# Hello Health Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hello Health Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/130626/Hello-Health --- # Hello Health Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hello Health ## What is Hello Health? Software that includes practice management system, EHR, patient portal, telemedicine, billing tools, communication and task management features. We also have remote patient monitoring tools through telehealth features and the patient portal. ## What is Hello Health used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Family Practice Electronic Medical Records](https://www.capterra.com/family-practice-electronic-medical-records-emr-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hello Health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hellohealth.com&name=Hello Health) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hello Health 4.1 (5) VS. [4.3 (497)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $49 Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (5) Ease Of Use 4.3 (497) Value For Money 5.0 (2) Value For Money 4.2 (381) Customer Service 4.2 (5) Customer Service 4.2 (428) ## Hello Health alternatives [4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [4.4 (66)](https://www.capterra.com/p/110016/TotalMD/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [5.0 (52)](https://www.capterra.com/p/129734/e-Medsys/reviews/) Starting price $589.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Claims Scrubbing Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Decision Support Tools that provide relevant information at specific times to support judgments and courses of action Drug Reference Database Electronic storage of drug information such as name, brand, appearance, etc. Hello Health 24 features Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Track and report regulatory data to either internal management or external stakeholders Tools that provide relevant information at specific times to support judgments and courses of action Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Electronically collect payments for goods or services Create and securely store digital patient records For family practices Compliant with HIPAA, which sets standards for sensitive patient data protection Manage billing and payments for a healthcare provider Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Timed notification for any upcoming task, deadline, appointment, or activity Monitor sales and make necessary adjustment in order to increase demand and revenue Create, manage and track all task activities and progression Meet with patients remotely Get Advice We can help you find the software with the features you need. Features 3.4 (5) 3.4 Based on 5 reviews ## Pricing Value for money 5.0 (2) Basic $49.00 Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5) 4.2 Based on 5 reviews ## User reviews Overall rating 4.1 Based on 5 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent CM Crystal M. Personal Health, Wellness and Fitness ### "Worse EMR I’ve worked with, people left practice as they could not access patient portal" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 7, 2023 Worse EMR I’ve ever encountered & I did agency where you would have a different system almost daily. Pros I got to put a picture of me on my profile really nothing Cons People left practice as pt portal did not work. Have to keep going to multiple users profiles just to schedule, send email. Support is not help, it’s a miracle if the 1 of 2 people who work that answer but nothing is resolved. Give us the pt ID that’s it’s. Freezes up. I’m unable to order labs quest lab corp directly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jeffrey G. Owner Health, Wellness and Fitness ### "Happy, long-term user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2020 It's been over 10 years on this platform. From ease of use, updates that streamline my patient care abilities and customer service that I use very infrequently but are always super responsive, I plan to retire while still using Hello Health! Pros I love the user-friendly platform for both myself, my staff and my patients. I have onboarded several staff members over the years and it takes a day or two to be up and running productively. I have seen very few technology platforms in the industry be so intuitive to practicing docs. Cons As an integrative provider, I hope to see an integration soon with my virtual supplement dispensary. I know that it's being considered for the roadmap though, highlighting Hello Health's commitment to continue to enhance the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DO Deborah O. Physician - owner Hospital & Health Care ### "Satisfied Physician and Practice Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 30, 2020 Pros We transitioned to Hello Health after 7 years using a different EMR platform. Our move was prompted by poor customer support on the part of our prior EMR. The Hello Health staff made our transition as painless as possibly, with on site training for both providers and front desk staff, as well as easy and fast access by phone for trouble shooting after the initial onboarding was complete. Over the years we found the Hello Health staff to be very responsive and always willing to help us to customize the platform to conform with our particular practice needs. Finally, our patients appreciated a more accessible and functional patient portal. Cons The software was not ideal for a women's health practice in terms of tracking shorter term medical complaints and obstetric records. However, the team was very helpful in finding work around solutions that allowed us to use the EMR to our satisfaction Switched from [Amazing Charts](https://www.capterra.com/p/80992/Amazing-Charts/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Michael M. physician Medical Practice ### "The EMR fits my small practice well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2020 EMR is definitely a must have to practice medicine today and having a patient portal is a big advantage for me. I cannot say enough about how fast the Hellohealth team has been to respond to any questions from me and my staff. Pros This was my third EMR to implement and by far the most intuitive. From day 1 it has been a easy to use tool that gets my job done quickly and accurately. The cost to get started was fractions of other companies and i could use any hardware. The cloud base product is accessible from anywhere and that makes working from home a breeze. The patient portal is user friendly to the patient and keeps us in contact with one another and able to share test results with patients, truly making the health information portable, yet secure Cons Like all software programs there are always computer glitches some days, but he IT team is always available and pick up on the second ring to answer my questions and get me going again. It does not interface with other practices or hospital EMR and i hope that comes someday Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Evan W. Medical Practice ### "EMR Consultant" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.5 4.5 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2015 Pros Hello Health is ready to use out of the box. They have a business model that actually helps generate more revenue from the practice while sharing a much more involved patient relationship with the provider. Plus, everyone I've worked with there is very friendly. Cons While it is easy to use and intuitive, there is not a whole lot of customizabity. Use of third party applications can help overcome this issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)