# Page 8 | FMX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is FMX the right Facility Management solution for you? Explore 420 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130563/FMX/reviews --- FMX 4.7 (420) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of FMX ## Showing most helpful reviews Showing 176-200 of 420 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Facility & Office Coordinator Education Management Used the software for: 6-12 months ### "Maintenance System" March 28, 2018 5.0 Pros It is easy to use and keep everything well organized for buildings or a campus depending what you are handling Cons There are not very many cons for this system. One could be it being dificult to find certain items in the system. Review Source Response from Facilities Management eXpress March 29, 2018 Hi! Thank you for taking the time to write such a wonderful review for FMX! We are so thrilled that you are a fan of FMX, especially when it comes to its ease of use and organizational features! We would be happy to set up a meeting with you for best utilizing the filtering feature when searching for particular items in your system! Please let us know if this is something that interests you! Thanks again for writing this review and for being a loyal customer! We look forward to continuing to work with you! Issifou S. Gestion clientèle Marketing and Advertising Used the software for: Less than 6 months ### "Outil de maintenance" September 7, 2023 4.0 Pros Facile à utiliser, il convient à tout le monde à moindre formation et permet la gestion des équipements de travail avec un support client rapide. Cons Je n'est pas de contrôle sur certains champs Review Source BH Bart H. Facility Manager Used the software for: 6-12 months ### "FMX is a home run for us!" March 22, 2018 5.0 Pros every module leads you to intuitive, simple procedures for really making a difference in managing facility use, budgeting, and work requests. Also, one training session in our Staff Meeting, and everyone was able to log on and begin using FMX for their Cleaning, repair and event requests. Cons Would be a little more handy if an app was available. But it is not to difficult to log on to the website. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Bart! We really appreciate you taking the time to write such an outstanding review for FMX! It is so exciting to know that you are such a huge fan of FMX, especially when it comes to its ease of use when managing facility use, budgeting, and work requests! Thank you for the suggestion for FMX to make an app for users to download. I would be happy to pass this request along to our development team! Thanks again for being a loyal customer and writing this great review. We look forward to continuing to work with you! BW Bill W. Director of Operations Religious Institutions Used the software for: 6-12 months ### "FMX deserves a great review!!!!!!!!!!" October 20, 2016 5.0 My experience with FMX has been refreshing and a completely positive experience. We try not to have vendors, we prefer partners and that is exactly what FMX has brought to us, a partnership. First, their style of communication is to listen to the customer and then help the customer to meet their needs. I feel as if FMX has customize their product to meet every need and want we have requested from them. The maintenance module has improved our efficiency, the automation module has saved us in the thousands per month in utilities cost and the calendar module is so simple to use. We researched several companies who would or could offer these services and FMX was the only one who met our needs and wants at a very affordable price. Anyone of the FMX modules will save you time and money, especially the calendar and automation module. The FMX Team is professional, knowledgeable and just enjoyable to work beside as a partner. Pros It does more than advertised and expected. The FMX Team is a true partner Cons Nothing Review Source CW Chris W. Building Superintendent Religious Institutions Used the software for: 1-2 years ### "Most User Friendly Software On The Market" February 18, 2020 5.0 FMX allows our Facilities and Maintenance Team to more easily communicate with staff and faculty members in our church and school. Pros FMX has proven to be an extremely user friendly software. Cons This program does take quite a bit of work to get set up on the front end. Reason for choosing FMX The FMX software, although being very user friendly, was detailed enough in its applications to allow us to thoroughly manage our church and school as well as three other campus locations. Review Source AT Asthon T. Associate Pastor Religious Institutions Used the software for: 1-2 years ### "FMX Periodic Review" February 23, 2017 4.0 We purchased the FMX software for our church. We average about 330 in Sunday School. We have been experiencing growth and with that comes more maintenance requests as our facilities are used more. Our church has one maintenance supervisor and 2 full-time janitors and one part-time janitor. We purchased FMX and have been pleased with the ease of use to implement this with our staff. We like the ability to enter maintenance requests with our computers and look forward to the app coming. Recording the maintenance requests in the database and being able to track its progress is a great feature! It has helped keep our requests on track for completion