--- title: "FMX Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is FMX the right CMMS solution for you? Explore 454 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130563/FMX/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- FMX 4.7 (454) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of FMX Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews CC Cindy C Administrative Assistant II - MOTHigher Education, 11 - 50 employeesUsed the software for: Less than 6 months. “FMX is a great resource for tracking requests for time management, scheduling events or classes, creating an overall ease for both user and administrators.“ September 1, 2026 SH Scott H Corporate Maintenance ManagerWarehousing, 501 - 1,000 employeesUsed the software for: More than 2 years. “So the only part i have not liked about the system is when you close out a work order and your adding inventory, all site locations show up, and only FMX part numbers. If your searching with part numbers per oem.“ February 27, 2024 Jesse Z Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Overall, FMX is a great facility management tool for any organization that needs a centralized location to manage space reservation and view reservations by who and when.“ July 7, 2026 JF Jeremy F Board MemberGovernment Administration, 2 - 10 employeesUsed the software for: Less than 6 months. “The only con to the system is all the work that goes into setting the system up.“ March 24, 2026 Jesse Z Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Great for allowing employees and non employees of a public organization to reserve rooms and space for various events.“ July 7, 2026 Chad N Director of OperationsEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “Without one we have community members thinking they're doing their part, and we have no idea.“ March 21, 2026 Billie Sue D Learning Resource ManagerEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It has helped us move away from relying on emails, verbal requests, and separate tracking methods.“ September 2, 2026 JB Jill B Administrative AssistantEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “It is hard to do a report on certain information“ September 9, 2024 ## Showing most helpful reviews Showing 1-25 of 454 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Executive Assistant of Business and Admin Services Used the software for: 3-5 years ### "Great customer assistance." October 29, 2026 4.0 It has helped organize over the years but everyone in my district would prefer a system that communicates two ways. Pros The Customer Support, and time I do have an issue they are responsive even if they are not able to help. Cons The system does not communicate two ways with other calendars, so a internal request is put on google it does not transfer or conflict on FMX. Review Source R Reviewer Facilities Technician Used the software for: Less than 1 year ### "FMX Review" October 26, 2026 5.0 Overall my experience is very positive. Comparing FMX with previous maintenance management and facilities software, there are plenty of features that I didn't know I needed until I started using FMX. Pros I like the customization and the user friendliness of the FMX website. I also really like the maintenance requests workflow. The customer support is top notch as well. Cons The phone application is in need of a complete overhaul. There is no sorting feature on the app and when managing 300+ buildings and 6000 pieces of equipment it is not user friendly. Review Source R Reviewer Maintrnance Director Used the software for: 3-5 years ### "Greensville County Schools" October 22, 2026 4.0 I am very satisfied with FMX. It is fairly simple to use for most people. It easy to manage. Once I get asset management up and running it will be even better. Pros Being able to assign multiple people to the same work order. Being able to communicate within the app is also very helpful. Cons There is really not much that I don't like about FMX. Most issues are user issues, like the person putting in the work order is no specific enough. It would be helpful if work orders that were put on hold could be moved into another tab and then moved back when the hold was removed. Review Source R Reviewer PowerSchool Technology Admin Used the software for: 1-3 years ### "Great System" October 21, 2026 5.0 Great experience and had no issues. Support has been great if there was a question and just a 10 out of 10. Pros Easy to use and loved how there is basically no major training that has to be done. Everyone caught on great. Cons I don't have any complaints about FMX. Would like to get our bus maintenance on it eventrually, but not sure if that will go over well with the mechanics. Review Source R Reviewer Adminstrative Assistant Used the software for: 3-5 years ### "Great program" October 21, 2026 4.0 FMX has be a great tool and customer service is very helpful and friendly. My experience has be nothing but positive Pros User friendly and is very easy to create and track work orders It has been great for tracking inventory and equipment Cons Need to be able to create custom reports. There should also be a feature automatically let you know that an invoice is due or past-due Review Source R Reviewer Director of Campus Operations Used the software for: 1-3 years ### "Director