Nlyte Software

Nlyte DCM

3.5 / 5
2 reviews

Who Uses This Software?

Data Center Executives / Infrastructure Executives Data Center Directors/Managers Facility Directors/Managers

Average Ratings

2 Reviews

  • 3.5 / 5

  • 3 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Business Hours

Vendor Details

  • Nlyte Software
  • Founded 2004
  • United States

About Nlyte DCM

Nlyte is the leading software company that automates the management of data center service (DCSM). Many of the worlds largest and most sophisticated data centers use Nlyte to become more agile, reduce costs and operate more efficiently. Founded in 2004, Nlyte provides a comprehensive and proven DCSM solution with a modern, web-services architecture. With Nlyte, customers can easily manage all their existing data center processes, resources, policies, assets and interrelationships.

Nlyte DCM Features

  • Audit Trail
  • Behavior-Based Acceleration
  • Cross Reference System
  • Device Auto Discovery
  • Diagnostic Testing
  • Import/Export Data
  • JCL Management
  • Multi-Platform
  • Multi-User
  • Power Management
  • Sarbanes-Oxley Compliance

Vendor has not completed this information.

Nlyte DCM Reviews Recently Reviewed!

Capterra loader

Best DCIM tools on the market.

Oct 09, 2018

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: I have been a Nlyte customer for over 5 years and I am using it's asset management and environmental monitoring tools (NAO & NEO). I have both integrated into my CMBD allowing me to pass CI data and providing updated records for ticket resolution. I like the easy of use related to customizing the applications. I also find the support to be very responsive and knowledgeable.

Cons: Would like to see easier integration related to API configuration. I have seen other apps and they also have the same challenge.

Overall: I would recommend this tools to any company interested in getting a complete CMDB tool. I would suggest that they speak to other customers using the product to get a real view on what Nlyte can provide. I seen the other negative review and I am not sure they received the good review of the product line. I also would like to say that Nlyte is not like the big players offering the same solutions. They are able to provide better support and updates quicker than the larger player in the industry. I like that I can speak to the CTO of the company at any time and share my ideas and feedback.

Overpriced, mediocre product with poor support

Jul 27, 2018

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Very customizable, however you have to customize about everything. Nice idea for a product, but poorly implemented, worsely supported and highly over priced

Cons: Support has a slow response time. Everything has to be customized and support is not much help. Manuals are poorly written. If you have a problem, they might call it a feature request and it will never get looked at again. If you see something in their demos, it will probably cost another 50k. They like to charge and overcharge for everything. If you make the mistake of buying this product, you will need an internal team to support it for all the "tweaking" and verifying that will need to be done to actually use the product. Highly NOT recommended

Overall: This software is overpriced. Nice idea, poorly implemented and even more poorly supported.