# Page 2 | GreenRope Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is GreenRope the right CRM solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130598/GreenRope/reviews --- GreenRope 4.3 (155) [View alternatives](https://www.capterra.com/p/130598/GreenRope/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of GreenRope ## Showing most helpful reviews Showing 26-50 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Natalia Isabel R. Customer Success Marketing and Advertising Used the software for: 6-12 months ### " Excellent platform for marketing and sales management." February 1, 2025 5.0 Memorable, this software changed the way we handle customer service. It allowed us to automate the processes of receiving and following up with clients in a personalized way, making potential clients convert thanks to the follow-up we were able to do through the platform. Pros GreenRope has allowed us to automate processes in our company for receiving new clients and potential buyers, which in turn has enabled us to increase sales without requiring additional staff. Cons Their prices and software offer you different plans based on a specific number of contacts. If you exceed the contracted capacity, they charge you for the plan corresponding to your current number of clients, which can be complex if you are a small business Review Source aGS antanas Gerardo S. analista senior RCSIRT Information Technology and Services Used the software for: 1-2 years ### "GreenRope Autimatiza tus procesos." February 3, 2025 5.0 Pros cuenta con un sistema robusto para gestionar y segmentar contactos, con el fin de personalizar campañas, ofreciendo un servicio mas enfocado a las necesidades del cliente. Cons Su soiprte en los planes basicos es limitado ya que en el soporte cuentan con con caracteristicas que son limitadas esto con el fin de que el cliente optenga una suscripcion de mayor valor. Review Source TE Tanya E. Director Financial Services Used the software for: 2+ years ### "Considering a new CRM? Consider GreenRope!" November 22, 2024 4.0 Overall we've been very happy using GreenRope since switching from our previous provider. Pros GreenRope has a user-friendly interface and combined with their mobile app is an excellent tool for our needs. The Support Team are fantastic, on the rare occasion we've had any issues they've been incredibly quick to respond and super-helpful. Cons The pricing structure increases with your contact records. Review Source Mark M. Owner Consumer Services Used the software for: 1-2 years ### "Overwhelmingly Functional - GreenRope can do such much to help your business." June 29, 2018 5.0 GreenRope helps me run my business from all aspects of Marketing and CRM Pros There are so many ways this software platform can help your business. It is a learning process on how to best get the most out of it. I love the broad set of features and the way so many things can be automated. Specifically, the CRM component of this software platform is so robust and functional. We are able to use the CRM (which is the backbone of the platform) to do the normal CRM activity tracking AND so much more. The CRM uses a group set up process to keep your contacts organized. This structure enables a number of automated functions to be triggered by group as well as giving different levels of visibility to the group or contact. This functionality enables the building of community among group members or oversight and management of activities by group members. Cons The learning curve is overwhelming and the set up process does not really mitigate this. No offense to the GR Support team (they are fantastic), but when you start on-boarding - you do not know, what you do not know. So, getting started can be overwhelming. My suggestion to GR is to take the approach that they use for building automation and work with each business to develop a product functionality road-map to move the training from the most important functionality to the less important functions. The help videos and customer support are very good supplements to the on-boarding process. Review Source MA Micaela A. President Education Management Used the software for: Less than 6 months ### "The complete operaitonal solution" August 22, 2020 5.0 GreenRope is an excellent solution for any organization that is looking to increase efficiency, improve viability and streamline operations. As a start-up software company that has grown organically, we found ourselves operating in silos and using multiple pieces of software to manage projects, lead flow, and order fulfillment, etc. With one piece of software, GreenRope has allowed us to integrate all components of our operation and, as an executive, I have real time viability into my team's daily updates and activities. We are now maximizing our sales efforts by capitalizing on the contacts we've amassed and building a cohesive marketing strategy with automated drip campaigns, social media integration, and webinars. My team appreciates operating from one dashboard and the reduction in manual processes (and follow up from me:) around day to day customer service and project management. We are confident we can not only improve our internal operation, but our customer's experience as well. After a comprehensive review of solutions on the market, we were pleasantly surprised with GreenRope's extensive capabilities at a very affordable price. After eliminating several subscriptions, we find ourselves at a net savings in software spend as well! Pros Comprehensive capabilities to manage our entire customer journey from lead generation to marketing automation, website