# Page 3 | FMX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is FMX the right Facility Management solution for you? Explore 420 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130563/FMX/reviews --- FMX 4.7 (420) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of FMX ## Showing most helpful reviews Showing 51-75 of 420 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW John W. Director of Events Education Management Used the software for: 1-2 years ### "FMX is your 1st step to a streamlined Events Scheduling Program, Maintenance & PM" April 27, 2023 4.0 Very positive. \[sensitive content hidden\] our main connection is always on point and responds to all of our needs. Pros Schedule Request and Maintenance Request can be customized to cover allot of information gathering. This save allot of wasted time on phone calls, emailed etc. We try to make the schedule request a one stop shop for our Faculty and Staff to request an event and capture all the details so we can then move to a BEO Cons I feel that we are missing a few key elements that are essential to our operation, perhaps we are unique. We often have events that are not on campus but that our FMX calendar needs to include because those off site events take away assets that we need to be aware of. Some sort of Generic Flag should be available to note those events. We have improvised and created a work around of our own. Switched from [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) Wanted one stop program for facilities scheduling and maintenance Review Source BP Brett P. Facilities Director Education Management Used the software for: 6-12 months ### "Best CMMS product in the business" September 25, 2023 5.0 Fantastic. We went from a competitor's product to FMX with complete transition taking less than a month and complete user familiarity in weeks! Pros This is so intuitive, simple and quick to set up (even in complex situations), is comprehensive in scope allowing us to manage our crazy schedule over hundreds of spaces, tech and maintenance requests, PMs, equipment and asset management, etc. Cons This was by far the most seamless transition into a new software I have ever seen. The only things that I wish were added are in development, and they are not game-changers. Reason for choosing FMX FMX was superior in every single category, hands down. Review Source GR Gretchen R. Business Analyst Consumer Services Used the software for: 2+ years ### "Versatile Ticketing System" October 27, 2023 5.0 Great, \[sensitive content hidden\] has been a great source of knowledge. She is always available when we need her. Pros Very customizable, lots of options to customize forms & settings. FMX works with us to make sure the software meets our needs Cons Reporting dashboard isn't easily customizable, it's slow and often crashes. Wish we had better visibility on our KPIs. Review Source CF Cynthia F. Director of Facilities Non-Profit Organization Management Used the software for: 2+ years ### "Performance Matters." September 12, 2022 5.0 Excellent. Pros Ease of use. Easily integrates into your business. Reports are easy to generate. Organizes your maintenance department and your staff. Mobile access. Can be customized to your business. Fantastic customer support! Cons A little pricey and worth it. Should be discount for non-profit. Reason for choosing FMX For all of the reasons listed above. Switched from [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) Spiceworks was free but clunky and extremely limited in capacity. Review Source TC Tim C. Chief Engineer Hospital & Health Care Used the software for: 2+ years ### "Game Changer!!!!!!" June 16, 2022 5.0 keeps me up to date on Preventive Maint. i can make a work order for a single job. the PO section is very nice, as well as the Inventory control Pros product is very easy to use, it's always available at your fingertips, even people with no computer skills can use Cons Honestly, there's nothing i don't like or would change Reason for choosing FMX Honestly FMX had the strength and numbers to handle a growing company Review Source TM Travis M. Facilities Specialist Primary/Secondary Education Used the software for: 2+ years ### "FMX is a powerful tool." October 30, 2023 5.0 Pros Ease of use organization user friendly mobile access scheduling ticket tracking reporting Cons Uploading data can be cumbersome, however the FMX customer service team is extremely helpful. Switched from [Think Help Desk](https://www.capterra.com/p/122881/Think-Help-Desk/) Our old system could not track and report things such as inventory, equipment, labor and productivity as easily and accurately as FMX. Review Source MB Michael B. Senior MEP Engineer Higher Education Used the software for: 2+ years ### "It has been excellent, any issues that I find are resolved in a timely manner " March 22, 2018 5.0 I am able to efficiently and easily keep track of work orders and planned maintenance and track costs associated with both. Pros I am able to efficiently and easily keep track of work orders, planned maintenance items and other requests. I can track costs, both for parts and for man-hours for specific types of maintenance and run reports to see what we are spending the most time and money on. We can