# Page 7 | FMX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is FMX the right Facility Management solution for you? Explore 420 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130563/FMX/reviews --- FMX 4.7 (420) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of FMX ## Showing most helpful reviews Showing 151-175 of 420 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JR Jessica R. Human Resources/Business Office Assistant Education Management Used the software for: 6-12 months ### "FMX Review" October 28, 2019 5.0 Any issue I have had has been resolved quickly by the FMX staff. Our account manager has been excellent to work with. Going from managing our facilities with Outlook calendar to FMX was a dream. Pros Customer support! They are stellar. For us consolidating our calendars down to one and eliminating human error in regards to booking facilities for use. Cons There isn't anything glaring that we dislike. We continue to learn and adapt to how we use the software. Reason for choosing FMX We researched several options but FMX was cost effective and easiest to use with our website. We are very happy with our choice. Review Source CT Chuck T. Director of Operations Used the software for: 2+ years ### "Our go to Facility Management platform" July 25, 2018 5.0 Pros From the ease of FMX's interface for our clients to request a service call to the ease of use for our service contractors has made FMX our go to platform for our Facility Service Group. Cons There is nothing we do not like about FMX. Even the service vendor on boarding process is easy as well as having the ability to track the service calls and work done is important to our clients. FMX does it all. Review Source MH Michelle H. Admin. Assisstant Non-Profit Organization Management Used the software for: 2+ years ### "FMX Simple and Clean" July 1, 2016 4.0 FMX is a great company that is still growing. The customer service is tremendous, if you have any questions or concerns they are there for you and will find some type of solution for you and your company. The product itself, is extremely user friendly, even for those who may be less tech savvy. Pros The software is simple to use, no other way around it. The every day tasks and agenda is in plain site for all to see. Cons The software is missing a few features that we utilize with our previous software company. However, since they are a newer company they are open to all suggestions and typically add them in or show you another way to get the same results. Review Source CH Charels H. Corporate Director of Engineering Used the software for: 6-12 months ### "Ease of Setup and use." March 23, 2018 4.0 Pros Easy to setup and get the program running at a facility. Intuitive to use. Customer service is easy to use and prompt in their replies. Cons Routine reports are virtually unusable. It is a list of the PM's that were completed in the last day, week, or month. The report is hundreds of pages long. Who has time to sort through that. Give me a daily report on a graphed single page report so I can quickly see what has transpired. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Charles! Thank you for taking the time to write a review for FMX! We are so thrilled that you are a fan of FMX, especially when it comes to its ease of use. As for reporting, our development team is always looking for ways to better enhance our reporting module, so information and suggestions like like yours are very crucial in helping to make that happen. We will definitely keep you posted on any updates that are made to the reporting module moving forward! Thanks again for being a loyal customer and writing this review. We look forward to continuing to work with you! JG John G. Maintenance Manager Building Materials Used the software for: 6-12 months ### "Maintenance" March 9, 2022 5.0 good Pros easy to use and I like the email alerts as well Cons need more training and can not input employee wages without out others seeing them Reason for choosing FMX it was here when i started Review Source BC Brandon C. Facility Director Education Management Used the software for: 6-12 months ### "FMX is a great CMMS program for schools." March 7, 2019 5.0 We had a system from another company and it wasn't used as it should have been. With FMX and it's ease of use we have everyone using it and logging in all their work requests. Having the equipment and inventory modules that are easy to use and find what you are looking for is a huge plus. It gives us tracking of the equipment and with accurate costs of parts used with having the inventory piece. If I had to do it all over again I'd choose FMX again. Pros I love the ease of use with the software. It isn't to cumbersome to use. Scheduling events is really easy for everyone involved. It is very customizable as well. Cons I'm still working on learning the reports better. I have some trouble seeing what I want, but I believe that is just a learning curve and I haven't devoted the time to it yet. Review Source CD Cesar D. Director of Facility Services Hospital & Health Care Used the software for: 1-2 years ### "FMX has worked great for our organization so far" March 22, 2018 5.0 Makes life so much easier for our department. End users know in real time the status of their requests. Pros Users friendly, customers love that they can track work order progress. The preventive service scheduling works great for our Facility Dept. Cons As the administrator i don't know how to train users on creating their accounts. I would like to receive training so i can then train the end users. