--- title: "Visual Retail Plus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Visual Retail Plus Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/130610/Visual-Retail-Plus/" page_type: "product" language: "en" --- # Visual Retail Plus Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Visual Retail Plus ## What is Visual Retail Plus? Visual Retail Plus is a retail management system that helps businesses handle inventory, point of sale (POS), customer databases, and more. The software offers employee time tracking, scheduling, multi-store management, customer relationship management (CRM), loyalty programs, sales reporting, and integrations with eCommerce platforms to sync in-store and online data. ## What is Visual Retail Plus used for? [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Overall rating Based on 141 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 1% Pros & cons Intuitive and simple navigation Comprehensive reporting capabilities Frequent errors and glitches Starting price $1750 One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Visual Retail Plus?[Manage this product listing](https://www.g2.com/products/visual-retail-plus/claim_requests/new?auto=true) ## Visual Retail Plus Overview Updated August 2026 AI summary Visual Retail Plus offers small businesses a retail management solution with point of sale, inventory management, CRM, and employee management features. It supports additional functions such as commission management, loyalty programs, and returns management. Available on Android, Linux, and Windows, it serves businesses looking for integrated tools to handle sales, customer relationships, and store operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Visual Retail Plus 4.3 (141) VS. [### Tookan](https://www.capterra.com/p/218952/Tookan/) [4.1 (77)](https://www.capterra.com/p/218952/Tookan/reviews/) Starting Price $1750 One Time Starting Price $129 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (141) Ease Of Use 4.2 (77) Value For Money 4.1 (9) Value For Money 4.1 (76) Customer Service 4.1 (137) Customer Service 4.0 (75) ## Visual Retail Plus alternatives Highest Rated [EzPay America](https://www.capterra.com/p/204848/EzPay-America/) [5.0 (3)](https://www.capterra.com/p/204848/EzPay-America/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204848/EzPay-America/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157279/Dynamics-365/) [Clover](https://www.capterra.com/p/226864/Clover/) [3.8 (581)](https://www.capterra.com/p/226864/Clover/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 69% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/226864/Clover/) [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) [4.3 (344)](https://www.capterra.com/p/214667/SAP-Business-One/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214667/SAP-Business-One/) ## FAQs about Visual Retail Plus Overview ### What problems does Visual Retail Plus solve? Visual Retail Plus solves slow, manual retail workflows by making POS, inventory tracking, exchanges, and reporting fast and easy to learn. It reduces stock visibility gaps, paper-based processes, and cumbersome corrections while giving managers tighter staff permissions. Retail owners, store managers, cashiers, and inventory teams benefit most from its streamlined daily operations. Answer based on 63 reviews Overview ### Which roles and teams benefit most from Visual Retail Plus? Visual Retail Plus is most used by retail owners, executives, and operations leaders who need centralized control over store performance, inventory, and day-to-day processes. Managers, supervisors, and frontline teams rely on it for sales transactions and customer service, while IT, compliance, and finance roles support system upkeep, reporting, and operational accuracy. Answer based on 30 reviews Overview ### What company size and specific industries is Visual Retail Plus built for? Visual Retail Plus is designed for small retail businesses. It is built for retailers that need a retail management system to handle day-to-day operations, making it a fit for small companies in the retail sector rather than larger enterprise organizations or unrelated industries. Features and Usability ### What are the key features of Visual Retail Plus? Visual Retail Plus includes core retail management features such as point of sale, inventory tracking, customer database, and multi-store management. Differentiating capabilities include report generation, purchase order management, employee scheduling, and customization through added modules and tailored workflows. Reviewers also frequently mention security controls and role-based staff access. Answer based on 41 reviews Getting Started and Support ### How easy is it to onboard and train a team on Visual Retail Plus? Visual Retail Plus offers in-person training, live online sessions, and documentation. Reviewers say frontline staff and nontechnical employees usually learn daily POS tasks quickly, often within the first day. Admins or users working with reports and broader features may need more initial instruction, since the system has a learning curve and limited guidance in some areas. Answer based on 14 reviews Getting Started and Support ### What customer support options does Visual Retail Plus offer, and how do users rate the experience? Visual Retail Plus offers 24/7 live rep support. Users generally describe support as easy to reach, helpful, direct, and