Visual Retail Plus

Visual Retail Plus


4 / 5
136 reviews

Who Uses This Software?

Retail


Average Ratings

136 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1,750.00/one-time
  • Pricing Details
    License for 1 computer. There are unlimited users
  • Deployment
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Visual Retail Plus
  • www.visualretailplus.com
  • Founded 1991
  • United States

About Visual Retail Plus

Modular application with CRM, reporting, POS, inventory management, time and attendance tracking features for retail chains.


Visual Retail Plus Features

  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management

Visual Retail Plus Reviews Recently Reviewed!


VRP Review

Oct 15, 2015
5/5
Overall

3.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: As far as point of sales go, many over-complicate systems and worry too much about aesthetics. VRP focuses on functionality and ease of use. Kith has been loyal customers since inception of the company and our sister company, Atrium, has been a customer for 15+ years. Collectively we've made many additional pieces of the software allowing for growth and adapting to a fast pace retail environment.

Cons: Very few downsides of the product, however, some of the integrations with current systems took a bit longer to perfect than I would have hoped for. With that said, VRP did a lot to get these integrations up and running and now work smoothly.

Recommendations to other buyers: Make sure you ask questions, understand the whole program before assessing it. Many things can be overlooked and there is so much that can be done on here you can get lost. Get a complete overview based on your work flow and if something needs to be added, just ask.

Visual Retail Plus Review

Oct 01, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I've been using VRP for 9 years and have been the main contact person from my company for about 2 years now. VRP is a great POS system and is very user friendly. There's a lot of functions that you can actually use, but us specifically we tend to use a handful which we've mastered. The tech support guys are friendly and relate able and actually make you want to give them a call to assist you with what you need.

Cons: Sometimes there's a long wait and it can take a few hours to get a call back. When the issue is of urgency it can get frustrating to have to wait more than an hour.

Recommendations to other buyers: Know what your needs are for your business whether its inventory management, reporting, POS. Then master what you need and then look into the other options VRP have. They have great reports that can help you analyze your business more efficiently.

My Review of VRP

Oct 19, 2015
4/5
Overall

3 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: My favorite thing about this product is its level of customization. While the base level VRP system isn't something I'd say would fulfill our entire business needs, the assistance we get from our reps, and their ability to customize the platform to suit our particular practices is really amazing, and definitely something worth noting.

Cons: Due to the nature of our business, VRP is unable to catch up to our rapid sales. On weekends, we have products online that will call for high customer demand. Our web platform Shopify is able to register the sales before VRP does, which causes pretty sizable inventory issues unless adhered to prior.

Recommendations to other buyers: Instead of dwelling on anything negative, understand how much information VRP is truly able to hold. It is literally our company's hub of all pertinent data. For that, you must be appreciative. I know I am.

Excellent Experience

Oct 07, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This software platform is like a nice bottle of red wine. It has a great formula and it gets better with age in the game of retail. VRP is constantly perfecting, upgrading and listening to the customers needs and that is wonderful thing this day in age. Also, if we ever need support they are always there and truly care about their customers.

Cons: Sometimes I wish their was a manual for each of the modules created in the system but if you play with them long enough you figure it out.

Recommendations to other buyers: Call me or reach out to me anytime because we fully utilize the software's abilities to the max.

Responsive support and a plethora of options

Oct 07, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: VRP can do almost anything you ask it to. It really feels that it was designed with a full understanding of how a retail store operates, not just some software company trying to check all the boxes so to speak.

Cons: Being a smaller company, VRP can make changes quickly and easily add new modules. Somethings this leads to bugs popping up, although I have to say they are usually able to fix any that are found with 24 hours of their discovery or less.

Recommendations to other buyers: With any PC based point of sale software, make sure you always have a good backup solution in place. I have easily it's VRP's with Dropbox.

VRP Review from Hezi Rotem

Oct 07, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I've been familiarized with this program for the last four years, it's capable against our Magento program directed towards our e-Commerce platform.

Cons: We do come across connection issues a lot, this particularly occurs during our in-store functionality, this causes issues at times considering we have to check out customers through the program.

Recommendations to other buyers: We would advise having a section that allows for programming adjustments or upgrades.

Vendor Response

by Visual Retail Plus on October 09, 2015

We love having Sabon as our loyal customer for so many years, however as previously discussed, connectivity issues are not related to the VRP software.

