--- title: "MarketSharp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MarketSharp Software - reviews, pricing plans, popular comparisons to other Construction Management products and more." source_url: "https://www.capterra.com/p/130642/MarketSharp/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # MarketSharp Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MarketSharp ## What is MarketSharp? MarketSharp — Your All-in-One Contractor CRM MarketSharp is the proven, easy-to-use CRM built for remodelers and home improvement pros. No complex enterprise workflows, just the tools contractors actually need, with leads, customers, and jobs in one place. Win more business with automated lead intake, 40+ pre-built email campaigns, and appointment scheduling that reduces no-shows. Automate your everyday with workflow automation and automatic review requests, follow-ups, and seasonal promotions. Know your numbers with real-time dashboards and 25+ pre-built reports that show your true ROI. Plus, collect payments right in the CRM, connect your lead, estimating, and document tools, and quote and get paid from the field with the mobile app. Trusted by thousands of remodelers for over 30 years. For a free demo, visit marketsharp.com. ## What is MarketSharp used for? [Construction Management](https://www.capterra.com/construction-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Construction CRM](https://www.capterra.com/construction-crm-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 81% Neutral 13% Negative 6% Starting price $199 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MarketSharp?[Manage this product listing](https://www.g2.com/products/marketsharp/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MarketSharp 4.2 (54) VS. [4.6 (847)](https://www.capterra.com/p/116187/Acculynx/reviews/) Starting Price $199 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (54) Ease Of Use 4.4 (847) Value For Money 4.2 (47) Value For Money 4.2 (732) Customer Service 4.4 (52) Customer Service 4.6 (771) ## MarketSharp alternatives [4.7 (91)](https://www.capterra.com/p/164068/Builder-Prime/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (841)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (288)](https://www.capterra.com/p/133101/Premier/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130642/MarketSharp/alternatives/) ## FAQs about MarketSharp Overview ### What problems does MarketSharp solve? MarketSharp solves fragmented customer and job records by keeping lead sources, contact history, appointments, product details, proposals, service tickets, and sales activity in one CRM. Sales teams, office coordinators, production managers, and multi-market home improvement businesses use it to schedule follow-ups, track pipeline results, document customer interactions, and retrieve past job information during calls. Answer based on 32 reviews Overview ### Which roles and teams benefit most from MarketSharp? MarketSharp is most used by owners, presidents, and general managers who oversee sales pipelines, customer relationships, and business performance. Operations and production leaders use it to coordinate scheduling and job progress, while office administrators, customer service coordinators, account managers, and marketing staff manage leads, communications, appointments, and follow-up activities. Answer based on 54 reviews Overview ### What company size and specific industries is MarketSharp built for? MarketSharp is designed for small to mid-sized residential remodelers and home improvement contractors with lean teams and straightforward workflows. It fits businesses that want an easy all-in-one CRM for managing sales and customer relationships without the need for heavy customization or complex setup. Features and Usability ### What are the key features of MarketSharp? MarketSharp includes core CRM and lead management features for maintaining customer records, interaction notes, sales pipelines, and lead sources. It also provides calendar management and job scheduling, customizable reports for sales and cost tracking, email marketing and automated customer communications, document attachments, and QuickBooks integration for connected business records. Answer based on 32 reviews Pricing ### How much does it cost and what fees or limitations are included? MarketSharp starts at $199 per month for the Standard plan, which includes one user; additional users cost $40 each. The Pro plan is $349 per month with one user and $50 per added user, and the Ultimate plan is $499 per month with one user and $55 per added user. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does MarketSharp integrate with? MarketSharp integrates with six third-party tools for operations, marketing, and payments: CompanyCam, Constant Contact, Hatch, One Click Contractor, PaySimple, and QuickBooks Online Advanced. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on MarketSharp? MarketSharp offers live online training, webinars, documentation, and videos. Reviewers find its simple layout easy for novices, office staff, and less technical users to learn. Teams need dedicated time to understand the full system, while admins and infrequent users may require side-by-side guidance, especially for reporting and complex processes. Answer based on 17 reviews Getting Started and Support ### What customer support options does MarketSharp offer, and how do users rate the experience? MarketSharp offers email/help desk, FAQ/forum, and phone support. Users often describe the support team as friendly, helpful, quick, and efficient, with service available during daylight business hours. However, some users report poor support experiences and frustration when product functionality or integrations do not meet expectations. Answer based on 11 reviews Phone support ### How good is MarketSharp phone support? MarketSharp provides responsive customer support and training that many contractor teams find helpful when adopting or troubleshooting the CRM. Users value quick help, instructional resources, and webinars, though some report delayed responses, inaccessible materials, or support limited to business hours. Answer based on 32 reviews ## Features AI summary Based on 4,165 Construction Management reviews Capterra data shows that buyers of Construction Management software rank the following features as their top priorities: - **Project Management** (**57%** of reviewers rated this feature as critical) - **Multiple Projects** (**56%**) - **Document Management** (**44%**) MarketSharp supports **Project Management** and **Document Management**, giving teams a way to plan work, track progress, and keep important files organized in one place. However, it does not offer **Multiple Projects**. Instead, it provides other highly rated features, including **Mobile Access** (**51%**) and **Budget Tracking** (**49%**), which help field and office teams stay connected and monitor project costs more closely, allowing businesses to improve coordination and maintain better control over day-to-day operations. Project Management 2.