# Visual Retail Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Visual Retail Plus the right Retail Management Systems solution for you? Explore 141 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130610/Visual-Retail-Plus/reviews --- Visual Retail Plus 4.3 (141) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Visual Retail Plus Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews Joseph M Senior DeveloperComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “In conclusion, I heartily endorse Visual Retail Plus to any company owner seeking a dependable, approachable, and all-inclusive point-of-sale system.“ May 14, 2023 Joseph M Senior DeveloperComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “I had no trouble navigating VRP and tailoring the functionality to suit my company's needs.“ May 14, 2023 Joseph M Senior DeveloperComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “Every time I had a problem, the customer care staff was helpful and quick to respond.“ May 14, 2023 ZA Zaighum A AdminAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “Inventory system is really awesome in visual Retail Plus.“ June 16, 2020 ## Showing most helpful reviews Showing 1-25 of 141 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joseph M. Senior Developer Computer Software Used the software for: 2+ years ### "Agrxis Review on Visual Retail Plus" May 14, 2023 5.0 Overall, my interaction with Visual Retail Plus was fruitful. I was given a complete and user-friendly management tool for my retail business by the software. Keeping track of sales and stock levels was made much easier by the inventory management and reporting options. Every time I had a problem, the customer care staff was helpful and quick to respond. I would advise Visual Retail Plus to other merchants searching for a dependable point of sale system because it generally helped me streamline my business operations. Pros I truly value Visual Retail Plus's user-friendliness. I don't have a lot of spare time as a business owner to spend to mastering intricate software programs. I had no trouble navigating VRP and tailoring the functionality to suit my company's needs. The inventory control system is quite effective. All of my items could be simply entered and tracked, even with the addition of particular details and variants like colors and sizes. The reporting tools are also excellent and provide me with current information about how well my company is doing. In conclusion, I heartily endorse Visual Retail Plus to any company owner seeking a dependable, approachable, and all-inclusive point-of-sale system. Cons Thus far, my experience with Visual Retail Plus has been very positive and I have not encountered any issues or concerns. Review Source VR Verified Reviewer Supervisor Used the software for: 2+ years ### "I find it stable, reliable and the technical support is excellent" April 4, 2018 4.0 It helped me get a complete description of my workflow and also the technical service is excellent Pros It has an ease of use and is intuitive, I feel it was made to make quick and easy changes in relation to new modules. Cons It is a very useful tool because the graphics are not so advanced and I would like it to be more personalized according to the commercial needs. Review Source CN Chris N. Founder Apparel & Fashion Used the software for: 6-12 months ### "Slightly below average experience " August 14, 2018 2.0 Pros The one this I will say was fantastic while working with this particular product was the help I received from customer service. Cons I can’t say I found any features of this product to be especially standout, rather below average from my experience. Review Source JT Jonathan T. Payroll Analyst Retail Used the software for: 2+ years ### "Winner for retailers!" November 12, 2018 5.0 Pros I can say that it is really a winner software for us in retail industry. it let us manage the other stores easily, plus it is very easy to navigate even our staff can use this software easily that makes them more utilize. Cons So far I don't have any complain for this, but i wish that it can be more customizable that would fit with the needs or our company Review Source NA Nicholas A. COO Apparel & Fashion Used the software for: 2+ years ### "VRP Review" October 15, 2015 4.5 Pros As far as point of sales go, many over-complicate systems and worry too much about aesthetics. VRP focuses on functionality and ease of use. Kith has been loyal customers since inception of the company and our sister company, Atrium, has been a customer for 15+ years. Collectively we've made many additional pieces of the software allowing for growth and adapting to a fast pace retail environment. Cons Very few downsides of the product, however, some of the integrations with current systems took a bit longer to perfect than I would have hoped for. With that said, VRP did a lot to get these integrations up and running and now work smoothly. Review Source JA Jefry A. Manager Apparel & Fashion Used the software for: 2+ years ### "Visual Retail Plus Review" October 1, 2015 4.5 Pros I've been using VRP for 9 years and have been the main contact person from my company for about 2 years now. VRP is a great POS system and is very user friendly. There's a lot of functions that you can actually use, but us specifically we tend to use a handful which we've mastered. The tech support guys are friendly and relate able and actually make you want to give them a call to assist you with what you need. Cons Sometimes there's a long wait and it can take a few hours to get a call back. When the issue is of urgency it can get frustrating to have to wait more than an hour. Review Source AS Abraham S. Compliance Officer Health, Wellness and Fitness Used the software for: 1-2 years ### "VRP - Reliable" July 26, 2018 4.0 Pros I utilized this POS system for well over a year and it was one of the easiest I had ever used. Customer support goes above and beyond to solve your issues and you will always get someone on the phone. VRP is reliable and the company stands behind their product. Cons The system and user interface feel very dated and could definitely use a face lift or a redesign. In a 12 month period, I personally experienced a total of 3 debilitating errors for which I had to reach out to customer service. The issues were resolved with care and tact. Review Source AS Austin S. Director of Marketing Apparel & Fashion Used the software for: 1-2 years ### "My Review of VRP" October 19, 2015 4.0 Pros My favorite thing about this product is its level of customization. While the base level VRP system isn't something I'd say would fulfill our entire business needs, the assistance we get from our reps, and their ability to customize the platform to suit our particular practices is really amazing, and definitely something worth noting. Cons Due to the nature of our business, VRP is unable to catch up to our rapid sales. On weekends, we have products