traffic analytics, opportunity management, customer project management, invoicing, and customer service (surveys, help tickets, etc.) I can now manage my entire operation and team from one dashboard. Cons While this is ultimately a wonderful problem to have, the sheer volume of features makes it a bit daunting to get started. However, in just a few weeks, we've automated multiple manual functions making the investment of time well worth it! Alternatives considered [Insightly](https://www.capterra.com/p/130671/Insightly/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing GreenRope Integration of multiple functions of our business and 30,000 foot visibility into our operation for a much lower price than the various tools we looked at in disparate parts. Review Source Response from GreenRope August 31, 2020 Hello Micaela! Thank you so much for the amazing review. We really appreciate your support of GreenRope and we are excited to see your growth! Please reach out if you ever have any questions! We are here to help! Christina (. Sales and Marketing Manager Used the software for: 6-12 months ### "Been using this software more often in the last month. Find it time consuming and not user friendly" June 25, 2018 3.0 tracks my basic activities in one place. good place to save my contact information and track email effectiveness. Pros I do not have many likes about the software. It is built more for computer people than for sales people. I can't imagine most sales people actually like this software at all. ....EVEN the survey is not user friendly. Had to add more to a box when I did not have any pros to add! See for a computer person, not a sales person. Cons \- HATE the email functions that it will not save my signature in a regular format - HATE how you create add company information to a client and it does not automatically update the company if you do not add company - HATE how you have to click OK after you update each piece of the company - HATE when you are making cold calls and you can't get an actual contact at a company you can't just add the company and add an CRM activity to the company as a whole and say something like called and could not get contact - will try again to find contact at a different location - HATE that it either does not link with my google calendar or I do not know how to link it with my google calendar - HATE that the mail does not show in my sent mail in my gmail account so I can see what was sent and when without being in the app. HATE HATE HATE that spell check is not on as a default in the email settings - HATE that when you use autofill for one category it changes all the categories Review Source AL Alexis L. Communications & Marketing Strategist Used the software for: 6-12 months ### "They are on top of their customer service!" February 2, 2018 5.0 A ton of in depth marketing benefits! Please see my other review for more details. Pros The software is great for my needs in my role with company I work for. As the Marketing Strategist, it is vital to understand our audience. I personally love that I can do A/B testing with Greenrope and track what is doing well. We have multiple groups, so my colleagues and I can work with our donors on a more intimate level. Everything you need is all in one place. The reason for this review is mainly because of their customer service. Recently I ran into an error. Their Director of Client Services was absolutely amazing! He made sure that everything was fixed and made sure through screen sharing; that I was equipped with the right tools and knowledge moving forward. He was so helpful in explaining everything and I was able to utilize the platform much better. I learned things I didn't previously know and makes my job that much easier. Their other workers I came into contact were great too. They all would respond in a timely matter and make sure issues were resolved. They also offer web seminars to learn more about marketing and their platform. They really do care about the companies they work with and helping them excel. Cons The only con I would say is that there are a TON of features within Greenrope. I feel like there is a lot of things I didn't even know existed until recently. I had never used a CRM website prior to my current job, so navigating the site can be a bit difficult at times; mainly with the more detailed features. The basic features are easy to work with, but Greenrope offers so much more than basic features. I feel like because it can be difficult to navigate people might be missing out on the greatness of the platform. Review Source DA Daria A. Digital Marketing Director Marketing and Advertising Used the software for: 2+ years ### "One-Stop Shop CRM & Marketing Automation" June 10, 2021 5.0 Great product, helpful professionals behind the platform, and it is constantly evolving. Pros The foundation of the Greenrope CRM that then ties into all other features is easy to implement and manage. From there, you can tie in as many functions as you need: email marketing, marketing automation, etc. All of the additional characteristics make the experience more valuable as a user. Cons There definitely is a learning curve. This is not much of a criticism, as it is a statement that is evident when applying such a system into your business operations. Give it time, it will pay dividends. Review Source Response from GreenRope June 11, 2021 Hi Daria! Great to hear from you! Thank you for such glowing words! We appreciate the review and are thrilled to hear how much you are enjoying the system. Naphtalie J. Finance Administrator Used the software for: 6-12 months ### "Feel