# Thrive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Thrive Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more.

Source: https://www.capterra.com/p/130606/Thr-ve-POS

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# 

 Thrive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Thrive

## What is Thrive?

Simplify the order process with Thrive POS. Conversational ordering means your employees can ring up orders the way your customers say them. Vivid graphics and an easy touch screen improve order accuracy and makes training a snap. Get customer orders right every time with easy order customization. Our order process makes sure nothing is forgotten, while easy modifier & fractional orders mean complex orders are right the first time. Delivery features included in every system at no extra charge!

## What is Thrive used for?

[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

62%

Neutral

19%

Negative

19%

Starting price

$179

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Thrive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.thrivepos.com/&name=Thrive)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Thrive

3.6 (21)

VS.

[4.2 (550)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$179

Flat Rate, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (21)

Ease Of Use

4.2 (547)

Value For Money

3.5 (19)

Value For Money

3.8 (462)

Customer Service

3.7 (19)

Customer Service

3.7 (514)

## Thrive alternatives

[4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)

[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143463/Cake-POS/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Ordering

3.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Tracks and processes online orders

Tips Management

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Gift Card Management

3.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Inventory Management

2.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Mobile Access

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Order Management

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Thrive 61 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Dispatch food deliveries

Serves restaurants

Visualize locations on a map

Determines the location of a device using GPS or an IP address

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Allows users to view inventory and build a menu that's appropriate

Allow customers to track their order and keep them updated when the status changes.

Identify the physical location of an individual, asset, device, etc.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Tracks and processes online orders

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Design, communicate, and distribute incentives to perform a specific action

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan daily routes to optimize employee scheduling and provide directions

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Generate separate bills for various meals and combos within a complete order

Send messages via SMS

Distribute a bill into multiple payers according to the proportion suggested by the payers

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

We can help you find the software with the features you need.

Features

3.5 (21)

3.5

Based on 21 reviews

## Pricing

Value for money

3.5 (19)

[View pricing plan details](https://www.capterra.com/p/130606/Thr-ve-POS/pricing/)

Thrive Signature

$179.00

Flat Rate,Per Month

It includes:

-   2 Terminals\*
-   Delivery
-   Online Backup & Remote Access
-   Technical Phone Support & Software Updates
-   Thrive Online Ordering
-   Thrive Point-of-Sale for

Thrive Select

$379.00

Flat Rate,Per Month

It includes:

-   Delivery
-   Online Backup & Remote Access
-   Technical Phone Support & Software Updates
-   Thrive Online Ordering
-   Thrive Point-of-Sale for 2 Terminals + 3 Business Building Features of Your Choice.\*

Business Building Features

$75.00

Flat Rate,Per Month

It includes:

-   Drive App
-   Table Service
-   Third-Party Integration
-   Thrive App
-   Thrive Automated Loyalty
-   Unlimited Terminals

Value for money

3.5 (19)

3.5

Based on 19 reviews

## Integrations

[

DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[

KickFin](https://www.capterra.com/p/217029/KickFin/)[

Chowly](https://www.capterra.com/p/212043/Chowly/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (19)

3.7

Based on 19 reviews

## User reviews

Overall rating

3.6

Based on 21 reviews

Filter by rating

5(6)

4(6)

3(5)

2(2)

1(2)

Mentioned topic

Sorted by most recent

RB

Ryan B.

Ceo

Restaurants

### "Not but bad sales tactics make it horrifying "

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 26, 2023

Absolutely miserable, I would consider every one from the salesman to the \[sensitive content hidden\] sketchy and dishonest.

Pros

Very goui friendly the online walk throughs

Cons

\[sensitive content hidden\] telling us that the call center feature and drive app was no charge and then sending me a huge bill later. They promise great innovation but every new feature has a charge i don’t understand why im paying a monthly bill when they want to charge me more for every feature or hide costs.

Reasons for choosing Thrive

Price and promises of innovation that we didn’t know came at a price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Marisol V.

Library Director

Food & Beverages

### "User Friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 14, 2021

It is very user friendly. It has allowed me to make simple changes such as adding new products, change pricing, add new cashiers, etc. without need support. However, when I do need support for more complicated changes they always respond that same day.