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Cesar! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and tracking work orders! I would be happy to set up a training session for you and your users. I will be in touch shortly to discuss this further! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! JZ Janice Z. Receptionist/Calendar Coordinator Used the software for: 6-12 months ### "We started with FMX last August. Support for transitioning from our old program to FMX was awesome! " March 27, 2018 5.0 Pros Leaders are able to make requests, change requests and check out the calendar on their own. Customer service responds quickly and is very helpful. The continual improvement based on customer feedback. Cons The inability to change event details for one occurrence of a custom schedule request. The search function for contacts and users or schedule requests does not always give the event or person's name but I can find it when I scroll through. Review Source Response from Facilities Management eXpress March 29, 2018 Hi Janice! Thank you for taking the time to write a review for FMX! We are so thrilled that you are a fan of FMX, especially when it comes to its ease of use! I would love to chat with you a bit more to show you how you can modify details for single occurrences of a custom schedule request, as well as how to best utilize the search field when searching for contacts within your site! I will be in touch shortly so we can discuss further! Thanks again for being a loyal customer and writing this review. We look forward to continuing to work with you! CM Chuck M. Process Engineer Mining & Metals Used the software for: 2+ years ### "Good overall CMMS" January 9, 2020 4.0 Pros It is very easy to get the basic use out of. Regular maintenance work orders and PMs are simple to use. The ability to add pictures from a smartphone in work orders is excellent. Cons Some of the analytics are a little harder to find. This is not a “con” but if you are expecting a full blown ERP, this is not a fit. It is exactly what is advertised: a good web-based CMMS. Review Source ED Earl D. Industrial Engineer Automotive Used the software for: 1-2 years ### "Customer support is awesome." March 29, 2018 4.0 We are still working on getting individual departments working with the system. Pros I like the ability to add links to pictures or other files to individual equipment. I like the way the calendar is setup to look at individual work-orders (planned or reactive.) Ability to add/change employees easily. Cons Do not like the inventory section, troublesome and no specific relationship to generate a tracking and inventory control. Nothing for double checking or controlling inventory, specific location is tied in differently than one would expect. Don't like the "building" separation. We have same building but different departments. Generating reports is not the easiest when it comes to changing formats for presentations. Review Source Response from Facilities Management eXpress April 2, 2018 Hi Earl! Thank you for taking the time to write a review for FMX! We are so thrilled that you are a fan of the FMX support team. I would love to chat with you a bit more about your current issues regarding inventory, tracking equipment, and reporting. I will be in touch shortly to discuss these further and hopefully find some solutions! Thanks again for being a loyal customer and writing this review. We look forward to continuing to work with you! SG Stephen G. Maintenance/Manufacturing Coordinator Mechanical or Industrial Engineering Used the software for: 2+ years ### "Ideal Shop Scheduling Tool " January 8, 2020 5.0 FMX as a company has been wonderful to communicate with and have always been readily available to help with any questions. Pros This software is very easy to use if you are familiar with any type of web browser. IT is also highly adaptable and can be developed to suit your organizations needs. Cons Some of our operators have expressed how difficult it is to recall past comments in the "Log" section. Review Source CW Colten W. Plant Engineer Chemicals Used the software for: 1-2 years ### "Quality Service and Product" December 4, 2019 5.0 Pros 1\. The work order system is simple and easy to use for our production and maintenance departments. 