# Page 3 | GreenRope Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is GreenRope the right CRM solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130598/GreenRope/reviews --- GreenRope 4.3 (155) [View alternatives](https://www.capterra.com/p/130598/GreenRope/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of GreenRope ## Showing most helpful reviews Showing 51-75 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EL Elizabeth L. Financial Consultant Financial Services Used the software for: Less than 6 months ### "New to GreenRope" August 21, 2020 4.0 The customer service has been impeccable Pros The ability to create automation and workflows Cons Sometimes it feels a little clunky, but I'm new to it so I'm still learning Alternatives considered [ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/) Reason for choosing GreenRope It was vetted by my BD Review Source Response from GreenRope September 1, 2020 Hi Elizabeth! Thank you for the review! We'd love to learn more about what we can do to help make your experience 5 stars! Please reach out to our support team and we can set up additional training as well! DS Diana S. Director of Brand Oil & Energy Used the software for: 2+ years ### "I've been with Greenrope since 2013 and have watched them continue to grow & develop!" May 29, 2018 4.0 All in one product at a VERY good price. Also GreenRope always STRIVES to keep up with technology and offer the best to it's users. If I can't do something they always seem to come up with an update that allows for it. This software is fantastic for small companies but can also support the larger businesses. Pros Easy to use for the most part. There are a lot of features and tools - so it takes a while for everything to come together and understand how to use the system. But once you do everything begins to click and make sense. I would much rather learn one systems than 3 or 4. Cons Depending on what browser I am using things sometimes get hung up or I am I unable to edit properly. I wish the email templates were more modern and ready to use. Review Source AK Alexander K. Associate Athletic Director - External Relations Higher Education Used the software for: 1-2 years ### "Great software, especially for the price" June 25, 2018 4.0 Made email marketing easier. Pros Does a lot of what the more expensive platforms do and a very reasonable price. Absolutely love their "journeys" function. Staff is great to work with, and they are very responsive from the top down. Any issues are addressed immediately and you're assigned a client advocate who constantly checks up on you and your satisfaction. Cons No direct API as of yet between Greenrope software and my ticketing platform (not TM or Pac), though they do have APIs with other providers. The workaround is uploading my database every few weeks, which works fine, but my wishlist would be the API solution. Review Source AC Amanda C. Sales Rep Computer Software Used the software for: 1-2 years ### "Helps manage my sales leads, send out automated emails, and track opportunities based of phases. " January 23, 2018 4.0 The ability to track new leads , schedule followups and send automated emails based on opportunity phases. Pros The mobility with it being cloud based and that it has an app. I also really like the automation of emails based on campaigns that our team has created. Whenever emails have been read and links within the emails have been clicked, Greenrope will automatically assign a followup on my calendar. Cons I feel that the mobile app isn't as user friendly as the browser when it comes to searching. I also don't like that you need to click save when you're moving from tab to tab on a clients file. I find that I lose a lot of info especially when creating a new client because I am documenting on multiple tabs, so when you close and save it is only saving on the tab you were last using. Review Source VR Verified Reviewer Director, Marketing & Business Development Used the software for: 6-12 months ### "Great multi-user platform for an incredibly reasonable price." May 24, 2018 4.0 Being able to streamline our account management by being able to setup independent groups with user specific access. Pros Unlimited users, quick customer support when needed, great pricing, extensive access customization features. Cons Toggling between groups is not as user friendly or intuitive as it could be, and setup is not as user friendly as it could be. Review Source VR Verified Reviewer CEO Real Estate Used the software for: 2+ years ### "Good CRM from a very helpful team" June 22, 2018 4.0 Pros Customer support superb. Always friendly, helpful and timely. Pricing structure helpful for small to medium size business. Cons I wold like to see more integrations with software like Quickbooks and Kashflow and improved shopping cart usability and integration with leading providers and merchants. I believe they are working on the latter. Review Source MD Morgan D. Content Specialist Computer Software Used the software for: Less than 6 months ### "High-quality, affordable and all-inclusive CRM service" June 22, 2020 5.0 With GreenRope we are able to have a platform that has everything all in one spot so that our team is able to work more cohesively and efficiently. Pros I like that this software includes everything you need in a CRM all in one place. It allows you to seamlessly manage your marketing, social media, sales, and client projects all from GreenRope. Additionally, the interface is very user friendly with question marks next to every section that will give you further information of how to complete a task if you are lost. They also provide you with training and certifications to further familiarize yourself with the platform. Cons There are no downsides in GreenRope that our business has experienced. Any issues and questions we have had with the service have been solved through their wiki page, question mark buttons, and the training. Review Source Response from