviews Showing 1-25 of 426 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jesse Z. Software Engineer Information Technology and Services Used the software for: Less than 6 months ### "Great Tool For Reserving Space And Easy To Sign Into" July 7, 2026 5.0 Overall, FMX is a great facility management tool for any organization that needs a centralized location to manage space reservation and view reservations by who and when. Pros Great for allowing employees and non employees of a public organization to reserve rooms and space for various events. It is easy to create an account as you can simply use your Google account for SSO. Cons The calendar is not easy to filter when you need to see what events are reserved on what days. Additionally, all the events are cramped together, making it hard to see. Review Source Response from Facilities Management eXpress July 21, 2026 Thanks for the review, Jesse! We're glad FMX is giving your organization a centralized way to manage space reservations, and that letting both employees and non-employees book rooms with Google SSO is making access easy. We also hear you on the calendar being hard to filter and events feeling cramped. We've shared your feedback with our Product Team for consideration. Your feedback helps us improve! JP Johnny P. Director, Facilities Operations and Maintenance Primary/Secondary Education Used the software for: 1-2 years ### "I Should Be a Spokesperson for FMX" September 19, 2025 5.0 We’ve been using FMX for maintenance and preventive maintenance requests, and it’s been a great tool for keeping our operations organized and responsive. We’re currently implementing mapping to connect assets and key areas of our campus, and we’re excited to eventually roll everything into capital planning. Another department on campus has already shown interest in FMX’s scheduling and events capabilities, which really speaks to the platform’s versatility and value for the money. The implementation process was seamless—FMX’s team guided us through every step flawlessly—and their customer service continues to be excellent. Overall, FMX has proven to be a reliable, user-friendly solution with features that grow with our needs. Pros The implementation was seamless with outstanding customer support (thanks, \[sensitive content hidden\]), and the software’s versatility—from maintenance requests to mapping and capital planning—makes it a real value across multiple departments. Cons So far, very little—the platform is feature-rich, and we’re still exploring its full potential. The only challenge is that with so many useful tools, it takes time to roll out everything campus-wide (and to devote the time internally, when you're still putting out fires every day!). Switched from [Work Planner](https://www.capterra.com/p/10020622/Work-Planner/) Wanted to improve the communication between a work order submitter and maintenance, and FMX's internal communication was impressive. Review Source SB Susan B. Executive Assistant Hospital & Health Care Used the software for: 1-2 years ### "I'm usually the person initiating all facilities requests from our organization." March 22, 2018 3.0 It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue. Pros It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too. Cons I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Susan! Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly! In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further! JF Jeremy F. Board Member Government Administration Used the software for: Less than 6 months ### "System setup" March 24, 2026 5.0 Overall experience has been a good one. From the initial contact through the system setup. I'm sure the rest of the process will be great also Pros The customer service is top notch. Each step of the setup has been helpful in getting started. Next step Work Order set up Cons The only con to the system is all the work that goes into setting the system up. The team is very helpful with the work flow Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[Coast](https://www.capterra.com/p/10004846/Coast/) Reason for choosing FMX After talking to colleagues in similar lines of work that i met in the past Review Source KE Krissi E. Director of Educational Technology Education Management Used the software for: 2+ years ### "FMX Delivers Where It Matters Most" May 29, 2025 5.0 Our overall experience with FMX has been great! It's user-friendly, flexible, and makes data tasks easy. Import/export tools and reporting features help us work efficiently and stay organized daily. Pros FMX is easy to use, flexible for sorting/filtering, offers great customization, robust approval routing, and helpful reporting. Import/export features boost efficiency and make completing tasks much easier. Cons I wish FMX allowed multiple filter views without extra fees; manual updates are tedious when things change. Alternatives considered [Zendesk Talk](https://www.capterra.com/p/242231/Zendesk-Talk/) Reason for choosing FMX We chose FMX because it’s a more affordable solution that’s also easy to use. Switched from [NX](https://www.capterra.com/p/232212/Siemens-NX/) SchoolDude wasn’t as user-friendly and lacked the flexibility that FMX provides. Review Source BL Brian L. Director of Facilities and Operations Education Management Used the software for: 2+ years ### "Exceptional Experience with FMX: A Valuable Asset to Our District" March 6, 2025 5.0 Overall, I am extremely satisfied with our experience working with FMX. The platform has proven to be a valuable asset to our district, delivering reliable performance, efficiency, and ease of use. It has effectively met our needs, and we appreciate the level of support and service provided. Pros FMX provides outstanding customer service and is highly responsive to customer needs. Their software application is reliable, cost-effective, and well-suited for K-12 school districts. The platform offers excellent reporting and work order management functionality, along with an intuitive and user-friendly interface. Cons The implementation team does a good job, but there is room for improvement. Taking more time to understand where clients are in the implementation process would allow them to tailor their approach more effectively, ensuring a smoother and more successful rollout of modules. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing FMX We chose FMX over alternative products because of its user-friendly interface, cost-effectiveness, and strong customer support. The platform’s robust work order management and reporting functionality made it a great fit for our district’s needs. Additionally, FMX demonstrated a clear understanding of the K-12 education space, offering features that aligned well with our operational requirements. Their responsiveness and willingness to adapt to our specific needs further reinforced our decision. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[Event Manager](https://www.capterra.com/p/239104/Event-Manager/)[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/) Customer Service, Cost, Usefulness, End User Experience Review Source MB Michael B. Director of Facilities Higher Education Used the software for: 2+ years ### "Quality product for facility management" February 5, 2025 5.0 Very easy to work with system. Great customer service. Pros Ease of use, easy to customize fields. Very easy to bulk import things. Cons Limited reporting and export features. Calendar filter system is useful, but clunky Alternatives considered [AkitaBox](https://www.capterra.com/p/191385/AkitaBox/) Reason for choosing FMX Price, and simplicity of the work order functionality. Review Source LC Lilia C. Assistant Director Facilities Services Used the software for: 1-2 years ### "FMX very user friendly on both Admin, staff & students " February 4, 2026 5.0 from developing, adding, removing and executing FMX to our staff it was been very user friendly. Our staff likes the fact that they can add pictures on there , where we can see the issue. Pros FMX is very user friendly to use. Not only is it user friendly but you can add images to help depict the problem. I have students, staff, use this to maintenance request issues on campus. Not to mention how easy it is to export the reports. Cons So far, I have zero complaints about FMX. one thing I heard is that I cannot attach a PDF file. I did want a manual for it so I can refer on how to do it. Review Source MF Michael F. IT Director Education Management Used the software for: 2+ years ### "Good Job FMX!" November 21, 2025 5.0 My overall experience with FMX is an easy 10/10. I have never had an issue with any of the features they provide. Pros I love how easy to use FMX is. I use this system daily and I can not find much to complain about. The UI is great and the customization is great. It is also straight forward and easy for end users to submit tickets! Cons The only thing I wish FMX has was maybe like a "drag and drop" organizational feature to tier tickets in their priority. Instead of it being tiered by essentially "Time/Date" of submission. Review Source MD Marla D. Maintenance Admin. Assistant Education Management Used the software for: Less than 6 months ### "Great software! Easy set up and easy to use!" March 19, 2026 5.0 We were looking into getting new work order software. We interviewed 3 different companies and compared the basic look and feel of their software. We liked FMX and hoped that our staff would be able to adapt to the new software. The staff have really liked it and any issue we have is always an easy fix. Pros Our staff have had an easy time adjusting to the new software and have had lots of compliments about using FMX. Cons We had a few slight issues during the set-up process but nothing that wasn't easily fixed. The staff at FMX were easy to talk with and corrected any issue quickly. Review Source TA Tommy A. Adult Ministry Associate Religious Institutions Used the software for: 1-2 years ### "FMX is complex, but very beneficial" May 21, 2025 5.0 Overall it has been a helpful tool for organizing and submitting requests to different departments to accomplish what needs to be accomplished. It is also helpful to have the information available to be referenced back to as needed for both parties. Pros I like how customizable FMX is. We have multiple departments using this and it's easy to submit requests within each department and give them the specific information that they need. Cons It can be a bit overwhelming at first, depending on how your company uses the software. I had to have separate training for each of the 4 departments to learn how each one wants you to use FMX for their needs. It can be a lot to keep straight, at first at least. Review Source GS Gabe S. Maintenance Coordinator Wine and Spirits Used the software for: 1-2 years ### "Great Easy to Use CMMS!" April 26, 2023 5.0 Our experience so far has only been positive. It has definitely increased our productivity by providing updates in real time, reducing data entry, and automatically scheduling work orders. Pros The calendar view was one of our most sought-after features. The drag and drop makes planning and scheduling