--- title: "MarketSharp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MarketSharp Software - reviews, pricing plans, popular comparisons to other Construction Management products and more." source_url: "https://www.capterra.com/p/130642/MarketSharp/" page_type: "product" language: "en" --- # MarketSharp Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MarketSharp ## What is MarketSharp? Get Organized, Grow Sales and Work Less! MarketSharp is a simple-to-use, industry- specific,web-based CRM (Customer Relationship Management) solution designed specifically for remodelers, contractors and home improvement pros. With mobile accessibility and the tools to improve effectiveness and efficiencies, MarketSharp helps generate more qualified leads, close more profitable sales, increase production volume and create satisfied referral-giving customers. ## What is MarketSharp used for? [Construction Management](https://www.capterra.com/construction-management-software/)[Construction CRM](https://www.capterra.com/construction-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 81% Neutral 13% Negative 6% Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MarketSharp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kickserv.com/&name=MarketSharp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MarketSharp 4.2 (54) VS. [4.5 (835)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (54) Ease Of Use 4.3 (835) Value For Money 4.2 (47) Value For Money 4.6 (775) Customer Service 4.4 (52) Customer Service 4.5 (793) ## MarketSharp alternatives Highest Rated [4.6 (1,471)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (608)](https://www.capterra.com/p/160201/ConstructionOnline/reviews/) Starting price $475.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (2,670)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (846)](https://www.capterra.com/p/116187/Acculynx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130642/MarketSharp/alternatives/) ## FAQs about MarketSharp Overview ### Which roles and teams benefit most from MarketSharp? MarketSharp is most used by business owners, presidents, and general managers who need visibility into sales pipelines, customer activity, and operational performance. Sales, marketing, and customer service teams rely on it to track leads, schedule follow-up, manage appointments, and keep communication organized across the customer lifecycle. Answer based on 54 reviews Overview ### What company size and specific industries is MarketSharp built for? MarketSharp is designed for small to midsize businesses in the remodeling, contracting, and home service industries. It fits companies that need a CRM built for managing customer relationships, sales activities, and service operations in residential improvement and related trades. Features and Usability ### What are the key features of MarketSharp? MarketSharp includes core CRM features like lead management, contact tracking, and customer history, plus scheduling tools such as calendar management and job scheduling. Differentiating features include customizable reporting, email marketing and automated follow-ups, QuickBooks integration, and document storage for proposals, contracts, and job records. Answer based on 32 reviews Pricing ### How much does it cost and what fees or limitations are included? MarketSharp starts at $99 per month for the Standard plan, which includes 1 user and extra users at $40 each. Pro costs $199 per month with $45 per additional user, and Ultimate costs $299 per month with $50 per additional user. A free trial is available, and reviewers call its pricing competitive. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does MarketSharp integrate with? MarketSharp integrates with 8 third-party tools, including Constant Contact, CallSource, Five9, Hatch, PaySimple, QuickBooks Online Advanced, SalesRabbit, and Surefire Local. These integrations span email marketing, calling, payments, accounting, field sales, and local marketing tools. Answer based on 8 reviews Getting Started and Support ### How good is MarketSharp phone support? MarketSharp provides responsive phone support for many teams, with helpful training, webinars, and quick issue resolution during business hours. Small business users often find it easy to get guidance when learning the system. Some customers, however, describe inconsistent service, limited availability, or frustrating support experiences when problems are more complex. Answer based on 32 reviews Getting Started and Support ### How easy is it to onboard and train a team on MarketSharp? MarketSharp is generally easy for everyday users to learn, with a simple layout that nontechnical and office staff pick up quickly. It offers live online training, webinars, documentation, and videos. Admins, infrequent users, and teams setting up reporting or broader workflows usually need more guided, hands-on time at the start. Answer based on 17 reviews Getting Started and Support ### What customer support options does MarketSharp offer, and how do users rate the experience? MarketSharp offers email/help desk, FAQ/forum, and phone support. Users often describe support as friendly, quick, and helpful, especially during business hours, with some saying the team adapts to company needs well. A smaller number report poor experiences, including dissatisfaction with responsiveness and issue resolution. Answer based on 11 reviews Features and Usability ### How well does MarketSharp handle reporting? MarketSharp offers flexible reporting for sales, commissions, lead tracking, and business performance, which many office and management