of Campus Operations " October 21, 2026 5.0 I have had a great experience with FMX. They are extremely responsive and supportive. They are willing to assist with any challenges or ideas you may have. Pros Customer service is excellent and the modules are customizable. The system is user friendly and easy to navigate. Cons Nothing. The product and service is top notch. I can’t think of anything I dislike. There are some improvements I’d like to see in the future and I was able to share them for consideration. Review Source R Reviewer Supervisor of Maintenance and Grounds Used the software for: 3-5 years ### "Upgrading through simplification" October 21, 2026 5.0 Overall we are happy with switching to FMX, we have since added more modules across other departments Pros The overall platform is very flexible and easy to work with. Admins, technicians and the end users can easily use FMX without extensive amounts of training. We created a 1 page guide for most users that we would send via email with the link to the website. That was typically enough to get them logged in and create requests without further assistance. Our last work order system was not as easy to use or straight forward. Overall as the Admin for my district I find FMX to make my processes much easier and faster to complete on a daily basis. Cons sometimes the load times on FMX webpages take a bit of time. I have yet to figure out if it is a bandwidth problem on my end or the FMX side. Review Source R Reviewer Maintenance Technician Lead Used the software for: 1-3 years ### "A Positive Review with one MAJOR Request" October 21, 2026 5.0 Overall, I'm very pleased with FMX. It offers the best, overall experience with the capability to do multiple types of tracking and planning. The contacts at FMX have always been helpful and quick to respond. The requester side of FMX is also user friendly as many fellow employees who are not tech savvy have been able to quickly learn and utilize the system. Pros Ease of creating WOs, PMs, adding equipment and locations. Customization of notifications is helpful so my inbox is not inundated. The addition and updates of IRIS recently has been helpful in navigating new work flows within the system. Cons The inability to set up auto assigning of work in an on-call rotation setting. There is a need to have a way to assign afterhours work automatically to the person who is on call. On-call rotates weekly, and to have a system that knows who to assign the work to according to the on-call schedule would streamline this current labor-intensive task. Manager/supervisor currently has to monitor email for notifications during afterhours and assign the WO to the appropriate person, which means these individuals are never fully "off the clock." Review Source J P. Electronics Specialist Used the software for: 3-5 years ### "Solid foundation with good customization, but missing a few things." October 21, 2026 4.0 Overall it has been a very positive experience with the software growing a good amount in the short time we have used it. I look forward to them continuing to improve upon it. Pros The software is good with a lot of customization options. They also have responsive and good support. The user interfaces are easy to use. They are working on updating reports. Standard user interfaces are easy to use, but can get overwhelming if you have lots of permissions and aren't computer savvy. Cons While there are a lot of granular options, some more broad options are missing. For example letting people view some equipment types and edit others, unfortunately it's an all or nothing when it comes to edit access. The asset management portion needs work. They treat general equipment (like HVAC or electrical) the same as asset equipment (like laptops). So asset equipment can be assigned to multiple people with no settings for warning or restrictions on assigning it to multiple people. This is compounded by the above edit settings meaning someone with permission to edit the HVAC equipment they work on can also edit their assigned laptop. Review Source R Reviewer Facilities Manager Used the software for: 3-5 years ### "Happy with FMX" October 21, 2026 5.0 I like the ability to have individual employees submitting work requests which allows accurate tracking and communication on progress and costs. The utility module and the ability for AI to read the bills which reduces data entry for me is huge and allows me to track and run cost reports with ease. Pros Ease of use and ability to track open work requests, preventative maintenance, asset management, utility tracking and planning requests. Cons The cost has become higher than when I originally started using FMX in the school system. I would like to have the ability to have some managers close out work orders without paying the administration cots per manager. It really doesn't make any sense why we're limited to five. Their work does not add to the FMX support workload. Review Source Jesse Z. Software Engineer Used the software for: Less than 1 year ### "Great Tool For Reserving Space And Easy To Sign Into" July 8, 2026 5.0 Overall, FMX is a great facility management tool for any organization that needs a centralized location to manage space reservation and view reservations by who and when. Pros Great for allowing employees and non