Flexible POS system with Great Support

Oct 13, 2015
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The product is fairly user friendly with lots of reports and features pre-built in. Like all POS systems I have worked with it has its shortfalls and glitches, but most of the problems are easily fixed. Most issues I have been able to resolve on my own, and the ones I couldn't VRP has been very good about helping resolve them.

Cons: I would like to see a little more customization for my specific business needs. You can customize many of the features and reports, I would just like to see that expanded.

Recommendations to other buyers: Have the people at VRP give you a remote log in demo, its worth the time.

Vendor Response

by Visual Retail Plus on October 15, 2015

Most of our customers request customizations since each business is run differently. We will contact you in order to discuss any needed reports or features that you feel can benefit your business; it may be a simple query that can be written either by us or you.

VRP - Reliable

Jul 26, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I utilized this POS system for well over a year and it was one of the easiest I had ever used. Customer support goes above and beyond to solve your issues and you will always get someone on the phone. VRP is reliable and the company stands behind their product.

Cons: The system and user interface feel very dated and could definitely use a face lift or a redesign. In a 12 month period, I personally experienced a total of 3 debilitating errors for which I had to reach out to customer service. The issues were resolved with care and tact.

I find it stable, reliable and the technical support is excellent

Apr 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has an ease of use and is intuitive, I feel it was made to make quick and easy changes in relation to new modules.

Cons: It is a very useful tool because the graphics are not so advanced and I would like it to be more personalized according to the commercial needs.

Overall: It helped me get a complete description of my workflow and also the technical service is excellent

Easy to use

Oct 16, 2015
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and train staff (since its self explanatory) and great customer service (Rita)

Cons: Onced purchased new monitor, touch screen doesn't work as great

Recommendations to other buyers: It needs to be self explanatory, easy to search for style numbers, store credits, gift cards

Vendor Response

by Visual Retail Plus on October 16, 2015

VRP is a software company, therefore if you feel that your touch screen is not working properly, we recommend contacting the store you purchased the screen from. Most hardware today come with a standard 3 year warranty.

Having been using VRP for over 10 years. Very happy.

Nov 13, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is very versatile, and the help desk is amazing. VRP usually comes up with a new idea or an add-on right before I decide I need it, so by the time I call and say I want to run this on a tablet, they say, "It's already done; let's set you up." They keep their fingers on the pulse of what retailers want and create it.

Cons: They are located on the East Coast, and I am in Hawaii, so the time zone difference can be an issue. Once in a blue moon, when I need to call for tech support with a closing issue, it is 3:30am their time. They are available, but I still feel bad with my middle of the night phone calls. They don't mind it, and they are always available and helpful.

Recommendations to other buyers: I really rely on tech support for help. This product is very customizable and has many options. Work with VRP to get the system running exactly the way you want it to run. They are very knowledgeable and helpful, so utilize their expertise.

Great product, Helpful team

Oct 05, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: They worked with us to make sure the product worked in the best way possible for us

Cons: The only real problem I have found with the program is the averaging of costs, which isn't the best option for our business, but that information isn't necessary and we just ignore it.

Recommendations to other buyers: Their program is extremely versatile and all-encompassing. Even if something isn't obvious, the program is flexible enough to accommodate .

Slightly below average experience

Aug 14, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The one this I will say was fantastic while working with this particular product was the help I received from customer service.

Cons: I can't say I found any features of this product to be especially standout, rather below average from my experience.

Always have a good experience with this product

Oct 07, 2015
5/5
Overall

4.5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is user friendly. Also technical support is very helpful and friendly.. They always have answers to any questions I have. They do not need to ask others in the company as they are always on top of their product.

Cons: I do not have any negative reviews The above review summarizes the vendor and product.

Recommendations to other buyers: User friendly and technical support is very informative

Flexible tool and good customer support!

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The solution of this software is really good you can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and control the areas operations.

Cons: You should improve the manual and guides to use each module because sometimes It get a little bit harder to begin and try to find what you're looking for. It should be a great idea to improve this.

Overall: We track all the stores we have and we improve the controls we have in our industry.

Loyal Customer since 2009

Oct 02, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility/Customization, Updates and Customer Service

Cons: Nothing to really speak of, I have been pleased with them and any issues we encounter they are able to solve.

Recommendations to other buyers: Make sure to evaluate who you are working with and if they will be there in emergencies and after hours. Make sure you evaluate all of the technology available within the program and how it can help you.

