# Page 2 | PayScale Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PayScale Suite the right Compensation Management solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130636/PayScale/reviews --- PayScale Suite 4.1 (49) [View alternatives](https://www.capterra.com/p/130636/PayScale/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of PayScale Suite ## Showing most helpful reviews Showing 26-49 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Talent Acquisition Supervisor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Payscale" December 3, 2019 3.0 We are satisfied overall with the product and the information we get out of it. Pros I use it frequently to look at comp banding for our organization. We have found the data to be relevant to our markets. Cons There are positions in our industry that we are unable to get accurate data because there is not a comparable position in the database. Review Source CP CHRISTIAN P. VP of Human Resources & Finance Financial Services Used the software for: 1-2 years ### "PayScale is a necessary tool to know what market value pay is for professional roles." June 7, 2018 5.0 The ability to use real data in order to estimate market rates for pay. This accuracy proves necessary for anyone in HR or an employee wanting to get a better idea of financial brackets for their roles. Pros PayScale helps you determine market rates and is a great help to any HR Department and employee. I find it to be fairly accurate to current marketplace pay rates and it is a trustworthy reflection of the current pay scale. If you need to gather supporting data and information on pay rates, this is a good source. Cons It can be a little one note, but it is targeted for a specific purpose, so it cannot be faulted for that. Review Source MH MARY H. Global Payroll Manager Telecommunications Used the software for: 6-12 months ### "Curo's Team is very responsive" March 8, 2019 4.0 Experience with staff and platform was positive. Pros Their team worked diligently with us on an aggressive go live date. Their staff were very helpful as we worked through issues and found resolutions through UAT instances. It's important that clients thoroughly test their data. Cons Managers are missing the ability to indicate when they have reviewed certain recommendations. For Sr level management which everything rolls up to, it makes it difficult to pick up where they left off in the process. Something to think about. Review Source Response from PayScale March 14, 2019 Thank you for your feedback. We were delighted to work with your team through your project, and agree with your data comment! Identifying recommended/non recommended employees within a review is something we are evaluating within the tool, so will keep you updated. SH Sam H. HR Manager Banking Used the software for: 2+ years ### "Annual compensation tool for global FS firm " September 11, 2015 4.5 Pros From a reward professional's perspective the product is very customisable, has excellent reporting functionality and fully meets our needs. From an end user perspective it is also easy to use and we have received very good feedback from managers across the business. The support we receive from the vendor is first class - they are very responsive, flexible and really understand our business and our requirements. Cons Like any product of this nature there are some limitations but these are generally very small and have no impact on the efficiency and effectiveness of our year-end cycle. Review Source AD Andy D. Global Head of Reward and Benefits Used the software for: 2+ years ### "Existing customer in the UK" September 11, 2015 5.0 Pros This provides a clear method to collate, accurately record and manage compensation decisions across our business in a simple and effective way, allowing our compensation experts to focus on just that rather than being wholly wrapped up in processes (albeit valuable proceses but not value add). Curo are a very friendly team and are easy to work with, offering a fast growing and developing software solution. Cons You will probably find that you need to improve your own processes and your own data before being able to utilise the full functionality - we did and still are! Review Source JB Jeremy B. HR Director Management Consulting Used the software for: 6-12 months ### "Review of pay-review system from a global Professional Services firm" September 15, 2015 4.0 Pros There were many things to like about the service and product offered, but to list a few: 1) CuroComp is a simple tool that does exactly what it is supposed to do and it does it very well. There is no superfluous functionality. 2) Having come from a position where the annual pay-review was a very manual, labour intensive process, Curo enabled us to make the transition from spreadsheets to online system easily and quickly (engagement to roll-out was 4 months). Feedback across the organisation has been very positive - including at our Executive Committee level. 