# Page 2 | FMX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is FMX the right Facility Management solution for you? Explore 420 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130563/FMX/reviews --- FMX 4.7 (420) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of FMX ## Showing most helpful reviews Showing 26-50 of 420 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Michael M. VP of Operations Education Management Used the software for: 2+ years ### "FMX has changed my job for the better" December 16, 2025 5.0 Outstanding product with great support! The software has changed the way we do business at our school. We are way more organized, efficient, and budget conscious. We are still discovering the many features that this product has to offer. It has allowed me to be a better administrator in so many ways. Thankful to have it available to my maintenance, transportation, and custodial teams as well as a great tool to keep a facilities usage calendar for our entire school system to use. Pros I love everything about FMX. Workorder system, facility scheduling, transportation, inventory, interactive mapping, and capital planning! Cons They have not fixed the glitches when using schedule requests with auto-generated workorders. This is a great feature, but there are two issues which seem easy to fix. 1) the description is blank when the work order is generated and 2) if more than one location is selected in the schedule request - no work order is generated. Alternatives considered [Event Manager](https://www.capterra.com/p/239104/Event-Manager/) Reason for choosing FMX Diversity of options available far out-weighed the others. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Better value and overall better product than School Dude. Review Source Chad N. Director of Operations Education Management Used the software for: 6-12 months ### "Mostly Satisfied" March 21, 2026 4.0 Pros The inherent task management is the best part of FMX. I appreciate the visibilty to all stakeholders too. Cons I wish I received a notification if a community user updated their insurance. Without one we have community members thinking they're doing their part, and we have no idea. Switched from [Schoology](https://www.capterra.com/p/128481/Schoology/) Not in the position then, so i'm not sure Review Source JP Johnny P. Director, Facilities Operations and Maintenance Primary/Secondary Education Used the software for: 1-2 years ### "I Should Be a Spokesperson for FMX" September 19, 2025 5.0 We’ve been using FMX for maintenance and preventive maintenance requests, and it’s been a great tool for keeping our operations organized and responsive. We’re currently implementing mapping to connect assets and key areas of our campus, and we’re excited to eventually roll everything into capital planning. Another department on campus has already shown interest in FMX’s scheduling and events capabilities, which really speaks to the platform’s versatility and value for the money. The implementation process was seamless—FMX’s team guided us through every step flawlessly—and their customer service continues to be excellent. Overall, FMX has proven to be a reliable, user-friendly solution with features that grow with our needs. Pros The implementation was seamless with outstanding customer support (thanks, \[sensitive content hidden\]), and the software’s versatility—from maintenance requests to mapping and capital planning—makes it a real value across multiple departments. Cons So far, very little—the platform is feature-rich, and we’re still exploring its full potential. The only challenge is that with so many useful tools, it takes time to roll out everything campus-wide (and to devote the time internally, when you're still putting out fires every day!). Switched from [Work Planner](https://www.capterra.com/p/10020622/Work-Planner/) Wanted to improve the communication between a work order submitter and maintenance, and FMX's internal communication was impressive. Review Source LC Lilia C. Assistant Director Facilities Services Used the software for: 1-2 years ### "FMX very user friendly on both Admin, staff & students " February 4, 2026 5.0 from developing, adding, removing and executing FMX to our staff it was been very user friendly. Our staff likes the fact that they can add pictures on there , where we can see the issue. Pros FMX is very user friendly to use. Not only is it user friendly but you can add images to help depict the problem. I have students, staff, use this to maintenance request issues on campus. Not to mention how easy it is to export the reports. Cons So far, I have zero complaints about FMX. one thing I heard is that I cannot attach a PDF file. I did want a manual for it so I can refer on how to do it. Review Source PC Patrick C. Director of Building Operations Religious Institutions Used the software for: 2+ years ### "Director of Building Operations" January 30, 2026 5.0 Great product, support, and reasonable pricing. The maintenance module reporting has provided the data needed to justify an additional staff member for our Building Operations team. Pros The software is very easy to use and to modify for our special needs. Customer support is outstanding, and their response time is always less than an hour after submitting a support ticket. They even followed up two days later just to make sure we are satisfied with the solution to our issue. I highly recommend their product modules. Cons We have not experienced any negative issues in the years we have been using FMX. They even allow their customers to put in programming change requests for a feature you would like to modify or add. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Frustrating user interface and average customer support. Review Source AK Angela K. Technology Support Coordinator Education Management Used the software for: 1-2 years ### "Great overall product for multiple departments" March 18, 2026 5.0 The transition to this product was seamless and the experience has been great. The ticket customization is exactly what we needed. The fact that it works for multiple departments within our organization creates a value that we didn't have before. Pros The product works really well for our organization. The support team has been great. The product is robust for the cost. The user experience has been easy and the ability to customize this for tech vs maintenance works very well. Cons More flexibility with creating reports would be great. The ability to report tickets per specific technicians -eliminating others from the report- in an easier way would be great. Switched from [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Cost of the product was high- with school funding taking a hit, we needed a more affordable option. Review Source KE Krissi E. Director of Educational Technology Education Management Used the software for: 2+ years ### "FMX Delivers Where It Matters Most" May 29, 2025 5.0 Our overall experience with FMX has been great! It's user-friendly, flexible, and makes data tasks easy. Import/export tools and reporting features help us work efficiently and stay organized daily. Pros FMX is easy to use, flexible for sorting/filtering, offers great customization, robust approval routing, and helpful reporting. Import/export features boost efficiency and make completing tasks much easier. Cons I wish FMX allowed multiple filter views without extra fees; manual updates are tedious when things change. Alternatives considered [Zendesk Talk](https://www.capterra.com/p/242231/Zendesk-Talk/) Reason for choosing FMX We chose FMX because it’s a more affordable solution that’s also easy to use. Switched from [NX](https://www.capterra.com/p/232212/Siemens-NX/) SchoolDude wasn’t as user-friendly and lacked the flexibility that FMX provides. Review Source BS Brandi S. Office Manager Education Management Used the software for: 2+ years ### "FMX brings productivity to a higher level!!" December 1, 2025 5.0 I love FMX and all the available features it provides to keep us paperless and more productive completing work orders more timely. Pros The ability to be completely paperless as well as the ability to see work order status at a glance and assign them. Cons I feel that the reporting options could be a little more user friendly and easier to customize the data you want. Alternatives considered [Maintenance Care](https://www.capterra.com/p/133246/Maintenance-Care/) Reason for choosing FMX Seemed the most bang for the buck and had all the features we were looking for. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Wanted to be able to go paperless and mobil. To come into the digital age. Review Source MD Marla D. Maintenance Admin. Assistant Education Management Used the software for: Less than 6 months ### "Great software! Easy set up and easy to use!" March 19, 2026 5.0 We were looking into getting new work order software. We interviewed 3 different companies and compared the basic look and feel of their software. We liked FMX and hoped that our staff would be able to adapt to the new software. The staff have really liked it and any issue we have is always an easy fix. Pros Our staff have had an easy time adjusting to the new software and have had lots of compliments about using FMX. Cons We had a few slight issues during the set-up process but nothing that wasn't easily fixed. The staff at FMX were easy to talk with and corrected any issue quickly. Review Source JF Jeremy F. Board Member Government Administration Used the software for: Less than 6 months ### "System setup" March 24, 2026 5.0 Overall experience has been a good one. From the initial contact through the system setup. I'm sure the rest of the process will be great also Pros The customer service is top notch. Each step of the setup has been helpful in getting started. Next step Work Order set up Cons The only con to the system is all the work that goes into setting the system up. The team is very helpful with the work flow Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[Coast](https://www.capterra.com/p/10004846/Coast/) Reason for choosing FMX After talking to colleagues in similar lines of work that i met in the past