--- title: "Thrive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Thrive Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more." source_url: "https://www.capterra.com/p/130606/Thr-ve-POS/" page_type: "product" language: "en" --- # Thrive Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Thrive ## What is Thrive? Simplify the order process with Thrive POS. Conversational ordering means your employees can ring up orders the way your customers say them. Vivid graphics and an easy touch screen improve order accuracy and makes training a snap. Get customer orders right every time with easy order customization. Our order process makes sure nothing is forgotten, while easy modifier & fractional orders mean complex orders are right the first time. Delivery features included in every system at no extra charge! ## What is Thrive used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 62% Neutral 19% Negative 19% Starting price $179 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Thrive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.thrivepos.com/&name=Thrive) ## Thrive Overview Updated August 2026 AI summary Thrive offers restaurant teams a point-of-sale platform focused on order entry, sales reporting, and digital order management, with added support for online ordering, delivery, and inventory management. Designed for small to enterprise businesses in the food service sector, it supports multi-location operations, mobile access, and customer loyalty features. Deployment options include cloud, web, and major device platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Thrive 3.6 (21) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $179 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (21) Ease Of Use 4.2 (551) Value For Money 3.5 (19) Value For Money 3.8 (466) Customer Service 3.7 (19) Customer Service 3.7 (518) ## Thrive alternatives [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/) [4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143463/Cake-POS/) [HungerRush](https://www.capterra.com/p/122189/HungerRush360/) [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122189/HungerRush360/) ## FAQs about Thrive Overview ### Which roles and teams benefit most from Thrive? Thrive is most used by owners, executives, and operations leaders who need visibility into business performance and day-to-day execution. Sales and account teams use it to manage client activity, while content and ecommerce professionals rely on it to streamline digital workflows, track engagement, and support growth-focused decision-making. Answer based on 20 reviews Overview ### What company size and specific industries is Thrive built for? Thrive is designed for pizza restaurants and other delivery-focused restaurants of any size that need technology built around ordering, delivery, and restaurant operations. It fits food service businesses with workflows that standard point-of-sale systems do not handle well, especially those centered on takeout and doorstep delivery. Features and Usability ### What are the key features of Thrive? Thrive includes customer management, point of sale (POS) integration, and mobile app access for order handling and account records. It also offers inventory management, billing and invoicing, reporting and analytics, real-time notifications, delivery tracking, table management, and access controls/permissions for restaurant and multi-location operations. Pricing ### How much does it cost and what fees or limitations are included? Thrive starts at $75 per month for Business Building Features, with Thrive Signature at $179 per month and Thrive Select at $379 per month. All plans are billed monthly. Signature includes 2 terminals, while Select adds 2 terminals plus 3 Business Building Features of your choice. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does Thrive integrate with? Thrive integrates with Restolabs and connects to catalog tools including Chowly, DoorDash for Merchants, KickFin, and PizzaCloud. These integrations cover ordering, delivery, payroll, and restaurant operations, giving Thrive compatibility with several third-party platforms used in food service workflows. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Thrive offer? Thrive provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced product explanations. Answer based on 1 reviews Getting Started and Support ### What customer support options does Thrive offer? Thrive provides email/help desk, FAQ/forum, knowledge base, and phone support. Users describe support experiences as mixed: some report outstanding, responsive help and quick fixes for software issues, while others say replies can be slow and require follow-up. Overall, support is seen as helpful when problems are resolved. Answer based on 4 reviews ## Features AI summary Based on 1,948 Restaurant POS reviews Not all Restaurant POS products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Order Entry** (**51%** of reviewers rated this feature as critical) - **Sales Reports** (**47%**) - **Payment Processing** (**55%**) Thrive includes **Order Entry** and **Sales Reports**, giving restaurant teams the tools to take orders quickly and track performance across sales activity. However, it does not offer **Payment Processing**. Instead, it provides other highly rated capabilities, including **Reporting/Analytics** (**44%**), **Order Management** (**44%**), and **Online Ordering** (**43%**). These features help businesses monitor trends, manage order flow more efficiently, and support digital sales channels, allowing teams to keep service organized and make better operating decisions. Sales Reports 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Reporting/Analytics 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Order Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Online Ordering 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Tracks and processes online orders Tips Management 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Gift Card Management 3.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Thrive 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Food Delivery Dispatching: Dispatch food deliveries - For Restaurants: Serves restaurants - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Separate Checks: Generate separate bills for various meals and combos within a complete order - SMS Messaging: Send messages via SMS - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 3.5 (21) 3.5 Based on 21 reviews ## Pricing Value for money 3.5 (19) [View pricing plan details](https://www.capterra.com/p/130606/Thr-ve-POS/pricing/) Thrive Signature $179.00 Flat Rate,Per Month It includes: - 2 Terminals\* - Delivery - Online Backup & Remote Access - Technical Phone Support & Software Updates - Thrive Online Ordering - Thrive Point-of-Sale for Thrive Select $379.00 Flat Rate,Per Month It includes: - Delivery - Online Backup & Remote Access - Technical Phone Support & Software Updates - Thrive Online Ordering - Thrive Point-of-Sale for 2 Terminals + 3 Business Building Features of Your Choice.