# GreenRope Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GreenRope Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/130598/GreenRope

---

# 

 GreenRope Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GreenRope

## What is GreenRope?

GreenRope CRM and marketing automation offers an all-in-one solution that empowers your entire team with AI-driven tools. With sales, marketing, operations, and customer support seamlessly integrated into one platform, you gain a 360-degree view of the customer journey. This helps you work smarter, increase collaboration, boost sales, and create personalized, omnichannel experiences that strengthen customer relationships.

## What is GreenRope used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Customer Service](https://www.capterra.com/customer-service-software/)[Quality Management](https://www.capterra.com/quality-management-software/)

Top alternative

Featured

Overall rating

Based on 155 user reviews

Reviews sentiment

Positive

88%

Neutral

11%

Negative

1%

Starting price

$99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GreenRope?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.greenrope.com&name=GreenRope)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GreenRope

4.3 (155)

VS.

[4.5 (1,132)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (152)

Ease Of Use

4.4 (1,093)

Value For Money

4.3 (140)

Value For Money

4.0 (849)

Customer Service

4.6 (145)

Customer Service

4.3 (879)

## GreenRope alternatives

[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (4,077)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (988)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130598/GreenRope/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Interaction Tracking

4.4 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Lead Management

4.4 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Contact Management

4.7 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Email Management

4.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Calendar/Reminder System

4.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Notifications/alerts for upcoming events or tasks

Reporting/Analytics

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

GreenRope 80 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Track and manage schedules and meetings via an integrated calendar

Notifications/alerts for upcoming events or tasks

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Set campaign schedules by selecting start, pause, and end dates

Communicate using direct chat or messages within the system

Track the amount of clicks on individual products to measure campaign results

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store and organize documents in a centralized system

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Form predictions based on past and present data/trends

Track interaction history by documenting conversations for contacts

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Automate workflows and trigger campaigns based on customer actions

See past and upcoming campaigns and communications in a calendar view

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Create many versions of emails, forms, or actions and gauge which is most effective

Adjust communications based on previous interactions or personal preferences

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Pipeline view and tracking lead status

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Plan availability and assign specific time slots for tasks and resources

Group leads or contacts based on their specific characteristics

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Web form that allows users to enter data that is sent and processed for different reasons

Track and analyze information regarding website visitors

Monitor activity of individuals who visit your website using cookies

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (152)

4.2

Based on 152 reviews

## Pricing

Value for money

4.3 (140)

Free Trial

[View pricing plan details](https://www.capterra.com/p/130598/GreenRope/pricing/)

Starter

$99.00

Flat Rate,Per Month

It includes:

-   500 Contacts
-   Unlimited Users and Unlimited Emails

Essential

$199.00

Flat Rate,Per Month

It includes:

-   2000 Contacts
-   Unlimited Users and Unlimited Emails

Pro

$299.00

Flat Rate,Per Month

It includes:

-   5000 Contacts
-   Unlimited Users and Unlimited Emails

Premium

$399.00

Flat Rate,Per Month

It includes:

-   10000 Contacts
-   Unlimited Users and Unlimited Emails

Powerhouse

$499.00

Flat Rate,Per Month

It includes:

-   15000 Contacts
-   Unlimited Users and Unlimited Emails

Supreme

$599.00

Flat Rate,Per Month

It includes:

-   25000 Contacts
-   Unlimited Users and Unlimited Emails

Value for money

4.3 (140)

4.3

Based on 140 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (145)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (145)

4.6

Based on 145 reviews

## User reviews

Overall rating

4.3

Based on 155 reviews

Filter by rating

5(74)

4(62)

3(17)

2(2)

1(0)

Mentioned topic

Sorted by most recent

AG

antanas Gerardo s.

analista senior RCSIRT

Information Technology and Services

### "GreenRope Autimatiza tus procesos."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2025

Pros

cuenta con un sistema robusto para gestionar y segmentar contactos, con el fin de personalizar campañas, ofreciendo un servicio mas enfocado a las necesidades del cliente.

Cons

Su soiprte en los planes basicos es limitado ya que en el soporte cuentan con con caracteristicas que son limitadas esto con el fin de que el cliente optenga una suscripcion de mayor valor.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Natalia Isabel R.

Customer Success

Marketing and Advertising

### " Excellent platform for marketing and sales management."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 1, 2025

Memorable, this software changed the way we handle customer service. It allowed us to automate the processes of receiving and following up with clients in a personalized way, making potential clients convert thanks to the follow-up we were able to do through the platform.

Pros

GreenRope has allowed us to automate processes in our company for receiving new clients and potential buyers, which in turn has enabled us to increase sales without requiring additional staff.

Cons

Their prices and software offer you different plans based on a specific number of contacts. If you exceed the contracted capacity, they charge you for the plan corresponding to your current number of clients, which can be complex if you are a small business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TE

Tanya E.

Director

Financial Services

### "Considering a new CRM? Consider GreenRope!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 22, 2024

Overall we've been very happy using GreenRope since switching from our previous provider.

Pros

GreenRope has a user-friendly interface and combined with their mobile app is an excellent tool for our needs. The Support Team are fantastic, on the rare occasion we've had any issues they've been incredibly quick to respond and super-helpful.

Cons

The pricing structure increases with your contact records.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LR

Leonardo R.

Business Development

Marketing and Advertising

### "Worth your consideration when looking for a CRM. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 6, 2022

My experience with GreenRope was pretty positive. I don't think we used it to its full potential but what we were able to take advantage of worked really well. I'd probably give it a 4/5 based on my experience. Easy to learn for SDRs and BDRs.

Pros

The layout was easy to follow. Sometimes too much clicking to get to where you want to but not as bad as some other CRMs I've used before. Clean and simple to use.