like there is a LOT i don't know still and bit overwhelmed but pretty happy with what I do know" June 21, 2018 4.0 Our team is on the same page and we have one place to store all the correct data. This has been a lifesaver time and time again! Also like the templates for emails so one person can create them and others can follow suite. Pros Keeps our company on the same page and is very good for keeping detailed info about our contacts. Like the app but I feel like I ran into some confusion with it and couldn't find all the info I needed for the particular group of contacts I was working with. Cons I see quite a few areas of improvement. I like that we can use our email to send emails out to contacts but I don't like that it doesn't get captured in our Gmail account sent folder. Would like to be able to copy and paste someone's full address including zipcode from the list view Contact section without having to click to go into their account. I still am not able to edit Vendor Companies info although the Super User supposedly gave me permission to do so. It seems like there are quite a few quirks to work out still. Review Source VR Verified Reviewer Director of Digital Marketing Events Services Used the software for: Less than 6 months ### "Versatile and All-Encompassing" September 12, 2019 4.0 Our problem before GreenRope is that we are a small business with high volume of records. Softwares that could handle our volume were not affordable or approachable for small business. GreenRope has been a great solution for us, and I am very impressed with their support. Pros \- Affordable - Contains everything we need in one software, whether email, database management, automation, sales management, etc. - Great support and resources - Database organization possibilities - Easy visual interface for sales team Cons There are a few functionality efficiencies that they are still adding to the system. Example: cloning a contact record. But they are very responsive to suggestions and have developed many new features in the short time we have been a customer. Reason for choosing GreenRope We had some unique needs with some custom fields and categorization of our database. GreenRope had the functionality for this that we needed. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce was too expensive and their support was terrible. They were unwilling to understand our true needs and work with us. Additionally, our sales team struggled with the UI. It was too robust for our needs. Review Source VR Verified Reviewer Founder and Director Used the software for: 2+ years ### "I use this program on a daily basis at work at a university. " May 22, 2018 4.0 Ease of use, easy to teach to other users, very consistent when working on a daily basis with software, no surprises. Pros The software is very easy to use and can be taught easily to new/other users. It allows us to easily manage/contact clients who are interested in our programs. It also fulfills other necessary work function: creating automated drip campaigns, creating daily reminders for phone calls, creating meeting/events. Cons The software can be slow at times which prevent us from doing our jobs, but this tends to only last for a couple hours. This is my only complaint. GR has performed very well for us given the amount of contacts that we have uploaded. Review Source VR Verified Reviewer Digital Marketing Specialist Computer Software Used the software for: Less than 6 months ### "Overall really good" May 17, 2018 4.0 Pros GreenRope for marketing automation is an extremely robust solution at a very reasonable price point. I'll be making comparisons to HubSpot as I have used their solution as well. Here is what I like best: - Track multiple websites at no additional cost, add as many users as you want at no additional cost - No contracts, month-to-month, and very affordable for its capabilities (unlike HubSpot) - Define user fields on contact and company level, very easy to setup and manipulate - The 'Groups' framework of the solution allows you to align sales and marketing effort quite seamlessly - Custom objects allow you to really take customizing your CRM user interface to the next level (i.e. creating intake forms or scripts for discovery calls) - Tons of great features for managing other internal processes, projects, accounting, etc Cons \- The user interface can be daunting and confusing at first, not as intuitive as HubSpot - You cannot have multiple tabs of GreenRope open, unlike HubSpot. - Automation is setup in 3 areas serving very different purposes, whereas in HubSpot you can perform all workflows, drip campaigns, and customer journeys in one area - You have to request more storage space for the media library (starts with only 100MB!) Review Source Emily G. Founder Marketing and Advertising Used the software for: 2+ years ### "Full-featured" December 9, 2021 5.0 Pros I love how comprehensive it is and how well it has been thought through. Cons I think it's lagging compared to what is coming out now. They need to look at the feature set as compared to something like High Level and ensure they are on-par. Review Source AR Angela R. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "It'll save you money. Seriously. " August 30, 2019 5.0 Excellent - and very surprised. I'm geuninely impressed. This is an unusual experience for me. ;-) Pros I keep finding more stuff that it can do. We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule. These are all things we're not having to pay someone else for, so instead of expecting a return on investment in the coming months - we've already got it from day 1. Cons It's a big powerful thing, and therefore it can be a BIT complicated - but there's plenty of support available, so it's really not an issue. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/) Reason for choosing GreenRope I liked the pricing structure that right from the start you get ALL the functionality. I also liked that it offers so much more - and you don't have to keep paying for extra bits - it's all there. Switched from [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Better email marketing, we needed a CRM anyway. And of course, it's got all the extras. Review Source Response from GreenRope September 3, 2019 Thank you Angela for your great review! We value your feedback and appreciate you being a loyal GreenRope user! Please always know you can reach out to us if you ever have any questions or issues! Angel W. Ceo Financial Services Used the software for: Less than 6 months ### "Loving greenrope" January 30, 2020 5.0 Fantastic experience. My complaints are so minimal in comparison to what such a robust solution delivers Pros I really like the multi-use functionality of the system. You can pick what you do and don't want to use. Additionally there is such a deep level of detail that you can use to cultivate sales. Cons Not a fan of landing pages and the admin section. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing GreenRope It had all the features we needed plus so many fun bonus features. Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Keap bought infusionsoft but didnt really grasp the functionality that infusionsoft had going. Review Source Response from GreenRope January 31, 2020 Hello Angel! We very much appreciate your kind words! Thank you so much. We look forward to working with you for a long time! If you do need any help, please feel free to reach out at any time! SS Shoan S. Marketing Strategist Marketing and Advertising Used the software for: 2+ years ### "Greenrope is the #1 self contained Marketing Machine available today" May 24, 2018 5.0 I was able to make more money, in less time with less effort because Greenrope allowed me to automate all of my business systems and processes with perfect peace and ease. Pros Greenrope allows me to run my complete business from stem to stern without having to purchase any other unnecessary software applications. I can run all of my events and memberships with the click of a button and ease of use. Cons The biggest frustration I have with Greenrope is not being feed my workaholic addiction. I am now able to work smarter and have more free time to work on my business because many of the business hours I wasted have now been automated and made my business life more simple. Greenrope completely automated my business and made it possible for me to spend more time with my family and friends. Although Review Source PV Prakyath V. CEO Information Technology and Services Used the software for: 6-12 months ### "Fabulous experience. My objections are so negligible in contrast with what a particularly strong arr" May 23, 2021 5.0 The experience of learning another framework is consistently gainful in developing your abilities. The investigation and dashboard detailing were additionally benefits for evaluating and improving efforts. Pros I truly like the multi-use usefulness of the framework. You can pick what you would and don't like to utilize. Also there is such a profound degree of detail that you can use to develop deals. Cons While this is at last a magnificent issue to have, the sheer volume of highlights makes it somewhat overwhelming to begin. Be that as it may, in only a couple weeks, we've computerized numerous manual capacities making the venture of time definitely justified! Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Keap purchased infusionsoft however didnt truly handle the usefulness that infusionsoft had going. Review Source GM Garry M. CEO Used the software for: 6-12 months ### "Finally a CRM that your sales team will love!" September 20, 2016 5.0 GreenRope is a breath of fresh air, brings sales enablement into the CRM space. Having used virtually every CRM out there, either in a corporate environment or for my own sales teams, GreenRope delivers where others fail. Platforms like SalesForce are great but in my experience, you end up dedicating hours, weeks, months and years to further develop the CRM to suit your business. More often than not engaging outside consultants or employing an in-house team to achieve results. Unfortunately, by that time your investment has reached a point of no return! Pros GreenRope just works the way you do...sure there is customization to be done, but the excellent support and online tutorials make it so easy. Forget sales enablement and email platform add-ons to supplement your CRM, it is all built in with GreenRope. Not only is it the best CRM I have worked with it is definitely the most cost effective. Pricing is based on the number of contacts in your database, not the number of user seats. I feel that GreenRope is totally aligned with my business, as I grow my customer base and increase my sales revenue, then my cost to manage that larger contact base increases accordingly. Cons When implementing any new system there is always a learning curve. But the GreenRope implementation support is first class and has you up and running in no time. Review Source VR Verified Reviewer Senior web and motion graphic designer Insurance Used the software for: 1-2 years ### "Good but not great" May 22, 2018 3.0 We are able to send emails, set up campaigns Pros Test send usually come in quickly. You can now search in the email