employees of a public organization to reserve rooms and space for various events. It is easy to create an account as you can simply use your Google account for SSO. Cons The calendar is not easy to filter when you need to see what events are reserved on what days. Additionally, all the events are cramped together, making it hard to see. Review Source Johnny P. Director, Facilities Operations and Maintenance Used the software for: 1-3 years ### "I Should Be a Spokesperson for FMX" September 23, 2025 5.0 We’ve been using FMX for maintenance and preventive maintenance requests, and it’s been a great tool for keeping our operations organized and responsive. We’re currently implementing mapping to connect assets and key areas of our campus, and we’re excited to eventually roll everything into capital planning. Another department on campus has already shown interest in FMX’s scheduling and events capabilities, which really speaks to the platform’s versatility and value for the money. The implementation process was seamless—FMX’s team guided us through every step flawlessly—and their customer service continues to be excellent. Overall, FMX has proven to be a reliable, user-friendly solution with features that grow with our needs. Pros The implementation was seamless with outstanding customer support (thanks, \[sensitive content hidden\]), and the software’s versatility—from maintenance requests to mapping and capital planning—makes it a real value across multiple departments. Cons So far, very little—the platform is feature-rich, and we’re still exploring its full potential. The only challenge is that with so many useful tools, it takes time to roll out everything campus-wide (and to devote the time internally, when you're still putting out fires every day!). Review Source R Reviewer Executive Assistant Used the software for: 1-3 years ### "I'm usually the person initiating all facilities requests from our organization." March 27, 2018 3.0 It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue. Pros It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too. Cons I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests. Review Source R Reviewer Board Member Used the software for: Less than 1 year ### "System setup" March 25, 2026 5.0 Overall experience has been a good one. From the initial contact through the system setup. I'm sure the rest of the process will be great also Pros The customer service is top notch. Each step of the setup has been helpful in getting started. Next step Work Order set up Cons The only con to the system is all the work that goes into setting the system up. The team is very helpful with the work flow Review Source KE Krissi E. Director of Educational Technology Used the software for: 3-5 years ### "FMX Delivers Where It Matters Most" May 30, 2025 5.0 Our overall experience with FMX has been great! It's user-friendly, flexible, and makes data tasks easy. Import/export tools and reporting features help us work efficiently and stay organized daily. Pros FMX is easy to use, flexible for sorting/filtering, offers great customization, robust approval routing, and helpful reporting. Import/export features boost efficiency and make completing tasks much easier. Cons I wish FMX allowed multiple filter views without extra fees; manual updates are tedious when things change. Review Source Brian L. Director of Facilities and Operations Used the software for: 3-5 years ### "Exceptional Experience with FMX: A Valuable Asset to Our District" May 15, 2025 5.0 Overall, I am extremely satisfied with our experience working with FMX. The platform has proven to be a valuable asset to our district, delivering reliable performance, efficiency, and ease of use. It has effectively met our needs, and we appreciate the level of support and service provided. Pros FMX provides outstanding customer service and is highly responsive to customer needs. Their software application is reliable, cost-effective, and well-suited for K-12 school districts. The platform offers excellent reporting and work order management functionality, along with an intuitive and user-friendly interface. Cons The implementation team does a good job, but there is room for improvement. Taking more time to understand where clients are in the implementation process would allow them to tailor their approach more effectively, ensuring a smoother and more successful rollout of modules. Review Source R Reviewer Director of Facilities Used the software for: 3-5 years ### "Quality product for facility management" February 7, 2025 5.0 Very easy to work with system. Great customer service. Pros Ease of use, easy to customize fields. Very easy to bulk import things. Cons Limited reporting and export features. Calendar filter system is useful, but clunky Review Source R Reviewer Interim Facilities Director Used the software for: 3-5 years ### "FMX is a game changer!" April 28, 2023 5.0 Awesome! Tech support and customer service groups are top notch. We have over 500 employees in our organization that use the FMX system and we alway get great feedback on how user friendly the system is, along with the instant updated status of there request. Pros Information! Fmx is a great bridge gapping tool between our techs and employees (requesters) on acknowledging, statues, and completion of work orders. This