and helped inform the staff when the tasks are completed. I would recommend this to any church. Pros Electronic tracking, Ease of Use Cons Need app version Review Source MB Matthew B. Equipping and Discipleship Director Philanthropy Used the software for: 6-12 months ### "Works great" March 29, 2018 5.0 Pros We have benefited so much from the the scheduling portion. We used to do everything manually (maybe just cause of the nature of the people in the department being more manual) and it has simplified everything. We are much more efficient and everyone is on the same page now! Cons It is almost too powerful for the context we are using it in. I have had to train (and retrain) the staff to understand some of the advanced features. Sometimes our techs can't find information that requires digging down to find. All has been great in the end though. Great support during setup as well! Review Source NA Nancy A. Facilities Management Used the software for: 2+ years ### "Facilities Management" February 12, 2019 5.0 We manage over 100 buildings and FMX helps us do that. Each of our buildings require different services. We are able to track by building the services and contractors that help us maintain these buildings. If we have an emergency after hours at one of our sites, our management team can log into FMX and find the information needed to get support. Pros We like the ease of setup and the flexibility of the product. In a 3 month time-frame we purchased 5 gas stations with C-stores and 3 car wash buildings. We set these sites up in FMX, loaded equipment, identified what is needed for services at these sites. Created their login's for the employees, trained them on opening up work orders and were ready for business. Cons They have improved the reporting functionality but it still needs more work. The information is there but sometime i feel like i am getting too much information. it is my least favorite module, Review Source JW Jessie W. Coordinator Philanthropy Used the software for: 6-12 months ### "Couldn't have asked for a better experience" May 4, 2018 5.0 Pros FMX has been such a lifesaver for our team. The on boarding process was flawless. We have been able to reach out to our account representative and literally get a response from her within an hour or two. I couldn't ask for better customer service and their product does exactly what we have wanted it to do. Cons There have been a couple of instances of not being able to change label names due to programming issues. This is a very minor con but for someone looking for more customization in a piece of software its worth the ask to your account rep before moving forward. Review Source RS Robert S. Maintenance Superintendent Facilities Services Used the software for: 6-12 months ### "MCA Review" December 4, 2018 4.0 Previously, we did not have real time visibility to work loads at the individual sites. Being cloud based, it allows multiple sites to use it from different locations at the same time, providing visibility of work load to both the main office and the individual sites. Ease of implementation was also important and it went relatively smoothly. Pros Willingness of customer support to work on custom report Cons Unable to include a custom field on Maintenance Request page Review Source Response from Facilities Management eXpress December 5, 2018 Hi Robert! Thanks for taking the time to write a review! It's great to hear that FMX is useful for you at Brandenburg Steadler & Moore. The custom reports can be super helpful! Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience. Please do not hesitate to reach out with any questions or concerns. We are always happy to help! Thanks again for writing this awesome review, and for being such a loyal customer! SG Scott G. Director of Facilities Primary/Secondary Education Used the software for: 6-12 months ### "Best fiscal and operational decision made this year!" December 4, 2018 5.0 I've been in educational facilities management for 30 years and can say that transitioning from other well known school CMMS systems to FMX was the best decision I've made, it's so simple for my end users yet so powerful with a lot of features that other software companies will charge as an additional fee or a custom field. Pros Ease of install, ease of use by faculty and staff, can assign requests to two or more technicians in different departments, avoids scheduling of conflicting events, less expensive than previous CMMS system used on campus with more modules included, support staff is amazing, inventory control, generates reports that aid in staffing decisions, preventive maintenance module is easy to use and track. Cons I have not come across any issues that could not be easily resolved by the great support staff at FMX. Review Source CS Chris S. Facilities Director Facilities Services Used the software for: 1-2 years ### "Amazing Work Order/Ticketing & Resources/Asset Management Tool" January 13, 2017 4.0 FMX is an excellent option if you are looking to take your facility maintenance protocols from pen and paper or homemade digital formats to a legitimately organized software solution. But even more important is the Support FMX offers. They have literally made system-wide design changes based on suggestions I have made and I am sure I am not the only customer that can say that. They are more committed to the development of their product as it