Pointe Coupee Gallery DEPENDS on VRP

Oct 05, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: VRP is always available.....Our retail jewelry and gift store needs reliable and consistent tech support. VRP is just a call away!

Cons: In the past the local licensed person was not as talented as the main office.....

Recommendations to other buyers: We were in business when we decided to use VRP...We should have contracted with them begore we opened our doors!

VRP Softwear-SAMSclothing

Oct 22, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use...intuitive. The Point of Sale module is easily learned by cashiers. Outstanding customer service.

Cons: Issues are easily and immediately resolved with customer service.

Recommendations to other buyers: This is a highly customer friendly POS system. Extremely flexible for retail solutions. The customer service "handholding" is invaluable.

IGFA is very satisfied with this product.

Oct 06, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very stable and reliable, and the tech support is excellent.

Cons: Sometimes an update to the software causes other problems that require tech support to troubleshoot.

Recommendations to other buyers: Be sure to purchase tech support hours to assure continued availability.

Been using VRP for 18 yrs+

Oct 08, 2015
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to reach, and ease of POS specially for fashion retail.

Cons: ease of use POS, and support reachable, though I wish if I could reach them 24/7

Recommendations to other buyers: Learn the software, check out their videos online/ VRP website, have helpful tools & tricks online

Very sophisticated and yet user friendly.

Oct 02, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Perpetual improvement and the numerous methods to optimize your business

Cons: No negatives. They are always there when you need them.

Recommendations to other buyers: To appreciate and implement our requirements is very unusual.

No instructions

Jan 21, 2015
2/5
Overall

1.5 / 5
Ease of Use

1.5 / 5
Features & Functionality

1.5 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
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Pros: This program has the potential to do a lot, and there are a lot of programs to work with, but there is also a lot of work that should be spent on improving this program to be more useful.

Cons: There are many things that just don't work on this program. There are absolutely no instructions on how to use the programs like the report, etc. It's like a guessing game; you input your information, and you have to try and figure out the results if it's even accurate. It would be a great help to have a "help" button.

Recommendations to other buyers: If you are interested in using this, please make sure you take notes on all the programs, you need step-by-step instructions on how they all work.

Works well for us.

Oct 02, 2015
5/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy enough for all employees to be able to learn what they need to pretty quickly.

Cons: Should come with more initial instruction to begin the program.

Recommendations to other buyers: Prepare a list of specifics for initial program installation, but also touch on possible future expansions so it may be nothing more than a simple adjustment later.

Okay better out there

Dec 07, 2016
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: This product is great, but needs some improving, yes all the functions work but doesn't look the prettiest.

Pros: With any problem that arrises it was easily fixed with a quick call to customer support! Has a lot of functions.

Cons: The graphics of the system isn't really advanced, it should be easier and better presented

Great software, Great company

Nov 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been working with VRP for years now, and they are the best. They are constantly updating the software with new features and have amazing prompt support anytime we have a question or issue. They adapted their program to meet our needs and continue to work with us whenever something new shows up. The flexibility and power of their software is incredible.

Better Software

Feb 17, 2015
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it is simple and easy to learn. I am able to do mostly everything through this system. I always have accurate inventory data. It's so easy to process credit cards through the system itself and not that of an outside machine and then log the info in the system.

Cons: If you have the system on for the whole day, it starts to move slower and slower than how it was at the beginning of the day. And being that it works with the internet, if the internet goes down then the system is offline until internet comes back up.

Recommendations to other buyers: I would suggest that you look into the software first. Get a great demo from the seller. Find out its faults before you decide to get it for your company.

Point of Sale review

Jan 23, 2015
3/5
Overall

2.5 / 5
Ease of Use

2.5 / 5
Features & Functionality

2.5 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Pros: It's easy to learn, and the icons are all right in front of you. However, it's not the best to work in all the time.

Cons: The point of sale is tremendously slow. If you start it up in the morning, it moves even more slowly. Scanning takes a long time to appear on the screen, and you're there watching and waiting while the items ring up.

Recommendations to other buyers: Use a trial of the system before purchasing so that you can see all its faults and decide if you really want to use it first.

We got used to VRP

Jan 05, 2015
4/5
Overall

3.5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: In the beginning, it took us a while to get used to using VRP because we created a program to do what we need it to do, and it took us a while to get used to it, but now we can say it helps us a lot.