use the reports to streamline our processes and predict what equipment may be failing sooner than later. The other thing that is done well is the customer service. There are constant improvements based on customer feedback and whenever I come up with a one off suggestion, FMX has always been helpful in coming up with solutions that allow me to implement what I want and most of the time allow me to make additions myself without having to rely on them to change the format of the system. It is very user friendly. Cons Some of the filtering options don't allow me to limit very specific things on the calendar setting. This may only be an issue in our place because of how we are set up, but I can't filter maintenance requests and planned maintenance items per user at the same time. I have to do one or the other. This is a basic issue that we can work around. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Michael! Thank you for taking the time to write such an outstanding review for FMX! We are so pleased to know that you are such a huge fan of FMX, especially when it comes to tracking work orders, costs, and worker hours! Thank you for continuously helping us to grow and enhance our software with your feature requests! We will definitely look into these filtering suggestions and keep you updated on any new features moving forward! Thanks again for being a loyal customer and writing this great review. We look forward to continuing to work and grow with you! MC Marcia C. Director of Facilities and Maintenance Education Management Used the software for: 6-12 months ### "Before you chose a CMMS system, try FMX!" April 26, 2023 5.0 Getting great reviews from all of our users and technicians so far. Pros Ease of use for requestors and technicians Cons Still getting use to the system so that part is a little frustrating Reason for choosing FMX I was use to FMX from another district I was with and was very familiar with its capabilities Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Looking for a more autonomous platform Review Source JC Jimmy C. Facilities Manager Primary/Secondary Education Used the software for: 1-2 years ### "This is my FMX." February 27, 2024 5.0 Pros FMX is a huge asset in managing all of our maintenance and scheduling needs. Cons I wish the inventory management was a bit more detailed (granular). I would like to get more precise counts of inventory that comes in cases. Review Source VR Verified Reviewer Facilities Manager Used the software for: 1-2 years ### "FMX has greatly streamlined our facility operations ." March 29, 2018 4.0 One centralized platform that can be used for the facility and transportation operation of the district. Pros The fact that it is a one-stop platform for all of the stakeholders in our organization to use. It replaced about 4 other pieces of software and pulled our whole facility management tools together in one program. Cons There isn't a lot that I don't like. Maybe that at one point there were a few changes made that weren't communicated as well as they should have been but the good customer support team helped me to figure those changes out quickly. Review Source Response from Facilities Management eXpress April 2, 2018 Hi! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to streamlining all of your facility operations! As we are consistently updating and enhancing the FMX software, it is highly important to us that you are always aware of all of these updates and enhancements! We would be more than happy to make sure you are on our monthly email list so that you are guaranteed to receive this information each month! If this is something that you would like to do, please let us know and we would be happy to take care of this for you! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! DM Daniel M. Facilities Manager Religious Institutions Used the software for: 1-2 years ### "Great program. Easy to use." March 18, 2019 5.0 Implementing FMX was very easy. FMX staff were quick to answer any questions that came up during the process. It's been a powerful tool that has helped us to be more effective and efficient in our work. Pros We were able to replace two pieces of expensive software, scheduling and maintenance programs, with one service that was as much as one of the programs alone. And not only was it cheaper, FMX is very user friendly. Some of our less tech-savvy users were able to pick it up quickly, so we didn't experience much if any lag time after a short training session. In addition, the change over to FMX was super easy with the import function, and any changes to make the data fit our campus were easy to do in house with the tools in FMX. Also, the reporting features and the ability to export past data to a spreadsheet let us examine our use over the past year and analyse how we can operate better next year. Cons Having the ability to tie into Building Automation Systems (namely HVAC and door control systems) would be very helpful. FMX may be able to do that, but it's not part of the basic program. You'll need a custom module. Review Source Response from Facilities Management eXpress March 25, 2019 Hi Daniel! Thank you so much for the wonderful review! We are so happy to hear that you're such a fan of FMX! In your review, you