Pros

It is easy to add new products to the inventory and make simple changes to the register.

Cons

Other report features would be great such as top selling items for the month.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Ryan S.

General Manager

Restaurants

### "It's ok, but a little behind."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 10, 2021

Pros

Customer support was reasonably helpful.

Cons

Had this POS System for 2 years and there are still features that I do not know how to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

jay p.

Owner

Food & Beverages

### "Thrive review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 10, 2021

Overall it is a very good system,looked at others and I would still say Thrive is better

Pros

Easy to use for both front and back of house user

Cons

Bugs keep appearing on it.But they get on it rightWay

Alternatives considered

[SpeedLine Pizza POS](https://www.capterra.com/p/30009/SpeedLine-Pizza-POS/)

Reasons for choosing Thrive

It is very well thought out

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Scott C.

Owner

Restaurants

### "Owner"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 10, 2021

Pros

Online order loyalty program, inventory

Cons

Customer service can be slow,wanted to up grade

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Madison S.

President

Restaurants

### "Great Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2021

Pros

Great software, helps our business run smoothly.

Cons

Nothing. Thrive was the best investment for our bottom line.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Rod B.

Owner

Restaurants

### "Good Over All But Co Struggles with Priorities of Managing its Bugs"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 7, 2021

Very Good. Support is great. They have a hard job and seem to not feel much resolve.

Pros

integration of online and that it gets caller ID and tracks customer history

Cons

No on the Fly customer edits or adding?(merging of 2 phone numbers)

Reasons for choosing Thrive

integration of online and focus around delivery mapping for drivers dispatch

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 9, 2021

Hi Rod! Thank you so much for taking the time to share your experience with Thrive Pizza Point-of-Sale. We're pleased to hear that you are enjoying our online ordering integration, caller ID, and easy customer order recall/reo-order features! I've passed along your concerns to our professional services, support, and development teams for review. We work around the clock to create new features and tools to meet the requests of our customers!

JY

Joe Y.

Owner

Food & Beverages

### "Low maintenance software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2021

Pros

Works when you need it to. No issues art all

Cons

nothing, I feel it does exactly what I need it to do for my business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 9, 2021

Hi Joe! Thank you so much for taking the time to share your experience with Thrive Pizza Point-of-Sale! We are glad to hear that our software is meeting the needs of your restaurant business. We are always here to help anytime you need us!

Jake C.

ecommmerce analyst

Internet

### "Excellent POS Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 5, 2019

Overall very excellent piece of software that suits our needs perfectly!

Pros

\-Allows for a lot of reporting that alternatives did not allow -Easy to onboard new users, overall very simple to use, which is great for a business where onboarding new employees is fairly regular -Support is timely and effective

Cons

Had a couple minor reporting issues that required us to use some workarounds, but we were able to get what we needed in the end. Just required a little bit of "expertise" w/ the software. Hopefully support will see our emails and remedy the issue so nobody else has to "figure it out" on their own like we did, although it isn't the worst thing in the world.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CF

Charles F.

Owner

Restaurants

### "Run from this company"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

August 22, 2019

The trainer left us high and dry to fend for ourselves with the system.

Pros

Not much after getting off to such a bad start with trainer.

Cons

Training guy sucked. The software had none of what we sent to have on our system

Reasons for choosing Thrive

Price. And I should have spent the extra $8,000 on the other company. My mistake!!!!!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 26, 2019

We sincerely apologize that this negative install situation slipped through the cracks. The Thrive representative who managed your installation and training is no longer with our organization, and we again apologize that we were not aware enough of how much of an impact this had on you and your business. We are diligently researching the records we have on your account, and we would love the opportunity to make this right. We know how much dedication it requires to run your restaurant, and we always want to contribute to your success. A Thrive representative will be contacting you this week, so please be on the lookout for those follow-up calls and emails. Thank you for leaving a review with such honest feedback - and bringing this to our attention, ultimately helping us be better for you and all of our customers.

[View all Reviews](https://www.capterra.com/p/130606/Thr-ve-POS/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)