quick to resolve issues, with staff that care and stay involved. Some frustration appears around software freezes, connection problems, and updates introducing errors, though support is often seen as responsive. Answer based on 20 reviews Features and Usability ### How customizable is Visual Retail Plus for different retail needs? Visual Retail Plus offers strong customization for retailers that need workflows tailored to their business. Many small business owners and multi-store teams value flexible modules, editable reports, and vendor support for custom changes, though some users want more self-service personalization and find the interface dated or less adaptable. Answer based on 18 reviews Features and Usability ### Is Visual Retail Plus easy to use as a point of sale system? Visual Retail Plus works well as an easy-to-learn point of sale system for many retail staff. Cashiers and store managers often like the simple interface, scanning, and inventory connection, but some teams run into slow checkout speeds, promotion setup limits, or syncing issues when sales volume moves very quickly. Answer based on 13 reviews Performance and speed ### How well does Visual Retail Plus perform during busy retail hours? Visual Retail Plus handles everyday retail tasks well, but performance is a common concern during busy periods. Many store teams find it efficient for core work, yet some report freezes, slow searches, lag at the register, and receiving delays, especially when the system is under heavier demand. Answer based on 38 reviews ## Pros and Cons Intuitive and simple navigation 95% positive reviews out of 40 Most reviewers describe ease of use as a key benefit, highlighting intuitive navigation and straightforward processes. Frequent errors and glitches 70% negative reviews out of 30 Most users report bugs and issues, especially after updates, causing unexpected errors and requiring technical support. Comprehensive reporting capabilities 85% positive reviews out of 26 Most reviewers indicate report generation offers detailed, organized data, making information retrieval and analysis efficient. ## Features AI summary Based on 617 Retail Management Systems reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating Retail Management Systems: - **Credit Card Processing** (**78%** of reviewers rated this feature as critical) - **Inventory Control** (**59%**) - **Real-Time Data** (**62%**) Visual Retail Plus includes other capabilities that Capterra reviewers also consider important, such as **Inventory Tracking** (**57%**). This feature helps businesses monitor stock movement more closely and maintain better visibility into product availability, giving teams the information they need to manage replenishment and day-to-day retail operations more effectively. Commission Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Inventory Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Loyalty Program 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Point of Sale (POS) 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Purchase Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Returns Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold Visual Retail Plus 12 features ### All Features - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Store: Manage multiple teams and operations from a central location - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Purchase Order Management: Create, send, and track purchase orders and their statuses - Retail Management: Manage sales in retail stores - Returns Management: Track and facilitate returns of products sold --- Get Advice We can help you find the software with the features you need. Features 4.3 (141) 4.3 Based on 141 reviews ## Pricing Value for money 4.1 (9) Basic $1,750 One Time Value for money 4.1 (9) 4.1 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (137) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (137) 4.1 Based on 137 reviews ## User reviews Overall rating 4.3 Based on 141 reviews Filter by rating 5(33) 4(88) 3(16) 2(3) 1(1) Mentioned topic Sorted by most recent Joseph M. Senior Developer Computer Software ### "Agrxis Review on Visual Retail Plus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2023 Overall, my interaction with Visual Retail Plus was fruitful. I was given a complete and user-friendly management tool for my retail business by the software. Keeping track of sales and stock levels was made much easier by the inventory management and reporting options. Every time I had a problem, the customer care staff was helpful and quick to respond. I would advise Visual Retail Plus to other merchants searching for a dependable point of sale system because it generally helped me streamline my business operations. Pros I truly value Visual Retail Plus's user-friendliness. I don't have a lot of spare time as a business owner to spend to mastering intricate software programs. I had no trouble navigating VRP and tailoring the functionality to suit my company's needs. The inventory control system is quite effective. All of my items could be simply entered and tracked, even with the addition of particular details and variants like colors and sizes. The reporting tools are also excellent and provide me with current information about how well my company is doing. In conclusion, I heartily endorse Visual Retail Plus to any company owner seeking a dependable, approachable, and all-inclusive point-of-sale system. Cons Thus far, my experience with Visual Retail Plus has been very positive and I have not encountered any issues or concerns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bruno D. CEO Internet ### "Medium-sized software for the retail trade." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 23, 2020 Too slow on some spots. I use it a few times for my clients. Pros Very easy to use and that I can accomplish my tasks very easily. Cons Atention there may be random errors, reliability..... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZA Zaighum A. Admin Automotive ### "Visual Retail Plus Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 16, 2020 With visual retail plus i m resolving my retail issues and invicing. Pros Visual Retail Plus is best in retail market. Inventory system is really awesome in visual Retail Plus. Invoice system is proper and well define. Cons In Visual Retail Plus don't have any critical issue but demo of this software is not define proper it needs more explanation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Allyse L. Baby Cubby Customer Service ### "VRP is an amazing tool in the retail industry! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 13, 2019 Overall, this has been a great product for our company. Pros It is a good, reliable POS system. They are constantly changing to best help retail companies. There customer service is also wonderful. Cons Their user interface can seem a little outdated at times.m, yet, it does its job. Also, there are so many modules created- I’d love some sort of manual. It can get a little tricky trying to figure out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Jonathan T. Payroll Analyst Retail ### "Winner for retailers!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 12, 2018 Pros I can say that it is really a winner software for us in retail industry. it let us manage the other stores easily, plus it is very easy to navigate even our staff can use this software easily that makes them more utilize. Cons So far I don't have any complain for this, but i wish that it can be more customizable that would fit with the needs or our company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE abdullah E. Manager Wholesale ### "Made for retailers by retailers indeed!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 10, 2018 Pros They really have thought of everything! And I rarely leave this high of a review. I also love how I can manage all 3 of our stores with the same system so I don’t have to enter in all the info again! Cons I haven’t honestly tried it long enough to find a problem with it yet but I do wish they incorporated more marketing material to reach out to our customers more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Chris N. Founder Apparel & Fashion ### "Slightly below average experience " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 14, 2018 Pros The one this I will say was fantastic while working with this particular product was the help I received from customer service. Cons I can’t say I found any features of this product to be especially standout, rather below average from my experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Abraham S. Compliance Officer Health, Wellness and Fitness ### "VRP - Reliable" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 26, 2018 Pros I utilized this POS system for well over a year and it was one of the easiest I had ever used. Customer support goes above and beyond to solve your issues and you will always get someone on the phone. VRP is reliable and the company stands behind their product. Cons The system and user interface feel very dated and could definitely use a face lift or a redesign. In a 12 month period, I personally experienced a total of 3 debilitating errors for which I had to reach out to customer service. The issues were resolved with care and tact. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Supervisor ### "I find it stable, reliable and the technical support is excellent" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2018 It helped me get a complete description of my workflow and also the technical service is excellent Pros It has an ease of use and is intuitive, I feel it was made to make quick and easy changes in relation to new modules. Cons It is a very useful tool because the graphics are not so advanced and I would like it to be more personalized according to the commercial needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Juan Carlos C. Internal Control Coordinator Retail ### "Flexible tool and good customer support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 14, 2018 We track all the stores we have and we improve the controls we have in our industry. Pros The solution of this software is really good you can be configured for a number of retail segments, including apparel, gift shops, hardware stores, electronics, office supplies and much more. It's ideal for growing retailers that need robust functionality and control the areas operations. Cons You should improve the manual and guides to use each module because sometimes It get a little bit harder to begin and try to find what you're looking for. It should be a great idea to improve this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130610/Visual-Retail-Plus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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