2. Customer service is top notch and promptly fixes any issues 3. The reporting system breaks down where issues are occurring the most, so our team can come up with engineering controls to eliminate reoccurring issues quicker and easier. Cons Have not figured out a way to add folders to the equipment, so the equipment manuals are more difficult to navigate in the software since there are so many individual PDF's. Review Source Ian Piolo O. School staff Education Management Used the software for: 6-12 months ### "Very easy to use!" April 28, 2020 5.0 I am glad I'm using this software. Highly recommended! Pros With a mixture of capable and not-so-capable employees, having a easy to use interface is a must and this is the software we need. Cons I would love to have more integration with this software but other than that, it is an awesome software to have Review Source KH Kris H. Purchasing Specialist Facilities Services Used the software for: 2+ years ### "Facility Scheduling Management" October 28, 2019 5.0 This is a huge help in managing our resources but especially aids in the double booking of rooms/conflicts and assists in knowing exactly who is in our buildings. Pros The ease of use; customer service from FMX Cons Not being able to apply more than one invoice to a request. We have several requests that are on many dates and I have to manually do the invoicing because I cannot do individual ones. Review Source PT Peter T. Park Manager - Boundary Waters Park Recreational Facilities and Services Used the software for: 6-12 months ### "You'll be amazed that you made it to this point without it" April 13, 2017 5.0 We have been using FMX for almost a year and the results are already showing. There is less stress in my day, and in turn, I see a big difference in attitude of my maintenance staff and accountability for us all. Our communication is much better, we know what events, projects, and work orders are coming up and we are not missing certain details that we were before. We have a much better understanding of each other and a new outlook on prioritizing and planning for the day to day activities for our recreation facility. Pros All staff are on the same page and effective planning has taken on a new meaning. Communication amongst staff has improved, productivity and results are evident, and the FMX program is easy to use. FMX customer service and their staff is with you every step of the way and is there to answer every question. Cons As a recreation facility manager, I wish there was a section for tying in scheduled recreation games, reservations and events. Review Source MS Matt S. Facility Manager Warehousing Used the software for: 1-2 years ### "Good program that is getting better" January 20, 2017 4.0 I initially signed up with FMX after 6 years using a competitors product. I noticed right away that FMX was easier to navigate and had a more intuitive program. In addition, the FMX team welcomes feedback to drive change, the program that we initially signed up with did not include a Purchase Order suite of tools. I told the team that this was a must have!! They promised that they would be able to get something going within the first year and worked with us on an initial design. While the PO program is still lacking a few features that I think would be helpful for us, they delivered on schedule and I know that they are working through the changes that will make it even more valuable. I recommend this program to anyone who expresses any kind of a need for a product of this type. Pros Flexibility for mobile devices Cons Currently runs slow, needs more server bandwidth Review Source MR Michael R. Assistant County Administrator / Facilities & Assets Director Government Administration Used the software for: 1-2 years ### "FMX Implementation in Emmet County, MI" December 4, 2019 4.0 good Pros We had no software or product to track and control our in-house maintenance requests, technology requests, or the ability to have documented reports regarding these areas. We implemented FMXpress and now we have all those capabilities and more. Cons It took us a while to get everyone on board. We would have liked to get all of our equipment information logged on, but we do not have the manpower to accomplish that; and the quote was too costly to have FMXpress do it. Reason for choosing FMX functionality - price, Review Source BG Brittney G. Director of Human Resources Hospital & Health Care Used the software for: 6-12 months ### "Fantastic Solution!" June 20, 2019 5.0 Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization. Pros The software is very user friendly and easy to use. With very limited training, our staff were able to start entering tickets for maintenance and IT and our maintenance and IT staff were able to quickly and efficiently prioritize task, update on progress and resolve. We have been very happy with the ease and efficiency of the program. The web based software has also been a benefit because it is accessible from anywhere. Cons Sometimes there is a delay in the drop down fields but that may be just network issues rather than the software. Review Source MW Micah W. Property Manager Used the software for: 1-2 years ### "Great add to our team. For the amount of money spent it is a great product! " March 26, 2018 5.0 Pros Easy to use, very convenient dash board to review all data. I love being able to add as many users as I need since tenants and the contacts change over often. Cons No con - just a suggestion for a future feature. Escalation feature - high priority has some type of escalation if not picked up in a set time. Review Source Response from Facilities Management eXpress March 28, 2018 Hi Micah! We really appreciate you taking the time to write such an outstanding review for FMX! It is so exciting to know that you are such a huge fan of FMX, especially when it comes to its ease of use and convenience! Thank you for the suggestion for FMX to add an escalation feature! I would be happy to pass this request along to our development team! Thanks again for being a loyal customer and writing this great review. We look forward to continuing to work and grow with you! JK Jessica K. Director of Operations Used the software for: 1-2 years ### "FMX was the first task I learned when I started my current job. It's so easy & intuitive!" March 22, 2018 5.0 Pros It's easy to collaborate with other space users and include specific information regarding setup requests. I haven't double-booked space at all thanks to FMX. Cons The layout of the calendar view is difficult on the eyes. I guess the only complaint I have is that it could be more visually appealing. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Jessica! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and its schedule request capabilities! I would be happy to pass along your idea for a more visually appealing calendar to our development team! I will be in touch shortly to discuss this further! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! EW Ernest W. VP of Properties Non-Profit Organization Management Used the software for: 2+ years ### "Great value" October 28, 2019 4.0 Very good. Pros Easy to use and good price as compared to competition Cons Auto assign feature doesn't allow user to see other properties. If you have access, then you get assigned all work orders you have access for each property. Work around is to either have w.o. originator assign the work order or have an admin assign the work orders. Review Source JY Jennifer Y. Work Center Control Specialist Facilities Services Used the software for: 1-2 years ### "FMX - great program for any size business" January 16, 2017 5.0 FMX has been a great program for use in our Facilities/Maintenance Department. It is very user friendly, and the customer support has been great at helping to customize the overall functionality for our organization. They are continuously updating and making improvements. For the cost, and the support alone, it has been a great product, and I enjoy using it on a day to day basis. Pros how easy it is to use, the customer service, and the continuous updates Cons only thing I wish could be done - to be able to sort in my reports by dates.......i need to generate monthly reports, and sometimes my input goes into the next month, and it is hard to run those reports, and get exact info......I know it is something that is in process, just wish it were available now :) Review Source PF Paul F. Facilities Director Non-Profit Organization Management Used the software for: 2+ years ### "FMX Review" October 28, 2019 4.0 My experience has been above average albeit the longevity report. Use of app is definitely a positive. Pros I liked the ease of use and the transparency of the software. Cons I am unable to generate a longevity report that does not include weekend dates as we are not open on weekends. Reason for choosing FMX This product seemed to be the most user friendly and transparent. Review Source TL Tasha L. IT Director Used the software for: 2+ years ### "This has been a great fit for our company. Love the product" March 27, 2018 5.0 Pros This is a very user friendly software. It is very easy to use for someone that does not have a lot of computer skills. Your information is always available. Cons There is nothing that I dislike. This is a great product. The staff at FMX is also wonderful to work with. Review Source Response from Facilities Management eXpress March 29, 2018 Hi Tasha! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and great customer support! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! Jeff M. Director of Technology Education Management Used the software for: Less than 6 months ### "Savannah School District converts to FMX" December 11, 2018 5.0 Pros I like that all the tools we are looking for are in one place. Technology and Maintenance work requests as well as asset management and inventory management. Cons We are very new to the system, so far I really haven't found anything I don't like. Review Source Response from Facilities Management eXpress December 12, 2018 Hi Jeff! Thank you for taking the time to write such a great review for FMX. We are so glad to hear that FMX is working well for everyone at Savannah R-III School District! Please do not hesitate to reach out with any questions and or concerns. Our Customer Success Team is always happy to help! Thanks again for writing this awesome review, and for being such a loyal customer! We look forward to continuing to work and grow with you! Talk to a Capterra advisor for free and get results within 15 minutes.