teams find useful. Custom reports and performance visibility are frequent strengths. Some users, though, find the reporting setup confusing, overwhelming, or harder to combine into one clear report without trial and error. Answer based on 18 reviews ## Features AI summary Based on 4,090 Construction Management reviews Not all Construction Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Project Management** (**57%** of reviewers rated this feature as critical) - **Multiple Projects** (**56%**) - **Document Management** (**44%**) MarketSharp includes **Project Management** and **Document Management**, helping teams coordinate job activities and keep important files organized in one place. However, it does not offer **Multiple Projects**. Instead, it provides other highly rated capabilities, including **Mobile Access** (**51%**) and **Budget Tracking** (**49%**), giving teams flexible access in the field and better visibility into project costs, helping businesses stay organized and make informed decisions across construction work. Project Management 2.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Document Management 4.2 (25) 44.00% of 25 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Budget Tracking 3.5 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Track actual spending to ensure it's in line with the planned budget Scheduling 4.0 (24) 54.17% of 24 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Project Tracking 4.1 (22) 40.91% of 22 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish CRM 4.4 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system MarketSharp 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Client Tracking: Track all company interactions with current clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Estimating: Estimate expected cost based on various factors before a project begins - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Residential: Specialized for organizations who focus on residential projects - Interaction Tracking: Track interaction history by documenting conversations for contacts - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Scheduling: Track and manage the scheduling of tasks - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.1 (53) 4.1 Based on 53 reviews ## Pricing Value for money 4.2 (47) Free Trial [View pricing plan details](https://www.capterra.com/p/130642/MarketSharp/pricing/) Standard $99.00 Flat Rate,Per Month It includes: - Basic Payments - Quoting and Estimation - Reporting and Analytics - Searching and Filtering - Standard CRM - Targeted Marketing Pro $199.00 Flat Rate,Per Month It includes: - Advanced Point-of-Scale and Production - Basic Payments - Job Costing - Production Management - Quoting and Estimation - Reporting and Analytics - Searching and Filtering - Standard CRM - Targeted Marketing Ultimate $299.00 Flat Rate,Per Month It includes: - Advanced CRM - Advanced Point-of-Scale and Production - API for Data Sharing - Basic Payments - Email Automation - Full Marketing Automation - Job Costing - Production Management - Quoting and Estimation - Reporting and Analytics - Sales Appointment Routing - Searching and Filtering Value for money 4.2 (47) 4.2 Based on 47 reviews ## Integrations [ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Five9](https://www.capterra.com/p/132405/Five9/)[ PaySimple](https://www.capterra.com/p/146664/PaySimple/)[ CallSource](https://www.capterra.com/p/181835/CallTrack/)[ SalesRabbit](https://www.capterra.com/p/157329/Sales-Rabbit/)[ Hatch](https://www.capterra.com/p/174914/Hatch/)[ Surefire Local](https://www.capterra.com/p/187660/Surefire-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (52) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (52) 4.4 Based on 52 reviews ## User reviews Overall rating 4.2 Based on 54 reviews Filter by rating 5(26) 4(18) 3(7) 2(0) 1(3) Mentioned topic Sorted by most recent NN Noah N. Marketing Manager Construction ### "Marketsharp makes managing a CRM easy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 10, 2025 It has been an overall positive and successful implementation within our company. Pros It's ease of use and implementation as a CRM. It has very good use for automating customer relations messaging, keeps track of customer information well, and does great for multi-market companies. Cons Pulling reports can become an issue as there are sometimes issues with being able to put all information needed onto one report, such as pulling leads to sales. You have to pull one report at a time and can't pull all the information into one section sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Ethan H. VP Operations Construction ### "Great Entry Level CRM" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 9, 2025 Easy to use and a decent product that is extremely affordable as an entry level CRM. Pros Marketsharps cost is absolutely the most competitive for a CRM. If you are in home improvement and need a CRM cheap, this is the one. Cons Customization is the biggest downside. If you have custom fields you need to track for specific product types, you are very limited in what you can do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD jorge D. admin Construction ### "Absolutely Terrible Experience with MarketSharp" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 28, 2024 I had one of the worst experiences imaginable with MarketSharp. From the start, their sales team misrepresented the product, using high-pressure tactics and making false promises about the software’s capabilities. After signing, it became immediately clear that the software didn’t