\* Business Building Features $75.00 Flat Rate,Per Month It includes: - Drive App - Table Service - Third-Party Integration - Thrive App - Thrive Automated Loyalty - Unlimited Terminals Value for money 3.5 (19) 3.5 Based on 19 reviews ## Integrations [ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[ KickFin](https://www.capterra.com/p/217029/KickFin/)[ Chowly](https://www.capterra.com/p/212043/Chowly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (19) 3.7 Based on 19 reviews ## User reviews Overall rating 3.6 Based on 21 reviews Filter by rating 5(6) 4(6) 3(5) 2(2) 1(2) Mentioned topic Sorted by most recent RB Ryan B. Ceo Restaurants ### "Not but bad sales tactics make it horrifying " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 26, 2023 Absolutely miserable, I would consider every one from the salesman to the \[sensitive content hidden\] sketchy and dishonest. Pros Very goui friendly the online walk throughs Cons \[sensitive content hidden\] telling us that the call center feature and drive app was no charge and then sending me a huge bill later. They promise great innovation but every new feature has a charge i don’t understand why im paying a monthly bill when they want to charge me more for every feature or hide costs. Reasons for choosing Thrive Price and promises of innovation that we didn’t know came at a price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Marisol V. Library Director Food & Beverages ### "User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 14, 2021 It is very user friendly. It has allowed me to make simple changes such as adding new products, change pricing, add new cashiers, etc. without need support. However, when I do need support for more complicated changes they always respond that same day. Pros It is easy to add new products to the inventory and make simple changes to the register. Cons Other report features would be great such as top selling items for the month. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Ryan S. General Manager Restaurants ### "It's ok, but a little behind." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 10, 2021 Pros Customer support was reasonably helpful. Cons Had this POS System for 2 years and there are still features that I do not know how to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP jay P. Owner Food & Beverages ### "Thrive review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 10, 2021 Overall it is a very good system,looked at others and I would still say Thrive is better Pros Easy to use for both front and back of house user Cons Bugs keep appearing on it.But they get on it rightWay Alternatives considered [SpeedLine Pizza POS](https://www.capterra.com/p/30009/SpeedLine-Pizza-POS/) Reasons for choosing Thrive It is very well thought out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Scott C. Owner Restaurants ### "Owner" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 10, 2021 Pros Online order loyalty program, inventory Cons Customer service can be slow,wanted to up grade Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Madison S. President Restaurants ### "Great Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2021 Pros Great software, helps our business run smoothly. Cons Nothing. Thrive was the best investment for our bottom line. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rod B. Owner Restaurants ### "Good Over All But Co Struggles with Priorities of Managing its Bugs" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 7, 2021 Very Good. Support is great. They have a hard job and seem to not feel much resolve. Pros integration of online and that it gets caller ID and tracks customer history Cons No on the Fly customer edits or adding?(merging of 2 phone numbers) Reasons for choosing Thrive integration of online and focus around delivery mapping for drivers dispatch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 9, 2021 Hi Rod! Thank you so much for taking the time to share your experience with Thrive Pizza Point-of-Sale. We're pleased to hear that you are enjoying our online ordering integration, caller ID, and easy customer order recall/reo-order features! I've passed along your concerns to our professional services, support, and development teams for review. We work around the clock to create new features and tools to meet the requests of our customers! JY Joe Y. Owner Food & Beverages ### "Low maintenance software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2021 Pros Works when you need it to. No issues art all Cons nothing, I feel it does exactly what I need it to do for my business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 9, 2021 Hi Joe! Thank you so much for taking the time to share your experience with Thrive Pizza Point-of-Sale! We are glad to hear that our software is meeting the needs of your restaurant business. We are always here to help anytime you need us! Jake C. ecommmerce analyst Internet ### "Excellent POS Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 5, 2019 Overall very excellent piece of software that suits our needs perfectly! Pros \-Allows for a lot of reporting that alternatives did not allow -Easy to onboard new users, overall very simple to use, which is great for a business where onboarding new employees is fairly regular -Support is timely and effective Cons Had a couple minor reporting issues that required us to use some workarounds, but we were able to get what we needed in the end. Just required a little bit of "expertise" w/ the software. Hopefully support will see our emails and remedy the issue so nobody else has to "figure it out" on their own like we did, although it isn't the worst thing in the world. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF Charles F. Owner Restaurants ### "Run from this company" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 August 22, 2019 The trainer left us high and dry to fend for ourselves with the system. Pros Not much after getting off to such a bad start with trainer. Cons Training guy sucked. The software had none of what we sent to have on our system Reasons for choosing Thrive Price. And I should have spent the extra $8,000 on the other company. My mistake!!!!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 26, 2019 We sincerely apologize that this negative install situation slipped through the cracks. The Thrive representative who managed your installation and training is no longer with our organization, and we again apologize that we were not aware enough of how much of an impact this had on you and your business. We are diligently researching the records we have on your account, and we would love the opportunity to make this right. We know how much dedication it requires to run your restaurant, and we always want to contribute to your success. A Thrive representative will be contacting you this week, so please be on the lookout for those follow-up calls and emails. Thank you for leaving a review with such honest feedback - and bringing this to our attention, ultimately helping us be better for you and all of our customers. [View all Reviews](https://www.capterra.com/p/130606/Thr-ve-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.