work orders so much easier. Inventory management was also a feature we enjoyed. We like the ability to attach printable QR codes to our inventory items for our users to scan pull up an inventory item's history. (Asset management also has this incredible feature) Cons We have seen some issues with mobile version of FMX. Users have had issues with zooming. They also had issues with their phone turning off and losing progress on a work order that wasn't saved or completed yet. Review Source MP Mark P. Senior Manager Real Estate Used the software for: 2+ years ### "Simple Yet Complete - Work order Management Software" February 26, 2024 5.0 We love this software. It has been a critical piece of our success and a great selling point with prospective clients Pros Ease of use and ability to customize. FMX team is also great to work with. Cons Dashboards are sometimes confusing and difficult to customize. Reason for choosing FMX Price, user friendly, customizable, great team at FMX. Review Source CC Calvin C. Facility Manager Religious Institutions Used the software for: 2+ years ### "FMX is my daily application to manage my work efficiently " June 21, 2022 5.0 It is helping the church facility deferred maintenance to be kept at a minimum while also having a system for the future personnel to know the condition and account for those assets. Pros I value the ability to have a database of the assets that we can manage as I maintain the equipment and facility so it doesn't become a hindrance to our congregation. The system keeps me on top of maintenance needs as they come up and the ability to tackle the preventative service of those also. Cons I don't use the calendaring module because of the larger picture of church software out there that is cleaner in its look. It is not a quick process to get a facility fully imported in a short amount of time but if done little by little it can be done. When a question comes up on a system process I have a hard time verbalizing it so look more to the written updates to educate myself. Alternatives considered [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[eSPACE](https://www.capterra.com/p/144412/eSPACE/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Review Source Karl G. Facilities and Properties Manager Non-Profit Organization Management Used the software for: 1-2 years ### "FMX is ideal for multi-site property and facility management" January 4, 2023 5.0 Prior to FMX we had no work order system at all. No one really knew if repairs were completed, many requests were simply forgotten. Staff were frustrated by the lack of communication and length of time for work request completion. FMX solves all of this and more. We track costs, inventory, timelines and documents associated with the work orders. Pros The set up, customization, implementation was incredibly easy! Many of our staff are not very computer savvy but we had little to no issues with the rollout. The user interface both desktop and mobile is intuitive and simple to navigate. Cons The only thing I have found that isn't really a con, but when I finalize a work order, I would like to not have it be re-opened by users. Reason for choosing FMX Ease of use, cost and simplicity of implementation. Review Source GR Gretchen R. Business Analyst Consumer Services Used the software for: 2+ years ### "Versatile Ticketing System" October 27, 2023 5.0 Great, \[sensitive content hidden\] has been a great source of knowledge. She is always available when we need her. Pros Very customizable, lots of options to customize forms & settings. FMX works with us to make sure the software meets our needs Cons Reporting dashboard isn't easily customizable, it's slow and often crashes. Wish we had better visibility on our KPIs. Review Source DM DAWN M. ASSISTANT Education Management Used the software for: 2+ years ### "TOP NOTCH CUSTOMER SERVICE" May 9, 2024 4.0 THEY REALLY TOOK THE TIME TO ASSESS OUR NEEDS AND PROVIDE US WITH A PRODUCT THAT HELPS OUR DISTRICT MANAGE OUR FACILITY RENTALS. THERE IS ALWAYS SOMEONE AVAILABLE TO HELP WITHIN MINUTES IF WE NEED IT. Pros THE CUSTOMER SERVICE CAN'T BE BEAT. NOT ONLY DO THEY ANSWER MY QUESTIONS OR HELP ME RESOLVE MY ISSUES, THEY ALSO SHOW ME WAYS TO RESOLVE THEM MYSELF. Cons MOST OF THE CONS ARE ABOUT USER ERROR, EITHER MINE OR MY "CUSTOMERS"! Reason for choosing FMX THE SERVICE I RECEIVED WHEN ASKING MY QUESTIONS. Review Source MB Michael B. Senior MEP Engineer Higher Education Used the software for: 2+ years ### "It has been excellent, any issues that I find are resolved in a timely manner " March 22, 2018 5.0 I am able to efficiently and easily keep track of work orders and planned maintenance and track costs associated with both. Pros I am able to efficiently and easily keep track of work orders, planned maintenance items and other requests. I can track costs, both for parts and for man-hours for specific types of maintenance and run reports to see what we are spending the most time and money on. We can use the reports to streamline our processes and predict what equipment may be failing sooner than later. The other thing that is done well is the customer service. There are constant improvements based on customer feedback and whenever I come up with a one off suggestion, FMX has always been helpful in coming up with solutions that allow me to implement what I want and most of the time allow me to make additions myself without having to rely on them to change the format of the system. It is very user friendly. Cons Some of the filtering options don't allow me to limit very specific things on the calendar setting. This may only be an issue in our place because of how we are set up, but I can't filter maintenance requests and planned maintenance items per user at the same time. I have to do one or the other. This is a basic issue that we can work around. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Michael! Thank you for taking the time to write such an outstanding review for FMX! We are so pleased to know that you are such a huge fan of FMX, especially when it comes to tracking work orders, costs, and worker hours! Thank you for continuously helping us to grow and enhance our software with your feature requests! We will definitely look into these filtering suggestions and keep you updated on any new features moving forward! Thanks again for being a loyal customer and writing this great review. We look forward to continuing to work and grow with you! LH Lisa H. Support Services Sec Education Management Used the software for: 2+ years ### "FMX Makes Maintenance and Inventory a breeze" September 9, 2024 5.0 I have had a positive experience all around. Takes some training but well worth it. Pros We use it for inventory and work orders for Maintenance. Love most features Cons Takes time to enter the inventory, but once it is done it works great. Review Source JH Jeffrey H. Facility Manager Religious Institutions Used the software for: 2+ years ### "I Love FMX!" July 6, 2023 5.0 I was a customer at another position at another church and sought them out as soon as i came to The Heights Church to get back on line with rhem. Pros I really like the ease of use. Anyone can use this software with minimal training involved. Cons The level of communication between Facilities and the requester is fantastic. It breaks down the need to communicate verbally thus eliminating drop in communication and human error in this. Reason for choosing FMX Past experience and success Review Source BC Brandon C. Maintenance Supervisor Facilities Services Used the software for: 1-2 years ### "FMX is hands down the CMMS to use" October 28, 2019 5.0 We were using a different CMMS and it was cumbersome to use. I started looking at different programs and came across FMX. I also looked at several others. FMX appeared to be easy to use and it provided a lot of flexibility with being able to customize fields in any part of the system. Not to mention that all the modules are included in one price. The old system we used we had to pay for each module. The switch over was painless with the help of the employees at FMX. They have been great from the very beginning. They continue to provide updates to their programs and they notify us every time one is made with a helpful tutorial. They have also contacted me if I would like any additional training on any part of FMX. Any questions I did have, they have answered promptly and offered to make the changes or adjustments for us. They truly care about their clients and go above and beyond to make sure they are happy with the product. Pros I love the each of use that each module provides for the end user and the customizing that is available to the administrator. Cons I wish there was an actual app to have on our phones for FMX. It would add to the ease of use for the maintenance person using it daily on the go. Reason for choosing FMX Ease of use for all users, affordability, customization, and reference call for another school district using it. Review Source Eric G. Maintenance Supervisor Used the software for: 2+ years ### "The software is overall very easy to use, it is very easy to learn, and very easy to set up." March 26, 2018 4.0 A lot of benefits. PM tracking, repair tracking, inventory management. Pros The best feature of the software is its easy to use. Someone with very little computer skill can learn to use it. I also like that it is web based so you don't have a huge program to install on your PC's. Cons I dislike that there is still a lot of manual data entry at initial start up. After you get through that phase, there isn't much not to love. Review Source Response from Facilities Management eXpress March 28, 2018 Hi Eric! Thank you for taking the time to write such a fantastic review regarding your experience with FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use! Please do not hesitate to reach out to the support team if you should ever need assistance importing data into your site moving forward! We are always happy and ready to assist! Thanks again for being such a loyal customer and writing this wonderful review. We look forward to continuing to work and grow with you! Ajit R. E Mgr Mechanical or Industrial Engineering Used the software for: 2+ years ### "Look no further" April 26, 2023 5.0 Pros Easy to set-up. Intuitive. Impeccable customer service. Cons Could sport more modular entities. The layout is not very flexible. Review Source AC Andy C. Facility Director Education Management Used the software for: 2+ years ### "Great system for the price." April 26, 2023 5.0 Pros Easy to use. User friendly. Mobile access is great. Cons Nothing so far.Its been great to use and very user friendly. Review Source KL Keith L. Director of Facilities and Maintenance Education Management Used the software for: 2+ years ### "Great general maintenance and preventative maintenance platform." October 4, 2022 5.0 Overall experience has been great. Pros We are able to have all information in one location. Cons We could do a better job at leaning on our provider for assistance in implementing the new abilities of the software. 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