Cons: The search can take a very long time. And many times we have to call about numerous errors. It's very frustrating.

Recommendations to other buyers: Always have a step-by-step plan on how you want to use any software and what you are willing to accept and what you will not accept.

Easy to understand

Dec 31, 2014
4/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Visual Retail Plus can do a lot of things, and there and many different modules to choose from to get all the necessary information needed.

Cons: Many times we ask for a change and we would get more problems with that change. I think all programs should be fully tested before used.

Recommendations to other buyers: There are many modules to use in Visual Retail Plus. It can be a very useful tool. So I would recommend you look through them all and see how it will help your company.

Works Great

Jan 22, 2015
4/5
Overall

3.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

2.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very useful. It is designed for durability and great understanding

Cons: Regardless of how great this product is, there is still the fact that there needs to be work done on it regarding its many crashes, and taking forever to load or breaking down in the middle of a project

Recommendations to other buyers: In order to see if this is a good product for your company, I suggest you make different persons try it and give their take on it before you decide to get it.

Great choice for POS and Back Office Retail

Nov 13, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the flexibility to add modules onto this system and to work with their development staff. Their response is always "Sure, we can do that."

Cons: I do not like the way their sales department charges for services. They charge a per-product fee; I would prefer a per hour fee with a "not-to-exceed X" model.

Recommendations to other buyers: Make sure you are important to any software company you choose; you don't want to be just another number to them.

Say no to manual and yes to VRP

Jan 02, 2015
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this program! We use to do it all manually, but now with everything being scanned and computerize, it's 10 times better for us.

Cons: There isn't much to not like with this program, because it's very simple and to the point where you don't have anything you don't need.

Recommendations to other buyers: I would recommend for others that evaluate software like this to really try it first and see if they like it! Though once they try it I think they will love it.

Great update For our company

Feb 17, 2015
4/5
Overall

4 / 5
Ease of Use

3.5 / 5
Features & Functionality

3.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is so awesome than the one we had before. I was so excited to learn its features and see what makes it such a great upgrade.

Cons: I love this product, but I do have to say there are some flaws that can be fixed easily. It's always buffering for more than 5 minutes at a time. We always lose service when the internet is down and it takes long to come back on. It moves slowly after a period of time.

Recommendations to other buyers: I could tell you now that this software will be a great investment, but I would like for anyone interested in this to take their time and see what mishaps this product have and how it can better your company before you invest in it.

Great System

Jan 16, 2015
4/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a great system for POS and works very well for us. We have become very used to it and would not want to turn back!

Cons: It is sometimes slow, and it has problems printing receipts sometimes. Also, we have had many incidents where we have credit card issues. However, they are helpful enough to help us fix those issues.

Recommendations to other buyers: Our company loves it. I am sure once you start using it, your company will love it, too.

Review from a Cashier

Jan 16, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: It's not a bad program at all! We loved it the first time we started using it, but then, after many updates, there are things that improved and things that just got worse.

Cons: There are too many changes. Because of these changes, there are many more errors than what was there before.

Recommendations to other buyers: Test it a lot before you start using it, and make sure all your employees get very familiar with the program before implementing it.

Cool program

Jan 19, 2015
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: This is a really nice program to work with. There are many task you can perform with it, and it really helps you to get your work done in a fast way.

Cons: We have mishaps here and there with it moving slow, and we having to call technical support for correcting errors we make.

Recommendations to other buyers: It's a really nice and user-friendly system. They make whatever program you need and it can do numerous things, like reports and analysis.

User friendly system

Jan 29, 2015
4/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: This is a nicely made system that can do just about anything that you need a system to do in a short space of time.

Cons: The product is neatly put together; however, there are some programs that are top plain and no creativity was added to it. You could tell they didn't put a lot of thought with the design for them.

Recommendations to other buyers: Try it! Read up about it, and it might just work for you, and you would not regret it.

We've come a long way with this system

Jan 08, 2015
3/5
Overall

2.5 / 5
Ease of Use

2.5 / 5
Features & Functionality

2.5 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: I like that everything is so digital and there are many reports to run.

Cons: There are many things I don't like. There are numerous errors when we have an update, there are many error messages that appear, and the system itself doesn't seem like it was well programmed.

Recommendations to other buyers: Please do not rush and accept everything, because it looks and sounds good. Make sure you take time to test and know what you will be using it for.