3) The team are fantastic. They were always on hand to answer questions and solve any problems. Cons Whilst the system is in its infancy, there is still room for improvements, but the team are pro-actively seeking to improve the software by asking for client feedback so that future iterations will meet their needs. Review Source MC Margaret C. CFO Hospital & Health Care Used the software for: 2+ years ### "Poor data, poor interface, poor service" April 2, 2020 1.0 I barely used the product; tried to terminate in 2019, was told that I could not (not true). Just terminated last year of contract, getting charged $800 to terminate. Payscale has no commitment to customer success. Pros Nothing - could not find one redeeming feature. Cons Difficult user interface - not intuitive. Not good comps available, so data meaningless Reason for choosing PayScale Suite Thought it would work as advertised. Review Source VR Verified Reviewer Senior Compensation Manager Food & Beverages Used the software for: 2+ years ### "Curo Review" March 1, 2019 4.0 Pros Intuitive and straightforward to use and can be customized to meet the requirements of your focal point and bonus program. Cons We were told the software would have a workflow approval functionality when we signed the contract but the development of the functionality was delayed so we never had it in the version we used for 3 years. Review Source KS Kimber S. Copywriter Writing and Editing Used the software for: 6-12 months ### "Finance blogger uses PayScale almost every day" March 19, 2020 5.0 Pros Payscale is a fantastic site because you can use it to see how much you should be earning at your job. Otherwise how else can you find out how much people in your industry are making? I use payscale to figure out how much I should charge for a job and as a finance writer, I use payscale's survey research all the time to help me write articles about all kinds of careers. Cons I really like that PayScale uses surveys to gather their data because then you know their numbers are the actual salaries of real people across the states. But some of their careers could use more survey data than they have. Review Source TM Tony M. Materials Manager Hospital & Health Care Used the software for: 2+ years ### "PayScale" June 11, 2020 5.0 My overall experience with PayScale is wonderful and useful. Pros What I like about PayScale is that I can see what my compensation for my job should be. PayScale tells me the average wages for my job position. Cons There is no least about PayScale software. PayScale tell me what salary should my job be during the interview. Review Source VR Verified Reviewer Senior Human Resources Manager Used the software for: 6-12 months ### "Great tool for benchmarking compensation" October 17, 2017 5.0 Pros Payscale is a great tool for benchmarking compensation for an organization, or simply seeing how much you're worth on the market. Payscale has been great to work with when we've sent job descriptions over to benchmark compensation within our industry and has given us great insight on where our pay strategy needs to be. Cons Benchmarking hasn't been a breeze for all of our positions, but that's mostly because we have some unique, specialized positions. Review Source FW Foy W. Vice President Oil & Energy Used the software for: 6-12 months ### "CuroComp Meets the Mark" September 16, 2015 5.0 Pros The simply system functionality with intuitive features and the customer service attitude of the CuroComp team. The customer service is outstanding. The configuration stage was led by a subject matter expert who knew the system and the compensation function. We often would ask her opinion of what is a best practice and she delivered the advice on target. The customer support person was very responsive and delivered on requests with amazing speed and professionalism. The overall process met our objective by facilitating an organized and effective annual compensation process. Both HR and operations were pleased with the system and process. Cons No dislikes the service and product fully met expectations. Review Source VR Verified Reviewer Recruiter Used the software for: 6-12 months ### "PayScale has been wonderful to use in so many areas of our business" March 21, 2018 5.0 Pros We have used it for competitives analysis, analyzing internal salaries, comparing markets, etc - it has been vital to several different areas of our business. Cons Sometimes the info I need for a specific city won't come up, but that is not all PayScale's fault - I'm sure it's a lot to keep track of that much data or they don't have enough data to support certain smaller areas. Review Source JG Joscelyne G. Director Compensation and HR Analytics Pharmaceuticals Used the software for: Less than 6 months ### "Highly customizable, flexible, great value comp software" March 28, 2017 4.0 I purchased Curo with the following vision: To be able to design my own annual rewards business rules, custom fields, reports, etc. but have a firm do the coding for me rather than developing it in-house. It is a great product for this and we were quite satisfied overall. While we are US-based and our implementation lead was in the UK, she was so responsive and helpful that we were able to launch on time and troubleshoot successfully along the way. Pros Super flexible - it's like a giant pivot table. Design your own system. It's also a fantastic value for the money. Cons V3 didn't have an open API and needed some UI improvements. Those appear to be enhanced in V4 which is now available. Review Source VW Victoria W. HR Manager Management Consulting Used the software for: Less than 6 months ### "Maitland Implementation 2015" September 29, 2015 4.0 Pros There are many things that have impressed us about Curo - here are the top three: - The system itself - it is extremely flexible, simple to use and user-friendly. - The implementation process - we were guided by Curo throughout the project and they did a fantastic job making it as stress-free as possible - The service - customer service at its finest! Every question we asked had a positive response, nothing was too much trouble and even when things changed after the system was built it was never an issue to make amendments. The team at Curo are approachable, friendly and extremely knowledgeable, not only about the system but also about