mentioned that you'd like to see FMX offer a building automation system for your HVAC and door control systems. This is definitely something that we can do, and we'd love to chat with you more about it! Your customer success manager will be reaching out to you shortly to discuss this option further. Thanks again for taking the time to write such a great review! TR Thomas R. Engineer Education Management Used the software for: 2+ years ### "Smooth Sailing" October 31, 2023 5.0 Communication with end user. Pros Areas of identification.There are it seems endless ways to identify the problem and location to explain what is wrong or needed. Cons What's not to like.I have used many facilities maintenance programs and have not found one that is as easy to integrate or train staff on Reason for choosing FMX The presentation was one factor and the follow up from FMX staff. Review Source MT Miles T. Director Buildings and Gounds Education Management Used the software for: 6-12 months ### "Happy with my switch to FMX" September 26, 2022 5.0 I have been very happy since my transition team started the process. Switching over had me very concerned but it went so smoothly I was surprised! We did some building moves this fall and had a large volume of requests in a short amount of time. We were able to sort and prioritize without and difficulty Pros The software is very user friendly and easy to work with. The task bar makes it very easy to find what am I looking for in just a few clicks. Cons I am only a few months into using FMX and just everything is a step above my previous software. Any small issues that I have come across have been easily handled through customer service Review Source RM Ron M. Director of Operations Education Management Used the software for: Less than 6 months ### "FMX has turned out to be a great system so far for us compared to our previous system. " October 6, 2022 5.0 The experience from the initial call to the implementation has been awesome! The FMX Team is very responsive and supportive. Pros User-friendly, customizable, you're able to auto-assign tasks, cost-effective, great customer support Cons Haven't found any cons to date! So far the system has been great to use. Reason for choosing FMX Recommendation from other school districts. Review Source JM Jim M. Plant Engineer Plastics Used the software for: 2+ years ### "4+ years with FMX at two start-ups." February 7, 2023 5.0 A+, I really have no complaints. Pros Ease of set-up, ease of use, 24/7 accesibility, inventory management, maintenance management. Cons user customization of reporting could be a bit easier and more flexible possibly. Reason for choosing FMX I was pretty much sold from the get go. Cost, ease of use and support that actually helps. Review Source KL Kent L. IT Coordiantor Education Management Used the software for: 1-2 years ### "Technology and Maintance Work Order review of FMX" February 29, 2024 5.0 Tech Support and the system team I worked with were very good. I have been happy with the system over the last year that we have had it. Pros It was easy to set up the building and rooms for the work order request system. The teachers can check on the status of their work orders without having to call or email me. Very minimal instruction was needed for my staff to put in work orders. Cons It can send a lot of email reminders to you until you get the notification set up right, but better than no notifications. Review Source PT Pat T. Fixed Asset Manager Automotive Used the software for: 1-2 years ### "FMX Review" February 27, 2024 4.0 Very satisfied with the testing process, the implementation process and then the ongoing customer service. Pros Great customer service that has been able to resolve my questions or concerns 98% of the time. Cons Would like more flexibility to edit what the email heading/subject Field says when notifications come in. Reason for choosing FMX Cost, much flexibility during our test mode and it went very well. Review Source SL Sean L. Maintenance Building Materials Used the software for: 2+ years ### "Overall very great program" June 16, 2022 5.0 Very good experience. Can't say anything but good. Pros Very easy to use and customizable. Mobile inventory bar codes tracking is a game changer. Very easy to learn the program overall. Layout is nice and up to date. Continued updates and new features. Cons No cons to mention although the only system we used prior was really outdated so not much experience with other cmms programs. Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Reason for choosing FMX Format of FMX and Inventory tracking. Review Source PA Patricia A. Asst Sup of Finance & Operations Education Management Used the software for: 2+ years ### "Ease of Use" January 4, 2023 5.0 Installation and training were very good. Very responsive to set up questions. Pros WUS uses a few of the FMX products and the ease of use on both the admin or user side is excellent. Cons Nothing that I know of at this time. But I do know that if I find it lacking a customer service rep will assist. Review Source FH Fred H. Director of IT Primary/Secondary Education Used the software for: 6-12 months ### "Perfect for K-12 Public Schools" December 11, 2019 5.0 Pros K-12 Public School Departmental Supervisors typically have multiple, disparate systems for Technology, Maintenance, Grounds, Transportation, Facilities Reservations, and inventory. FMX brings all of this together in one easy-to-use portal. Cons There doesn't really appear to be any cons, especially considering the experience I've had setting up and configuring other helpdesk portals. Alternatives considered [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[Web Help Desk](https://www.capterra.com/p/179421/Web-Help-Desk/) Reason for choosing FMX FMX fit our needs perfectly without the need to use other systems to accommodate our various departments. Technology, Transportation, Maintenance, Grounds, Facilities, and Athletics can make great use of this product. Our end users appreciate having only one login portal for all of these systems, and they only have to learn one application to get the assistance they need. Switched from [Web Help Desk](https://www.capterra.com/p/179421/Web-Help-Desk/) The "Sign In With Google" option was huge, and also the ability to accomodate the multiple departments within a K12 school district with tailored functionality for each department was critical. Review Source KL Keith L. Director of Facilities and Maintenance Education Management Used the software for: 2+ years ### "Great general maintenance and preventative maintenance platform." October 4, 2022 5.0 Overall experience has been great. Pros We are able to have all information in one location. Cons We could do a better job at leaning on our provider for assistance in implementing the new abilities of the software. Review Source BM Becky M. Central Operations Administrator Religious Institutions Used the software for: 2+ years ### "Set it so you don't forget it!" December 5, 2019 5.0 FMX has helped us to organize different types of requests, inventory, and maintenance. The staff is always helpful, quick to respond, and they offer customizable support. I have often been offered more than one way to work through an issue and that shows me that my customer support is really looking out for our growth, not just getting a task done. Pros I appreciate the way I use this system to manage so many different facets of daily work. These are a few of my favorite things: 1. I don't lose information, the ticketing process is helpful, clear and easy to use. 2. I can drill in super specific on details and usage or I can keep a wide focus, therefore meeting the needs of many different projects and management styles. 3. There is room to grow, it doesn't just meet the needs of where you are today, it is also ready for the future growth. 4. The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience. Cons That I can't use it at home to manage my family. Reason for choosing FMX I wasn't part of that process Review Source SS Scott S. COO Education Management Used the software for: 1-2 years ### "FMX-Great Platform" February 29, 2024 5.0 Pros Look and ease. Desktop use friendly. Streamlined Cons Mobile app. Suggest a mobile app rather than web view. Larger text and simpler to use Review Source DC David C. Director of Facilities Education Management Used the software for: 2+ years ### "FMX is Awesome" September 28, 2022 5.0 My overall experience is great. Any time someone needs to talk about the system, I'm happy to go over my experience. Would like to see a page for individual work orders, although the filter system is excellent and can achieve this. Pros The entire system is very intuitive. The flexibility in setting up your own criteria is great. Customer support has been outstanding. Cons Email overload. With all the email and notifications, it can be difficult for the crew to manage some of the requests. Reason for choosing FMX School Dude didn't seem as intuitive or as flexible. Review Source DG Damon G. Maintenance manager Restaurants Used the software for: 6-12 months ### "Game Changer " August 14, 2019 5.0 FMX has changed how we do maintenance. As we began our maintenance team for the franchise our maintenance tasks were verbal with no records of work completed or cost or man-hours. Now we are able to track all of the above and more. We are now able to track inventory, use reports to gather analytical metrics to aid in decision making processes, and track man hours identifying workload and balance of assignments. Pros The pros of this software is that it is easy to use. It can be customized to use primarily drop down choices that help to ensure that entries are clear and easily understood. Customer support is fast and thorough. The reports convey viable information to use in making business decisions such as workload, lifecycle maintenance, cost per repair, and identification of top 10 problem pieces of equipment. The list of pros is very extensive. Cons If I had to identify a con it would be the import feature. On rare occasions it will freeze during an upload and I would cancel and restart the upload, once the new upload completed it would not allow the work order to be closed due to pending upload. You would then have to close the window and start over. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing FMX We chose FMX over the others based on customer support, cost, and ease of use. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.