# therapyBOSS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is therapyBOSS the right Home Health Care solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130620/therapyBOSS/reviews --- therapyBOSS 4.4 (14) [View alternatives](https://www.capterra.com/p/130620/therapyBOSS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of therapyBOSS Ease of use 4.3 Customer Service 4.0 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nuha H. Business Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easiest PT documentation system EVER!" April 6, 2019 5.0 I absolutely love this tool!! Pros \- The easiest documentation tool in the home therapy world! - The app has everything you need and you can actually complete notes via the app - Pt's can sign in app! Cons \- The constant syncing, especially when forgotten, can become tedious and bothersome - Doesn't exactly follow SOAP note format Review Source VK Valentin K. Used the software for: ### "" December 4, 2012 5.0 Our company employs over 50 therapists working in full time and part time positions as well as contracting with us. We serve close to 100 home health agencies of various sizes and varying treatment protocols. Prior to therapyBOSS, our office ran on homegrown spreadsheets and paper. As hard as we trained our staff and tried to improve our processes, we were still lacking the desired efficiency and struggled to remain compliant. Therapy staffing is a high-pressure environment to begin with. With no effective way to tackle daily challenges, the level of stress rises exponentially. Realizing that we simply cannot succeed going forward, we made the decision to look for a software solution. Prior to therapyBOSS, we have done an extensive review of a number of systems including well-known ones. What we have found is that some of them were designed more for home health agencies than for therapy companies, some lacked the functionality that was needed, some our therapists tried elsewhere and did not like, and many of them did not seem friendly to use. In March of 2012, we were referred to Pragma-IT by another therapy company that was utilizing therapyBOSS. When we met with their CEO and saw the demo of the product, we knew on the spot that it went above and beyond anything else we saw up until then. We were also impressed by their business model of charging small fee per visit and the fact that they offered free training and free support. We took full of advantage of that during the transition period. Our office staff and therapists have contacted support in all hours of the day and evening and not once have we heard that they didn't get the assistance. In my personal experience, their support is phenomenal. Having used therapyBOSS for eight months, I can honestly say that it has exceeded our expectations in every way. A number of additional great features have been released. Some based on our own feedback. Practically every one of our therapists is using the system and most of our home health agencies are on it also. We get great feedback from both groups. Our office is more organized and can operate using fewer resources processing more referrals. We are able to stay compliant with 13/19-visit and 30-days reassessments with a lot less effort and monitor other aspects of our business with greater efficiency. Based on our experience, I would not hesitate to recommend therapyBOSS to any therapy company. Review Source AJ Adam J. Nurse Hospital & Health Care Used the software for: 6-12 months ### "Very bad complicated software" March 25, 2018 1.0 I would not recommend to anybody waste of time and money Pros Very bad and complicated, bad customer service , lost work after saving, add unnecessary items, stupid language Review Source eF ellen-beth F. SLP Hospital & Health Care Used the software for: 2+ years ### "I only wish more companies used TherapyBoss" August 24, 2021 5.0 I have been using TherapyBoss for over 8 years as a contract home health SLP. It is my most preferred system. The goals are prepopulated, but easily personalized; as are the interventions. Were I to ever open my own agency, it is the one I would choose. Pros It is easy to use as a clinician. It allows me to actually treat my patients while preforming point of services documentation. It is intuitive. I can have the patient sign on my phone, sync, and document on my tablet or computer. Updates are useful and nonintrusive. Cons On the IOS one must scroll to document vital signs. However on Windows or Android one can just type it in. Review Source DR Diane R. Used the software for: ### "" December 4, 2012 5.0 Our agency uses therapyBOSS with some of our contracted therapy companies. The program is very easy to use. The screens are simple – without the complicated menus and sub-menus you find in other software. The best part is the timeliness and completeness of paperwork being received by our office. We know that when a visit note is submitted, it will have all of the key components of a billable visit. We know that frequency will be followed or doctor’s orders will be generated the same day of the frequency change. We know that 13th visit / 19th visit / 30-day reassessments will be done on time and the therapists have all the tools they need to make that documentation make sense. We know that if there is a change to the care plan an order will be generated the same day that the new skill or goal is