running compensation/remuneration reviews in practice. Cons There is nothing specific that we disliked about the product or vendor, in fact we were impressed by how flexible the system was and the team at Curo were always willing to implement our suggestions for improvement where ever practicable. Review Source TN Tim N. Senior Reward Manager Financial Services Used the software for: 6-12 months ### "Curo Comp Enterprise" March 4, 2019 4.0 Pros The flexibility of the software allowed us to perform a complex annual review with relative ease. The support of the Curo team was first rate. Cons The software can be slow with complicated reviews. There is a need to imporve their servers. Review Source Response from PayScale March 14, 2019 Thank you for your feedback. We have recently made some positive changes to our server infrastructure to help support the site speed. JC Josie C. Compensation & Benefits Analyst Computer Software Used the software for: Less than 6 months ### "Excellent Compensation System" March 8, 2019 5.0 We previously used a compensation system that is cumbersome and not user friendly. I spent a lot of my time assisting budget managers to understand their team's compensation and how to maneuver in the system. Now that we are using Curo, these problems are solved. I love a system when everything is right on your fingertips. And Curo provides this to my company. Pros This is the best compensation system that I have used. It's user friendly and easy to use. I have not heard any complaints from the users (budget managers) and that's a good sign. Cons I can't think of any at this moment since the system does what I expected and more. Review Source Response from PayScale March 14, 2019 Thank you for your feedback. We are happy to hear about your positive experiences so far. And look forward to continue to work closely together moving forward! JH JANET H. Chief Administrative Officer Health, Wellness and Fitness Used the software for: 6-12 months ### "Don't pay for this!!!" July 17, 2020 1.0 Terrible! Customer service disappears as soon as you sign up. Data is not accurate. They held me to a contract during COVID crisis when I missed the window to cancel by 5 days. Pros There are some built-in job descriptions, but few were relevant to our business. Cons The data is not current and accurate! We had pay ranges reported that were below minimum wage! Reason for choosing PayScale Suite Promises that have not been fulfilled. Review Source AC Ashante C. CEO Used the software for: 1-2 years ### "Amazing tool for HR" June 18, 2018 4.0 Pros I love the real-time market data in how much a profession pays and in what market depending on education, experience, etc. I also like the customer service, very helpful in negotiations and even with offering alternative perks to pay for a position. Cons The three year contract that locks you in is kind of a downside. I truly needed a tool to reference quickly with the limited staff size I have right now so all in all good stuff. Review Source AD Andy D. Global Head of Reward and Benefits Used the software for: ### "We implemented Curo for our UK operations in 2012 and haven't looked back since!" May 11, 2016 5.0 Curo provides a clear method to collate, accurately record and manage compensation decisions across our business in a simple and effective way, allowing our compensation experts to focus on just that rather than being wholly wrapped up in processes (albeit valuable proceses but not value add). Curo are a very friendly team and are easy to work with, offering a fast growing and developing software solution. You will probably find that you need to improve your own processes and your own data before being able to utilise the full functionality - we did and still are! I would advise any potential customer to be be prepared to challenge your existing approaches and processes, the product is easily adaptable enough but use their expertise and knowledge to help improve your "as is" position. Review Source GT Gary T. Head of Reward Used the software for: ### "Use of Curo for pay review and bonus processes" May 11, 2016 5.0 My organisation introduced Curo in 2015, initially to automate our pay review process. The system proved to be flexible, intuitive and well suited to our needs. As a result we have subsequently used the system for incentive management and will be extending its use to a recently acquired business for the 2016 review cycle. Overall, our experience has been very positive which is supported by feedback from leaders that used the system from across the business who cited it as a considerable improvement on the previous, spreadsheet-driven process. Review Source AD Anita D. Finance Director Government Administration Used the software for: Less than 6 months ### "Do not purchase this product" November 3, 2020 1.0 Will not let you cancel Pros I have no 'pros' to write for this product Cons Not intuitive, no comparable data, customer service is not helpful Review Source AP Asher P. Used the software for: ### "Saves us thousands a year!" December 6, 2016 5.0 No HR team should go without a tool like this with data that constantly updates and allows you to really hone in on the market range for a position. Review Source GT Gary T. Head of Reward Used the software for: Less than 6 months ### "Pay review and bonus payments" September 21, 2015 4.5 Pros A flexible and intuitive tool that was really well received by users across the business. Cons There are things we would do differently in the way we implemented the review but these were largely internal issues and feedback on the system was generally very good. Review Source Similar Products Featured