--- title: "Thrive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Thrive Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more." source_url: "https://www.capterra.com/p/130606/Thr-ve-POS/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Thrive Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Thrive ## What is Thrive? Simplify the order process with Thrive POS. Conversational ordering means your employees can ring up orders the way your customers say them. Vivid graphics and an easy touch screen improve order accuracy and makes training a snap. Get customer orders right every time with easy order customization. Our order process makes sure nothing is forgotten, while easy modifier & fractional orders mean complex orders are right the first time. Delivery features included in every system at no extra charge! ## What is Thrive used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 62% Neutral 19% Negative 19% Starting price $179 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Thrive?[Manage this product listing](https://www.g2.com/products/thrive-pos/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Thrive 3.6 (21) VS. [4.1 (555)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $179 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (21) Ease Of Use 4.2 (552) Value For Money 3.5 (19) Value For Money 3.8 (467) Customer Service 3.7 (19) Customer Service 3.7 (519) ## Thrive alternatives [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/) [4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143463/Cake-POS/) [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) ## FAQs about Thrive Overview ### Which roles and teams benefit most from Thrive? Thrive is most used by business owners and executive leaders who oversee daily operations, growth priorities, and customer-facing work. Operations managers and general managers use it to coordinate processes and track business activity, while sales, e-commerce, content, and library professionals support client communication, analysis, and administrative tasks. Answer based on 20 reviews Overview ### What company size and specific industries is Thrive built for? Thrive is designed for pizza restaurants and delivery-focused food service businesses, including operators that need technology tailored to the full ordering and delivery process. It fits restaurant companies of any size that require tools built for pizza operations, from preparation and point of sale to delivery management. Features and Usability ### What are the key features of Thrive? Thrive offers customer management, order management, and point of sale (POS) integration for restaurants and retail operations. It also includes inventory tracking, billing and invoicing, time clock and access controls, plus delivery management, online ordering, loyalty program tools, reporting and analytics, and real-time notifications. Pricing ### How much does it cost and what fees or limitations are included? Thrive starts at $75 per month for the Business Building Features plan, with Thrive Signature at $179 per month and Thrive Select at $379 per month. All plans are billed monthly. The Business Building Features plan includes unlimited terminals, while Signature covers 2 terminals and Select includes 2 terminals plus 3 features. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does Thrive integrate with? Thrive integrates with four third-party platforms: Chowly, DoorDash for Merchants, KickFin, and PizzaCloud. These integrations cover ordering and delivery management as well as payment-related workflows, giving Thrive connections to tools used across restaurant operations and cash handling. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Thrive offer? Thrive provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing. Answer based on 1 reviews Getting Started and Support ### What customer support options does Thrive offer? Thrive offers email/help desk, FAQ/forum, knowledge base, and phone support. Users describe support as mixed: some say customer service is outstanding and responsive, while others report slow replies and poor follow-up. Support is often seen as helpful for fixing software oddities, but experiences vary by issue and urgency. Answer based on 4 reviews ## Features AI summary Based on 1,992 Restaurant POS reviews Capterra data shows that buyers of Restaurant POS software rank the following features as their top priorities: - **Order Entry** (**51%** of reviewers rated this feature as critical) - **Sales Reports** (**47%**) - **Payment Processing** (**55%**) Thrive supports **Order Entry** and **Sales Reports**, giving restaurant teams the tools to enter orders quickly and review sales performance over time. However, it does not include **Payment Processing**. Instead, it offers other highly rated capabilities, including **Reporting/Analytics** (**44%**), **Order Management** (**44%**), and **Online Ordering** (**43%**), helping businesses track performance, manage order flow, and serve customers across more channels. These features provide teams with better visibility into operations and help staff keep service organized and efficient. Sales Reports 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Reporting/Analytics 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Order Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Online Ordering 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Tracks and processes online orders Tips Management 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Gift Card Management 3.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Thrive 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Food Delivery Dispatching: Dispatch food deliveries - For Restaurants: Serves restaurants - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Separate Checks: Generate separate bills for various meals and combos within a complete order - SMS Messaging: Send messages via SMS - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 3.5 (21) 3.5 Based on 21 reviews ## Pricing Value for money 3.5 (19) [View pricing plan details](https://www.capterra.com/p/130606/Thr-ve-POS/pricing/) Thrive Signature $179.00 Flat Rate,Per Month It includes: - 2 Terminals\* - Delivery - Online Backup & Remote Access - Technical Phone Support & Software Updates - Thrive Online Ordering - Thrive Point-of-Sale for Thrive Select $379.00 Flat Rate,Per Month It includes: - Delivery - Online Backup & Remote Access - Technical Phone Support & Software Updates - Thrive Online Ordering - Thrive Point-of-Sale for 2 Terminals + 3 Business Building Features of Your Choice.