# Laborsoft Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Laborsoft Software - reviews, pricing plans, popular comparisons to other Investigation Management products and more. Source: https://www.capterra.com/p/130570/LaborSoft-Software --- # Laborsoft Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Laborsoft ## What is Laborsoft? LaborSoft is a Modular HR Case Management for Labor Relations & Employee Relations solution. Our software includes HRIS integration, incident tracking, grievance and discipline management, and EEO claims management. Our customers range from organizations with fewer than 1,000 employees to global Fortune 500 companies with over 500,000 employees. We are proud to have customers from a broad and diverse range of industries, including: manufacturing, education, government, healthcare, transit, and utilities. ## What is Laborsoft used for? [Investigation Management](https://www.capterra.com/investigation-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25000 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Laborsoft?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.laborsoft.com&name=Laborsoft) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Laborsoft 4.9 (8) VS. [4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting Price $25000 Per User, Per Year Starting Price $10000 Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.4 (79) Value For Money 4.6 (7) Value For Money 4.5 (70) Customer Service 4.9 (7) Customer Service 4.6 (75) ## Laborsoft alternatives Highest Rated [4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (286)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (25)](https://www.capterra.com/p/119211/Incident-Tracker/reviews/) Starting price $2300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (13)](https://www.capterra.com/p/145168/VisiumKMS/reviews/) Starting price $35000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130570/LaborForce/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Management 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Ability to handle large datasets Case Notes 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Access and track notes regarding case activities and updates within case files Incident Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Audit Trail 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Case Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Audit Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Laborsoft 18 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Alter the layout and content of reports Ability to handle large datasets Graphical representation of data Manage and track all disruptions and incidents Manage and support multiple locations Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Securely stores data to prevent data loss or breaches Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Features 4.8 (8) 4.8 Based on 8 reviews ## Pricing Value for money 4.6 (7) Free Trial User Based Pricing $25,000 Per User,Per Year Value for money 4.6 (7) 4.6 Based on 7 reviews ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.9 Based on 8 reviews Filter by rating 5(7) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DS Deroll S. Associate Director, Human Resources-Employee Relations Hospital & Health Care ### "Associate Director, Human Resources, Employee Relations " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2024 I would give laborsoft a 10 out of 10. I would highly recommend this case management system to any organization Pros I have used laborsoft at my current and previous employers and impressed with the level of customer service and the case management customization. The on-boarding process and implementation team provided exceptional customer service and exceeded our organizations expectations. The customer service responses were immediate 24/7. I would highly recommend laborsoft to any organization. I am most excited about all the new upgrades to come in the future. Cons It would be great if discipline, incidents, attachments, notes, etc, were on one single dashboard when reviewing an employee file. Also, the same for reporting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IS Isabella S. Associate Labor Relations Representative Utilities ### "easy to learn & use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 16, 2024 Overall, I think my experience using LaborSoft has been pleasant. Pros As a new user, I think it is very user friendly. Cons It can glitch at times which can get frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nina S. Employee Relations Specialist Banking ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2024 Overall, we are pleased with product for our business. Customer support is stellar and so quick to respond with a solution or addition to our process. Pros Centralized location for our Employee Relations incidents and cases. Cons When opening a certain incident/case sometimes numerous clicks must be made to complete a task. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Angela B. Application Database Support Engineer Information Technology and Services ### "Great HR tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 6, 2024 We haven't fully implemented it at our sites, but I believe we could build it to be a great HR tool. Pros I like the functionality of the software for HR to perform their jobs. Cons It is cumbersome to add new users into the groups. I wish there was a way to add the groups to the user instead of the user to the group. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) The lack of support for Microsoft Access. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Dimitri C. Sr. Human Resources Business Partner Government Administration ### "Easy preservation and management of Employee incidents and investigations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 30, 2024 I am satisfied with the product overall. Other than the search feature it fulfills all the needs and concerns our organization had. Pros Well organized system to capture incident and investigation matters. It has good tracking tools to set diaries for handling and follow up. Documents of all kinds can be easily uploaded for preservation. Cons The search feature to pull up records is clunky. An employee can have multiple incidents and they will not be readily identified or indexed using last name. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Chris D. HR Manager Higher Education ### "Humna resources manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2024 wonderful- great customer support. Quick turnaround to our requests, typically within a hour. Pros Ease of use, easy to customize. Can run reports as need. Cons We update 1x week (Fri nights) and sometimes newer employees not yet in system. Reasons for choosing Laborsoft better support, cloud based. Internal system crashed and system was not maintained. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mary B. Disability Benefits Coordinator Government Administration ### "Labor Soft Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2024 Easy program to use and find all information needed in one place. Pros The ease of use. Able to document files, attach documents and everything is stored in one place. If there is an issue or need data dump I contact Labor Soft with immediate response. Cons Nothing, I have used Labor Soft for almost 10 years and have no complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Ralph C. Quality Compliance Specialist ### "Use for incident tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 1, 2018 Pros Highly customizable, multi file type upload ability, can create different process to track different types of incidents. Auto generate case/incident number. The program has allowed me to track multiple incidents at a time and be able to keep track of the step in each one. Cons Although the software has the ability to send email, it does not link with MS Outlook that I use in my organization. Not able to attach files to email sent through the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130570/LaborForce/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)