pertains to meeting the customer's needs than any software company I have ever worked with. If you have decided to move in this direction and that FMX meets your technical need I encourage you to stop looking and sign up now. Pros Ease of use and customer service Cons Some of the organization tiering could be better Review Source JB Jennifer B. Director of Facilities Education Management Used the software for: 2+ years ### "Makes my Maintenance Life Easier" April 17, 2019 5.0 I've been using FMX for four years and it makes my maintenance life easier. Pros super easy to use; my end users use the system which speaks volumes. They only use what is easy and they know the work gets assigned and completed. Cons I think there need to be changes to the schedule request feature to allow for easier use for permitting. Otherwise I think the system is great. Review Source DB David B. Quality Control Inspector Non-Profit Organization Management Used the software for: 6-12 months ### "FMX at a nonprofit" December 7, 2018 5.0 Getting automated with work orders and moving toward more planned maintenance has been great and well received by staff. Also using to schedule rooms and vehicles as well as inventory - even food inventory for our cafeterias. Pros FMX starts with great customer service from sales thru set up and execution. They have been very flexible in coming up with solutions for our unique operations. Cons Only minor inflexibility with some fields. Review Source Response from Facilities Management eXpress December 10, 2018 Hi David! Thank you for taking the time to write such a great review for FMX. We are so glad to hear that FMX is working well for everyone at Community Action Agency of South Alabama! Please do not hesitate to reach out with any questions or concerns. Our Sales and Customer Success Team are always ready and willing to help! Thanks again for writing this awesome review, and for being such a loyal customer! We look forward to continuing to work and grow with you! BG Bobbie G. Shop Support Government Administration Used the software for: 2+ years ### "User Friendly" January 8, 2020 4.0 It has been a good experience Pros The FMX system is User Friendly. Very simple setup and use. Cons The system creates a new email instead of updating the current email when a work order is closed out Reason for choosing FMX FMX is an easier system to use then School Dude Review Source CF Collin F. Support Staff Supervisor Used the software for: 1-2 years ### "functional and user friendly - easy implementation" March 23, 2018 5.0 Pros It does so many things for this organization, including tracking projects, all aspects of maintenance work orders, transportation requests & tracking, and especially management of schedule requests for efficient utilization of room and space on our campus. Cons I find it difficult to locate specific maintenance requests or projects already input in FMX when I go back looking for them after several months. I would also like to have an easier way to input a maintenance request for a work order which requires the same work to be completed in several different buildings. Review Source Response from Facilities Management eXpress March 28, 2018 Hi Collin! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a fan of FMX, especially when it comes to its ease of use and tracking work orders and projects! I would be happy to set up a meeting with you to go over how to best filter and search for work orders within your site! I will be in touch shortly so we can discuss this further. Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! EM Eric M. Print and equipment specialist Used the software for: 1-2 years ### "Does exactly what I need it to do" March 26, 2018 5.0 Pros Intuative to set up and use. Was able to set up account and enter all information/equipment easily and start using program to track maintenance right away. Cons Nothing to complain about, really. If anything, program has more features than we really need or use. Review Source Response from Facilities Management eXpress April 2, 2018 Hi Eric! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use! Please do not hesitate to reach out with questions or feature requests! We are always ready and happy to assist! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! JB John B. President Real Estate Used the software for: 2+ years ### "We have used this for multiple condominium sites and really like the functionality." March 22, 2018 4.0 Tenant satisfaction and cost tracking Pros The ease of creating work orders and tracking is great. we like that tenants in the buildings can keep track of their requests and we don't have to follow up to close the loop. it saves time and effort and the tenant gets real time information. Cons schedule requests form that we customized is sometimes cumbersome but that is more on our end. We will work with you to rectify this shortly. Review Source Response from Facilities Management eXpress March 27, 2018 Hi John! Thank you for taking the time to write a review for FMX! We are so happy that you are a fan of FMX, especially when it comes to its ease of creating and tracking work orders! I would be happy to show you different ways for best utilizing the schedule request module. I will be in touch shortly so we can discuss this further! Thanks again for writing this review and for being a loyal customer. We look forward to continuing to