Review Source JM Jesus M. Facilities Manager Religious Institutions Used the software for: 1-2 years ### "My Honest Opinion" September 10, 2025 5.0 Until this day it has been verry good! what would be a challenge with FMX is sems easy and definitely will recommend it any day. Pros Helps me have my work organized on all maintenance schedules up to date and the office teem all on the same page with schedules and reservations on all of the areas. Cons I have been using it for a little over a year and still can not say that I do not like something about it yet. Review Source DB Donna B. Administrative Assistant Education Management Used the software for: 1-2 years ### "Good Management Tool" May 29, 2025 4.0 We've been using FMX for 3 years now and the platform has proved an effective work order and scheduling tool Pros Intuitive interface and ability to be customized to specific needs; functionality, especially for managing work orders, event scheduling, and building maintenance tasks. Cons Ease of use, account representative turnaround (we seem to get a new one every year); reporting features are not great, and the dashboards are difficult to customize. Switched from [TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/) Customization and external accessibility Review Source LH Lisa H. Support Services Sec Education Management Used the software for: 2+ years ### "FMX Makes Maintenance and Inventory a breeze" September 9, 2024 5.0 I have had a positive experience all around. Takes some training but well worth it. Pros We use it for inventory and work orders for Maintenance. Love most features Cons Takes time to enter the inventory, but once it is done it works great. Review Source JB Jill B. Administrative Assistant Education Management Used the software for: 1-2 years ### "Great product" September 9, 2024 5.0 It has been very pleasant and the people are quick to respond to any questions. Pros The ease at which it is to use and understand. Cons It is hard to do a report on certain information Review Source DM DAWN M. ASSISTANT Education Management Used the software for: 2+ years ### "TOP NOTCH CUSTOMER SERVICE" May 9, 2024 4.0 THEY REALLY TOOK THE TIME TO ASSESS OUR NEEDS AND PROVIDE US WITH A PRODUCT THAT HELPS OUR DISTRICT MANAGE OUR FACILITY RENTALS. THERE IS ALWAYS SOMEONE AVAILABLE TO HELP WITHIN MINUTES IF WE NEED IT. Pros THE CUSTOMER SERVICE CAN'T BE BEAT. NOT ONLY DO THEY ANSWER MY QUESTIONS OR HELP ME RESOLVE MY ISSUES, THEY ALSO SHOW ME WAYS TO RESOLVE THEM MYSELF. Cons MOST OF THE CONS ARE ABOUT USER ERROR, EITHER MINE OR MY "CUSTOMERS"! Reason for choosing FMX THE SERVICE I RECEIVED WHEN ASKING MY QUESTIONS. Review Source SH Scott H. Corporate Maintenance Manager Warehousing Used the software for: 2+ years ### "Great System A+++" February 27, 2024 5.0 FMX has been a great system and one of the best systems i have ever used. Pros GoFMX is an easy-to-use system that you can train someone to use the sytem within minutes. The calendar makes it easy to see what needs done daily, weekly, or monthly so the system makes your schedules or scheduling with no conflicts. Cons So the only part i have not liked about the system is when you close out a work order and your adding inventory, all site locations show up, and only FMX part numbers. If your searching with part numbers per oem. You will not be able to find part. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/) Reason for choosing FMX Because how easy it was to learn the system. Review Source SC Samantha C. Facilities Coordinator Facilities Services Used the software for: 6-12 months ### "We love FMX!" February 27, 2024 5.0 Overall, FMX has blessed our campus with a personalized program tailored to our campus's needs and processes. We can't say enough good things about our time spent implementing and utilizing FMX over the past few months. Pros Obviously the features and modules stood out to us during the search for a new program, but the customer service has been absolutely unmatched comparatively to any other platform we've experienced. Whether by email, phone call or Zoom, I have yet to be disappointed (and I ask a lot of questions) by response time, helpfulness, and just overall customer service. I also like that their features are always progressing. Cons The only problem that we originally had with FMX was the fact that they don't have an app for the program. However, the mobile view is proving to work just as well as any app would and the teams are still able to submit and complete their tasks efficiently and in a timely manner. Review Source SS Shannon S. Business Operations Manager Facilities Services Used the software for: 2+ years ### "User Friendly, Easy Setup, Amazing FMX Team!" February 26, 2024 5.0 One Word only is needed .....Amazing!!!! Pros Using FMX has made us more efficient, productive, organized with workload and scheduling, understanding buildings and its assets. FMX has everything you need to manage Buildings, Assest and Work all in one place. FMX is continually improving their software and its functionality. Plus, their team is so amazing to work with from start-up, training, questions, modifications.... they always have timely and detailed responses. Cons For our company structure, scheduling is more work than it should be. We would like a few small view options to what we currently see on the calendars to make this part of our process and slick and easy as our other process. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Needed a system with more offerings and more user friendly. (We were using Building IQ/Northwrite) Review Source SK Sarah K. Administrative Assistant, Director of Facilities Education Management Used the software for: 1-2 years ### "FMX Review" October 27, 2023 5.0 I've used 3 different Maintenance ticketing systems, and FMX is definitely the best one for ease of use and searchability. Pros It is very easy for Requesters to submit maintenance tickets, so we are more organized now with requests flowing into one central spot. The Respond feature is great too, as it allows Users and Requesters to communicate directly within a ticket. Cons There are a lot of customizable options, so it can be tricky to know what to select at first. Also, the "on behalf of" feature is useful, but it has confused a lot of people, as they think they need to select their own name in that field. Alternatives considered [MRI Angus](https://www.capterra.com/p/276116/Angus-AnyWhere/)[Fiix](https://www.capterra.com/p/74916/Fiix/)[Archibus](https://www.capterra.com/p/228338/ARCHIBUS/) Reason for choosing FMX It came down to the two that had the best features. FMX won the pitch because their price was much more reasonable. Switched from [Web Help Desk](https://www.capterra.com/p/179421/Web-Help-Desk/) It was cumbersome, and created many duplicate tickets. It was harder to organize service, as things weren't as streamlined. Review Source MD Mike D. Facility Manager Facilities Services Used the software for: 2+ years ### "Easy to use and organize CMMS" May 1, 2023 5.0 It has helped me maintain and keep an organized routine of work flow where it causes less stress when knowing when things need to be done. Pros Logging PMs and work orders as they would arise really helps keep the work flow organized. It was easy to integrate the areas of our facility to establish our system for our facility. The FMX staff were very helpful and positive. Fast to respond and resolve any request or question I had. Cons When making "due date" changes to the work orders, the email notification that is sent to the instigator does not state that in the email. It only says that a change has been made. That causes the person (who put the work order in) to question what is going on with the work order. that generates more down time to have to go back and explain what the changes were. It would be nice to have the email notifications to state the changes that are made to the work orders. Review Source Karl G. Facilities and Properties Manager Non-Profit Organization Management Used the software for: 1-2 years ### "FMX is ideal for multi-site property and facility management" January 4, 2023 5.0 Prior to FMX we had no work order system at all. No one really knew if repairs were completed, many requests were simply forgotten. Staff were frustrated by the lack of communication and length of time for work request completion. FMX solves all of this and more. We track costs, inventory, timelines and documents associated with the work orders. Pros The set up, customization, implementation was incredibly easy! Many of our staff are not very computer savvy but we had little to no issues with the rollout. The user interface both desktop and mobile is intuitive and simple to navigate. Cons The only thing I have found that isn't really a con, but when I finalize a work order, I would like to not have it be re-opened by users. Reason for choosing FMX Ease of use, cost and simplicity of implementation. Review Source SM Stan M. Director of Facility Operations Education Management Used the software for: 1-2 years ### "FMX is an excellent Building Management System" March 11, 2019 5.0 It is a very comprehensive product and you do not need to purchase additional modules after you begin to use it, it comes as a complete package. It cut our cost for a building management system in half and we still retained a great quality product. Pros Ease of use and the ability to customize the screens with additional fields and the ability to attach documents to equipment and work orders. Cons Not being able to put work orders on "hold" when waiting on parts or a down day to implement the work order. Review Source DH Danielle H. Auxiliary Systems Coordinator Education Management Used the software for: 1-2 years ### "FMX: The Game Changer" March 11, 2022 5.0 My experience with FMX has been exceptional. Their implementation was seamless and their training is top-notch. They are very responsive any time I have questions or need assistance. They are wonderful in not only responding when I need help, but they always provide screenshots or offer to have a live call so I understand exactly what the answer is to my question. This approach