builder tool - which is very helpful. Cons The tool seems buggy, it seems like they make deploy updates while we are working and folders/files are moved or gone. I've had issues with saving. Either the email doesn't save, or the subject line doesn't change. I'm not confident when I close the window that my email will be there when I needed it. Review Source dP derek P. creative director Automotive Used the software for: 6-12 months ### "The Greenrope Team ROCKS!" November 9, 2019 5.0 VERY POSITIVE. The best part about this is the support team behind the software. I am new to GR so it is so CLUTCH having a team to reach out to when I am stuck in the mud. They have each helped me at various stages in implementing marketing funnels for my client. They are very responsive and I can always count on them to help me get things to the finish line. You guys make me look good! Thank you very much for your help and support. You guys rock! Pros A ton, the organization of elements, I also like how user friendly it is to jump from section to section. Cons Nothing, I am new to GR so alot of my problems are more about me being new to it, than anything wrong with the software.... Reason for choosing GreenRope My client chose GR before I even met him, and I am glad he did. This software is powerful and gets the job done. My favorite part about GR is the team behind it to support and help clients like me implement creative solutions. Review Source Response from GreenRope November 11, 2019 Hi Derek! Thank you so much for your review! We really appreciate your kind words. We enjoy working with you and look forward to helping you more with your projects! Sierra O. Representative Wholesale Used the software for: 1-2 years ### "Simple and Productive" May 22, 2018 5.0 Customer information in one place, builds, schedules and tracks emails and a daily reminder of tasks. Pros The easy searching capabilities and the email tracking services. I love having one place that I can easily search a customer's information or put a reminder to follow up with them. Cons I wish the software made it easier to export the information. Many times when I go to export information, it seems to miss pieces of information that are in the system. Review Source RT Ryan T. Project Manager Cosmetics Used the software for: 1-2 years ### "GreenRope is helping to modernize our company!" February 26, 2020 5.0 Everyone I've worked with at GreenRope is amazing. They've operated promptly and professionally when helping us solve our issues. \[SENSITIVE CONTENT HIDDEN\] and his leadership team have truly created a company culture that prides itself on its customer service. Pros GreenRope is a "more steak than sizzle" product. Once you understand the system, it becomes a powerful tool that can be used throughout every layer of an organization. Attaining a GreenRope certification empowers you with the skills needed to build a robust system for your industry. The most important step in creating an effective CRM is to first understand your customers, industry, and organization. GreenRope gives you the ability to apply that understanding into your CRM to maximize your growth. Cons Initially, the learning curve is steep as expected with the adoption of any new software Review Source VR Verified Reviewer Customer Liaison and Special Productions Warehousing Used the software for: 1-2 years ### "Great customer service and near perfect for my needs." May 22, 2018 5.0 Greenrope allows our company to quickly and accurately access all of our points of contact and vast amounts of client information. Pros The Customer Support and Ease of Use is exquisite. The software's functionality is accessible to any experience level. Cons There are quite a few functions we would like the software to have, such as the ability to be more company centric instead of contact based, that it doesn't have at present. Review Source VR Verified Reviewer Owner Internet Used the software for: 1-2 years ### "Loads of options, but not the best answer to any one issue" June 28, 2018 3.0 It helped my team at Alternative Advertising bill me for hours worked on a project. We also tried a couple of websites in GR, but have since rebuilt all but one in Wordpress for better flexibility, user-friendliness and SEO. Pros There are a lot of features and the price is lower than most companies offering the same things. Also, their support team was very responsive when we were trying to use their services. Cons There are many things GR can do, but unfortunately most of the solutions I used (website builder especially) are relatively weak or clunky compared to other solutions (like Wordpress). My team used the CRM more, but I used it basically for project management/time tracking and the website builder. Neither was a good as Wordpress and Basecamp or other timer tracking solutions. Review Source VR Verified Reviewer Coordinador SEM (Especialista Adwords) Used the software for: 1-2 years ### "I think it could be so awsome but theres options at first hand that are missing." May 22, 2018 4.0 A Whole view of how my team is working and the oportunity to have alll the information from a client on here. Pros Reminders, and the opportunity to take control of my tasks and see how the others are doing their owns . I thinks thats awsome Cons The inflexibility to create emails with cool design or have the oportunity to personalized alot of stuff Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Customer Service](https://www.capterra.com/customer-service-software/)[Quality Management](https://www.capterra.com/quality-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.