--- title: "improveit 360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about improveit 360 Software - reviews, pricing plans, popular comparisons to other Construction Management products and more." source_url: "https://www.capterra.com/p/130645/improveit-360/" page_type: "product" language: "en" --- # improveit 360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) improveit 360 ## What is improveit 360? improveit 360 is the top business management system built to help home pros efficiently grow their companies and increase profit. Built on the Salesforce platform, this system was designed by a top remodeler to help you eliminate chaos, lower costs, and boost revenue. Improveit 360 helps you generate and close more deals, track customer relationships, and manage leads, sales, and projects from a central location. With dashboards and reports, you’ll get a 360-degree view for better decision-making. ## What is improveit 360 used for? [Construction CRM](https://www.capterra.com/construction-crm-software/)[Construction Management](https://www.capterra.com/construction-management-software/)[Remodeling Estimating](https://www.capterra.com/remodeling-estimating-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $125 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for improveit 360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kickserv.com/&name=improveit 360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### improveit 360 3.7 (19) VS. [4.5 (117)](https://www.capterra.com/p/176283/Visual-Planning/reviews/) Starting Price $125 Per Feature, Per Month Starting Price $55 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (19) Ease Of Use 4.4 (1,428) Value For Money 3.3 (12) Value For Money 4.3 (1,232) Customer Service 3.5 (17) Customer Service 4.4 (1,381) ## improveit 360 alternatives Highest Rated [Jobber](https://www.capterra.com/p/127994/Jobber/) [4.6 (1,468)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) [4.5 (2,486)](https://www.capterra.com/p/70092/Buildertrend/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) [4.0 (147)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars ## FAQs about improveit 360 Overview ### Which roles and teams benefit most from improveit 360? improveit 360 is most used by sales leaders, operations managers, and business owners who need to track leads, manage customer pipelines, and improve team accountability. Administrative and IT roles benefit from organizing workflows, maintaining system reliability, and supporting reporting, while marketing teams use it to connect campaign activity with sales outcomes. Answer based on 19 reviews Overview ### What company size and specific industries is improveit 360 built for? improveit 360 is designed for small to large residential home improvement remodelers and contractors. It fits companies in the home improvement and remodeling sector that need support with lead management, sales, marketing, quoting, appointments, and related day-to-day operations. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of improveit 360? improveit 360 offers CRM, lead management, and pipeline management for sales tracking, plus bid management, quotes/estimates, and contract/license management for revenue workflows. It also includes job management, scheduling, dispatch management, work order management, time & expense tracking, billing & invoicing, reporting/analytics, and accounting integration. Integrations ### Which third-party tools and platforms does improveit 360 integrate with? improveit 360 integrates with 14 third-party tools for sales, communications, payments, and accounting. Catalog integrations include Salesforce Sales Cloud, HubSpot CRM, QuickBooks Online, Docusign, Five9, RingCX, Podium, PaySimple, SalesRabbit, and ReminderCall.com. Getting Started and Support ### What training and onboarding options does improveit 360 offer? improveit 360 provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars cover shared demonstrations, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does improveit 360 offer? improveit 360 provides phone support and 24/7 live rep assistance. Users can contact support by phone or reach a live representative at any time for help with issues. These channels indicate direct, ongoing access to support, with no reviewer feedback available here to describe response speed or helpfulness. ## Features AI summary Based on 4,090 Construction Management reviews Capterra reviewers highlight these as the top features buyers look for in Construction Management software: - **Project Management** (**57%** of reviewers rated this feature as critical) - **Multiple Projects** (**56%**) - **Document Management** (**44%**) improveit 360 supports **Project Management** and **Document Management**, giving construction teams a way to coordinate work, track progress, and keep important files organized in one place. However, it does not offer **Multiple Projects**. Instead, it provides other highly rated features, including **Job Costing** (**56%**) and **Budget Tracking** (**49%**), which help businesses monitor project expenses and keep spending aligned with estimates, allowing teams to maintain financial control across jobs. Document Management 3.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Budget Tracking 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track actual spending to ensure it's in line with the planned budget Project Tracking 4.5 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish CRM 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Accounting Integration 2.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Bid Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison improveit 360 44 features ### All Features - 2D/3D Designing: Designs generated in either 2D or 3D format - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Estimating: Forecast the cost and resources required to complete a project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Residential: Specialized for organizations who focus on residential projects - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile App: Access the system via a mobile application - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Training Management: Track employee/learner's progression through training programs - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.9 (19) 3.9 Based on 19 reviews ## Pricing Value for money 3.3 (12) Basic $125.00 Per Feature,Per Month Value for money 3.3 (12) 3.3 Based on 12 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Podium](https://www.capterra.com/p/164285/Podium/)[ Five9](https://www.capterra.com/p/132405/Five9/)[ PaySimple](https://www.capterra.com/p/146664/PaySimple/)[ RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (17) 3.5 Based on 17 reviews ## User reviews Overall rating 3.7 Based on 19 reviews Filter by rating 5(5) 4(7) 3(4) 2(2) 1(1) Mentioned topic Sorted by most recent Harshada M. bim executive Construction ### "Efficient & Customer Support " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 July 30, 2023 Pros i like most about improveit 360 is its user friendly software , most helpful in project management, time management, professional growth , appointment scheduling and much more. Cons None of anything but in this software there are some technical issues we faced and also it required more customer supports and also about its price which is so high. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Blair S. Marketing Manager Building Materials ### "Improveit 360 is so so" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 June 8, 2021 Overall, there have been many frustrations. It feels like customer service is lacking, particularly with my account manager. It took me 8 months to get a simple leads by product category report created. If you are going to need assistance with creating reports, be prepared to wait a LONG time to get that executed. I do feel like when we decided to purchase this CRM system, we were made a lot of false promises about capabilities, such as texting. We were told we would be upgraded to i360 lightening and that has still not happened. Pros there are really strong capabilities for reporting. Cons customer service. I often email my account manager and never hear back. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Brian L. Sales Manager Construction ### "Major Southeast Home Improvement Company" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 28, 2021 The support team is wonderful. They are prompt and most of the time can get problems or challenges resolved in a very short timeframe. Pros The fact that it was designed for contractors in the home improvement industry and has taken many of the factors that are critical to our business into account when designing it makes it very robust and able to work well. Cons It is overbuilt and doesn't allow the average user to really understand what is going on. The software requires someone with the knowledge of the business from start to finish as well as someone who has a knowledge of the technology driving it. Essentially it puts the GM or Owner in a position to drive and manage the CRM which is really inefficient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Danny B. Office Admin Construction ### "Improveit 360 REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2021 Very satisfied Pros Easy to use, and very helpful in managing several projects. Cons Creating reports and solving some technical issues can be difficult at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BA Brittnay A. Production Coordinator Construction ### "i360 Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2021 Overall the experience has been great. It's been great to continue to learn and grow. \[SENSITIVE CONTENT HIDDEN\] have been such a huge help with everything we've needed. Pros I like the ability to customize the software to best fit our needs Cons There are many glitches that take place but it has seemed to get better over time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GT Greg T. Operations Manager Construction ### "Nice and Solid" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 27, 2021 Our use has always been positive. The product can be configured and integrated with many systems and Pros Project Management, Integrations and support Cons Documents needed to be under 5G. We had lots of vendor catalogs that just won't fit Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP GREGORY P. Systems and Network Administrator Construction ### "A must have for the home improvement company, i360 organizes every aspect of your business." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2021 Pros Everyone has heard of Salesforce, as it is the biggest CRM in the arena and still growing. Improveit 360 is built on Salesforce so it has all the powerful features that come with, and much much more. They really thought of everything when designing the product for the residential home improvement space. If for some reason you don't have a feature or field that you require, you simply create it with the highly customizable tools of Salesforce. Our company couldn't survive without it! Cons There is a learning curve you need to wrestle with before you really understand how the entire structure of the data works. If you aren't used to object-based data and relational data you might have a hard time getting the hang of the importance of how the topology was designed. Fortunately there are massive sections of help documentation and more Youtube videos than you can ever watch on the subject. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Joseph A. Director of Sales Construction ### "Great front end but lacking in the backend" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 29, 2020 The customer service started out world class and completely went the other direction as they grew. Pros The calendar, scheduling, rehash functionality were terrific Cons You could not write off charges for financing fees. If we had a 10k sale and a 5.5% dealer fee, we would have to change the total sale amount which causes a host of issues. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Craig B. Sales Manager Construction ### "ImproveIt 360" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 7, 2020 It did help us to automate our processes, but in the end, the user interface was too scattered and unorganized for our staff to use effectively. Pros Very many options to customize the product to fit your industry needs. We like how it forced our sales staff to keep following up with the prospect. Cons Not easy to figure out how to customize the product. The process was very aggrevating and difficult to achieve exactly what we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW jason W. President Construction ### "Simple Implementation Gone Wrong" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 October 28, 2019 Coming from another cloud-based CRM, it was supposed to be an easy transition, however, we could only move one email and two phone numbers per contact and lost the tags for the phone number (Home, office, cell, husband's cell, etc). The delays mounted and I had to pay my monthly fees while we waited on implementation. When they finally said "we can't do this" I was deep in the hole. My sales rep and his manager left the company and the relationship just fell apart as no one took ownership of my problem. After several years, I was able to be made whole for the money we committed to the implementation. We have plenty of colleagues that use the I360 platform and have had great results. There is a new sales team in place at I360 and I've been told they've fixed their conversion issues. Because they eventually did the right thing, I would consider trying it again but I've learned a lot from this experience. Pros In theory, the system should allow one to grow their business. Many easy tie ins to 3rd party software solutions and features. System is based on Safeforce. It should have been an easy transition coming from another cloud based CRM (now a sister company of I360). Cons It never worked for us. We had a simple conversion using CSV data that went sideways. After 4 months of building the system, customizing our features and documents and 2 weeks of double entry in our office (and reverting to paper!) the conversion didn't work and a good chunk of our data couldn't make it over to ImproveIt. I also do not like their billing structure of paying per user, even if the user is just an asset that will never access the system. They've also changed to now bill at $125/hr customization and customer service, things that were previously included with the packages. Switched from [MarketSharp](https://www.capterra.com/p/130642/MarketSharp/) Wanted better API integrations and better ways to reach the customer, like text. Marketsharp later added some of these features. Alternatives considered [MarketSharp](https://www.capterra.com/p/130642/MarketSharp/) Reasons for choosing improveit 360 It was perceived value based on the promise of service and adaptation, that failed to materialize. If you go with I360, make sure you get more customization/later customization included in writing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130645/improveit-360/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.