\* Business Building Features $75.00 Flat Rate,Per Month It includes: - Drive App - Table Service - Third-Party Integration - Thrive App - Thrive Automated Loyalty - Unlimited Terminals Value for money 3.5 (19) 3.5 Based on 19 reviews ## Integrations [ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[ KickFin](https://www.capterra.com/p/217029/KickFin/)[ Chowly](https://www.capterra.com/p/212043/Chowly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (19) 3.7 Based on 19 reviews ## User reviews Overall rating 3.6 Based on 21 reviews Filter by rating Counts reflect reviews available in this feed. 5(6) 4(6) 3(5) 2(2) 1(2) Mentioned topic Recent reviews first, then most helpful RE Reviewer ecommmerce analyst Used the software for: Less than 1 year ### "Excellent POS Software" 5.0 December 13, 2019 Overall very excellent piece of software that suits our needs perfectly! Pros \-Allows for a lot of reporting that alternatives did not allow -Easy to onboard new users, overall very simple to use, which is great for a business where onboarding new employees is fairly regular -Support is timely and effective Cons Had a couple minor reporting issues that required us to use some workarounds, but we were able to get what we needed in the end. Just required a little bit of "expertise" w/ the software. Hopefully support will see our emails and remedy the issue so nobody else has to "figure it out" on their own like we did, although it isn't the worst thing in the world. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Presidenta Used the software for: 3-5 years ### "Thrive POS" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 9, 2019 I would recommend Thrive POS to anyone opening an independent pizza shop. Pros Very functional for a Pizza place. Great Delivery program, online ordering platform, and it's easy to train new employees on how to use it. Cons There are constantly issues that take too long to resolve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Ceo Used the software for: Less than 1 year ### "Not but bad sales tactics make it horrifying " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 January 30, 2023 Absolutely miserable, I would consider every one from the salesman to the \[sensitive content hidden\] sketchy and dishonest. Pros Very goui friendly the online walk throughs Cons \[sensitive content hidden\] telling us that the call center feature and drive app was no charge and then sending me a huge bill later. They promise great innovation but every new feature has a charge i don’t understand why im paying a monthly bill when they want to charge me more for every feature or hide costs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Thrive POS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 9, 2019 The business problems we are solving is getting the reports that we need to make informed decisions on our business. The software makes training new employees easier and faster that the old days of Vitalink. We still need priorities to be made on solving the reporting issues I described before. And selling Add-on products that work properly. Pros Compared to what we were using, this software allowed us to do reporting we couldn't do before, and it is easy to teach new users to operate quickly. Cons Reporting is inaccurate, Daily summary report - numbers do not add up correctly and Thrive has not been able to explain how the numbers are calculated. Payroll reports- hours not reporting accurately causing us to overpay employees at times and employee confidence of being paid correctly has diminished. Tax Summary report - not reporting accurate numbers which has caused us major problems with under reporting taxes due resulting in penalties from the State. Time slips - the print outs when an employee clocks out sometimes prints there entire shift was in Overtime when it wasn't...printing error. Once again employee confidence is low on whether they are being paid accurately. Updates have not corrected this issue. We also would like the add-on software to work correctly: 1- Thrive online-order fail rate over 55%, please correct this so we can use it instead of 3rd party software. 2- Inventory software doesn't work either Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Thrive review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 13, 2021 Overall it is a very good system,looked at others and I would still say Thrive is better Pros Easy to use for both front and back of house user Cons Bugs keep appearing on it.But they get on it rightWay Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rod B. Owner Used the software for: 3-5 years ### "Good Over All But Co Struggles with Priorities of Managing its Bugs" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 8, 2021 Very Good. Support is great. They have a hard job and seem to not feel much resolve. Pros integration of online and that it gets caller ID and tracks customer history Cons No on the Fly customer edits or adding?(merging of 2 phone numbers) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Run from this company" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 August 26, 2019 The trainer left us high and dry to fend for ourselves with the system. Pros Not much after getting off to such a bad start with trainer. Cons Training guy sucked. The software had none of what we sent to have on our system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Owner" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 13, 2021 Pros Online order loyalty program, inventory Cons Customer service can be slow,wanted to up grade Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General Manager Used the software for: 1-3 years ### "It's ok, but a little behind." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 14, 2021 Pros Customer support was reasonably helpful. Cons Had this POS System for 2 years and there are still features that I do not know how to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Low maintenance software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2021 Pros Works when you need it to. No issues art all Cons nothing, I feel it does exactly what I need it to do for my business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130606/Thr-ve-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.