HA Advantage

AdvantageTrace

3.5 / 5 3 reviews


Average Ratings

3 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • HA Advantage
  • www.haadvantage.com

About AdvantageTrace

Web-based TMS that provides shipment status tracking and load details reporting for distribution centers and warehouses.


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AdvantageTrace Features

  • 3PL
  • Barcoding / RFID
  • Billing & Invoicing
  • Customer Management
  • Customer Portal
  • Import / Export Management
  • International Forwarders
  • Local Forwarders
  • LTL Management
  • Rate Management
  • Shipment Tracking
  • Truckload Management
  • Warehouse Management
  • Waybills

AdvantageTrace Reviews Recently Reviewed!

Not user friendly

Nov 09, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: The support team is quite good, and has always solved my problems when needed; I just wish I didn't have to call them so much.

Cons: It's just not intuitive. Changing cost rates is way too difficult. Had to call support for a workaround because my changes wouldn't save.

It is ok for what needs to be done but there is too much issues that make what should be easy take a lot longer.

Apr 20, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It keeps all of the info it should in order for us to keep working and going on with our day. I feel that if it actually worked they way that it should, it can make our jobs 10 times more easier.

Cons: So advantage doesn't "speak" to other programs so we end up having to enter the same information 3 different times. It also doesn't save properly sometimes even if we hit the save button so all of the information that we inputted has been erased.

Jul 11, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Variety Distributors is a co-op with 1,000 plus members. We ship to 49 states plus the Bahamas weekly. Our merchandise mix is roughly 30,000 skus, which our members can order individually or in cases if they wish. The real reason we were searching for new software and transportation services was to streamline our transportation efforts as well as pricing on transportation costs. Before the AdvantageTMS system everything was done by telephone and email, which was very cumbersome. The implementation was very smooth, it was set up overnight and the training was very easy. We did have issues with accessories at the start but HA Advantage stepped up and made changes to accommodate Variety's issues. Customer support has been top notch; any issue we have is soon addressed and taken care of. The costs savings was huge to our members and they were thankful for the changes.