GreenRope July 2, 2020 Hi Morgan! Thank you for your amazing and glowing review! We are flattered! We are so happy you are part of the GreenRope platform, and using it to the max! We are excited to watch your business grow! We are always here to help. VR Verified Reviewer paralegal Legal Services Used the software for: Less than 6 months ### "review of greenrope" December 17, 2020 4.0 Greenrope works decently for what it has options for. Pros I like the easeability of tracing contacts and all the options you have when adding details about new contacts Cons The email saving feature sort of sucks. It doesnt have the title of the emails and sometimes it is out of order. Review Source VR Verified Reviewer Software Test Engineer / Technical Writer Biotechnology Used the software for: 2+ years ### "Software at its finest!" June 21, 2018 5.0 Pros Easy to use with a simple intuitive UI. No noticeably software bugs and Great communication from the team. Cons Although I enjoy the look and feel of the customer facing interface, I would like if the software had more features along the lines of customization. Review Source RM Ruben M. Sales Rep. Used the software for: 2+ years ### "My experience with GreenRope is mixed. I like it and it gets the job done but sometimes it kills me" June 27, 2018 4.0 Pros It has sooooo many features its just crazy what you can do with it. The possibilities are really countless. I haven't even been able to use GreenRope to half of his capability I'm sure. Definitely gets the job done. Cons It is hard to understand sometimes. Things that should be simple like email templates are actually not that simple at all to delete and change. Seems like some things are really easy to do, but others are so complicated and make no sense sometimes. Review Source VR Verified Reviewer Senior Advisor Management Consulting Used the software for: Less than 6 months ### "Loads of functionally Not so user friendly" May 22, 2018 3.0 A drip campaign so far! But I think we set up the journey wrong :( Pros I used to work with marketing, so I'm pretty spoiled in the marketing automation workspace, but I am impressed with the functionality and abilities this tool has in comparison. Cons The only thing that has been like a blister on my foot is learning how to do things the way needed to operate how I want. This tool is not intuitive to me and my team and it's taken us quite some time to do some pretty basic stuff. If I had any input I'd say invest more energy into UX and UI! Please and thank you Review Source Eric F. Co-founder Used the software for: Less than 6 months ### "Getting the system up and running was a breeze! Oscar and the GreenRope team are amazing people!" April 17, 2018 5.0 Pros I like the ability to customize your entire system. They gave the ability for experienced coders to make the exact system they want. I don't feel like I am working within GreenRope limits! Cons Thus far I have not experienced anything I haven't liked. If there is one thing I'd say the use of the system takes some getting use too. For an inexperienced marketer or manager GreenRope will seem overwhelming at first but I promise it will get easier. That is my reasoning as well for 3 stars under "ease of use" Review Source VR Verified Reviewer Marketing Communications Manager Used the software for: 2+ years ### "It seems like they keep cramming in more features without putting any thought in the overall UX." May 29, 2018 2.0 Pros Good email marketing and CRM features once you get past the overwhelming UI. Almost on par with other ESPs. Cons Looks like it was built in someone's garage. The UI needs a refresh badly. Looks like there are too many cooks in the kitchen. Review Source LV Lisa V. Director of Marketing Financial Services Used the software for: 2+ years ### "Great tools for tracking clients and keeping everything in order, in one spot. " May 22, 2018 5.0 Pros Very user friendly. I use GreenRope throughout the day. It keeps me on track with tasks and follow-ups. Cons I wish we had more options for the dashboard. i.e. customize it so it has more of what we want to see like the funnel, etc. Review Source SP Sue P. CEO Non-Profit Organization Management Used the software for: 2+ years ### "GreenRope is a very robust CRM" October 3, 2016 5.0 We have been using GreenRope for almost five years and prefer it over other CRMs like Salesforce and ZoHo. It robust and their technical support staff are willing to explore any suggestions if it may improve the user experience not only for us, but all their clients Pros Robust, and adaptability Cons A little difficult to learn -- mostly because it is so robust. I can hardly keep up with the new modifications, all designed to enhance the quality of the program. Review Source VR Verified Reviewer Graphic Designer Used the software for: Less than 6 months ### "Greenrope has ultimate customization capabilities, but can be difficult for the inexperienced user." June 21, 2018 4.0 It is highly customizable and allows a multiuser functionality which is helpful for sales teams. Pros First of all, I am a huge fan of Greenrope's chat feature. The team is always very helpful and patient to help resolve any issues you face. Greenrope allows you to customize content beyond the limits what a typical builder offers, by requiring you to transfer the email from builder to the media library and then into the email as a template. There is in depth reporting on how successful your campaigns are. You can set up users to only access specific groups, which is extremely helpful. This could also be consider a con, but the link to view your email in a web browser remains live even after you send out the campaign. This means that you can edit any mistakes made after the campaign. It also means that you can accidentally save over the file. (This has happened to us before and didn't realize until some people noticed it on social media. Yikes! Maybe I'm using the wrong feature here?) Cons The interface is sorted in a way