online that will call for high customer demand. Our web platform Shopify is able to register the sales before VRP does, which causes pretty sizable inventory issues unless adhered to prior. Review Source JR Jason R. Owner Apparel & Fashion Used the software for: 2+ years ### "Excellent Experience" October 7, 2015 5.0 Pros This software platform is like a nice bottle of red wine. It has a great formula and it gets better with age in the game of retail. VRP is constantly perfecting, upgrading and listening to the customers needs and that is wonderful thing this day in age. Also, if we ever need support they are always there and truly care about their customers. Cons Sometimes I wish their was a manual for each of the modules created in the system but if you play with them long enough you figure it out. Review Source Bruno D. CEO Internet Used the software for: 1-2 years ### "Medium-sized software for the retail trade." December 23, 2020 4.0 Too slow on some spots. I use it a few times for my clients. Pros Very easy to use and that I can accomplish my tasks very easily. Cons Atention there may be random errors, reliability..... Review Source AL Allyse L. Baby Cubby Customer Service Used the software for: Less than 6 months ### "VRP is an amazing tool in the retail industry! " February 13, 2019 5.0 Overall, this has been a great product for our company. Pros It is a good, reliable POS system. They are constantly changing to best help retail companies. There customer service is also wonderful. Cons Their user interface can seem a little outdated at times.m, yet, it does its job. Also, there are so many modules created- I’d love some sort of manual. It can get a little tricky trying to figure out. Review Source JP Joan P. Apparel & Fashion Used the software for: ### "We got used to VRP " January 5, 2015 3.5 Pros In the beginning, it took us a while to get used to using VRP because we created a program to do what we need it to do, and it took us a while to get used to it, but now we can say it helps us a lot. Cons The search can take a very long time. And many times we have to call about numerous errors. It's very frustrating. Review Source SG Sandra G. Retail Used the software for: ### "Vistual Retail Plus" January 2, 2015 3.5 Pros This system is indeed a plus for us. It took awhile to really get everything on board, but once we started using it, it was worth the cost. Cons Updates tend to have more errors instead of fixing the current errors. That can be solved by testing it a lot more before distributing to customers. Review Source EA Esty A. Apparel & Fashion Used the software for: ### "Review from a Cashier" January 16, 2015 3.5 Pros It's not a bad program at all! We loved it the first time we started using it, but then, after many updates, there are things that improved and things that just got worse. Cons There are too many changes. Because of these changes, there are many more errors than what was there before. Review Source HA Hasso A. Apparel & Fashion Used the software for: ### "A Neat Program" February 11, 2015 4.0 Pros This is a neatly built program that takes every scenario into consideration. There is a lot I can do for every situation that arise. Cons The fact that it searches really slow is what I like least. I think they need to improve how items are being looked up to make it move faster. Review Source SG Shelly G. Apparel & Fashion Used the software for: ### "Say no to manual and yes to VRP" January 2, 2015 4.5 Pros I love this program! We use to do it all manually, but now with everything being scanned and computerize, it's 10 times better for us. Cons There isn't much to not like with this program, because it's very simple and to the point where you don't have anything you don't need. Review Source SF Steven F. Apparel & Fashion Used the software for: ### "The Best Thing Since Sliced Bread" December 4, 2014 5.0 Pros I am always able to find software I need for the right project or team. I'm glad something like this is available to me. Cons What's not to like? The customer service is amazing, and I'm always able to get a straight answer, There's no beating around the bush here. Review Source ES Eddie S. Apparel & Fashion Used the software for: ### "Visual Retail Plus " November 19, 2014 5.0 Pros It is very easy to use and very easy to teach other people to use. It seems to be easy for the customers to understand the transaction as well, which speeds up the lines. Cons As of now, there are no faults. In the beginning, there were a few ups and downs. Review Source BR Barbara R. Apparel & Fashion Used the software for: ### "We use this everyday" December 31, 2014 4.0 Pros We use this program on an every day basis, and it does make our lives a little easier getting things done. Cons There are annoying "Run Time" errors that pop up when trying to search something it doesn't recolonize, and it just closes on you. Review Source IM Isabel M. Apparel & Fashion Used the software for: ### "Purchase Orders " December 24, 2014 4.0 Pros I enter purchase orders on a daily basis, and with VRP, it's now very easy rather than writing order by order. Cons When a purchase order is too large, the system takes a long time to load, but I think this can be fixed with programming Review Source JO June O. Apparel & Fashion Used the software for: ### "Needs improvement " December 19, 2014 3.5 Pros I like that it's not technical, and you don't need a lot of computer knowledge to start using it. Cons I don't like that fact that this system is so problematic. It's always giving an error and so very slow to work with at times. Review Source SW Sara W. Apparel & Fashion Used the software for: ### "Super easy to use!" December 9, 2014 4.0 Pros I love how all the icons are organized and easy to locate. It keeps everything nice and organized and helps you finish tasks smoothly and efficiently Cons Sometimes, it doesn't save work, and you have to remember to save it. Review Source SL Semone L. Apparel & Fashion Used the software for: ### "POS is great" December 31, 2014 4.0 Pros The POS system Visual Retail Plus offers us is great. It's simple to use, and I like everything about it. Cons There are occasions where our registers don't print the receipts. The cause is unknown as far as I am aware. Review Source JS Judy S. Apparel & Fashion Used the software for: ### "It make merchandising simple" December 22, 2014 4.0 Pros I like VRP. I no longer need to rely on pen and paper for everything since it's now all digital. Cons At first, I had a difficult time getting used to the different functionalities, but over time, I've mastered them. Review Source LD Lucy D. Apparel & Fashion Used the software for: ### "Made to work for us " December 26, 2014 4.0 Pros This was made specially to work for us using our existing programs, so it makes things much easier. Cons I don't have anything negative to say about this product. It works exactly how I want it to work. Review Source Similar Products Featured