Cons

Some features where somehow hidden. Meaning, it was not so simple to get to them to be able to use their information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Emily G.

Founder

Marketing and Advertising

### "Full-featured"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 9, 2021

Pros

I love how comprehensive it is and how well it has been thought through.

Cons

I think it's lagging compared to what is coming out now. They need to look at the feature set as compared to something like High Level and ensure they are on-par.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Daria A.

Digital Marketing Director

Marketing and Advertising

### "One-Stop Shop CRM & Marketing Automation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 10, 2021

Great product, helpful professionals behind the platform, and it is constantly evolving.

Pros

The foundation of the Greenrope CRM that then ties into all other features is easy to implement and manage. From there, you can tie in as many functions as you need: email marketing, marketing automation, etc. All of the additional characteristics make the experience more valuable as a user.

Cons

There definitely is a learning curve. This is not much of a criticism, as it is a statement that is evident when applying such a system into your business operations. Give it time, it will pay dividends.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 11, 2021

Hi Daria! Great to hear from you! Thank you for such glowing words! We appreciate the review and are thrilled to hear how much you are enjoying the system.

PV

Prakyath V.

CEO

Information Technology and Services

### "Fabulous experience. My objections are so negligible in contrast with what a particularly strong arr"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 23, 2021

The experience of learning another framework is consistently gainful in developing your abilities. The investigation and dashboard detailing were additionally benefits for evaluating and improving efforts.

Pros

I truly like the multi-use usefulness of the framework. You can pick what you would and don't like to utilize. Also there is such a profound degree of detail that you can use to develop deals.

Cons

While this is at last a magnificent issue to have, the sheer volume of highlights makes it somewhat overwhelming to begin. Be that as it may, in only a couple weeks, we've computerized numerous manual capacities making the venture of time definitely justified!

Switched from

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Keap purchased infusionsoft however didnt truly handle the usefulness that infusionsoft had going.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FB

Fiona B.

Business Owner

Online Media

### "Great Functionality, Great Support, Not Easy to Implement"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 2, 2021

Like learning any new software, it has its moments of sheer joy when something works and frustration when it doesn't. The support team are fantastic and this makes up for the moments of frustration. There are many ways to contact the support team and the team know their stuff. There's a real sense of a commitment to developing the software and taking on board suggestions. You don't feel like a number - you feel like you are part of the GreenRope family.

Pros

This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic.

Cons

It is difficult to use and understand. The Group set up is questionable for small businesses who don't have multiple users.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I wanted something more comprehensive.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

[Ontraport](https://www.capterra.com/p/220784/Ontraport/)

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Reasons for choosing GreenRope

GreenRope had more functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

paralegal

Legal Services

### "review of greenrope"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 17, 2020

Greenrope works decently for what it has options for.

Pros

I like the easeability of tracing contacts and all the options you have when adding details about new contacts

Cons

The email saving feature sort of sucks. It doesnt have the title of the emails and sometimes it is out of order.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Connie S.

Paralegal

Medical Devices

### "GreenRope - Great Tracking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 29, 2020

Overall its useful as a customer service tool and can help you improve communications and interactions.

Pros

The software makes it easy to create surveys to send to customers via email and it tracks the customer email to let you know if they read it. It can also track interaction with a website, although I have not used this function.

Cons

I believe the software can be difficult to get it to do what you want initially, it's not intuitive. You need to refer to the materials to help guide you at first.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/130598/GreenRope/reviews/)

Popular comparisons

[Salesforce Sales Cloud vs GreenRope](https://www.capterra.com/compare/61368-130598/Salesforce-vs-GreenRope)[Zendesk Suite vs GreenRope](https://www.capterra.com/compare/130598-164283/GreenRope-vs-Zendesk)[LiveChat vs GreenRope](https://www.capterra.com/compare/62194-130598/LiveChat-vs-GreenRope)[LiveAgent vs GreenRope](https://www.capterra.com/compare/102188-130598/LiveAgent-vs-GreenRope)[Freshdesk vs GreenRope](https://www.capterra.com/compare/124981-130598/Freshdesk-vs-GreenRope)[Dynamics 365 vs GreenRope](https://www.capterra.com/compare/130598-157279/GreenRope-vs-Dynamics-365)[Tidio vs GreenRope](https://www.capterra.com/compare/130598-144040/GreenRope-vs-Tidio-Chat)[Intercom vs GreenRope](https://www.capterra.com/compare/130598-134347/GreenRope-vs-Intercom)[Bitrix24 vs GreenRope](https://www.capterra.com/compare/113540-130598/Bitrix24-vs-GreenRope)

[Salesforce Service Cloud vs GreenRope](https://www.capterra.com/compare/130598-136189/GreenRope-vs-Salesforce)[Zoho Desk vs GreenRope](https://www.capterra.com/compare/130598-169505/GreenRope-vs-Zoho-Desk)[Odoo vs GreenRope](https://www.capterra.com/compare/130598-135618/GreenRope-vs-Odoo)[EngageBay CRM vs GreenRope](https://www.capterra.com/compare/130598-178819/GreenRope-vs-EngageBay-Marketing)[SAP Customer Experience vs GreenRope](https://www.capterra.com/compare/77372-130598/SAP-CRM-vs-GreenRope)[Salesforce Starter vs GreenRope](https://www.capterra.com/compare/130598-227088/GreenRope-vs-Salesforce-Starter)[Act! vs GreenRope](https://www.capterra.com/compare/130598-175860/GreenRope-vs-Act)[SugarCRM vs GreenRope](https://www.capterra.com/compare/130598-231638/GreenRope-vs-SugarCRM)[Front vs GreenRope](https://www.capterra.com/compare/130598-132901/GreenRope-vs-Front) 

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