# Page 6 | FMX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is FMX the right Facility Management solution for you? Explore 420 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130563/FMX/reviews --- FMX 4.7 (420) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of FMX ## Showing most helpful reviews Showing 126-150 of 420 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DB Daniel B. Director of Information Technology Education Management Used the software for: 1-2 years ### "FMX has made our lives easier!" November 26, 2019 5.0 FMX has helped us become more efficient for tracking our IT and Maintenance work orders. We can accurately determine project costs and provide our users with quick resolutions! Pros I love the reports and the easy of use. Active Directory integration has made it do dimple for our users to enter tickets! Cons Not a con but I would LOVE to have an iOS mobile app! Alternatives considered [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Reason for choosing FMX FMX is so much better Switched from [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) We needed something to fit our needs Review Source BH Blake H. Assistant Director of Facilities Facilities Services Used the software for: 2+ years ### "FMX is awesome" December 4, 2019 5.0 FMX makes it easier for us to maintain our facility and set up and clean up events. Pros Ease of use and everything can be sorted and tracked. Work order systems gives ability for users and client to interact through the 'Respond' button. Multiple workers can be assigned to a single work order. We also use Schedule Request for event management. Email notifications help keep us on track. Best part about FMX is the customer service. They respond instantly and help us do bulk imports. Great product Cons There is no app. We would love one, however the mobile website is decent. Review Source JB Jason B. Technology Coordinator Used the software for: 2+ years ### "Great way to efficiently track and manage many aspects of a facility in one product" March 29, 2018 5.0 Pros The product is modular allowing the choice of implementing one or several modules. For our district, we started with maintenance and technology, but expanded to transportation, bus maintenance, and scheduling. Cons Sometimes, it is hard to get all of the users on the same page. The software almost allows too much customization, in the fact it can allow you to tweak items that may impact other aspects of the product. Review Source Response from Facilities Management eXpress April 2, 2018 Hi Jason! Thank you for taking the time to write a review for FMX! We are so thrilled that you are a fan of FMX, especially when it comes to efficiently tracking and managing several different aspects of your facility! I would love to chat with you a bit more about your current issues regarding customization. I will be in touch shortly to discuss this further! Thanks again for being a loyal customer and writing this review. We look forward to continuing to work with you! BK Bonnie K. Administrative Assistant Education Management Used the software for: 2+ years ### "Makes my job a lot easier" March 25, 2021 5.0 I have been working with FMX since we started using the program. I became the administrator when our \[SENSITIVE CONTENT HIDDEN\] left our district a few years ago. It is very easy to use, and I like the reports I can extract from it. Pros I have all the information I need all in one place. I enter all sports activities and practices, along with checking all schedule requests. It is so easy to pull up my FMX calendar and see everything that is occurring on any specific day. Cons Not being able to filter requests do just a specific person and request. EX: Forward all kitchen requests to Food Service Director, but not let her see ALL requests. Review Source CN Charlie N. Clubhouse manager Used the software for: 2+ years ### "Nice program with easy to use features" March 29, 2018 5.0 Pros I like the fact that there are ways that we can customize the system to our property that make it more accurate for users. Cons The training of all the bells and whistles can be a challenge especially for new users, finding a place to start a new user to get them familiar can sometimes be tough given all that the program can do. Review Source Response from Facilities Management eXpress April 2, 2018 Hi Charlie! Thank you for taking the time to write a review for FMX! We are so thrilled that you are a fan of FMX, especially when it comes to its ease of use and customization options! I would love to chat with you a bit more about options for training sessions for new users, as well as getting you the right user training guides that will help to efficiently train and on board new users on your FMX site! I will be in touch shortly to discuss this further! Thanks again for being a loyal customer and writing this review. We look forward to continuing to work with you! JM Joe M. Facility Supervisor Education Management Used the software for: 2+ years ### "This software works very well to schedule our needs, and support has been fantastic" March 27, 2018 4.0 Pros ease of use. customer support has reached out continuously, which is not the case with the software at our other campus (schooldude has had poor support in my experience) Cons that it does not integrate with our school calendar. This would be a huge help. Also, I'd love to see a 'blueprint' view of the building, in which we could assign work orders, PMs, etc so that they are spatially. Review Source Response from Facilities Management eXpress March 28, 2018 Hi Joe! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and helpful customer support! I would love to chat more with you regarding calendar integration and any other feature requests you may have! I will be contacting you shortly to discuss this further. Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! LS Lino S. QA Supervisor Food Production Used the software for: 1-2 years ### "My experience with FMX" November 26, 2019 5.0 I took a bit to create all the planned maintenance tasks for our location, but once we ran with it it has been great having it. Pros I like that it captures all the information we need to create our reports which has allowed us to cut down on paperwork significantly. I feel we are working more efficiently by using FMX Cons Creating the tasks a custom field at a time Reason for choosing FMX Customer service! the availability of (SENSITIVE CONTENT HIDDEN) and all the team has been a key factor. They walked us through getting it started and answered all our questions to the best of their ability Review Source DM David M. Assistant Director of Facilities Facilities Services Used the software for: 2+ years ### "I find the system to be quite valuable for reports and easy for staff to use." March 22, 2018 5.0 Ease of work requests and scheduled PM's. Pros It is really simple to educate someone on how to use the software. In addition the customer support help has allowed us to easily modify everything for our needs. Cons Still wanting to apply the bar code reading of each piece of equipment and have the PM for that exact piece of equipment come up. Review Source Response from Facilities Management eXpress March 27, 2018 Hi David! Thank you for taking the time to write such a wonderful review for FMX! We are so thrilled that you are a fan of FMX, especially when it comes to its ease of use and helpful customer support! We appreciate your feature request for connecting QR Codes with Planned Maintenance tasks, and I will make sure to keep you updated on this request moving forward! It's requests like these that help us to continuously enhance our software! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! Joshua S. Assistant Head of School Education Management Used the software for: Less than 6 months ### "Great software... Greater People" December 5, 2018 5.0 Pros The software is purpose built and does what it needs to do! We looked at several other options when it came to facilities management, but we settled on FMX because it was the right tool for the job, and the people behind it were outstanding. Cons The fact that it made us document our processes. Creates work on the front end to create a great system on the other side... I'm not sure how this is a con... Review Source Response from Facilities Management eXpress December 6, 2018 Hi Joshua! Thank you for taking the time to write such a great review for FMX. We are so glad to hear that you love working with us, as we feel the same working with you. It is also great to know that FMX is working well for everyone at Concordia Lutheran! Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist! Thanks again for writing this awesome review, and for being such a loyal customer! We look forward to continuing to work and grow with you! DR Debbie R. Facilities Coordinator Facilities Services Used the software for: 1-2 years ### "Great customer service team to work with whenever issues arise or with new enhancement requests" March 22, 2018 4.0 Not having to hand write each work order myself. Pros Faculty and staff can enter their own work requests or event requests so all I need to do is minor revisions. Cons The inability to manipulate text such as underline or bold. Work requests are geared more for technicians receiving work requests via email when our technicians do not have that capability. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Debbie! Thank you for taking the time to write a review for FMX! We are so happy that you are a huge fan of FMX, especially when it comes to our helpful customer support team! In regard to your request for underlining and bold-texting your details in your work requests, I would be happy to pass this along to our development team, as we are always looking for ways to better improve our software! In the meantime, if you would like to learn more about how to create special characters like this in your work order custom fields, I would be happy to schedule a meeting with you! Thanks again for writing this review and for being a loyal customer. We look forward to continuing to work with you! CK Cheryl K. Facility Services Administrative Assistant Used the software for: 2+ years ### "For easy to use and the Customer Service is AWESOME!" March 22, 2018 5.0 Pros Easy to use I can make basic changes myself If I need help there is always someone who can help me quickly They help me with information input Cons I can't think of anything that I don't like and if I do I just let them know and they normally fix it right then You should develop an app in the app store though Review Source Response from Facilities Management eXpress March 27, 2018 Hi Cheryl! We really appreciate you taking the time to write such an outstanding review for FMX! It is so exciting to know that you are such a huge fan of FMX, especially when it comes to its ease of use and feature request updates. We would love to know more about what features you are looking for in an APP that FMX does not currently offer you! We will be in touch shortly to discuss this further! Thanks again for being a loyal customer and writing this great review. We look forward to continuing to work with you! RG Rick G. Campus Facility Manager Religious Institutions Used the software for: 2+ years ### "System is very user friendly and intuitive" March 27, 2018 4.0 Ability to keep track of needs and employees time . Pros Easy logon and navigation. Very easy for the users from each of our buildings to logon and enter their requests. Also, very easy to set up or remove users as needed. Cons I use this program mostly from my phone. As in other apps I would like a "Stay logged in" feature. to make it even easier to get to the program and make my entries