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Document Management 4.2 (25) 44.00% of 25 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Budget Tracking 3.5 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Track actual spending to ensure it's in line with the planned budget Scheduling 4.0 (24) 54.17% of 24 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Project Tracking 4.1 (22) 40.91% of 22 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish CRM 4.4 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system MarketSharp 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Client Tracking: Track all company interactions with current clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Estimating: Estimate expected cost based on various factors before a project begins - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Residential: Specialized for organizations who focus on residential projects - Interaction Tracking: Track interaction history by documenting conversations for contacts - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Scheduling: Track and manage the scheduling of tasks - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.1 (53) 4.1 Based on 53 reviews ## Pricing Value for money 4.2 (47) [View pricing plan details](https://www.capterra.com/p/130642/MarketSharp/pricing/) Standard $199.00 Flat Rate,Per Month It includes: - Basic Payments - Quoting and Estimation - Reporting and Analytics - Searching and Filtering - Standard CRM - Targeted Marketing Pro $349.00 Flat Rate,Per Month It includes: - Advanced Point-of-Scale and Production - Basic Payments - Job Costing - Production Management - Quoting and Estimation - Reporting and Analytics - Searching and Filtering - Standard CRM - Targeted Marketing Ultimate $499.00 Flat Rate,Per Month It includes: - Advanced CRM - Advanced Point-of-Scale and Production - API for Data Sharing - Basic Payments - Email Automation - Full Marketing Automation - Job Costing - Production Management - Quoting and Estimation - Reporting and Analytics - Sales Appointment Routing - Searching and Filtering Value for money 4.2 (47) 4.2 Based on 47 reviews ## Integrations [ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ PaySimple](https://www.capterra.com/p/146664/PaySimple/)[ CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)[ Hatch](https://www.capterra.com/p/174914/Hatch/)[ One Click Contractor](https://www.capterra.com/p/186232/One-Click-Contractor/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (52) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (52) 4.4 Based on 52 reviews ## User reviews Overall rating 4.2 Based on 54 reviews Filter by rating Counts reflect reviews available in this feed. 5(26) 4(18) 3(7) 2(0) 1(3) Mentioned topic Recent reviews first, then most helpful Jason W. President Used the software for: 3-5 years ### "Invest in your business to succeed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2018 MarketSharp does everything for your business. A few years ago, we looked at going to "a more robust" big business based system for automation of emails and confirmations. After spending thousands, I had to abandon the migration as the software couldn't hold a candle to MarketSharp and all the features in this system. Another big benefit is that you pay for each simultaneous user and not just every name you put in the system. This is huge when you have a backend of guys who need to be assigned work orders and service tickets without actually logging in to the system or running any reports. Depending on the size and needs of your production/service staff and promotions people, this could be a gigantic cost savings. Pros The system is very easy to use allowing for the training of others and removing the owner/manager from day to day tasks. Measure your salespeople with objective data, and take it a step further to track demographics to see which sales rep to send where. Track advertising sources and returns on investment with accurate numbers. Schedule production tasks in an easy to understand calendar. Attach documents to the record to have all the necessary data at your fingertips. Integration with Quickbooks (desktop, online & enterprise), Home Advisor, Home Advisor Instant Booking and lead capture scripts reduces lots of duplicate entry and is a major time saver Cons I wish I was more comfortable with everything in the system. After using for 11 years, I still have yet to track commissions in the program to save time calculating payroll. The major faults in the program are in the user and not the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer office manager/bookkeeper Used the software for: 3-5 years ### "Marketsharp Eval" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 4, 2021 Basically, we use MarketSharp for keeping track of appointments, client contacts, and sending out email reminders of appointments. We also send out emails for long term follow-up after potential clients have not hired us for their project, to see if they may want to return to us for future projects. Pros MarketSharp is useful for keeping track of all the clients we encounter, and then being able to see what projects we have done with them in the past. It helps us know when clients contacted us, how they found us, and what was the result of the contact (phone calls, meetings, jobs, etc.) Cons The reporting! We find it difficult to get the information we need without going through trial and error many many times. We try this and then try that, and hope we get what we want. All the different options seem confusing to us, and not very straight forward. The reports use up so many pages and seem like they could be condensed on the page to not require so many sheets of paper. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jorge D. admin Used the software for: I used a free trial ### "Absolutely Terrible Experience with MarketSharp" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 5, 2024 I had one of the worst experiences imaginable with MarketSharp. From the start, their sales team misrepresented the product, using high-pressure tactics and making false promises about the software’s capabilities. After signing, it became immediately clear that the software didn’t deliver on any of the essential features we were promised, especially the webhook functionality they touted as a core selling point. Within weeks—way before our first billable month—we canceled, realizing that this product simply didn’t work for us. Despite canceling and explaining the lack of functionality, MarketSharp is now attempting to collect fees, even threatening legal action for a product we didn’t even use for two full weeks! On top of that, our team invested substantial time and resources, totaling over $50,000, trying to make their flawed system work—time and money completely wasted due to their deceptive practices. It’s disheartening to see a company like MarketSharp prioritize short-term profits over customer satisfaction and honesty. No company should expect payment after