allows me to learn so I can do things for myself in the future. I have used four different CMMS in my career and FMX is far superior to the others. Pros FMX is a great fit for our district because it is completely customizable. We are able to capture the information we need to be successful when requests are submitted so we can plan our work and show up prepared and on time. FMX has been able to offer solutions to help us better manage our workflow. We also benefit from the detailed dashboards and custom reporting features. There is never any guessing about the state of our work and what we have accomplished. Cons One feature I would like to see enhanced is the inventory order request. We would like to have real-time inventory data for all items in stock and available on the inventory order screen so requesters know how many of each item they are able to order, taking into account how many are on the shelf and how many items will be required to fulfill all existing open orders. Review Source Response from Facilities Management eXpress April 5, 2022 Thank you, Danielle, for your feedback. While FMX can show real-time inventory levels and allow users to request inventory items, we know each organization's needs vary. We would love to take some time to sit down with your team and learn more about how FMX can address your inventory needs now and in future product developments. VR Verified Reviewer Business Analyst Used the software for: 6-12 months ### "FMX is very easy to use with great customer support!" March 29, 2018 5.0 Ease of use and simple interface with a great deal of capability makes FMX a great choice at all levels. Pros FMX is very intuitive requiring little training and has a lot of great functionality. We really like the ease of calendar administration (dragging and dropping) versus having to reprogramming schedules. The calendar also offers a lot of flexibility with color combinations which work great for us to identify request types and status at a quick glance. The ability for basic users to just send in an email and directly transferring that into a work request really has opened up the system to sporadic users and is a real game changer for us. No need to remember passwords and worry about request types and location names for people who use it once a month! This has really improved the system adoption at all levels, not just with our facilities team. The Customer Success Team at FMX has been outstanding and have gone out of their way to make sure we understand how the system functions and work through our individual requirements. Definitely one of the best I have worked with through MANY software rollouts. Luckily FMX has been so stable that we have not had to test emergency support. Overall it has been a great experience switching to FMX. Cons There is some cumbersome functionality with users, confirmations and notifications in our work flow but the FMX team has been great at addressing and looking for solutions. Since we are not using all the features available many of the stock reports are not too useful for us but FMX has helped customize some things and I am sure we will work through more reporting as time goes also. Review Source Response from Facilities Management eXpress April 2, 2018 Hi! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and customizable calendar! Please continue to reach out any time to our support team regarding any issues you might be experiencing with your FMX site, and we would be happy to assist you! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! LK Lisa K. Ministry Events Coordinator and Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Greatest People Ever to work with!" October 28, 2019 5.0 The FMX staff are probably the most helpful people I've ever worked with. They answer often within the hour of an emailed request and many times the reply comes even faster than that. They try to cater to our every need within their ability and then, like I mentioned above, when the program cannot do what we need, they find another way. Best customer service every. Pros It is customize-able. Almost everything I asked FMX folks to do was doable. Other scheduling software we looked at either said they'd charge more for every change or special accommodation or that they just didn't offer it. Cons The reports. They list multiple room bookings to say, "this room plus 6 others". This was rectified by FMX creating an Excel file that would extrapolate those as that is the report we need. SO, FMX reports wont' do it but FMX created a work around for me that works just fine. The other least liked thing is that I cannot have different times in one booking. If it's a multi day or many time slots event I have to create multiple bookings and if there are special notes about one particular room in that multi room event, I cannot add those notes to just that one room. Alternatives considered [eSPACE](https://www.capterra.com/p/144412/eSPACE/) Reason for choosing FMX Neither of those could do all that we needed Review Source Talk to a Capterra advisor for free and get results within 15 minutes.