VRP-a good program

Jan 16, 2015
4/5
Overall

3.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: This product has many different uses, but it can be very helpful when you need to get access to information in a hurry.

Cons: There are many downsides to this program, and it can be very frustrating when we are in our busy season. There are program errors and lags in scanning items.

Recommendations to other buyers: There is a lot to do using VRP. Make sure you go through all the programs and know how you want it to work for you.

Vistual Retail Plus

Jan 02, 2015
4/5
Overall

3.5 / 5
Ease of Use

4 / 5
Features & Functionality

2.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: This system is indeed a plus for us. It took awhile to really get everything on board, but once we started using it, it was worth the cost.

Cons: Updates tend to have more errors instead of fixing the current errors. That can be solved by testing it a lot more before distributing to customers.

Recommendations to other buyers: This software is a good tool to have for any company. It can do many things for many departments.

Inventory Management is on track

Dec 23, 2014
4/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

3.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This program really helps you keep track of your inventory, and it makes it easy to adjust if needed.

Cons: This program can get very annoying when you try to do something it doesn't recognize. It just gives an error and closes everything!

Recommendations to other buyers: This software is designed to accommodate a lot of different work practices, so I am sure it will match what you need, or you can just request it to fit your company.

Everything you need to control your inventory....

Nov 19, 2014
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: It is easy to navigate and use. It provides you with all the information you need regarding inventory.

Cons: Sometimes there are errors when doing receiving or the response may be slow.

Recommendations to other buyers: It is good to have a set amount of users so information can be shared and found easily between individuals and departments. Requiring permissions to use certain features is also important so that inventory doesn't get messed up.

Managing inventory is easy

Jan 02, 2015
4/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

3.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We can now have a good scoop on our inventory management. It's made easy for us to adjust and make any changes to inventory with simple steps.

Cons: The devices we use are sometimes problematic, but this is no fault of the program. Therefore I would say there isn't much I don't like.

Recommendations to other buyers: I like it and think anyone that uses it will like and appreciate what it can do.

Good system to start with

Jan 20, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The efficiency pf this system is a plus and makes it a great investment. The workload it reduces is incredible.

Cons: I don't like that when we do updates, there are so many different glitches that were never there on the previous version.

Recommendations to other buyers: Try it, test it, and make sure it fits into your work environment. Once it does, the entire company and staff will get used to using it.

A Neat Program

Feb 11, 2015
4/5
Overall

4.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: This is a neatly built program that takes every scenario into consideration. There is a lot I can do for every situation that arise.

Cons: The fact that it searches really slow is what I like least. I think they need to improve how items are being looked up to make it move faster.

Recommendations to other buyers: It a nicely made system that is simple and does most of what you need it to do.

Good software for small company

Jan 02, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that this software was made to be used by anyone, and you are able to multitask while using it.

Cons: I don't like that we would get so many errors that pop up from nowhere. The vendor should troubleshoot this as much as possible before posting the new updates.

Recommendations to other buyers: This software can work for any company, as it is equipped with a lot of modules that do everything.

VRP Easy going

Dec 04, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a straightforward and easy-to-learn program. I like that it's up to date, and many of the icons I use makes my work a lot easier.

Cons: I like that you can only enter this program through your own personal fingerprint. This prevents any scams from disloyal and untrustworthy persons.

Recommendations to other buyers: It's a great product to use. Anyone can use it, even a 10-year-old.

Enjoying cashing now

Jan 02, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoying going to work and using Visual Retail Plus, as the POS system is so user-friendly and fun to use.

Cons: We have had a few incidents where we had to go into emergency on the registers, because of problem relating to Visual Retail Plus in the beginning.

Recommendations to other buyers: This software is great, and it can work for any small business. I would recommend it to anyone.

Making changes are now easy

Jan 02, 2015
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that I can make simple changes in a breeze. It's all just one click to change an error in Visual Retail Plus.

Cons: Other than a few program errors here and there, the program itself works fine. It's the human errors that make the program looks bad.

Recommendations to other buyers: This software is an asset to any company, even more so if you are running a small company.

VRP Cookies

Dec 04, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is easy to train with and can be quick to learn. It is simple and has clear descriptions and icons that are easily understood.

Cons: The program tends to freeze often. This contributes to lost of productivity and customer dissatisfactions.

Recommendations to other buyers: Test the software on a constant basis and record any complications they have encountered to report it.