that makes it very hard for a first time user. You really have to know what you're doing or spend a lot of time learning. I don't recommend for beginners. There have been major bugs when you transferred the email from "builder" to "email". There were several issues with mobile responsiveness when we first started using it, and I spent a large amount of time discussing fixes with the chat support team. It ended up being a fix that I had to implement in the html, but it took a lot of hair pulling to get to a resolve. Review Source FB Fiona B. Business Owner Online Media Used the software for: Less than 6 months ### "Great Functionality, Great Support, Not Easy to Implement" February 2, 2021 5.0 Like learning any new software, it has its moments of sheer joy when something works and frustration when it doesn't. The support team are fantastic and this makes up for the moments of frustration. There are many ways to contact the support team and the team know their stuff. There's a real sense of a commitment to developing the software and taking on board suggestions. You don't feel like a number - you feel like you are part of the GreenRope family. Pros This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic. Cons It is difficult to use and understand. The Group set up is questionable for small businesses who don't have multiple users. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Ontraport](https://www.capterra.com/p/220784/Ontraport/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/) Reason for choosing GreenRope GreenRope had more functionality. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I wanted something more comprehensive. Review Source KS Kelley S. District Coordinator Education Management Used the software for: 2+ years ### "Troublesome at times, not always working the way I need it to." May 22, 2018 4.0 Good tracking i most ways. Pros It covers so much information, probably more than our co. needs in some ways. I like that I can track activity and keep notes of what I'm doing. Cons I don't like that you keep customers in the system when they "Unsubscribe" but don't let me easily access their accounts so I can be reminded of that or why they did or when they unsubscribed. Review Source VR Verified Reviewer Senior Field Engineer Used the software for: 1-2 years ### "It is a great way to track customer and business partners" May 24, 2018 5.0 We are able to look at our pipeline easily. Pros What I like most about this software is the ease of use and efficiency to organize business people that I come into contact with. Cons I would like to see more options to filter through lists and allow for more ways to display the pipeline. Review Source MM Mark M. vp of business development Management Consulting Used the software for: 2+ years ### "I utilize Greenrope as my CRM and manage thousands of contacts. " June 6, 2018 4.0 easily blast large groups Pros Being able to send email blasts to large groups and be able to see who opened, read, and clicked on the emails is critical to my follow up process. It is extremely helpful to know the people who are interested. Cons Not being able to identify people who have read emails without having to go into each individual group. Review Source SB Sarah B. New Business Development Manager Civil Engineering Used the software for: 2+ years ### "Affordable Platform with Fabulous Customer Service" December 1, 2016 5.0 We have been Greenrope customers for about 5 years, and I really love the affordability of this platform. It provides us with everything we need to run our email marketing and client management campaigns, and customer service is really great. Pros Affordable, lots of features, great customer service Cons The interface is a bit dated, and I wish the survey function had better reporting capabilities. Review Source ER Elaine R. publisher Publishing Used the software for: 2+ years ### "Customer support is excellent and lots of functionality available" May 22, 2018 5.0 I can see my subscriber list and results of newsletters. It is an easy way to send out newsletters too. Pros It is user friendly and customer support is good. It offers lots of marketing tools. It allows for easy grouping. Cons I dont know how to use most of all the features and dont have time for the learning curve and on line webinar archives to review like Utube . Review Source cS craig S. Ice Hockey Sports Used the software for: 2+ years ### "Email program easy to use and schedule email Blasts" May 17, 2018 5.0 Lets all my customers know what is going on at the Ice rink , And we send out Cancellations and updates Pros I like that it is user Friendly and Email Blasts go out right away. Like that you can schedule Blasts to go out at a later Date. Cons I like everything about it , Wish the text message feature went through your cell phone carrier . That would make it perfect. Review Source MS Mike S. Dean and AVP Education Management Used the software for: 2+ years ### "Great value for the money, quality product, exceptional customer service. " May 22, 2018 4.0 Pros The product has flexiblity, the customer service is responsive and detailed, the back-end user simplicity is appreciated by our users. Cons The product works well for what we need in a CRM at this time in our organization structure. As we grow, we will be looking for more integration automation into other processes and systems. Review Source DF Diane F. membership/events director Non-Profit Organization Management Used the software for: 2+ years ### "we use this many times daily for email broadcasts and rely on it very much" May 22, 2018 4.0 Pros ability to have many different type of email groups, ability to track and export bounces, ability to filter when broadcasts were sent; ability to clean lists as needed quickly and easily Cons some bugs once in awhile, but customer svc has helped us figure them out; import contacts page freezes quite a bit or takes long to load Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.