failing to deliver on their promises and pressuring clients to sign up in the first place. Avoid MarketSharp if you value transparency, reliability, and respect. Pros not much, it lacks interface, functionality, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Max B. Marketing/Operations Used the software for: 3-5 years ### "MarketSharp for Contractors" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 26, 2021 The tech support team is great. I really like dealing with them. The are quick and efficient. We have reviewed other options. For now, we are going to stick with MarketSharp. Pros I like that we can make notes about a project that our whole team can see. I like the functionality of the calendar. I like that MS pushes to Quckbooks too. Cons I am hopeful that we will see more AI brought into the software. For example, it would be nice for our team to be able to speak their notes into the CRM automatically. It would also be nice to incorporate products like Company Cam so that we can match pictures with jobs. We would also like to see further integrations with Leap (estimating software). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "Robust CRM and business management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 4, 2021 We have a long term relationship with Marketsharp and they have made us a ton of money. Simplifying CRM use and being able to access customer history is invaluable to us. Pros User interface is clear and logical. Tabs, buttons and hot links are all very functional. Cons This is not an app. You will not benefit from it if you dont learn all the aspects of what it can do. We made the mistake of thinking we "knew it all" and have spent countless hours correcting our assumptions. The Marketsharp university is a comprehensive source for how to do it right. Customer support is amazingly quick and efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Adjuster Used the software for: 3-5 years ### "We are happy with this CRM because we can also use it for marketing." 4.0 February 9, 2018 Pros This CRM is great when customers call in. We can look up their name, address, or phone number, to see if we've ever talked to them before. If we have, it will show any notes from that past contact. We can also attach any type of document to each person. The job details section comes in handy, giving us the chance to see any job details. We're able to put in exactly how much of whatever product we installed. If we quote a lead, but they don't buy it, we can attach the proposal to them in MarketSharp. If that person calls back at a later time, we can immediately look up what was quoted to them, without having to get them over to the salesman, who may or may not be with the company anymore. Cons This CRM is not mobile-friendly at all. We have tinkered with a few other CRMs along the way, and this was, by far, the worst of the bunch when it comes to using on anything other than a computer. It would also be nice if they somehow integrated with an estimating software, so you could use it to quote customers. Right now, it's more of a database of your prospects, leads, and customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Operation Used the software for: Less than 1 year ### "Marketsharp 1 Year Review User" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 27, 2016 Just over a year ago I was employed into a position where Marketsharp had been being used for the last few years. The operating system isn't extremely hightech and complicated to navigate which made it extremely easy for me to learn how to operate. The tabs you have available are contacts, activity list, calendar, sales, production, services & reporting. I find myself spending most of my time in the contacts, calendar and reporting tabs. The operating system isn't complicated as it directs you step by step from turning your prospect into a lead, then to a customer. Once a customer you have the option to input details about there products purchased, the production time table, how much commission the salesman is taking, the costs for material, and then an area for services on that specific job. Marketsharp is not too large of an operating system which makes it easy to navigate and find new tabs to utilize and play around with for the needs of your company. I would recommend Marketsharp to anyone who is new to handling day to day operations or doesn't have the time to stay up to date as much as they'd like. It will keep you on track with what you've sold and reaching out to past customers in the future. Pros Easy to navigate. Simple layout. Quick print documents for customers or leads. Custom reports already designed for the office staff or management. Easy to use map and zillow tools to lookup future job sites. Email assistant for following up with leads and customers. Direct mail outlets that will send direct mail out to a specific list or area around town. (Have not used this feature as much as we should but only time will tell) The app does almost everything you need it to do. Very basic and easy to understand for the older generations. Cons It's not an operating system for everyone in the company to use. An operational & production manager will use this most and you'll get what you need out of it. Not the right operating system if you want everyone to be on the same page in the organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer cto Used the software for: 3-5 years ### "Too expensive, bad customer support, too inaccesible" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 December 18, 2023 Pros It has plenty of features, although their utility is not much more than with a free crm Cons customer service doesn't respond, resources inaccesible, very expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer GM Used the software for: 3-5 years ### "Adaptable CRM with Integrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2021 Exceptional all around Pros I first met \[SENSITIVE CONTENT HIDDEN\] in 2004 at a conference in Orlando, I was so impressed by him I signed on right away as MarketSharp grew so did my business, by learning the program and implementing it in my business I have increased efficiency greatly MarketSharp is always evolving and adding to their long list of integrations This allows for seamless automatic activities with other apps and programs Cons There really are no "cons" The only issue is you need to dedicate time to to learn and use with this program you never stop learning it I'm always going back in to pick out a new nugget to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "KO Concrete Coatings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2021 We can see the overall track of our business. Pros Scheduling and production fields are used most often in our business. Cons Please work on the Mobile background more. We use large ipads and it definitely needs upgraded Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130642/MarketSharp/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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