is also a great resource for monthly reports and tracking of expenses, work completion, and preventative maintenance scheduling. Cons Interaction with asset management. Would love to be able to print a map that we have attached assets to. Review Source Chad R. Director of Technology and Operations Used the software for: 3-5 years ### "Strong product, great people, needs improvement" October 30, 2023 4.0 Pros The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful. It saves us time and money. Cons The responsiveness of the software is fine, but needs to be faster. The scheduling is great, but the work order (tech/maint requests) features need much more development. Please research help desk programs like Cayzu or Zendesk. If you were to improve these modules, your suite would be unstoppable!!! :) Review Source R Reviewer Assistant Director Used the software for: 1-3 years ### "FMX very user friendly on both Admin, staff & students " February 6, 2026 5.0 from developing, adding, removing and executing FMX to our staff it was been very user friendly. Our staff likes the fact that they can add pictures on there , where we can see the issue. Pros FMX is very user friendly to use. Not only is it user friendly but you can add images to help depict the problem. I have students, staff, use this to maintenance request issues on campus. Not to mention how easy it is to export the reports. Cons So far, I have zero complaints about FMX. one thing I heard is that I cannot attach a PDF file. I did want a manual for it so I can refer on how to do it. Review Source R Reviewer Maintenance Admin. Assistant Used the software for: Less than 1 year ### "Great software! Easy set up and easy to use!" March 23, 2026 5.0 We were looking into getting new work order software. We interviewed 3 different companies and compared the basic look and feel of their software. We liked FMX and hoped that our staff would be able to adapt to the new software. The staff have really liked it and any issue we have is always an easy fix. Pros Our staff have had an easy time adjusting to the new software and have had lots of compliments about using FMX. Cons We had a few slight issues during the set-up process but nothing that wasn't easily fixed. The staff at FMX were easy to talk with and corrected any issue quickly. Review Source MD Mimi D. Auxiliary Systems Specialist Used the software for: 1-3 years ### "Friendly Software" May 30, 2025 5.0 very user friendly, easy to use, easy to teach all technicians even those that are not tech savy they don't feel intimidated and you are able to log in through SSO Pros Easy to use, lots of options included in bundle package, currently if you pay for invoice module the accounting module is complimentary Cons at times when switching from one tab to another it lags a few seconds, we have to either prompt the refresh button or just wait Review Source R Reviewer Corporate Maintenance Manager Used the software for: 3-5 years ### "Great System A+++" February 28, 2024 5.0 FMX has been a great system and one of the best systems i have ever used. Pros GoFMX is an easy-to-use system that you can train someone to use the sytem within minutes. The calendar makes it easy to see what needs done daily, weekly, or monthly so the system makes your schedules or scheduling with no conflicts. Cons So the only part i have not liked about the system is when you close out a work order and your adding inventory, all site locations show up, and only FMX part numbers. If your searching with part numbers per oem. You will not be able to find part. Review Source R Reviewer Facility Manager Used the software for: 3-5 years ### "Easy to use and organize CMMS" May 2, 2023 5.0 It has helped me maintain and keep an organized routine of work flow where it causes less stress when knowing when things need to be done. Pros Logging PMs and work orders as they would arise really helps keep the work flow organized. It was easy to integrate the areas of our facility to establish our system for our facility. The FMX staff were very helpful and positive. Fast to respond and resolve any request or question I had. Cons When making "due date" changes to the work orders, the email notification that is sent to the instigator does not state that in the email. It only says that a change has been made. That causes the person (who put the work order in) to question what is going on with the work order. that generates more down time to have to go back and explain what the changes were. It would be nice to have the email notifications to state the changes that are made to the work orders. Review Source R Reviewer Director of Facility Operations Used the software for: 1-3 years ### "FMX is an excellent Building Management System" October 6, 2025 5.0 It is a very comprehensive product and you do not need to purchase additional modules after you begin to use it, it comes as a complete package. It cut our cost for a building management system in half and we still retained a great quality product. Pros Ease of use and the ability to customize the screens with additional fields and the ability to attach documents to equipment and work orders. Cons Not being able to put work orders on "hold" when waiting on parts or a down day to implement the work order. 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