deliver on any of the essential features we were promised, especially the webhook functionality they touted as a core selling point. Within weeks—way before our first billable month—we canceled, realizing that this product simply didn’t work for us. Despite canceling and explaining the lack of functionality, MarketSharp is now attempting to collect fees, even threatening legal action for a product we didn’t even use for two full weeks! On top of that, our team invested substantial time and resources, totaling over $50,000, trying to make their flawed system work—time and money completely wasted due to their deceptive practices. It’s disheartening to see a company like MarketSharp prioritize short-term profits over customer satisfaction and honesty. No company should expect payment after failing to deliver on their promises and pressuring clients to sign up in the first place. Avoid MarketSharp if you value transparency, reliability, and respect. Pros not much, it lacks interface, functionality, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mike M. General Manager Construction ### "MarketSharp Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2024 I love the experience overall. I like the functionality and the reporting that MarketSharp offers. Pros It was a platform that allows every department from call center, to sales, to production to the great reporting. Cons The mobile application and not full access to edit documents for the templates on a macbook. Switched from [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) We required an increase in functionality and lead management Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EG Elmer G. Owner Construction ### "Terrible terrible software " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 11, 2024 It was awful, do not sign a contract with this company Pros I hated everything about it and the customer service is the worst I have ever seen. Cons The worst customer service ever , they were terrible Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Samuel H. cto Construction ### "Too expensive, bad customer support, too inaccesible" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 December 15, 2023 Pros It has plenty of features, although their utility is not much more than with a free crm Cons customer service doesn't respond, resources inaccesible, very expensive Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Amanda A. President Construction ### "Marketsharp for construction " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2023 It has been a great experience overall Pros I like that it is user friendly and we can use it for our basic needs but also expand on them if we want to Cons Having more storage space would be helpful to upload more documents Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WW Wanda W. OFFICE PERSONNEL Construction ### "MarketSharp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2021 Customer service is great as well as easy to use. I definitely recommend them for any business. Pros Ease of retrieving and saving data as well as great customer service when needed. Cons Nothing really because whenever I've needed questions answered; Customer service is right there for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mark S. President Construction ### "Robust CRM and business management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 3, 2021 We have a long term relationship with Marketsharp and they have made us a ton of money. Simplifying CRM use and being able to access customer history is invaluable to us. Pros User interface is clear and logical. Tabs, buttons and hot links are all very functional. Cons This is not an app. You will not benefit from it if you dont learn all the aspects of what it can do. We made the mistake of thinking we "knew it all" and have spent countless hours correcting our assumptions. The Marketsharp university is a comprehensive source for how to do it right. Customer support is amazingly quick and efficient. Reasons for choosing MarketSharp We felt it was a good fit for our organization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VM Valerie M. office manager/bookkeeper Construction ### "Marketsharp Eval" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 3, 2021 Basically, we use MarketSharp for keeping track of appointments, client contacts, and sending out email reminders of appointments. We also send out emails for long term follow-up after potential clients have not hired us for their project, to see if they may want to return to us for future projects. Pros MarketSharp is useful for keeping track of all the clients we encounter, and then being able to see what projects we have done with them in the past. It helps us know when clients contacted us, how they found us, and what was the result of the contact (phone calls, meetings, jobs, etc.) Cons The reporting! We find it difficult to get the information we need without going through trial and error many many times. We try this and then try that, and hope we get what we want. All the different options seem confusing to us, and not very straight forward. The reports use up so many pages and seem like they could be condensed on the page to not require so many sheets of paper. Reasons for choosing MarketSharp It seemed to be what we might need and was not as expensive as some of the high-end options Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130642/MarketSharp/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Contractor Foreman vs MarketSharp](https://www.capterra.com/compare/130642-166113/MarketSharp-vs-Contractor-Foreman)