documented on. And no more missing documentation! No notes lost in the mail, jammed together in a fax, misfiled. We simply go into therapyBOSS and print another copy of the note or order. And notes are ready in the system as soon as the therapist enters them in – usually within 48 hours – as opposed to the weeks it used to take to receive paper documentation. The other great thing about therapyBOSS is that it is free for home health agencies to use. Therapy companies pay a small fee per visit and we get access to notes, orders, evaluations, schedules, messages and more. Finally, the support you receive from therapyBOSS is like no other software company. I have been working in home health for over 10 years and software support calls were always a dreaded ordeal. With therapyBOSS, you call the support line and speak to an actual person. No pressing numbers to get routed to a person to help you, no long hold times, and everyone you speak to is friendly and helpful. I highly recommend therapyBOSS to all home health agencies and to the therapy companies who service them. In these times of payment cuts and audits, the accessibility and accuracy of paperwork definitely sways our decision on which therapy companies to use and we prefer companies who use therapyBOSS. Review Source RS Richelle S. Contract therapist Hospital & Health Care Used the software for: 6-12 months ### "therapyBoss is the "Boss"" October 30, 2023 4.0 Pros Easy to use on hand held device, i.e. mobile device, for documenting during treatment session, for getting signature from patient Cons Goals achieved, not understanding how to write new goals to continue into next note. Unable to get good assistance from technical support. Caller is demeaning in tone. Not very helpful. Review Source JM John M. Clinician, Workforce and EMR Specialist Medical Practice Used the software for: 6-12 months ### "Decent for the price" February 19, 2017 4.0 This software is relatively easy to use and fulfilled all of the needs of the practice at the time. Limited in some areas specifically scheduling and billing repeat options however never had an issue and customer service help us the one time we did Pros Ease-of-use Cons Missing some forms and scheduling repetition features. Review Source MK Mia K. Occupational Therapist Hospital & Health Care Used the software for: 6-12 months ### "Love this " August 30, 2018 5.0 I thought it was easy to learn and easy to use Pros Therayboss is easy to learn and very user friendly Cons Therapyboss needs more reports that can be created Review Source VR Verified Reviewer Occupational Therapist Hospital & Health Care Used the software for: Less than 6 months ### "TherapyBoss is so easy!" March 10, 2019 5.0 Pros It is incredibly user friendly. Makes home therapy visits that much easier. Cons This is such a small thing, but I don't like the colors used. Review Source JH Joe H. Hospital & Health Care Used the software for: ### "therapyBOSS" June 5, 2014 4.5 Pros It's easy to use. Cons They don't seem to have an accompanying mobile app. Review Source Response from Pragma-IT June 30, 2014 Hello Joe, Thanks for taking the time to review our service. We noticed that you did not find our accompanying mobile app that's available to clinicians offline. Good news- we do have one! Grab it here for iOS (https://itunes.apple.com/us/app/therapyboss/id605763167?mt=8) and here for Android products (https://play.google.com/store/apps/details?id=air.therapyBOSSClientAndroid). Please feel free to e-mail me at kwilson@pragmait.com should you need further assistance, which I would be happy to provide! Take care Joe and BOSS on, Kyle Team therapyBOSS JM John M. Used the software for: ### "" December 7, 2012 5.0 We’ve been using therapyBOSS for quite some time now, and let me say that being in the home health industry for over eight years and having used a few other home health software before, therapyBOSS, is by far the most user-friendly software available out there on the market. Ease of use and functionality is superb. I did not have formal training to use this software, but picked it up right then and there. It’s so easy to use- not once have I called their tech support for help since I began using it. I highly recommend this software to other agencies looking for a home health therapy software. Review Source JD Janet D. Used the software for: ### "" December 4, 2012 4.0 I would like to say that Therapy Boss is coming along very well. Their staff is extremely helpful and patient in getting our wishes figured out. There is one thing that I wish could be done in the printing of the notes, etc. Is there a way to mark the item that is printed. It is quite confusing not knowing if a note has been printed or not. There is a lot of back tracking to know if something has been printed or not. We have multiple persons doing this printing part so it makes it even more confusing. Hopefully this can be added. Review Source MI Mohamed I. Used the software for: ### "" December 4, 2012 5.0 Great product, I love it, have so far 4 agency sign up within first month, ease of use is the main thing. I highly recommend it. Review Source FH Fred H. Medical Practice Used the software for: ### "Well-designed product" May 31, 2014 4.5 Pros Its convenience and customer support Cons It only allows notifications to a single email address. 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