work with you! JD Jon D. Senior Electrical Engineer Industrial Automation Used the software for: 6-12 months ### "Great, easy to use software." December 14, 2018 5.0 Very good. Customer support is top notch. Pros Required no training and very little assistance to get up and running. Has the core features we need and was able to adapt the tool to our workflow. Cons The inability to mass edit our data. Would like the ability to switch to a spreadsheet type view with filtering to allow fast editing of large amounts of data. Review Source Response from Facilities Management eXpress December 18, 2018 Hi Jon! Thank you for taking the time to write such a great review for FMX. We are so glad to hear that FMX is working well for everyone at Las Cumbres Observatory! It's great to know that this software was so intuitive for you! Please do not hesitate to reach out with any questions or concerns at any time. We are always happy and ready to assist! Thanks again for writing this awesome review, and for being such a loyal customer! We look forward to continuing to work and grow with you! AC Ashley C. Maintenance coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Eagle Village " April 4, 2019 4.0 Pros I like how we can make software specific to our companies needs and wants. There are multiple uses we use FMX for within the company. It is mainly used within the maintenance department but we have multiple uses for it. (which it is supposed to be for) When we have questions they are quick to assist. Cons I don't have an answer, we have not used one product for our needs before. Review Source KH Kevin H. CE Entertainment Used the software for: 1-2 years ### "Overview" November 26, 2019 5.0 Very good experience, very adaptable product with ease of usage. Pros It is very adaptable, also the ease of use for my company. It has proven difficult to find a software that all employees can use easily. This is that software! Cons Reporting is not in real time. Reports that are run come from information that is 8 to 12 hours old. Reason for choosing FMX Ease of use. Review Source BC Beth C. Administrative Services Assistant Government Administration Used the software for: 2+ years ### "FMX has been very easy to use and even with people that are not good on computers." March 12, 2018 5.0 great customer support, friendly staff, and ease of use Pros time saving, FMX has cut my end of the month billings from 3-4 days down to 3-4 hours and ease of training new staff Review Source Response from Facilities Management eXpress March 27, 2018 Hi Beth! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and great customer support! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! Kevin G. Designer Non-Profit Organization Management Used the software for: 1-2 years ### "Good resource for management" October 1, 2019 5.0 Good, does what it's supposed to do. Overall it's been helpful at work. Pros FMX is a great way to communicate needs in the office setting. It tracks requests and gives them to the correct person so you don't have to deal with it. Cons I've gotten responses to my requests and missed emails, then they just kind of sit there. It would be nice to get reminders. Review Source HW Haley W. Business Development Coordinator Restaurants Used the software for: 2+ years ### " Facilities Management eXpress" October 28, 2019 3.0 Pros The software is very self explanatory and easy to train our staff to use Cons The site/technology seems to be a little outdated. I think the site could be more developed & even if there was an app it would be even better Review Source FH Fred H. Director of Business Operations Used the software for: ### "FMX facilities maintenance software has revolutionized are museum operations team" June 7, 2016 4.0 In June of 2015 our museum operations team (facilities, exhibits, etc.) subscribed to FMX facilities maintenance cloud based software system. Prior to that we did everything by paper and in multiple Excel files. While it was definitely a transition to learn the software and get all the staff on-board with using it, the payoff has been huge. I was able to build the back end (users, buildings, locations, initial equipment upload, etc.) in about two weeks during some evening hours at home. FMX staff helped by allowing us to mass upload many files direct from Excel. The ability to now easily track all of our work orders, equipment, inventory, and then have everything connected via logs has been revolutionary for our institution. We can be on the floor reviewing a gallery and in real time pull up information (pictures, manuals, work log history, videos, web links, vendor contacts, etc.) on our iPads. The examples of how this product has helped us is endless. Another reason we choose this particular software was their easy to use look. When we showed various demos to our staff they often said it seemed intuitive and had a simple modern look that encouraged them to adopt using it. Also, in just the one year we have used them they have made many improvements to the software, some were even requests we submitted directly. The only downside is that they need an app to make using the software faster and easier, right now we use it on iPads and iPhones through the internet browser. We reviewed a lot of software systems in early 2015 prior to choosing FMX, and I'm confident we made the right choice. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.