Review Source Response from Facilities Management eXpress March 29, 2018 Hi Rick! Thank you for taking the time to write a review for FMX! We are so thrilled that you are a fan of FMX, especially when it comes to its ease of use! I would love to discuss options with you for how you can stay logged into your FMX site from your mobile device! I will be in touch shortly so we can discuss this further! Thanks again for being a loyal customer and writing this review. We look forward to continuing to work with you! JE John E. Director of Technology Education Management Used the software for: 2+ years ### "Facilities Management eXpress review" May 16, 2019 5.0 We've been very pleased with FMX. They continue to add useful features on a regular basis! Pros \- Implementation was very easy! We were able to transfer nearly all of our data from the previous system we were using. - Setup for users and groups was also smooth once I understood what was capable. Had a lot more granular capabilities than other products we researched. - Very competitive pricing! Cons There were a few features we had from our previous system that were not available in FMX. However not enough to dissuade our decision to purchase. Review Source RG Ryan G. Regional Director of Operations Used the software for: 2+ years ### "This was our company's first move away from the manual paper trail. " March 22, 2018 4.0 Pros It allows a good high-level overview as a building manager to see activity and utilize the software to hold people accountable. I have used it in both my prior general manager role as well as current regional role. Cons There is no app for this product which would make it even more user friendly for the end-user versus having to use the web-based version all of the time. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Ryan! We really appreciate you taking the time to write such an outstanding review for FMX! It is so exciting to know that you are a fan of FMX! We would love to know more about what features you are looking for in an APP that FMX does not already offer you! We will be in touch shortly to discuss this further! Thanks again for being a loyal customer and writing this great review. We look forward to continuing to work with you! AA Anibal A. Estudiante de Medicina Medical Devices Used the software for: 1-2 years ### "FMX: Software en mantenimiento de la salud" November 6, 2022 4.0 Pros Ayuda a crear una gestión en productos de la salud Cons No se realiza el uso personal a personas que esten interesadas en emprender Review Source KW Kim W. Technology Help Desk Specialist Education Management Used the software for: 2+ years ### "FMX is so user friendly" May 10, 2019 5.0 Pros Users can be precise with the information that is needed in the tickets which makes it so easy for our technology and maintenance people to fix the issues the first time out. The product has open response features so you can keep everyone up to date on the status of open tickets. Cons After polling our users and admins they have no negative feedback for FMX. The customer service is great although you hardly ever have to call in. This is so user friendly even the different reports are easy to figure out! Review Source rR ryan R. Maintenance Facilities Services Used the software for: 2+ years ### "FMX PM Software" November 26, 2019 5.0 Overall the FMX web based program works for our facility. We don't take full advantage of all its resources but in time, as we grow, we will grow into the uses of the program. Pros The software is easy to use, the calendar view is nice. FMX is helpful and they are always exploring new ideas and implementations in the software. The web based program is good and user friendly. Cons the reports section is missing some different logs and lists that could be generated for a user. with requests to FMX the wanted reports probably could be generated. Review Source XS Xayy S. FMX Administrator Construction Used the software for: 6-12 months ### "The CMMS software is a very easy tool to use and navigate" March 9, 2022 5.0 Pros The software is a friendly user web interface, and It's easy to navigate. The best part is that all my users love it. Cons I have been using this for at least 6 months so I really don't have anything negative to say about this software. Review Source JB Jason B. Facilities Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "very happy with our decision to make FMX our work order and PM system" March 23, 2018 5.0 organization, transparency, and it builds a history of machine issues Pros FMX is very easy to set up initially. I like how you can turn on or off features so users only see what they need to. Customer service has been outstanding and extremely fast. Cons I do have some trouble distinguishing between "past due" and "in process" work orders. I would like the ability to leave a work order on the day it was open but assign it a separate due date. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Jason! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and helpful customer support! I would be happy to chat with you some more to help clarify any questions you might have regarding the work order and planned maintenance modules. I will be in touch with you shortly! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! DS Dinara S. Admin Assistant Used the software for: 6-12 months ### "FMX is the easiest software to use" March 26, 2018 5.0 Pros This software really helps to generate work order numbers, notify contractors and keep a track of all the jobs that are open. Cons I find it a little bit uncomfortable to reschedule/move forward/change due date of a job because a notification will be sent to a contractor (and I do not want them to be notified). I assume it can be corrected in the settings, but I do not change dates too often and do not want to go to settings each time I need to do that. This is only relevant for some of the jobs that are on hold for a reason and to view them I need to scroll back in my calendar dashboard (instead of moving the job forward) Review Source Response from Facilities Management eXpress March 28, 2018 Hi Dinara! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX! We would be happy to make some changes within your site to assist with the email notification concern that you mentioned in your review! I will be in touch shortly to discuss this further. Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! DR Darrel R. Head of Maintenance Primary/Secondary Education Used the software for: 2+ years ### "Impressive software!" January 4, 2019 4.0 With everything said this is a great product for the price. Pros Very easy to use, easy to input information for equipment and buildings, user friendly, simple for the average person to enter in maintenance requests/repairs. Also as the end user for scheduling repairs it's quick and easy to prioritize repairs/duties for the days and weeks ahead. Cons Would like to be able to have a duel color code for the calendar, as in person assigned to with a priority color or maintenance type color. Review Source TC Tanaya C. Senior Development Manager Restaurants Used the software for: 2+ years ### "Amazing tool for any business!" March 22, 2018 5.0 Immediate communication with our locations. Pros Easy to use for any skill level, the team members can open tickets easily and it doesn't require lengthy training. Cons Can't log-in with my fingerprint, I like to use this feature instead of trying to remember what password I might have used. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Tanaya! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use! We do apologize that you are not able to log into FMX with your fingerprint, but I will definitely pass this along to our development team for future possibilities! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! DM Dzevad M. Facilities Supervisor Used the software for: 1-2 years ### "Great Product and Great Costumer Service" March 22, 2018 5.0 Our productivity increased, better control over our equipment and preventive maintenance. Pros After long research we decide to implement FMX to be our software for Facilities Department with the City. FMX team lead us step by step true process and they add all the details we have requested and they answered every question to our satisfaction. everyone loves this product because is customizable, very easy to use and glitch free. Cons We have this software for year and no cons. System performs so well. System works great!! One of kind. Great job FMX team. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Dzevad! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and customization options! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! TM Tracy M. Network Specialist Education Management Used the software for: 1-2 years ### "Flawless, easy to implement, great support and customer service" March 30, 2018 5.0 Tracking, reporting Pros Visually appealing, molds to your needs and easy for customer/staff to use too. This product has been so easy to switch too from SchoolDude, We love it our staff loves it, invaluable! Cons I have nothing negative to say about this software it has been a amazing improvement to our technical, maintenance and room reservation/ticketing request process in the schools. Review Source Response from Facilities Management eXpress April 4, 2018 Hi Tracy! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of of our software, especially when it comes to its ease of use and helpful customer support! Please do not hesitate to reach out with any questions and/or feature requests at any time! We are always happy and ready to assist! Thanks again for writing this wonderful review, and for being such a loyal customer! We look forward to continuing to work and grow with you! GS Gregg S. Used the software for: ### "" March 27, 2013 5.0 As a mechanical contractor we were looking for a simple system that would schedule and log preventive maintenance (PM) tasks as well as provide a collaborative means to receive maintenance requests. We also wanted to assign the maintenance request to the appropriate technician. We looked at several different solutions and found FMX. FMX was exactly what were we looking for. The pricing was very straight forward and affordable. There is no software to load, all updates are automatic, the system is always up and running, and it is very simple to use. The QR codes for each piece of equipment allow our technicians to view the maintenance log of any piece of equipment in the field, and execute the PM tasks in the field with their smart phone. The maintenance request feature is simple and allows us to respond to our customers quickly and easily. The PM log has been invaluable when dealing with warranty issues on equipment. The calendar interface and the email notifications make the entire process extremely easy to use and very efficient. The beauty of the FMX software is the collaborative method used to input the maintenance request. Using the FMX has eliminated the need for us to have an office administrator who would receive maintenance requests and dispatch a technician. The calendar and email notification allows all of our technicians to work together to take care of our customers. This has been a huge benefit when one our technicians are out sick or on vacation. Without a doubt, FMX has improved our customer satisfaction, and made our technicians more efficient in responding to maintenance requests and handling PM tasks. FMX customer support was very responsive and helpful. I would highly recommend FMX to any contractor offering customer service, or to a building owner looking for a simple and highly efficient tool to perform facilities management. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.